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Freshsales

Freshworks Inc. | 1

Reviews from AWS Marketplace

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External reviews

1,172 reviews
from G2

External reviews are not included in the AWS star rating for the product.

    Jaromir T.

Fits all my needs

  • December 19, 2017
  • Review provided by G2

What do you like best about the product?
I can register all info I need. It has a clear overview and is accessible through all my devices.
What do you dislike about the product?
The login procedure, I have to go to my own domain to login.
What problems is the product solving and how is that benefiting you?
I'm a startup and needed to inventory my contacts. I was able to note all conversations, so before each meeting I knew all specs from earlier meetings.

    Andy K.

awesome CRM tool with many features

  • December 11, 2017
  • Review verified by G2

What do you like best about the product?
Easy way to effectively manage leads within the team and track and monitor them. I like the built in functionality with email and calendar and the dashboard. Unlike many of Freshsales competitors, even the lower priced bundles allow for high customization!
What do you dislike about the product?
I hope the different products from Freshworks (i.e. freshdesk, freshsales and freshchat) will be easier integrated in the future.
What problems is the product solving and how is that benefiting you?
We can easily manage leads within the team and make the team work more effective together and effectively create and progress on leads.
Recommendations to others considering the product:
Try the trial version for 30 days or even the (forever) free version. There are much more features available for a low pricing than on many other CRM systems.

    Naeem I.

This is simply awesome to have such useful CRM sales assistant. This is making my job easier :)

  • December 11, 2017
  • Review verified by G2

What do you like best about the product?
> User friendly interface
> Time Saving
> Easy to manage contacts
> Keeping record of each development during the sale process
What do you dislike about the product?
Nothing to dislike. As this is one of the best app which I can use even when I am away from system.
What problems is the product solving and how is that benefiting you?
> Timely Follow -ups
> Detailed information
> Real time picture of current status of a particular lead
> Easy to update the info
Recommendations to others considering the product:
Good to go for this if you are in sales.

    Insurance

Sanjeev is the Man!!

  • December 11, 2017
  • Review provided by G2

What do you like best about the product?
Everything! The entire system is on point
What do you dislike about the product?
that you cannot remove fields - this is minor
What problems is the product solving and how is that benefiting you?
CRM - SALES AND MUCH MORE
Recommendations to others considering the product:
do it - you wont be disappointed.

even if you are B2C like i am it will rival any other CRM out there. and the costs is so competitive i still cant believe i get what i get for just 15£

thanks again Sanjeev

    Bella F.

Awesome tool for the price you pay

  • December 10, 2017
  • Review verified by G2

What do you like best about the product?
A good CRM tool that a salesperson or the person in the marketing can love. Being in a marketing team the fresh sales makes it easier for me to keep on top of my details. It is such a pleasure to use that our CRM data is much more accurate. The generated leads can be updated and followed up directly within the CRM and we no more require excel to perform this action
What do you dislike about the product?
As of now there is no disadvantage I can say about this CRM as everything I use is good and serves the purpose of the tool
What problems is the product solving and how is that benefiting you?
We use Freshsales to generate new leads for our business by sending bulk emails and assigning leads based on the category of the leads imported to the CRM
Recommendations to others considering the product:
One of the important things I like about this tool is automating the email follow-ups which reduces a lot of time and energy. Also, we get ranks for each leads we import on to this CRM so you can easily know the active users and non active responders of the emails we send. Try the basic version once and then you will really know it purpose and then you can go ahead with the Blossom or the Garden plan depending on your requirement.

    JJ H.

What a Fresh look at CRM software

  • December 04, 2017
  • Review verified by G2

What do you like best about the product?
All the data is in one place. FreshSales does not make me root around in endless pages of information just to find what I am looking for about the client.
What do you dislike about the product?
That I didn't find it sooner! Everything is better than my old CRM.
What problems is the product solving and how is that benefiting you?
FreshSales allows me to follow my team unobtrusively. The integrated VOIP and call recording allows me to train my team.
Recommendations to others considering the product:
Just try it out and talk to their support. What really sold it for us was the support. We asked how to do bulk changes and we didn't get one solution, we got three! Surya was so helpful the entire time and we took the entire 30 days to test the product before pulling the trigger! Purchased 4 licenses.

    Chinkit M.

Perfect Sales tool for SMEs

  • December 04, 2017
  • Review verified by G2

What do you like best about the product?
Easiness of the system and quick processing is best.
What do you dislike about the product?
Text editor can be enhanced more and reports can be also added more.
What problems is the product solving and how is that benefiting you?
We are using it to manage our leads and sales management. After using Freshsales, we have become more organized with our sales data and able to forecast easily.

    Saroj L.

Wonderful working experience

  • December 03, 2017
  • Review verified by G2

What do you like best about the product?
It helps me to manage all the sales activity effectively
What do you dislike about the product?
not so sure, Im enjoying using ever since
What problems is the product solving and how is that benefiting you?
Sales

    Gil B.

Grateful software

  • December 02, 2017
  • Review verified by G2

What do you like best about the product?
Helps me too much focus on those who matter the most important. Great to review based on those who are sales and those who need to educate.So good in deals and my projects.
What do you dislike about the product?
Nice program for all.Good simple to use and could be very helpful young sales people both. Seemed to meet your requirements as a small company well.Really good one.
What problems is the product solving and how is that benefiting you?
Very great and powerful. We have everything on one software platform. Very comfortable to talk to my customers that lets you manage, call or email eventual and current clients from one space.
Recommendations to others considering the product:
I like everything that belongs to that software.Good to use.Perfect performance. And all work with no rush.Nice to work with.I recommend it. A lot of tools which you really need.

    Pasquale R.

Fast,easy and complete CRM

  • November 30, 2017
  • Review verified by G2

What do you like best about the product?
What I really like in Freshslaes is the UX, all the people in our organization learned to use it in few days
What do you dislike about the product?
I think the reporting part can be improved a lot in order to offer a small BI tool which could be really amazing
What problems is the product solving and how is that benefiting you?
We optimized our processes, speeding up the sales team and the conversion rate.

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