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Freshsales is perfect for tracking customers
What do you like best about the product?
We like very much the task system (tasks) of freshsales, since it allows us to organize our progress easily. We like the platform's ability to integrate into emails, and chats with customers, due to its integrated CRM. Something we also like about freshsales is that it has a wide capacity to make phone calls without having to access third-party software.
What do you dislike about the product?
We do not like that the number of collaborators for each task is so low. That makes it a little complicated to keep track of who participates or not in each stage of the project. We think that it is quite limiting with the accessibility permits to the information, and the importation of accounts takes a long time to process each account.
What problems is the product solving and how is that benefiting you?
With freshsales we have achieved many advantages when communicating with our customers, because it has many channels through which we can contact them. Before we had enough problems to make visual follow-ups to our sales processes. This was mainly due to the fact that the CRMs we used did not have good integrations for sales management.
Recommendations to others considering the product:
Our sales team is very satisfied with the use of freshsales. It is highly recommended for mobile devices, especially with its excellent access from Android. We highly recommend the use of freshsales to handle responses to customers via email, and to record calls with good quality. Fully recommended to handle leads.
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easy and safe our sales with freshsales
What do you like best about the product?
Our company is assuming a challenge to optimize its functions, for this reason we acquired this software, as it was implemented we saw the improvement in terms of our sales as it is being managed in an organized way to our customers, it is a complete software, easy to use, performs very optimal follow-ups, offers a good technical assistance service
What do you dislike about the product?
One of the shortcomings of this product or software is its user interface, they should improve it, it is very basic and should change its appearance, it lacks more features to have a better service, it does not allow uploading files in bulk, the alarms are not custom
What problems is the product solving and how is that benefiting you?
It has been very helpful, it immediately tracks our relationship with our current customers, it is a good product that has streamlined our work, saving money and time. The synchronization of the activity helps us to keep track of the problems that our customers have had with our products.
Recommendations to others considering the product:
We can say that it is a good product, sales makes it very optimal, fast and it is very practical to use, it is a safe software, it has good characteristics that allows us to organize our work projects
Very good UI for a great price
What do you like best about the product?
Very easy to setup, beautiful UI at a fraction of the price of some other CRMs
What do you dislike about the product?
Some stupid limitations like the inability to download recorded call files and the inability to upload all file types to contacts
What problems is the product solving and how is that benefiting you?
Very organized since day one of launching the biz
Recommendations to others considering the product:
Try pipeline deal view and you’ll never test a crm without it
A reliable product for our sales and customers
What do you like best about the product?
Primarily this software has driven our sales, through its features has organized our customers, is a complete software, easy to use cash for the monitoring of our processes, offers an excellent assistance service, has the ticket system where they offer them by chat and by phone
What do you dislike about the product?
One of the shortcomings of this product or software is its user interface, they should improve it and change its appearance, it lacks more features to have a better service, it does not allow uploading files in bulk, to export presents problems, low quality with its interface, very basic reports the alarms are not personalized
What problems is the product solving and how is that benefiting you?
It is very practical for its use, it has allowed us to expand our clients in an organized way, it tracks our relationship with our current clients, The synchronization of the activity helps us to track the problems our clients have had with our products
Recommendations to others considering the product:
Make sales is very timely, is very practical, easy to use, and allows us to make our sales safe and reliable, very good product despite its weaknesses
Friendly system that is better than Salesforce!
What do you like best about the product?
The UI, WAY better than Salesforce and much easier to navigate for our sales team. Good visual reports but still a little confusing at times.
What do you dislike about the product?
It does have a little bit of a learning curve when figuring out what all of the lead > Contact > Account > Deal stages mean but once the software is implemented and customized properly its ok. I think there is also just alot of room for them to improve (like integration with unbounce)
What problems is the product solving and how is that benefiting you?
Lead management and report generation. We have transitioned from salesforce and really like the ease of use with the product more.
Recommendations to others considering the product:
So far, I think its doing the job!
Freshsales, an organization of our clients in a safe way.
What do you like best about the product?
It has been very helpful because it has greatly improved our sales, allows us to save my time and resources automatically assigning leads, it is a software of high confidence, it is practical when manipulating it, it is very easy to use and helps us make sales and profitable for our company.
What do you dislike about the product?
Manipulating this software has been many mishaps in terms of the speed of its functions, I would like it to be a little faster. In addition, our customers are asking to establish an integration with Facebook and social networks and it has not been possible. Its appearance is very simple, it needs to enter several topics to make it more attractive to the editor, it does not allow to configure the alarms
What problems is the product solving and how is that benefiting you?
It is a good software, it allows you to monitor the performance of your team's tasks, specify the sales made daily
Recommendations to others considering the product:
It is very practical when organizing our potential clients, and take a safe sale
"Freshsales will improve your business insight"
What do you like best about the product?
