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Freshsales

Freshworks Inc. | 1

Reviews from AWS Marketplace

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External reviews

1,172 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Hari P.

Freshsales - A CRM to attract customers

  • December 28, 2017
  • Review verified by G2

What do you like best about the product?
The best feature I like about Freshsales is bulk mailing and report generation. When we need to send an email to a large audience then this is the tool for it.

It helps us in generating new leads for the business.
What do you dislike about the product?
Nothing much as of now, all the features in the Freshsales are great and i personally don't have any dislikes
What problems is the product solving and how is that benefiting you?
We use freshsales as our primary CRM to send and receive emails from the users, sending bulk mailers when required, adding manual call logs, and tagging the lead status.
Recommendations to others considering the product:
The best CRM available in the market to solve the business problems, when we implemented this in our office we didn't have a much of exposure but the training given by freshsales was very good and we are now an expert of this product


    Computer Software

Perfect for leads management

  • December 28, 2017
  • Review provided by G2

What do you like best about the product?
UI is very user friendly.
Easy kanban view to manage different stages of leads.

All in one software
What do you dislike about the product?
Sometimes get slow while sending emails but overall no dislikes
What problems is the product solving and how is that benefiting you?
Deals and leads management
Recommendations to others considering the product:
Must use software for sales people


    Shivendra P.

Leading App for Lead

  • December 27, 2017
  • Review provided by G2

What do you like best about the product?
Best part is to gather all the information on single platform.
What do you dislike about the product?
Should have desktop app or mobile app too.
What problems is the product solving and how is that benefiting you?
We are able to track the current sales and deals easily.Hope it would be in graphical format too.

Also looking froward for the reporting part if it is there.
Recommendations to others considering the product:
Freshsales we do not need to search more because everything is there in Name only.


    Amit S.

Freshsales provides a systematic and intuitive approach to CRM

  • December 27, 2017
  • Review verified by G2

What do you like best about the product?
leads scoring analysis is the best one for me. Also i like the feature of email tracking to see when its been read by prospective lead or client.
What do you dislike about the product?
it should send an email of things to do in the morning on my email. Third party integrations are also a challenge currently but i am sure they are working on it.
What problems is the product solving and how is that benefiting you?
leads may go quiet after sometime and follow up is a pain to remember then. freshsales helps me keep everything in perspective
Recommendations to others considering the product:
if you in services industry and are looking for a streamlined approach towards sales. then this is the thing


    Darwin N.

Working easy and more effective.

  • December 26, 2017
  • Review verified by G2

What do you like best about the product?
I can work faster and be concentrate on important things which I should do. I also like the thing that I can manage all sale. I guess it is good tools which are better to have.
What do you dislike about the product?
Very good and easy to use. Great step for new marketing things. Perfect that every time when issues come you will receive all the time support. Very good helper and nice platform.
What problems is the product solving and how is that benefiting you?
Perfect software. Gives to us an ability to work with simple and clear way. Also, we are have rights to manage our clients. All of controlling tools in one place.
Recommendations to others considering the product:
I'm glad that I can work with more productive. Glad to use that software.Keep your product effective. With this powerful tools, you will manage a lot.


    Santhanakrishnan s.

CRM to gather customers

  • December 26, 2017
  • Review verified by G2

What do you like best about the product?
One of the best features I like about Freshsales is generating leads by bulk mailing, managing the contacts under one place and finally, you can import leads as a CSV file.
What do you dislike about the product?
Nothing much as of now, all the features are very useful in solving our business problems
What problems is the product solving and how is that benefiting you?
We are using Freshsales as our primary CRM to generate leads for our business. Also it acts as a gap between our team and the customers. The option to mark a lead as important and overall stages of the leads are available in real time metrics.
Recommendations to others considering the product:
If you are running an online business and you want a tool that can act as a CRM to bring in leads for your business then freshsales does that for you easily. The various options it has makes the product unique from other competitors.


    Real Estate

Best CRM available.

  • December 26, 2017
  • Review provided by G2

What do you like best about the product?
The user friendly interface is really the best part.
What do you dislike about the product?
Nothing to be disliked. It has everything a user needs to manage his contacts and prospects.
What problems is the product solving and how is that benefiting you?
Managing contacts have become really simple. Sending emails directly and also having a track of every little detail has been helpful.


    Verified User in Information Technology and Services

One of the best CRM out there

  • December 22, 2017
  • Review verified by G2

What do you like best about the product?
It's user-friendly. The visuals are outstanding, and the configuration is fast and easy. We recommend our clients to use Freshsales. Our leads are imported to this CRM, it's a great way to explore the usage statistics of our prospects (logs in, email attachments, last imports, and if they have been contacted technical support). All of this is talking about the trails. We can see if they have used the trials or not. In that way, we can conclude if they are interested in this platform or not without even asking them.
What do you dislike about the product?
I wish that it can be faster, sometimes is a bit slow. Also, our clients always ask for a native integration with Facebook and social networks in general. And one more thing, the comments section is a bit small and you can't customize the font. These minor details can be fixed quite fast within the next update.
What problems is the product solving and how is that benefiting you?
We can analyze the usage of the trials by our prospects and generate strategies by the time we contact them by phone call the next opportunity that arrives. It's a vital feature to know the overall activity that they spend during this period of time.
Recommendations to others considering the product:
It's one of the best CRM out there. I recommend all to try it for yourself. You can enter the website and start a free trial for a month. The configuration is not rocket science. With little support, you can start right away to explore this platform.


    Udhaya K.

CRM to generate sales so called Freshsales

  • December 21, 2017
  • Review verified by G2

What do you like best about the product?
We previously used a different CRM to generate sales and later on, we switched to Freshsales the rate of sales we had has improved a lot. The ability to search, download report makes this tool unique to generate sales for a business
What do you dislike about the product?
The API integration between tools sometimes does not work due to the limitations they have on Freshsales.
What problems is the product solving and how is that benefiting you?
We use freshsales to generate leads and convert those leads to revenue. It is our primary CRM to import leads from other sources and send them bulk mailers and cold calling is done and finally the leads are converted to users.
Recommendations to others considering the product:
Don't think too much go ahead and get Freshsales and you will never regret.

The best tool available on the market right now to solve the business needs and it ensures a lot of leads are converted to the revenue.


    Real Estate

I find the programmevery intuitive

  • December 21, 2017
  • Review provided by G2

What do you like best about the product?
Ease of Use although I have not explored the possibilities fully yet.
What do you dislike about the product?
Nothing at present. The items I am using are working well. I have not explored all features as yet.
What problems is the product solving and how is that benefiting you?
Client and deal management
Recommendations to others considering the product:
Absolutely