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LaunchDarkly

LaunchDarkly | 1

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External reviews

327 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Consumer Services

Phenomenal Product from a Really Great Company

  • May 25, 2022
  • Review provided by G2

What do you like best about the product?
The tool is well thought out and provides the structure and tooling that enables us to easily and efficiently manage historically complex operations such as progressive rollouts, targeted releases, A|B testing, and feature flagging. The support I've received from account managers, solution architects, and product managers is first class. They have been a great partner to work with.
What do you dislike about the product?
Permission management and its related mappings to an organizational structure have some growth opportunities, but the product is quickly improving in this area.
What problems is the product solving and how is that benefiting you?
LaunchDarkly has been a fundamental component in enabling the following behaviors in products I've managed at Production-level scale:

- launching and retiring interstitial UI elements and experiences tied to specific times of the year, events, or campaigns
- progressive, percentage-based rollouts of specific features
- targeted release of specific features to specific segments of a user base for testing and marketing purposes
- feature-level emergency "kill" switches
- lightweight CMS-esque editing and publishing capabilities for copy that changes frequently


    Nicolas M.

Convenient and easy to use tool to launch in production and organize Early Adopter programs

  • May 25, 2022
  • Review verified by G2

What do you like best about the product?
Easy to use, possibility to handle feature flags across multiple environments or datacenter, possible to notify in a slack channel, easy to add accounts to the enabled or disabled list with autocompletion, integration with our SSO (OKTA)
What do you dislike about the product?
the list and search feature for finding the right flag you're looking for could be a little bit more intuitive and nicer, but it still works ok. Not so easy to browse the history of changed features, there is an audit log and one for each flag so I guess it's ok
What problems is the product solving and how is that benefiting you?
Easy and SOC2 compliant delivery of features in production that are staged and supporting Early Adopter programs by enabling some customers only. We are much more efficient and can collaborate with instant enabling of features when we (including doc) are all ready to start a feature, and can also instantly revert it if there is an issue.


    Hospital & Health Care

My experience with LaunchDarkly has been fantastic.

  • May 24, 2022
  • Review verified by G2

What do you like best about the product?
I like how easy integration of the SDK into our software has been. They have several different SDKs depending on the client type. The documentation for integrating the different SDKs has been easy to consume and apply in practice.
What do you dislike about the product?
I would like to see some improvements to the management platform. There are areas, such as targeting, where I believe the user experience could be improved quite a bit.
What problems is the product solving and how is that benefiting you?
Currently, we are mostly using LaunchDarkly from a development perspective to hide active feature development from our users. We can follow trunk-based development practices and release versions of the software that can be exposed to just our QA staff in production so that testing can take place in that environment which is often easier.
Recommendations to others considering the product:
I would recommend getting a trial version of the LaunchDarkly and giving it a try. Once you start to use the platform you'll realize how easy it is to use.


    Computer Software

Great feature flagging, lackluster UX and frustrating plan structure

  • May 24, 2022
  • Review provided by G2

What do you like best about the product?
LaunchDarkly's feature flagging is robust, easy to use, and available on most modern platforms. Their system has proven to be reliable and meets our recurring needs for controlling feature rollout.
What do you dislike about the product?
-Web app UX is not great. Example: good luck finding clone flag
-Plan structure withholds table stakes features from non-enterprise orgs
-Flutter SDK gets no attention
What problems is the product solving and how is that benefiting you?
-Feature rollout and rollback
-Targeting features to specific segments of users


    Sharon R.

Great tool for managing feature flags

  • May 24, 2022
  • Review provided by G2

What do you like best about the product?
This tool is very intuitive and easy to use. We have a lot of non technical folks in our company managing features for our client
What do you dislike about the product?
The a/b test feature could be better. We had to develop custom code on our end to support this use case.
What problems is the product solving and how is that benefiting you?
Mostly this is used for feature flags, turning features on and off and segmenting users.


    Or I.

Pretty good for feature flags and ab testing

  • May 24, 2022
  • Review provided by G2

What do you like best about the product?
The ability to relase features with the guarantee of safety from production failure, and the ability to revert changes. I also like you can match users by name, in a pattern.
What do you dislike about the product?
I dislike the naming of groups - "segments", it's unclear to me. Plus, I would like the interface to have dark option. Also, I think some of the advanced feature (like targeting) are not very clear from the get go. At the start, I thought that a flag is always "targeting" the selected users, if its on.
What problems is the product solving and how is that benefiting you?
I can release features for production with a safety net, show qa and designers the things I've done in real prod env and not in pre prod, and I can rollback changes


    Food Production

Love LD. Helps our team deliver at scale.

  • May 24, 2022
  • Review verified by G2

What do you like best about the product?
Highly transparent history & detailed targeting.
What do you dislike about the product?
The logging is very limited. Would love that to be more powerful.
What problems is the product solving and how is that benefiting you?
Rolling out functionality in different phases in different regions & countries with geographic targetting.


    Computer Software

Great development tool that simplifies feature flags

  • April 01, 2022
  • Review provided by G2

What do you like best about the product?
Launch darkly lets me easily turn feature flags on and off to control experimental code or beta code.
What do you dislike about the product?
There is a need for better documentation around the implementation of the feature flags in the codebase
What problems is the product solving and how is that benefiting you?
Launch Darkly lets me hide any experimental/beta code from the end user, it also allows us to use feature flags to isolate any downtime.


    Computer Software

Breaking feature deployment barrier

  • February 23, 2022
  • Review provided by G2

What do you like best about the product?
I do really like how easy is to set up the flags, it almost took 1 day for my team to get the flags ready from both sides, Frontend and Backend. I also like how stable is the service.
What do you dislike about the product?
There are no actual dislikes for the services. it works as expected.
What problems is the product solving and how is that benefiting you?
The main problem we are solving with LaunchDarkly is releasing the features safely and targeting the feature publish for the user base we want to target.
Recommendations to others considering the product:
It's a good choice, but if you are going to be a heavy user don't forget to use the tagging service for the flags so u can group by them later.

contact sales if u need an air-gapped solution for on-prem deployments.


    Philip T.

Super simple feature flagging!

  • February 23, 2022
  • Review verified by G2

What do you like best about the product?
Specifying feature flags down to the individual users for your app and creating new feature flags are created for you for every environment you have created for your applications
What do you dislike about the product?
The interface for a flag can be slightly daunting at first in knowing what on or off is for what API
What problems is the product solving and how is that benefiting you?
Environment-specific rendering of features. A significant benefit is testing features that might function unexpectedly depending on their environment, primarily utilizing a third-party service or API.