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LaunchDarkly

LaunchDarkly

Reviews from AWS customer

1 AWS reviews
  • 5 star
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  • 1
  • 3 star
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  • 2 star
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External reviews

677 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Information Technology and Services

Probably the best tool in the industry

  • September 02, 2025
  • Review provided by G2

What do you like best about the product?
I am almost a daily user and it's definitely a critical tool at this point; it's the second company I work at that uses LaunchDarkly.

It's a very flexible and user-friendly tool (when setup correctly).
The setup is quite straightforward, but also depends on the time and ambition we, users, devote to it.

I also appreciate some of the simpler integrations like Slack which make a feature flag link appear as a rich content, giving context on the flag. Saves us a lot of back and forth just by having that auto-populated in slack conversations.
What do you dislike about the product?
It can get expensive, specially when we talk about individual licenses, and the lower tiers have a lot of limitations that can make controlled rollouts / betas a bit painful.
What problems is the product solving and how is that benefiting you?
We are able to continuously deliver product to production and still decide when to enable it/sync with Marketing etc. We are also able to elegantly control betas/canary releases, gather feedback, and rollback quickly if the feedback is not as expected.


    Vikrant K.

Used LaunchDarkly for forced updates, rollbacks, module control, A/B tests,ensuring smooth releases.

  • August 28, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about LaunchDarkly is how it makes managing features simple and safe. It lets us test new features with a small group of users before a full release, which helps catch issues early. If something goes wrong, we can quickly turn off or roll back features without needing to redeploy the app. The ability to enable or disable modules for specific users gives us great control and flexibility and implementation and integration through SDK is really easy. I had really good experiance with React native SDK.

Another great feature is its multi-environment support. We can manage feature flags separately across different environments like development, staging, and production. This means we can safely test changes in non-production environments without affecting real users and then easily promote features to production when ready.

Overall, LaunchDarkly helps us deliver updates smoothly and improves the experience for our users.
What do you dislike about the product?
There are a few things that can be challenging. The cost can add up quickly, especially if you have many feature flags or multiple environments. Managing a large number of flags in the dashboard can sometimes feel a bit clunky and overwhelming, with limited bulk-edit options. Also, the permission system could be more flexible for larger teams. For new users, setting up and learning the platform can take some time because of its complexity.

Overall, these points are manageable, but they can require extra effort when scaling or onboarding new team members.
What problems is the product solving and how is that benefiting you?
Before using LaunchDarkly, we often faced challenges with releasing new features safely and handling critical issues quickly. If a bug was found after deployment, rolling back a feature was complicated and caused disruption for the users. We also struggled to enable or disable specific modules dynamically, and conducting A/B testing was cumbersome and risky without affecting the entire user base.

With LaunchDarkly, everything changed for the better. We now use it to enforce in-app forced updates to make sure users are always on the latest, safest version. When a critical problem arises, we can roll back an entire feature instantly, avoiding customer impact and downtime. The ability to enable or disable modules on demand has given us the flexibility to respond quickly to changing requirements and optimize our app’s performance. Our A/B testing process has become more reliable and controlled, allowing us to make data-driven decisions without interrupting the user experience.

Thanks to LaunchDarkly, we deliver software updates smoothly, reduce risks on releases, and maintain a high-quality experience for our users even when facing critical issues. It has become an essential part of our development and release workflow.


    Braxton L.

Highly Customizable, Eases Feature Management

  • August 27, 2025
  • Review provided by G2

What do you like best about the product?
I really appreciate how customizable LaunchDarkly is. I use features allowing me to create variations based on specific contexts, such as Google auth IDs. This customization simplifies how flags are evaluated, making it incredibly useful for tailoring feature access to specific users. The ability to limit access to certain features for user testing before public release is valuable for refining our product. Overall, the ease of setup and implementation, thanks to pre-established patterns by my team, is excellent.
What do you dislike about the product?
I find the lack of type safety when trying to evaluate a flag in TypeScript a bit challenging. It's possible that this feature exists, but I'm not aware of it.
What problems is the product solving and how is that benefiting you?
LaunchDarkly allows us to release new features to selected users, gather feedback, and refine before public release. Customization based on specific contexts, like Google auth IDs, is especially beneficial.


    Aadesh R.

Powerful Feature Flags, Lacks Backend Setup Guidance

  • August 18, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate how LaunchDarkly's feature flags make it easy to manage feature releases. In cases where a solution needs modifications post-production, I can simply turn off the feature flag, apply changes in a lower environment, and redeploy without hassle. This ease of toggling features is a significant advantage.
What do you dislike about the product?
I find setting up LaunchDarkly initially challenging, especially when working on a back-end application using Node.js. There were environment-specific configuration issues, and there were no clear instructions on how to handle them. I had to rely on a colleague's configuration to resolve my issue. Additionally, the support provided wasn't very effective, as their suggested solutions didn't work. I also notice a lack of tutorials or videos that provide step-by-step instructions on how to use specific versions of the library, which would be beneficial for users like me.
What problems is the product solving and how is that benefiting you?
LaunchDarkly's feature flags allow me to easily disable and modify features after production release, avoiding code reversion and easing deployments. It's beneficial for handling production changes smoothly.


