Freshsales
Freshworks Inc.Reviews from AWS customer
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A fantastic place for a Sales
What do you like best about the product?
I like that i can consolidate and have access to all of my clients in one place. The fact that reports can easily done in just a click, and the tracking of mails and calls.
What do you dislike about the product?
The redundancy of some items, especially if the account has been upgraded or downgraded. Also the interface, can have some designs of different colors.
What problems is the product solving and how is that benefiting you?
The comfort of having your contacts and project details in one place that is accessible trhru a mobile is fantastic!
Value For Money
What do you like best about the product?
Follow_up, Task reminder and Contact Management
What do you dislike about the product?
Lead Score management and contently changing UI
What problems is the product solving and how is that benefiting you?
We are now able to get in touch with more clients everything is now in a orderly manner
Recommendations to others considering the product:
Value For Money
Freshsales is a sophisticated and user-friendly software
What do you like best about the product?
It is an integrated software with a user friendly interface. It is a great CRM that shows each stage of the sales process in detail.
Custom reports allow us to visualize relevant metrics and allow us to identify trends that indicate the behavior of sales. In addition, you can connect with third-party tools.
Custom reports allow us to visualize relevant metrics and allow us to identify trends that indicate the behavior of sales. In addition, you can connect with third-party tools.
What do you dislike about the product?
I have no complaints, it is a program that integrates all the tools we need to grow our business.
What problems is the product solving and how is that benefiting you?
Freshsales optimizes the sales process, allows us to quickly access the information we need to evaluate our sales strategies. It also allows us to unify the workflow and increase the productivity of our team.
Recommendations to others considering the product:
It is suitable to manage the sales process.
Easy and great software
What do you like best about the product?
It's the best platform for the start-up. It is the best way to increase sales as it gives reports in a very less time which increases efficiency. Working with this program, the documents and lead's information comes in handy. The follow-up procedure in this program creates a good system for users with multiple ways to contact the clients.
What do you dislike about the product?
In the Report Section, more graphical representations can be introduced
What problems is the product solving and how is that benefiting you?
We are able to increase the productivity of sales
very user friendly CRM
What do you like best about the product?
It makes our life easier. Before we had to do things manually.
What do you dislike about the product?
Every time when process flow changes. Its time taking to make everyone understand
What problems is the product solving and how is that benefiting you?
We are eliminating human resources and saving time
Recommendations to others considering the product:
Worth The Money
Unfriendly & Time Saving
What do you like best about the product?
Task reminders Automated workflow and Lead Assignment
What do you dislike about the product?
A lot of UI Changes occurs we have to adapt to the new UI fastly.
What problems is the product solving and how is that benefiting you?
Lead Assignment is a great feature before that we were using manual assignment
User Friendly Easy to Set Up
What do you like best about the product?
Integration, User-friendly design & Customer Support
What do you dislike about the product?
They Should introduce add on features for admin because some of the features have a limit if we want to upgrade we need to upgrade for entire users
What problems is the product solving and how is that benefiting you?
Fresh sales help us in closing the leads in a very orderly manner. We are getting reports and trends about the customers coming in and the service our sales team provide
Easy to maneuver
What do you like best about the product?
I like the set up within the deal stage. It is simple to see all details necessary
What do you dislike about the product?
I have to add the pending payments tab to the funnel view on the deals section at the start of every day.
What problems is the product solving and how is that benefiting you?
I am keeping track of my commission successfully and easily.
Recommendations to others considering the product:
Continue to recommend this because it is a great source
The BEST CRM
What do you like best about the product?
Ease of use. Ability to close/set new tasks easily. Stages of contact bar is helpful as well. A CRM should be easy to use and efficient. Love the look of freshsales.
What do you dislike about the product?
NOTHING. There is nothing to dislike with Salesforce. MAYBE I would ask the ability to change color on dashboard from Orange to a color I like.
What problems is the product solving and how is that benefiting you?
Not really any problems. Just noticing the benefits of stages of contact for my peers and myself. Loving that I am able to change to "DEAL" with click of button.
Recommendations to others considering the product:
Don't think twice. Freshsales is exceeding my expectations. I would recommend. Especially after our move from Salesforce. We have already noticed a drastic change in communication among the team. Look and feel is great. Freshsales had me since my first log in.
Customizable at every step
What do you like best about the product?
Freshsales is customizable at every step and has an intuitive UI.
What do you dislike about the product?
Freshsales is not customizable in terms of UI.
What problems is the product solving and how is that benefiting you?
Freshsales automated our sales process.
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