The freshsales task execution framework is amazing, simple to oversee. We like that it permits to make phone calls without going to outer administrations. Freshsales permits adding colleagues to the rundown of errands, with the goal that the work is progressively liquid. A point that we like a ton about freshsales is that it permits adding partners to the assignment records, which makes the executives increasingly liquid.
What do you dislike about the product?
It is very insufficient regarding bringing in records and contact databases from exceed expectations. It doesn't enable us to appropriately follow the status of every business, and your android application is very moderate, particularly with regards to synchronize. As to consents that the overseer can concede to the colleagues, these are somewhat restricting with the substance customization.
What problems is the product solving and how is that benefiting you?
We had a great deal of issues searching for an administration that offered a quality CRM, which would enable us to effectively manage the business compel. On account of freshsales we can more readily characterize our potential clients, and we can convey all the more effectively with our clients. On account of freshsales we can all the more likely characterize our potential clients, and know which ones are best for us.
Recommendations to others considering the product:
We exceptionally prescribe utilizing freshsales for their great and fluctuated correspondence channels, which condense the conventional communications (email, talk and telephone calls) in a solitary stage. It is superb for succinct administration of potential clients, and for getting a decent import of client accounts.
Freshsales is quite well focused on sales management
What do you like best about the product?
What we liked the most until the moment of using freshsales is the ease with which we can manage our potential customers. It is excellent for managing client territories for banking, and for managing customer assistance follow-ups (when they are online, it should be noted). Offers excellent management of internal sales campaigns, and allows you to make call recordings.
What do you dislike about the product?
It does not allow us to manage marketing or resources for banking clients, and it does not offer a good segmentation system for potential clients. However, freshsales does not allow automatic markings on its CRM tool, nor does it allow the user to monitor the influence, or expenses and households. It is quite limited for the sales force automation, since it does not allow us to directly manage client databases, nor do we anticipate sales.
What problems is the product solving and how is that benefiting you?
With freshsales we have had many benefits, mainly because it allows us to better organize our marketing campaigns by email, and to carry out a correct sales administration in the field. It allows to manage performance metrics, which has been quite profitable.
Recommendations to others considering the product:
Freshsales is a crm of the most recommended to perform sales management. We like how easy it is to segment contacts, and also manage sales funnels, so we recommend it a lot for this. It is also excellent for storing important documents, and its tool is recommended to be comfortably communicated with other team members.
Freshsales greatly increases our sales force
What do you like best about the product?
Freshsales is an excellent and very attractive crm due to the fact that it allows us to analyze the attention that is given to the client, and because it allows us to manage the internal sales system. It is very good to manage marketing campaigns, and to review the performance metrics of each client online. Your email marketing application is very good, just like your live chat tool.
What do you dislike about the product?
Something that has bothered us from the beginning with freshsales is how complicated it is to distribute to our potential clients, because their segmentation tool is a bit limiting, and you can not do a good follow-up of interactions. Your ability to import large databases from Microsoft excel is quite limited. It does not allow tracking expenses and influences of customers for banking.
What problems is the product solving and how is that benefiting you?
Thanks to freshsales our sales automation campaigns are more successful than ever. It has been excellent for marketing by email, and for sales management in the field. It has also been very good to keep a good control of answers by email.
Recommendations to others considering the product:
We highly recommend using freshsales when dealing with sales funnels, since this management is very fast and organized. We highly recommend its use to keep us properly communicated with each client, and to conduct marketing campaigns by email. It is excellent for analyzing customer service.
Freshsales will improve your sales intelligence
What do you like best about the product?
The freshsales task execution system is excellent, very easy to manage. We like that it allows to make telephone calls without having to go to external services. Freshsales allows adding collaborators to the list of tasks, so that the work is more fluid. A point that we like a lot about freshsales is that it allows adding collaborators to the task lists, which makes management more fluid.
What do you dislike about the product?
It is quite deficient in terms of importing accounts and contact databases from excel. It does not allow us to properly track the status of each business, and your android application is quite slow, especially when it comes to synchronize. Regarding the permissions that the administrator can grant to the collaborators, these are a bit limiting with the content customization.
What problems is the product solving and how is that benefiting you?
We had a lot of problems looking for a service that offered a quality CRM, which would allow us to correctly guide the sales force. Thanks to freshsales we can better define our potential customers, and we can communicate more easily with our customers. Thanks to freshsales we can better define our potential customers, and know which ones are best for us.
Recommendations to others considering the product:
We highly recommend using freshsales for their good and varied communication channels, which summarize the traditional interactions (email, chat and phone calls) in a single platform. It is excellent for concise management of potential customers, and for getting a good import of customer accounts.
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