    Information Technology and Services

Easy to use

  • August 15, 2025
  • Review provided by G2

What do you like best about the product?
The learning curve was practically non-existent — we were up and running in no time. Managing feature flags is incredibly straightforward, and the dashboard makes it easy to control rollouts across multiple environments.
What do you dislike about the product?
At the moment, there’s nothing I dislike — it’s been working smoothly for our needs.
What problems is the product solving and how is that benefiting you?
It makes easy to manage feature flags and variations.


    M Krishna C.

Great Feature Solutions, Complex New UI

  • August 12, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate LaunchDarkly's ease of use, especially the straightforward process for creating feature flags. It simplifies releasing new features and provides the ability to quickly disable them if issues arise. I find individual targeting and the UI very effective, with the targeting allowing for precise control over which users see specific features. Additionally, the ability to create allow and block lists is invaluable for ensuring specific user access. The rollout features and plan scheduling further streamline my workflow.
What do you dislike about the product?
I find the new user interface to be complex compared to the previous version. The old UI was simpler and easier to understand, making navigation and viewing variations straightforward. In the new UI, the main content area is smaller, with the left and right parts taking up a significant portion of the space, which makes it less intuitive to use initially.
What problems is the product solving and how is that benefiting you?
I use LaunchDarkly for easy feature flag creation, managing feature releases, and individual targeting, which aids in controlled rollouts and minimizes risks by allowing quick disabling of faulty features.


    Vy N.

Effortless Setup, Speeds Up Deployment

  • August 08, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate how easy it was to set up LaunchDarkly, thanks to their useful documentation and blog posts. The feature flag management is exceptional, allowing product teams to toggle features without needing developers, which accelerates our deployment process significantly.
What do you dislike about the product?
I would like to see more extensive documentation with additional examples of flags. This would be beneficial for better understanding and leveraging the full functionality of LaunchDarkly.
What problems is the product solving and how is that benefiting you?
I use LaunchDarkly for easy feature flag management, enabling faster deployments and allowing product teams to toggle flags without developer involvement.


    Max H.

Streamlined Feature Management with Room for Improvement

  • August 07, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate how straightforward it is to add new feature flags and how simple it is to turn permissions on or off for various user levels. The UI is user-friendly and makes it easy to find and manage flags quickly. I really enjoy using LaunchDarkly, and its ability to manage user features based on what they should be seeing or not is invaluable.
What do you dislike about the product?
I find it a bit tricky to target groups instead of users. Adding groups to a flag could be a little more straightforward. I find the context and segment terminology a bit unintuitive when adding groups to a flag.
What problems is the product solving and how is that benefiting you?
I use LaunchDarkly to easily toggle permissions for user access to features, making it simple to manage what features are available based on SKU, which benefits my work by streamlining feature rollouts.


    Automotive

Integrated wonderfully with our complicated backend architecture

  • August 07, 2025
  • Review provided by G2

What do you like best about the product?
LD was able to adapt to fit into our website’s multi-app architecture while maintaining data/results integrity. Their implementation team is best in class! They were incredibly helpful all along the way through implementation, as well as setting up our first tests.
What do you dislike about the product?
There have been small dislikes about certain parts of the UI, but they take our feedback and ACTUALLY make changes! Feedback doesn’t go into a black hole
What problems is the product solving and how is that benefiting you?
We primarily brought LD on for AB testing, but it has become our primary tool for feature flagging as well.


    Computer Software

Excellent change management software

  • August 06, 2025
  • Review provided by G2

What do you like best about the product?
The UI is very sleek and overall quite intuitive - I don't need to think too much about where to find or access a feature, it just is where I expect it to be.

It's also easy to read at a glance - even from the list view page, I can see what state my flags are in for each environment.
What do you dislike about the product?
A minor nitpick, but sometimes the site doesn't remember the environments that I want to see for a particular flag, and I'm forced to re-open each individual environment again to be able to switch between them. It's not a big deal, but it does slow me down occasionally when it does happen.
What problems is the product solving and how is that benefiting you?
LaunchDarkly is helping us a lot with our beta rollout. We have a set of feature which need to be encapsulated under one general cohort - LaunchDarkly allows us to provide fine-grained control to each individual feature under the umbrella via the use of prerequisite flags, ensuring that each user only has access to the correct/production-ready features as required.