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Freshsales

Freshworks Inc. | 1

Reviews from AWS Marketplace

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External reviews

1,176 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Internet

Cheaper Alternative to SalesForce with easy UI

  • October 30, 2018
  • Review verified by G2

What do you like best about the product?
I like that it is very easy to visually see all of your deals and their stage in the pipelien.
What do you dislike about the product?
Chrome extension is often glitchy and does not work.
What problems is the product solving and how is that benefiting you?
I am able to better forecast and predict my monthly revenue.


    Internet

Cheaper alternative to SalesForce

  • October 30, 2018
  • Review verified by G2

What do you like best about the product?
Campaigns are good, the deals view is very useful.
What do you dislike about the product?
Chrome extension is often very glitchy - no way to automatically add new leads to FreshSales from emails.
What problems is the product solving and how is that benefiting you?
Keeping track of leads and deals, and useful for projection of revenue.


    Ron D.

Freshsales-1st class

  • October 10, 2018
  • Review verified by G2

What do you like best about the product?
Freshsales is super easy to use, organized, and the price point is great.
What do you dislike about the product?
I have yet to find something that I do not like.
What problems is the product solving and how is that benefiting you?
We are organizing and optimizing our sales process and customer tracking.


    Yolanda Q.

Good tool to know and analyze about who see your website

  • October 09, 2018
  • Review verified by G2

What do you like best about the product?
Through my website grew they wanted to be aware of those who visited and maintain a good interaction with them. Freshmarketer offers me tools to perform good quality A / B tests, funnel analysis and heat maps. The best part is that it is an easy to use, intuitive and innovative software.
What do you dislike about the product?
Even with all the tools they offer I must admit that the interface is usually a bit slow, I could not know if it just happens to me, I hope this can be solved soon, meanwhile your support team always keeps up with the ' problems that users present and that is a step forward.
What problems is the product solving and how is that benefiting you?
Fresharketer has been very helpful in the way of developing my website, usually this used to cause me great inconvenience, but since I started using Freshmarketer I can easily know everything that is happening daily and keep integrating the analysis and archiving it.


    Ashok K.

Freshsales is simple & fantastic productivity

  • October 08, 2018
  • Review verified by G2

What do you like best about the product?
The product is very easy to use, top-class UX and feature-rich too. Lead, Account based sales and Sales Email campaigns features makes very good use for the sales team at Explara.
What do you dislike about the product?
I wish they have the Google Chrome plugin to work inside gmail for a few quick things.
What problems is the product solving and how is that benefiting you?
We need a Sales CRM tool that is simple, good reporting and helps the team to improve productivity. Freshsales has matched all these requirements.
Recommendations to others considering the product:
Freshsales is the best and heading in right direction. You will not regret using Freshsales.


    Mamta K.

Prefect CRM dediciated to Sales

  • October 08, 2018
  • Review provided by G2

What do you like best about the product?
Freshsales has a every thing which is required for documenting sales inquiry and conversation with customer. It has Artificial intelligence to improve and manage contacts. Many Features which i had been used such as,
In-built Call and Messaging Facility, I can directly contact with customer for there requirement without touch my phone.
Coversation and Pipeline view, Which help me to track every customer with there past interaction and sales on the go.
What do you dislike about the product?
All are covered with freshsales as i had not even used many of the features yet. for me its hardly to dislike any feature.
What problems is the product solving and how is that benefiting you?
Solved my problem to track customer conversation on the go.
Recommendations to others considering the product:
Got good experience with Fresh sales must give a try.


    Jeffery S.

Great Functionality, Easy To Use.

  • September 30, 2018
  • Review provided by G2

What do you like best about the product?
The heat maps are the best part about this software. The A/B tests are also extremely important and allows you to utilize the best functionality and design for the best ROI. The customer service is great and expedited.
What do you dislike about the product?
Pricing is similar to other competing software, possibly slightly less, the customer service is great and the product is great. The software just isn't what I need for my small company right now.
What problems is the product solving and how is that benefiting you?
Utilizing the heat maps to determine what my customers are doing and A/B testing to determine their preferences. keeping the experience positive so that they will want to come back again and again.
Recommendations to others considering the product:
Try it, it is free and able to be trialed.


    Vishal S.

Most excellent framework

  • September 28, 2018
  • Review provided by G2

What do you like best about the product?
Nice application where i can see and its easier to use.
What do you dislike about the product?
Good support makes it nothing to dislike.
What problems is the product solving and how is that benefiting you?
All CRM solution under one roof.


    Numan N.

Great tools at your disposal

  • September 28, 2018
  • Review verified by G2

What do you like best about the product?
the different tools that are available, especially Polling, Heatmaps and Recording
it's a vast array of different user behavior tools that are useful under one software
What do you dislike about the product?
limited amount of personalization and integration with other tools such as GA or Magento
what I would really like to see are anomaly detection and trend analysis of the user behavior
What problems is the product solving and how is that benefiting you?
upon launching our pilot website, we needed a lite version of user behavior metric tools and freshmarker was a decent choice with several tools under one roof. heatmaps and quick NPS polls are especially useful on how our users react with our brand new product. this is data that we need to acquire early in the stage of product development
Recommendations to others considering the product:
Compared to Hotjar, Freshmarketer has a bit more to offer on range of tools, even the Lite version is helpful and easy to implement


    Telecommunications

Of the best softwares I've used

  • September 28, 2018
  • Review verified by G2

What do you like best about the product?
It is amazing to see how Freshmarketer helps you to be aware of who visits the websites you set up, the tests and see how they interact in it is simply great. He has developed heat maps and A / B tests, always allowing better development and web design.
What do you dislike about the product?
There is not much that can displease me, its service is incredible and always seeks to please the client with each new update, its cost is very well established compared to all the tools it offers.
What problems is the product solving and how is that benefiting you?
Superiority in the speed of my program and the way my employees work
Recommendations to others considering the product:
Buy this software, it will improve your experience in A / B texts