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Freshsales

Freshworks Inc. | 1

Reviews from AWS Marketplace

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External reviews

1,176 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Aashiel S.

Freshsales ultimate CRM for Brainpayroll

  • April 26, 2018
  • Review verified by G2

What do you like best about the product?
Freshsales is a user friendly CRM which is helping us maintain all the required information at one place. One software for entire marketing and sales task. campaigning is now easy.
What do you dislike about the product?
Not providing multiple user access for free.
What problems is the product solving and how is that benefiting you?
one software for managing leads and customers.
Recommendations to others considering the product:
Freshsales will solve all your CRM troubles


    Steven D.

Great useful sales tool

  • April 25, 2018
  • Review provided by G2

What do you like best about the product?
The functionality of the system is great. There are multiple ways to assist with the sales process from lead sorting to deals. Very easy to manage different accounts with the account icon.
What do you dislike about the product?
Honestly, the functionality of the system provides everything we need - no dislikes from me
What problems is the product solving and how is that benefiting you?
We are working out the best ways to sell well, this system is helping in the organisation of this
Recommendations to others considering the product:
This product is definitely worth getting if in the sales industry. Very helpful and the help desk is always available


    Greg P.

Intuitive, flexibility for customization, and Accessible

  • April 25, 2018
  • Review provided by G2

What do you like best about the product?
We are very unique with our client base and needed the flexibility to adapt to our required modes of communication, documentation, and reporting. Freshsales offers us all of the above
What do you dislike about the product?
Some functionality was not available, but in the first few months, they were able to create the functionality.
What problems is the product solving and how is that benefiting you?
Centralized communication and tracking for sales channel management. Our integrated workflow and accessible data has allowed us to minimize the amount of opportunities that fall through the cracks.


    Kirk H.

Great platform, intuitive, less complex than the major competitor, but more powerful to the end user

  • April 25, 2018
  • Review provided by G2

What do you like best about the product?
Easy of use, visualization of deals and deal flow. Automation of creating leads, deals and tracking emails without data entry. Multiple pipelines is fantastic
What do you dislike about the product?
Still having a problem syncing calendars without having all calendar invites being pulled into leads. Should be fixed soon.
What problems is the product solving and how is that benefiting you?
Sales pipeline


    Construction

It's simple.

  • April 24, 2018
  • Review provided by G2

What do you like best about the product?
Freshsales app gives our company the simplicity we needed. It cuts out time by incorporating GPS with the appointment calendar.
What do you dislike about the product?
I have had trouble with the time zone setting in the app.
What problems is the product solving and how is that benefiting you?
Freshsales helps our business communicate more effectively by streamlining the multiple processes we used before.
Recommendations to others considering the product:
Try it !


    Retail

Excellent frontend

  • April 24, 2018
  • Review verified by G2

What do you like best about the product?
I like how freshsales is organized and give users the best expiriencce
What do you dislike about the product?
nothing, freshsales is on of the best crm systems ive tried
What problems is the product solving and how is that benefiting you?
Voip , following up with leads and keeping everything steady


    Bunty J.

Good Job

  • April 24, 2018
  • Review verified by G2

What do you like best about the product?
The reporting system is very as we get a lot of and accurate data.
What do you dislike about the product?
you can only fetch 25,000 data at a time
What problems is the product solving and how is that benefiting you?
sales, equal lead distribution for agents


    Pav D.

Very useful and does what you need.

  • April 23, 2018
  • Review provided by G2

What do you like best about the product?
The fact that it tracks when a client opens their e-mails and lets you know is very handy.
What do you dislike about the product?
Currently you can only upload one file at a time and this can be time consuming.
What problems is the product solving and how is that benefiting you?
We can now allocate sales to the correct people.
Recommendations to others considering the product:
To be able to drag and drop files in to upload would be useful.


    Information Technology and Services

Best Lead Management Sofware

  • April 23, 2018
  • Review verified by G2

What do you like best about the product?
Lead flow can be managed easily under same window
What do you dislike about the product?
Sometime bug resolution time extends but it get resolved
What problems is the product solving and how is that benefiting you?
Detailed analysis of reports along with the chart which is helpful in business analytics


    Information Technology and Services

User-friendly

  • April 23, 2018
  • Review provided by G2

What do you like best about the product?
The Lead scoring of Freshsales, it really helps me to qualify Leads.
What do you dislike about the product?
None so far. I love how does Freshsales build for.
What problems is the product solving and how is that benefiting you?
Freshsales is a very user-friendly system, we can now use it more conveniently and hassle-free. I can monitor my Leads, Contacts, and Deals without missing any appointment or tasks associated with each. I love it when I can generate reports and extract it as a backup file.