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Best CRM after Salesforce
What do you like best about the product?
The best thing is that the CRM gets integrated with all the software
What do you dislike about the product?
The only dislike is it's quite slow when used on mobile
What problems is the product solving and how is that benefiting you?
The freshsales helping to generate more revenue along with the customer acquisition and helping with sales funnel
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Excellent CRM tool with minimal drawbacks
What do you like best about the product?
We have been using FreshSales for nearly seven years and it has been a great resource for pipeline management and reporting. It is a feature-rich platform with the ability to segment views based on territories and permissions.
What do you dislike about the product?
It is structured with two separate databases - one for leads and one for contacts - which becomes difficult to manage when integrated with other systems. They have some features to help identify duplicates, but it's not perfect. We've also had some deliverability issues with emailing out of FreshSales.
What problems is the product solving and how is that benefiting you?
Freshsales allows us to manage pipelines and territories for a global reseller network.
Fresh Sales Review
What do you like best about the product?
Fresh Sales is a CRM tool helps to store data of all leads
What do you dislike about the product?
Nothing much to dislike the freshsales tool
What problems is the product solving and how is that benefiting you?
It helps to note down leads and sales punch of all sales agents
Affordable CRM for small teams
What do you like best about the product?
Coming from a Salesforce background, Fresgsales is very intuitive and easy to setup. It integrates natively with the rest of Freshworks products and is also easy on pricing. Sales automation is very helpful in setting up cadences.
What do you dislike about the product?
- lack of flexibility to customise the product and third party integrations
- reporting is graphically nice but rudimentary
- tracking task history
- support could be better for a customer support platform
- reporting is graphically nice but rudimentary
- tracking task history
- support could be better for a customer support platform
What problems is the product solving and how is that benefiting you?
Source of customer records. With sales campaigns, our teams can reach out to prospects directly from within the CRM without having to use a different tool.
Very easy to use, can create funnels easily. UI is friendly
What do you like best about the product?
UI/UX
Friendly to use and support is quick.
Friendly to use and support is quick.
What do you dislike about the product?
Nothing to be honest. Its a good platform
What problems is the product solving and how is that benefiting you?
Creating sales funnels, assigning tasks to team members
boosted the efficiency of my team
What do you like best about the product?
Freshsales includes an excellent user interface design, a vibrant theme, a quick and simple email campaign procedure, and a report and monitor system. Even a novice can comprehend how the gadget operates.
What do you dislike about the product?
We need more pipeline automation, such as the number of days a contract has been dormant, a few additional reports, and an advanced dashboard to make the process more efficient.
What problems is the product solving and how is that benefiting you?
We are gathering information about our clients and establishing company-wide procedures. Each team may log in and view a client's or project's current status. From there, the following stages are straightforward.
Good Product - Bad Support and Solutioning
What do you like best about the product?
Auto Allocation, Workflows.
The Auto Allocation and Workflows worked Good and Helps reduce manual efforts.
The Auto Allocation and Workflows worked Good and Helps reduce manual efforts.
What do you dislike about the product?
The CRM plans for different use cases and their sales are not connected.
Wrong product is pitched and solutioning for business use case is poor.
Wrong product is pitched and solutioning for business use case is poor.
What problems is the product solving and how is that benefiting you?
CRM. Helping with Sales automation.
Is it worth it?
What do you like best about the product?
All information at one place. Easy to pull reports on a click.
What do you dislike about the product?
Dashboards can look better and the process can be simpler
What problems is the product solving and how is that benefiting you?
Entering leads information Just an excel upload.
Build Authentic Customer Relation and Maintain Growth
What do you like best about the product?
Freshsales is a software to handle by eery employees of our organisation. Its use is easy and drastically useful. It helps to find customers in a well-mannered structure process.
What do you dislike about the product?
Freshsales has limited dislike points because it is available at a cheaper rate so anybody can use it. Just 24*7 customer support system should need to be more active so the software will touch 10/10.
What problems is the product solving and how is that benefiting you?
Freshsales solving the query regarding the management of customer data. It analysis the organisation's demand and fulfils it with integration tools. It helps our company to grow and sustain itself in a competitive market.
Fresh Sales CRM Experience after one year
What do you like best about the product?
Its graphics and visual reports are attractive. Contact filtration is also good. User registration is a payment option that is easy with a credit card. The confidence and commitments of the sales team.
What do you dislike about the product?
Difficult implementation, Worst support, unavailability of integration options with third-party tools. There is only one payment option which is a credit card. Non-informal and limited reports.
What problems is the product solving and how is that benefiting you?
We were in the need of CRM to run our admission campaign. We evaluated a lot of CRMS but due to irresponsive approach of other CRM sales teams made us go with the fresh sales. It solved our one problem which is keeping all contacts and queries at one place. It helped us to track the communication done with the expected leads by different agents. Now we have a clear picture in one place so that we can get the report of our received queries and converted leads.
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