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"CRM for Business"
What do you like best about the product?
Freshsales has a well-planned interface that is truly agreeable to utilize and simple to explore. It is very efficient by subcategories, client database and the board of potential customers, we couldn't be progressively agreeable, it has everything incorporated and the important conditions to build the offers of your business, its cost is open and has a free form. Freshsales arranges and tracks the undertakings of our clients, doing consequent meet-ups and regulating future associations. It can empower making calls and sending messages to potential customers, it impacts reports and ordered examination of our customers to improve our arrangements and streamline work shapes.
What do you dislike about the product?
I haven't yet gone over a specific confinement in Freshsales. Up until now, so great!
What problems is the product solving and how is that benefiting you?
With Freshsales we have a superior followup and speedier reactions to messages. We are rapidly picking up bits of knowledge into our business channel and how to help our customers all the more deliberately. This gives more an incentive to the business and our customers.
Recommendations to others considering the product:
The general experience is incredible and it's consoling to realize that the help group are so useful. Keep your group profitable and hold customers, call customers legitimately from CRM and a point by point outline of leads and clients. I recommend!
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It is amazing!
What do you like best about the product?
I love the bulk email feature and the ability to get rid of leads that have bouncing emails very quickly and efficiently!
What do you dislike about the product?
I don’t dislike anything. I like that the CRM has custom settings and you can send custom bulk emails depending on what stage of the deal they are in.
What problems is the product solving and how is that benefiting you?
I am solving the problem of weeding out any leads that have non working emails.
Recommendations to others considering the product:
If you like email campaigns then this is the product for you!
Great product, very happy
What do you like best about the product?
simple, intuitive interfaces with great power and intelligence. Feature rich without being complicated.
What do you dislike about the product?
SMS is not functional yet. They have the feature, but you have to go outside the platform to read messages. I am told they are working on it.
What problems is the product solving and how is that benefiting you?
Every business needs a CRM - I guess the problem is organizing, initiating, responding and tracking customer data.
Freshsales is completing our customer support pipeline
What do you like best about the product?
Freshsales is a clear, easy to use CRM without a lot of the clutter of some of the systems I have used. The integration into the complete Freshworks SAAS suite meant it was a clear winner for us.
What do you dislike about the product?
The thing I dislike about Freshsales is the same thing I dislike about all CRM systems, the inability to create business connections who are influencers only and not linked directly to a 'deal' but we are speaking to them about this.
What problems is the product solving and how is that benefiting you?
Creating a customer focused solution from the heart of our online product through to support and sales.
Recommendations to others considering the product:
Ease of on-boarding
Freshsales
What do you like best about the product?
A very user friendly software. Campaigns scheduling is the best feature.
What do you dislike about the product?
Email status is sometime not recorded correctly.
What problems is the product solving and how is that benefiting you?
I am currently using freshsales as a CRM and to schedule my campaigns.
Great Product
What do you like best about the product?
The ease of using the CRM. Being able to customize it to your needs. I really like the look of it and the ease of use from lead to deal.
What do you dislike about the product?
I like it all. The one area I would say I would like to see is to be able to download recordings.
What problems is the product solving and how is that benefiting you?
Organization of data and sales cycle.
Recommendations to others considering the product:
Download call recordings
Comfortable
What do you like best about the product?
Easy to use search engines, segmented and result driven platform.
What do you dislike about the product?
Freshsales makes your work easier, the platform gives room for great experiences and better access the storage of information.
What problems is the product solving and how is that benefiting you?
Swift and easy input of freshworks, leaving all details stored up and easy to find for use later.
Recommendations to others considering the product:
Use for easier works
A versatile alternative to mainstream CRM solutions
What do you like best about the product?
Freshsales is very user friendly, it took me 10 minutes to asimilate. It is also highly customisable. Although there are plenty out of the box settings that you can use, the tool also offers advanced admin and integration features.
What do you dislike about the product?
I haven't yet come across any particular limitation in Freshsales. So far, so good!
What problems is the product solving and how is that benefiting you?
It helped me track campaigns, leads and deals in a neat, structured manner
I could bundle and organise contact information exactly as needed
Communication through system generated alerts/emails is very helpful
Adding attachments to deals and all additional features made follow up a lot easier
I can generate custom reports which proves handy when having close contact with customers
I could bundle and organise contact information exactly as needed
Communication through system generated alerts/emails is very helpful
Adding attachments to deals and all additional features made follow up a lot easier
I can generate custom reports which proves handy when having close contact with customers
If you need a good customer view, freshsales is the way to go.
What do you like best about the product?
I've used a couple of CRM tools in my career, but nothing beats the simplicity and single page view offered by Freshsales - especially from the perspective of a start-up where every single lead counts. The lead scoring system also works fairly well.
What do you dislike about the product?
The ability to customize at Deal level should be better.
What problems is the product solving and how is that benefiting you?
We are keeping a good record of our customer database and centralizing all customer interaction.
Best Value for the Money Available!
What do you like best about the product?
It's completely integrated, email, calendar and everything else you want is completely seemless.
What do you dislike about the product?
There's really nothing to dislike. Like anything else, you've got to learn where things are but it's very well thought out.
What problems is the product solving and how is that benefiting you?
The reminders are great, I can look at the tasks and appointments I have booked and plan out my day.
Recommendations to others considering the product:
Take a look, the demo gives you plenty of time to use the product. It's offers a great value.
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