LaunchDarkly
LaunchDarklyExternal reviews
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Streamlined Feature Management, Boosts Product Releases
What do you like best about the product?
I like LaunchDarkly's easy-to-use interface. It took a minute to learn, but once you get the hang of it, it's easy. I appreciate having normal names for flags along with code-names, so our CRM can display which flags a customer is part of without it looking like code. I also like the segments feature because I can group customers into a segment and add them to feature flags, ensuring I've got them all. If needed, I can add a customer to the segment without having to edit a ton of different flags.
What do you dislike about the product?
I find it a bit annoying that when a new flag is created, we always have to name the true/false values. They used to be labeled enabled/disabled by default, so half our flags are one or the other. Also, when you turn it on, it's on for everyone by default. For our company, we usually do the opposite, so I'm always editing that right at the start to avoid accidentally turning it on for everyone.
What problems is the product solving and how is that benefiting you?
LaunchDarkly manages all feature flags, replacing manual code updates and a home-grown tool. It lets us control beta access, roll back features if needed, and handle product releases smoothly. Without it, managing features would be much harder, especially with bugs.
Easy-to-Navigate UI with Flexible Grouping and Time-Saving Change Approvals
What do you like best about the product?
I like how easy it is to navigate the UI, and that it lets me group flags, rollouts, and other categorizable resources however I want. It can be as simple or as complex as I need, depending on what I’m trying to do.
The change request approval system has been the biggest good change that I've used. It saves a lot of time that would otherwise be spent on private DMs on Slack.
The change request approval system has been the biggest good change that I've used. It saves a lot of time that would otherwise be spent on private DMs on Slack.
What do you dislike about the product?
I'm not sure if it's a browser issue (I use Firefox), but sometimes pages load but the components themselves take some time to get rendered. I've also encountered a few hiccups with the search feature when I'm searching for specific flags; I have to be case-sensitive sometimes when I search for flags. Maybe it would be better if it was a bit more relaxed.
What problems is the product solving and how is that benefiting you?
Managing a huge number of feature flags through a clean UI for different environments (dev, testing, prod, ...etc.) save me a lot of time. I can even track and monitor evaluations for flags over time which helped me in debugging some production issues with ease. An incident that might take me a few hours to find its root cause now only takes 15-30 minutes through tracking flag evaluations on Launch Darkly.
Scalable, Reliable, and User-Friendly with Room for More Features
What do you like best about the product?
I really appreciate the documentation in LaunchDarkly because it's very easy to understand. This clarity is due to the UI and the writing style, including the tone of voice. I find it easy to reference quickly, thanks to the effective search and discovery options within the documentation. This helps reduce the time it takes for me to find the content I need.
What do you dislike about the product?
I would like more features on the basic plan, for example to be able to provide application (instead of user) keys. I don't agree that this workflow is limited to enterprise level customers.
What problems is the product solving and how is that benefiting you?
I use LaunchDarkly for setting feature flags to enable specific product parts and trigger pipelines. It's scalable, reliable, and its documentation is easy to reference, saving time.
Intuitive UI with Quick Feature Rollout
What do you like best about the product?
I like how intuitive the LaunchDarkly UI is and appreciate being able to do percentage rollouts. It's very quick to reflect my changes, for example, if I change the serving, it reflects immediately. Additionally, I found it very easy to set up feature flags.
What do you dislike about the product?
I think making it easier to delete versions.
What problems is the product solving and how is that benefiting you?
I use LaunchDarkly for feature flags, which helps me roll out features and do shadow serving models. The intuitive UI and percentage rollout feature are great, and changes reflect very quickly.
Effortless Feature Rollouts & Easy Configuration
What do you like best about the product?
I like the easy setup and configuration of LaunchDarkly. The dashboard makes it simple to set up flags that can be used in software systems with the chosen SDK, like Python. The UI dashboard also allows for monitoring of the flags and their usage. The option to rollback changes easily by toggling LaunchDarkly flags is very useful. The initial setup was easy thanks to the self-explanatory docs.
