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Freshsales
What do you like best about the product?
A lot of integrations, all in one place, needs more time to let you adjust some minor stuff. Awesome value for $
What do you dislike about the product?
Still relatively young, a bit rigit. Test it
What problems is the product solving and how is that benefiting you?
Leads to conversion
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Good Tool
What do you like best about the product?
I like the interface, it's a user friendly UI. The tunnel view of the deals is brilliant.
What do you dislike about the product?
I dislike its reporting- the feature can be bettered by adding more endpoints in the download.
What problems is the product solving and how is that benefiting you?
I use it for our Sales Development Team, the Tunnel View of all the deals is super helpful for my day-day to keep track of all that we're working on and the different stages of the deals for everyone in my team.
Very bad customer support
What do you like best about the product?
Easy workflow and user interface. Easy to get started
What do you dislike about the product?
The response time from customer support is very slow. Once they promised to give me feedback next Monday but I did not hear back from them.
What problems is the product solving and how is that benefiting you?
Freshsales help me manage all leads/customers. This is critical and I am able to track each customer, reply email properly. It saved me a lot of time in dealing with customer emails.
Recommendations to others considering the product:
DO NOT USE, HORRIBLE CUSTOMER SERVICES
Perfect CRM for a growing tech firm
What do you like best about the product?
Freshsales is simply laid out, has really useful, well designed features and works exactly the way it should do.
What do you dislike about the product?
There are a couple of tiny issues, but really nothing to complain about.
What problems is the product solving and how is that benefiting you?
Quick access to data, links to Google Suite, the mobile app is slick too.
User Friendly Software - Efficient task scheduling and Easy Outreach to leads
What do you like best about the product?
Freshsales keeps it simple and efficient. The software is sharp, never crashes and customer support has always been great. It allows me to stay up to date with all my clients and new leads. The software also allows you to classify / categorize your clients and leads as per your requirement which makes the sales workflow so much smoother! The Freshsales phone application is a great bonus tool to have when access to my desktop is limited.
What do you dislike about the product?
Sometime bulk emails do not go through and I need to re-run my campaigns. I would however like to mention that whenever I have faced this problem the customer support has been great.
No complaints apart from that.
No complaints apart from that.
What problems is the product solving and how is that benefiting you?
I wont say that Freshsales directly helped me solve a certain problem but it made our sales workflow so much easier. We have been able to stay in touch with our clients and leads much more efficiently which is definitely the reason why our sales in 2017 increased at least 2 fold since 2016!!
Recommendations to others considering the product:
Definitely give it a try.
Personally I think Freshsales is the most efficient and easy to use CRM currently on the market.
Personally I think Freshsales is the most efficient and easy to use CRM currently on the market.
On top of workload
What do you like best about the product?
Fresh sales has changed my business. I’m a start up and I literally do everything myself. I use fresh sales for everything. To track leads, create tasks so I know what my list of to dos is for that day.
The workflow feature is good too just need to Italian it some more.
Fresh sales helps me sleep better at night, knowing I know exactly where everything in my business is.
The workflow feature is good too just need to Italian it some more.
Fresh sales helps me sleep better at night, knowing I know exactly where everything in my business is.
What do you dislike about the product?
How when you convert a lead to a deal the notes you have made on that lead don’t transfer over to the deal.
What problems is the product solving and how is that benefiting you?
Organised and can actively chase up ever lead.
Freshsale review
What do you like best about the product?
It's very easy to use all the options and filters very easy to understand. New update happen time to time. Freshsale team very supportive in case if there is some issue while using it. M
What do you dislike about the product?
Particularly noting working fine all the query addresses in given time frame. Very much happy to having such a good software, easy option, make work life easy going.
What problems is the product solving and how is that benefiting you?
Our company particularly using this software as a leads generating tool and trust me it is far better then the last one.
Great tool good value for money
What do you like best about the product?
The tool gives us the possibility to order our deals and contact according our indirect channel. The deals are couplet with our resellers. It is great.
The overview and interface is fantastic
The overview and interface is fantastic
What do you dislike about the product?
I would really like to click and drop overviews. This is a littlebit complicated.
What problems is the product solving and how is that benefiting you?
an overview of the funnel of our partners for low costs!
FreshSales application
What do you like best about the product?
The ease of recording data, and the pleasant UI make this app very convenient to use. The environment in the app is quite friendly, and all my colleagues were able to adapt to this quite easily. It's simple to use, gets you the kind of reports you require to track the overall sales process, and helps stay on top of the numbers.
What do you dislike about the product?
If there was a facility to record the time and date of a call log manually, that would help in recording historical data (before I started using the app). Other than that, not much else to complain about.
What problems is the product solving and how is that benefiting you?
Mostly lead tracking, and monitoring efficiency in which the leads are being handled. As a team leader, it gives a much better handle on how the rest of the team is functioning, and helps guide them where needed.
Communication is key whether it is with a lead, or a client. This app helps me to make sure that I am on top of my communication game.
Communication is key whether it is with a lead, or a client. This app helps me to make sure that I am on top of my communication game.
Solid and flexible CRM with good support
What do you like best about the product?
I like the flexibility the software offers to handle most all of my needs for a CRM application. Their support is excellent - responsive and knowledgeable. What was a nice surprise was the full integration of my email application (business gmail account) inside the system -- beyond simply logging of emails sent to contacts.
What do you dislike about the product?
I don't have any major dislikes at the moment. One minor thing is since it is cloud-based, whenever you make a change on a lead list filter, it refreshes itself after each change. But in some ways that is a good thing. It refreshes itself.
What problems is the product solving and how is that benefiting you?
I am able to send bulk emails to prospects, import and manage large lists, customize data fields, and work with email templates quite easily. I can also respond to client and prospect emails right inside the CRM.
Recommendations to others considering the product:
Definitely worth a test to compare to others. I would also think it can work fine for larger companies.
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