Freshsales
Freshworks Inc.Reviews from AWS customer
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Review for Freshsales
What do you like best about the product?
Freshsales lead pipeline is very nice. It's fairly straight forward and not a whole lot to it. Easy to use, intuitive and is superior to many other platforms out there.
What do you dislike about the product?
I feel like there are too many options in freshsales. Of course you can build out your freshsales the way you want it, but I still do think are too many fields. Other than that I think it's very easy to use.
What problems is the product solving and how is that benefiting you?
Freshsales is helping me organize my leads and it's benefiting me by knowing when I last contacted the person I am trying to get in touch with. No real complaints.
Amazing tool to manage all sales deals and customer management & Interactions
What do you like best about the product?
As a sales rep, this tool is really helpful for me to create, manage and project deals of prospects and see the progress and the sales cycle. The best part is this platform allows or notify us of real-time deal opportunities so we can connect with the client asap.
Since we are always searching for prospects, it allows us to integrate with email marketing & marketing automation for our marketing team as well.
Since we are always searching for prospects, it allows us to integrate with email marketing & marketing automation for our marketing team as well.
What do you dislike about the product?
The price as compare to other platforms is a bit on the higher side. The web version is good, however, accessing it on the mobile version is not too effective.
What problems is the product solving and how is that benefiting you?
I use it mainly to create, manage and check the progress of all the deals and connect with my prospects. Since it allows email automation as well, I frequently use it to send bulk emails and track all the progress.
All the leads coming into this CRM get notified immediately which helps me to reach out and not miss any time to connect with my clients. It also helps me to project the sales pipeline and give clear projection.
All the leads coming into this CRM get notified immediately which helps me to reach out and not miss any time to connect with my clients. It also helps me to project the sales pipeline and give clear projection.
Freshsales Review
What do you like best about the product?
Thanks to Freshsales, I can easily manage the processes of my customers such as contact, account, deal. Thanks to its features such as whatsapp api, instagram chat and facebook lead ads, I can easily reach new customers and they can reach me very easily.
What do you dislike about the product?
The features that I don't like on Freshsales are that the custom module feature does not open in new tabs like other modules and sometimes I cannot do what I want in the cpq option.
What problems is the product solving and how is that benefiting you?
freshsales has made it very easy for me to organize mass email and whatsapp campaigns for customers, so I can reach customers very easily. In general, I can follow my customers who come in with various options such as facebook lead ads and webform very well.
The Freshsales product is great. It has the best features you can have in a CRM. Easy to use.
What do you like best about the product?
It is very good to have phone and chat channels within the CRM, and at the same time, marketing automation on the same screen.
What do you dislike about the product?
I haven't had a bad experience so far, but some screens could be improved.
What problems is the product solving and how is that benefiting you?
It solves my customer management problem. It helps me establish my relationship with customers.
FreshSales works for STAC
What do you like best about the product?
The seamless functionality between the integrated apps. The ease of use and customizability. The marketing and sales-driven approach to keeping our learners happy.
What do you dislike about the product?
Restriction on monthly contacts for marketing
What problems is the product solving and how is that benefiting you?
Freshsales is bridging the gap between our learners and us and making it possible to have and track meaningful conversations and engagements with our learners.
Plus Sides
What do you like best about the product?
Best Crm beacuse it has own phone santral. It is user friendly.Do not need queries for reports.
What do you dislike about the product?
just one currency field it can be use on deal and product module we need more.
What problems is the product solving and how is that benefiting you?
I can track my leads for my sales and calculate with datas.Also Can amrketing emails and whatssapp email campaigns
Freshsales has helped our organization manage & convert Sales to Leads
What do you like best about the product?
- Good support team
- Cost-effective solution
- Integrates well with other Freshworks Products
- Easier implementation while starting out compared to other CRM's
- Cost-effective solution
- Integrates well with other Freshworks Products
- Easier implementation while starting out compared to other CRM's
What do you dislike about the product?
- Lesser features
- Product needs to be more stable
- Wait time on requested features is long
- Can prioritize on core features over UI updates
- Product needs to be more stable
- Wait time on requested features is long
- Can prioritize on core features over UI updates
What problems is the product solving and how is that benefiting you?
Freshsales helped our Insurance agents assist leads & convert them to paid customers. Existing customers have also benefitted from a better customer experience.
Freshsales for
What do you like best about the product?
Freshsales CRM is an exceptional customer relationship management (CRM) software that has proven to be a game-changer for businesses of all sizes. From startups to enterprises, Freshsales CRM provides a comprehensive suite of tools that streamline sales and marketing activities, leading to increased productivity, better customer engagement, and ultimately, higher revenue.
What do you dislike about the product?
Freshsales CRM's pricing can be a bit expensive compared to other CRM solutions in the market.
The software's customization options could be more flexible, and certain features could be more intuitive.
The software's customization options could be more flexible, and certain features could be more intuitive.
What problems is the product solving and how is that benefiting you?
We have smooth integration between our website besides the ability to manage our sales processes, we have full integration for marketing purposes, and the marketing campaigns, and the integration with CRM is a game changer.
I am a fresh sales specialist
What do you like best about the product?
I have done many projects in freshsales suite.
I have many projects about the health sector, especially in Turkey.
The difference from other CRMs is that the marketing, sales and call center is managed in a single window.
I have many projects about the health sector, especially in Turkey.
The difference from other CRMs is that the marketing, sales and call center is managed in a single window.
What do you dislike about the product?
needs to improve on searches.
Because all users see each other's calls.
It is also like this in the chat section.
everyone sees their chat conversations.
Of course there are other topics as well.
Because all users see each other's calls.
It is also like this in the chat section.
everyone sees their chat conversations.
Of course there are other topics as well.
What problems is the product solving and how is that benefiting you?
freshsales especially has call center integration.
it also has whatsapp, instagram, facebook, webform integrations
No 3rd party application is required.Zapiera, for example, is not needed.
it also has whatsapp, instagram, facebook, webform integrations
No 3rd party application is required.Zapiera, for example, is not needed.
With a better support team they'll be the full suite they are
What do you like best about the product?
full suite of tools needed by a starting business
What do you dislike about the product?
support team is weak, investigation takes time
What problems is the product solving and how is that benefiting you?
automating emails and newsletters
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