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LaunchDarkly

LaunchDarkly | 1

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External reviews

345 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Insurance

LaunchDarkly makes releasing functionality a breeze using flags.

  • April 07, 2021
  • Review provided by G2

What do you like best about the product?
We use LaunchDarkly to separate the Deploy and Release aspects of changes. The R&D team implements LaunchDarkly flags in code, and then by using the user targeting functionality the QA team can validate the changes with flag on and off. The main point is testing with flag off, as this means that master can be deployed to production at any point with the flag remaining off, so we don't have to worry about breaking existing functionality by using these flags. We can simultatneously test with flag on and when the team is happy with it we can release the flags as and when we and the business is ready.
What do you dislike about the product?
The highly useful 'segments' functionality is only available with the enterprise license.
What problems is the product solving and how is that benefiting you?
We have implemented continuous deployment by deploying with flags off. We have also massively reduced the stress associated with deployments and functionality releases. We know no new functionality is available after deployment, so we can solely test the existing functionality. We can use user targeting to test the functionality in production before we release it to all users.


    Marketing and Advertising

Great for launching beta features

  • April 07, 2021
  • Review provided by G2

What do you like best about the product?
Great for rolling out features slowly for beta testing in production. I would say it is less well suited for toggling features permanently for users as this requires more integration with our backend and billing systems that would be a lot of work to set up.
What do you dislike about the product?
The pricing model means that to get adequate users to enable sensible auditing is very expensive. We have ended up sharing users between engineers just to make the solution cost-effective. This is OK while we are developing, but once we fully roll out to production and want non-engineers to take control of the feature flags, it will be difficult to get the cost approved.
What problems is the product solving and how is that benefiting you?
We are building a new customer-facing platform that spans all products in the company and has multiple teams working on features. LaunchDarkly allows us to manage our rollout of new features by different teams so they can be deployed independently and slowly released to the interested beta users. 
Having features wrapped in flags has allowed us to test in production before anyone sees it. This has allowed us to find issues that we could not have seen with QA data.


    Human Resources

Awesome customer service, awesome tool

  • April 07, 2021
  • Review verified by G2

What do you like best about the product?
Very user-friendly! Customer support team is great, very responsive.
What do you dislike about the product?
Nothing to dislike - any feedback given to the team is taken and acted upon!
What problems is the product solving and how is that benefiting you?
Scheduling - being able to schedule features to enable off hours.
Opting out specific customers - we deliver a lot of features and sometimes customers don't want them.


    Education Management

Great tool for deploying

  • April 07, 2021
  • Review provided by G2

What do you like best about the product?
I have been using LaunchDarkly recently and it does a perfect job of controlling release of new features. I found that it can easily handle feature flags across several environments at the same time and it makes it easier for specific users to turn them on or off.
What do you dislike about the product?
The large extent of flags makes it difficult to manage. To a new user it takes some time to understand and implement.
What problems is the product solving and how is that benefiting you?
Segmentation of users. We want to create a segment of visitors or accounts and then use that to target a feature flag rule. It makes it really easy to use and saves time


    Banking

LaunchDarkly has been a great product & the team has been great to work with

  • April 07, 2021
  • Review verified by G2

What do you like best about the product?
I'm not aware of any other product available that competes with Launch Darkly. Setup and integration has been fairly easy and the product is flexible enough to make it work for my organization without trying to conform to rigid patterns. Well documented SDKs are available for a variety of languages/platforms. The SDKs are consistent without being "cookie-cutter". They take advantage of the strengths & tendencies of the language & platform they were written for.
What do you dislike about the product?
Licensing and access has been a bit of a challenge. We've had to limit the amount of team-members that are able to use the system and come up with work-arounds to expose the information about flags and segments to the broader team.
What problems is the product solving and how is that benefiting you?
LaunchDarkly allows us to distinguish between "deployments" and "releases". Since on-boarding the platform we done production testing of new features, feature roll-outs & kill-switches all without the time, effort, and risk of deploying the application. We have an upcoming feature that we plan to rollout over multiple platforms. In the past, we re-purposed marketing software to achieve this and it was fraught with challenges along the way.


    Construction

Great product - easy to use

  • November 18, 2020
  • Review verified by G2

What do you like best about the product?
As a product person, the rules and interface are extremely easy to understand so much so that Im very comfortable setting up cohorts of users and applying them to the flag.
What do you dislike about the product?
There isn't much I can offer. I was not part of the initial implementation so my perspectives are limited to being the "end user"
What problems is the product solving and how is that benefiting you?
Mitigating risk when we launch features is one of the key benefits. We've been able to build, test, and safely release both big and small features with minimal impact when things have gone wrong. Progressive rollouts to our customer base are the norm and we are able to catch things well before the impact can be felt.