What do you dislike about the product?
I dislike that instead of having a binary true or false for flags, the flags should have the options to take a continuous range of values. This has specific use cases and currently this may be possible but probably requires some setup.
What problems is the product solving and how is that benefiting you?
I use LaunchDarkly for gradual rollout of product features. It provides easy rollback of changes through toggling flags. The setup and configuration are easy, and the dashboard allows monitoring and using flags with SDKs like Python.
Love the UI: Clean, Intuitive, and Easy to Use
What do you like best about the product?
The UI is very good and convenient. It feels like Git, but for configuration changes, which makes it really convenient to use
What do you dislike about the product?
I receive emails about every change, and I feel the review group is too broad
What problems is the product solving and how is that benefiting you?
The problems it solves for me are mainly being able to change configuration without any code changes, and being able to see which feature flags are enabled for each organization.
Granular Targeting with Improved Feature Control
What do you like best about the product?
I like the granular targeting capabilities of LaunchDarkly. Using custom rich contexts helps us to specifically target users not only by their user and tenant but by other non-trivial properties that we collect on the endpoint. This feature is incredibly valuable for rolling out feature flags and configuration for sensitive features.
What do you dislike about the product?
I dislike the lack of crypto-signature support in LaunchDarkly. I would appreciate a feature allowing the signing of feature flag responses, either BYOK or signing with a LaunchDarkly private key.
What problems is the product solving and how is that benefiting you?
I use LaunchDarkly for the rollout of feature flags and configuration for sensitive features. It helps us manage feature exposure to different customers based on their novelty appetite and serves as a kill switch during disasters. The granular targeting with custom rich contexts is particularly valuable.
Effortless Feature Management, Needs Better Slack Integration
What do you like best about the product?
I like using LaunchDarkly because it's easy to use, fast, and cool. It helps me open features for specific customers based on a particular timeframe or need. I appreciate picking a group or audience using a UUID to identify accounts and then enabling the relevant flag.
What do you dislike about the product?
I wish the Slack integration was better, and I could ask directly from there using AI. If I can tell the LD bot on Slack to open a feature flag for a customer, and it would find the UUID and do it for me.
What problems is the product solving and how is that benefiting you?
LaunchDarkly helps me open features for certain customers at specific times. I can pick a group using UUIDs and enable the necessary flags easily and quickly.
Streamlined Feature Flag Management with Comprehensive Docs
What do you like best about the product?
I really liked that the documentation was great with LaunchDarkly. I had to implement a custom flag based on database values and the examples and docs helped me accomplish this without prior experience with LaunchDarkly. I also found the setup and configuration that I did to be straightforward. Additionally, the platform made easier the tasks we previously handled with database settings and internal tool configurations. For more common tasks, it looks pretty easy to use from the UI.
What do you dislike about the product?
I had to dig a bit in the docs to find what I needed. I also leveraged AI to find others who had done similar tasks.
What problems is the product solving and how is that benefiting you?
LaunchDarkly allows us to enable features on an account basis and effortlessly toggle features on or off. It simplifies our previous process, which relied on database settings and internal configurations.
Enhanced Feature Control with User-Friendly Experience
What do you like best about the product?
I appreciate that LaunchDarkly offers a better UX compared to Taplytics, both in the SDK and the dashboard. I particularly like that when editing a flag, the change does not apply until I click 'save changes.' Taplytics, about 2 years ago, didn't have that feature and would apply my changes as soon as I made them.
What do you dislike about the product?
I think UX can be improved in managing many feature flags in an experiment. I don't think I can intuitively understand what experiment (a feature flag parent or group) this current feature flag I'm looking at is grouped with. With multiple feature flags being turned on, I would love to be able to see a diagram or graph that shows the entire branches of what flags we have set up and its traffic status.
What problems is the product solving and how is that benefiting you?
I use LaunchDarkly to control features and experiments, solving feature experimentation and monitoring usage stats for each feature flag.
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