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LaunchDarkly

LaunchDarkly | 1

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External reviews

290 reviews
from G2

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    Computer & Network Security

Easy, intuitive, fast

  • May 01, 2024
  • Review verified by G2

What do you like best about the product?
The Launch platform is very intutivie and user friendly.
We use it to have better control of our production environment, and are way more comfortable to deploy changes when we implemented behind feature flag.

The JS SDK is robust and pretty easy to integrate. the documentation is fairly good and they provide some good best practices.


We use the main functionality of feature enabling and disabling by session context, we are using it daily.
Great visibility with slack integration, we see the changes clearly which is very comfortable.


We did not need to contant customer support since the documentation is clear and comprehensive.
What do you dislike about the product?
Launch darkly cost is significant, we have limited number of seats.
Stability can be improved.
What problems is the product solving and how is that benefiting you?
Production stability.
Easy feature rollout and rollback.


    Computer Software

Simple UI, easy to use

  • May 01, 2024
  • Review verified by G2

What do you like best about the product?
In my opinion the UI is very simple to use
What do you dislike about the product?
It's very difficult to find audit logs of changes in the FFs, who changed what and why
What problems is the product solving and how is that benefiting you?
Feature managements with what we call feature flags. Super easy to use


    Computer Software

Great UI and powerful functions

  • April 30, 2024
  • Review verified by G2

What do you like best about the product?
It's a powerful tool to modify configurations in different environments with feature flags. The UI is clean and easy to use and the customer support is helpful too.
What do you dislike about the product?
It's not so easy to filter out unused flags and some flags marked to be "ready to archive" are sometimes prerequisite of other flags, thus cannot be archived. Also need to show the number of results after applying filters in Flag health panel.
What problems is the product solving and how is that benefiting you?
The configuration change can be easily applied with LD.


    Lovro S.

Good tool for feature flagging and running user segmentation

  • April 30, 2024
  • Review verified by G2

What do you like best about the product?
It's easy to use,contains features that are user friendly and gives vast opportunities to control features certain users see and is quite useful for running AB tests. Customer support is always there to help, my team has been on multiple calls to solve certain problems we had. We use LD for every AB test, feature flagging users and giving our users certain versions of the app. Our developers integrate LD into their code without hassle.
What do you dislike about the product?
There is a limit to the number of users that can be added manually through .csv which is quite important when we have to do AA test and secure that our cohorts are actually random. 50-50 split isn't really random and its quite unpredictable. It would be good for output of the split LD offers to be WHO got WHAT version but that still wouldnt solve actual randomness of the distribution. With focus on ease of implementation there are some things that are sacraficed when you want to deep dive into special features.
What problems is the product solving and how is that benefiting you?
Primarely we use it for AB tests where we give one version of app to certain users and other version to other users. Also we use it sometimes when we want to isolate some power users to test some features on them. Since we have same codebase for multiple countries we need to manage which features we give to certain countries.


    Sven B.

Interesting tool for A/B testing amd feature flagging

  • April 30, 2024
  • Review verified by G2

What do you like best about the product?
The thing I like the most is flexibility with feature flagging, you can set up different ways of targeting no matter the use case, and there are also automated ab testing features!
What do you dislike about the product?
I don't have something special that I don't like, it's a good tool taht fullfils the purpose, it's on sou whether you will leverage all the options they offer.
What problems is the product solving and how is that benefiting you?
We have various environments and launch darkly helps us manage all of them quite easily!


    Brendan K.

Helpful and simple to use. Very intuitive

  • April 29, 2024
  • Review verified by G2

What do you like best about the product?
It's intuitive and easy to navigate. Many options available to us for targeting users.
What do you dislike about the product?
Internal issue, but sometimes updates are made to settings and I/my team aren't aware and had to learn how to workaround it, or request extra permissions. I don't fault LaunchDarkly for this.
What problems is the product solving and how is that benefiting you?
During app outages, we are able to target Custom Dialogs to specific users based on region for example


    Mehrdad P.

As a Platform Engineer, I see the capabilities of launch darkly.

  • April 29, 2024
  • Review verified by G2

What do you like best about the product?
The sequential deiscion making is the best option. The Segementations is very well designed. The idea of spilitting feature Flags for different projects is really great as well.

The Youtube training are very powerful.
What do you dislike about the product?
The ui is laggy and takes a bit of time to load.

So one thing I can give a feedback is when we like to make a Rule then there is no `equal` operator. We had to use `is one of` as a replacement.
What problems is the product solving and how is that benefiting you?
Hiding new features also continuos delivery puposes.


    Buffy V.

Release != Launch

  • April 29, 2024
  • Review provided by G2

What do you like best about the product?
Launch Darkly adoption has been critical in our org's ability to decouple release from launch as we inch closer to CI/CD. By slowly, safely, and iteratively introducing our new user experiences to customers we can immediately get feedback, roll back if needed before a large % of user base is impacted, leverage A/B experiments and more.
What do you dislike about the product?
It would be great if there was an easier way to clean up old Feature Flags
What problems is the product solving and how is that benefiting you?
Testing in producion, getting user feedback early and often, and limiting the blast radius if there are issues


    Computer Software

Reliable for feature flag management

  • April 29, 2024
  • Review verified by G2

What do you like best about the product?
All you need is an SDK key and it just works, your client can download all the feature flags it needs. Getting the flag values is quick and updates are done in a streaming fashion instead of having to download them all at once. Flag changes propagate extremely quickly and initialization often only takes a second or so at the beginning, depending on your flag payload. Pretty easy to get started in your codebase too, they have a lot of SDKs in different languages.

We use it very often for rolling out features. You can return many types of data from the flag as well, integers, strings, list of strings, etc.

Customer support is OK, we get responses within a day usually when we have issues.
What do you dislike about the product?
I don't see any role based access control for launchdarkly. Having just one SDK key to read flags doesn't seem that great, we would like to have more with granular permissions per sdk key. Maybe that's a weakness of our particular usecase, but I don't recall seeing RBAC permissions on launchdarkly.

It's pretty easy for flags to go unused and unnoticed too, taking up space. Would be nicer to know when flags can be removed or define rules to arhive flags if they haven't been evaluated for a long time or something like that.

The UI can be pretty clunky when adding lots of values. And I don't think they have an SDK to write to LD, they only have one to read flag values, which has been a big limiter in the past, especially when you have so many flag values that the UI is slow to load.
What problems is the product solving and how is that benefiting you?
We need to be able to rollout features and configure our software dynamically without a redeployment. Launchdarkly allows us to dynamically change values in our code and immediately see the results. This has let us deploy much much faster and be more confident when we do deploy that if there's an issue we will be able to quickly rectify it.


    Computer Software

Launch Darkly: A Great Product but at a premium price

  • April 29, 2024
  • Review verified by G2

What do you like best about the product?
Launch Darkly is incredibly easy to deploy feature flags and target them to certain users. Their developers do a great job with abstracting all the details away from the developer and their statistics are incredibly helpful.
What do you dislike about the product?
All of these come at the expense of actually paying for a license per user. The best features of this product are only most accessible when each person on the team has a licence. That is often hard at a large corporate scale.
What problems is the product solving and how is that benefiting you?
Launch Darkly is great at controlling the exact time of release and enables us to have conversations with our users on what time is best to release independent of our deploy time.