    Ian C.

Premier SAAS Platform for Feature Flags

  • August 26, 2020
  • Review verified by G2

What do you like best about the product?
Feature Flagging can be hard. Launch Darkly makes managing feature flags for developers and product managers a breeze. Launch Darkly allows teams to release their code safely and even more rapidly because their code changes can be progressively rolled out to specific users and geographies.
What do you dislike about the product?
Nothing. Launch Darkly is a Great solution. Pricing is super competitive to home grown solutions, and Launch Darkly is always shipping new updates and functionality.
What problems is the product solving and how is that benefiting you?
Launch Darkly allows our engineering teams to release code daily, when we used to release monthly or even quarterly.
Recommendations to others considering the product:
Start with a single flag in your development environment, then get that flag deployed all the way to production. Start small.


    David B.

I like it!

  • August 05, 2020
  • Review provided by G2

What do you like best about the product?
I liked the in memory calculation, the ability to store last versions on dynamodb, a great documentation and plenty of integrations. I like that every time that I press the intercom button I see new cool features.
What do you dislike about the product?
It would be nice to have an implementation for tests that allows to fetch the flags and then use only in memory set and get of flags, as we have selenium tests that have many variations and the api quota is far from being enough as tests are running in parallel. I had to implement a kind of a hack with dynamodb and multiple launchdarkly clients in order to make it work. It was nice If I could send an email for users in a beta group, but it doesn't make sense with the in memory solution so I have no idea how to do it
What problems is the product solving and how is that benefiting you?
Opening features, creation of beta groups, using the simple UI to enable folks from the business to change the variation for a segment, gradual rollout, kill switch in case of issues.
Recommendations to others considering the product:
If you need a solid flagging solution, and you feel that your company is ready to takes the next step toward continous deployment, it will help you achieve it


    Dustin G.

Game Changer for Dev and Product Team Release Cycles

  • July 30, 2020
  • Review verified by G2

What do you like best about the product?
I've seen many in house solutions to feature toggling. I've even built a few myself. Feature toggling is not a new idea in web dev. Most companies are doing some version of it in their apps today. I'm guessing most are not as well thought out, future ready and extensible as LaunchDarkly. After seeing LaunchDarkly's approach I know mine wasn't. Save your dev teams from reinventing the wheel many times over, try out LD!

LD had all the all the integrations ready to go and easy to setup, no cryptic guides or buggy attempts. Our all integrations worked with little to no fuss.

Their IAM strategy is best in class.
What do you dislike about the product?
It takes some practice for the real power of LaunchDarkly to "click" for everyone within your org. LaunchDarkly takes user context and targeting rules out of the code and into shared admin interfaces, democratizing these controls. It's a huge time saver and reduces friction between dev and product release cycles. This can be a huge paradigm shift for both dev teams and product managers in order to get it right. The LD team has amazing onboarding and training documents, demos and support staff. Don't miss out, use them to educate your teams early and often!
What problems is the product solving and how is that benefiting you?
1. Code releases ahead of product launches.
2. Demos and sales pitches of new features and products in PROD envs. for 3rd party partnerships. Safe, self service controls for QA, Product and Sales teams.
3. Permanent toggles states for different business channels leveraging common components with slight variations.
4. Wholesale UX flow changes to meet business cases and still maintaining DRY standards in our code.


    Ted P.

The best tool for shipping software

  • July 27, 2020
  • Review verified by G2

What do you like best about the product?
I love that I can develop freely behind a feature flag, not worrying that my work will break things for my customers, and not stressing over product-level polish at every stage of my work. I can turn it on for a few customers at a time, sometimes even for an hour for a usability test. The targeting controls are very flexible and can be extended with customer attributes so I can always reach exactly who I want.
What do you dislike about the product?
It's easy to accumulate dozens of feature flags, some that depend on each other. This can make app behavior very hard to reason about, bordering on non-deterministic.
What problems is the product solving and how is that benefiting you?
We've reduced delivery risk, made development more iterative and increased deployment speed. I can't imagine building a product without LaunchDarkly.

We've even used LaunchDarkly for easter eggs, like a rainbow chart for Pride.