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Easy to use, Clear and concise
What do you like best about the product?
Automatic updates are done regularly. Smooth process to update
What do you dislike about the product?
Nothing that I can think of right now. Support has been helpful when needed.
What problems is the product solving and how is that benefiting you?
Quick access to our site for billing, Wordpress etc.
WP Engine is our preferred WordPress hosting platform for all or our client sites.
What do you like best about the product?
The immediate support team always ready to help solve all or our needs.
What do you dislike about the product?
There are some server limitations that aren't available to adjust, but the support team is always available to help.
What problems is the product solving and how is that benefiting you?
They provide reliable, secure, and fast WordPress hosting solutions.
The gold standard in managed WordPress hosting
What do you like best about the product?
The one-click development, staging, and production environments are easy to manage. I also like the Local tool. WP Engine seems to be really invested in the developer experience and trying to improve WordPress development in general.
What do you dislike about the product?
I wish our reps were a little more involved in our agency partnership. I've gotten a few calendar invites from them, only to have them cancel at the last minute. It makes me feel like we're not a big enough partner or something for them to care about us.
What problems is the product solving and how is that benefiting you?
We host 25-30 WordPress websites for our clients and internal tools. WP Engine makes the hosting and maintenance of these sites very easy. We especially like the Smart Plugin Manager so we know that our WordPress plugins are always up to date.
Outstanding Tools & Customer Service
What do you like best about the product?
Being able to manage several environments quickly and easily is an incredibly useful help for developers.
LargeFS (AWS S3 ready) infrastructure also a bonus and the Customer Service is truly outstanding.
Happy to have refer to WPE all my WP clients!
LargeFS (AWS S3 ready) infrastructure also a bonus and the Customer Service is truly outstanding.
Happy to have refer to WPE all my WP clients!
What do you dislike about the product?
Cache exclusion management could use a manual input, but Support is always happy to do it.
Maybe a search/replace system and an S3 GUI navigator and deleted media sync (in case of LargeFS) would be the ultimate tools that WPE is missing.
Error logs dont seem complete at times and audit routines do clutter custom error logs, but nothing problematic to be fair... it's really hard to come up with something I would definitely change.
Maybe a search/replace system and an S3 GUI navigator and deleted media sync (in case of LargeFS) would be the ultimate tools that WPE is missing.
Error logs dont seem complete at times and audit routines do clutter custom error logs, but nothing problematic to be fair... it's really hard to come up with something I would definitely change.
What problems is the product solving and how is that benefiting you?
Managing several environments for websites, cloning them over easily, easy backups and rollbacks, AWS S3 ready... not sure what else one would need to develop/debug WP sites quickly and professionally.
Stable Web Hoster with Amazing Support
What do you like best about the product?
The support team is easy to get ahold of via live chat 24/7. There is rarely any wait to speak to someone, and then you deal with knowledgeable staff once you do.
What do you dislike about the product?
I have more issues with WordPress than I do with WP Engine. The price is higher than I would like, but as I mentioned, the support you get is superior. Everyone I've worked with has been great.
What problems is the product solving and how is that benefiting you?
WP Engine is used to host our website. WordPress enables our marketing team to update pages with minimal dev involvement easily.
Hosting Provider for Developers
What do you like best about the product?
One of the best things about WPEngine is its focus on providing excellent performance and security for WordPress websites. Their hosting plans come with built-in caching and security features, as well as automatic updates for both the WordPress core and installed plugins. Additionally, their customer support is highly rated and they offer a variety of developer tools to help manage and optimize your site.
What do you dislike about the product?
One potential downside of WPEngine is that it is more expensive than some other hosting providers. Additionally, it is a managed hosting solution, which means that you have less control over your server settings and may not be able to customize your server environment as much as with other options. Some users also report that the migration process to WPEngine can be difficult.
What problems is the product solving and how is that benefiting you?
WPEngine is primarily focused on providing high-performance and secure hosting solutions for WordPress websites. By using WPEngine, users can benefit from built-in caching and security features, automatic updates, and a variety of developer tools to help manage and optimize their website. Additionally, WPEngine's customer support is highly rated, which can be beneficial for users who need assistance with their website. This can help alleviate the need for users to have a dedicated IT/DevOps team to handle the server management and maintenance.
WP Engine for the Win!
What do you like best about the product?
WP Engine makes novice web builders like me feel confident about managing a company website. Super user-friendly and easy to navigate - no headaches included! Highly recommend!
What do you dislike about the product?
The only downside we have found using WP Engine is the number of updates needed to keep our plug-ins and site running smoothly. They are easy to update but annoying to remember to check regularly.
What problems is the product solving and how is that benefiting you?
Our company did not want to hire a full-time website developer, and WP Engine made that possible! Someone with limited previous web knowledge is more than capable of regular upkeep - fancy web developer is only needed for major re-designs and large projects.
Best in Class Hosting & Support
What do you like best about the product?
We don't have to worry about our sites and web apps when we host with WPE. Their product performs exceptionally well. It's secure. If we need support, their team is there and ready to help (and they actually know their product). The peace of mind goes a long way. I can't imagine hosting elsewhere.
What do you dislike about the product?
Account reps tend to move around or get promoted a lot. It can be fatiguing where we have to start over, relationally. Also, the new reps assigned to us are always eager to connect, learn more, etc. That's great -- except when you have to do it repeatedly.
What problems is the product solving and how is that benefiting you?
WPE doesn't coast. They're always innovating. We don't have to lean on them to adopt new tech. Often, they are informing US of new products and approaches.
Better Than Other Hosting Companies
What do you like best about the product?
WP Engine has a very easy user interface, and the support staff is quite knowledgable when it comes to issues that arise. With any problem I've ever had arise, the support has responded quickly and efficiently and found a solution each and every time.
What do you dislike about the product?
There are a couple of downsides to WP Engine hosting. It can be a bit expensive, and the limits on the amount of traffic for your website(s) are a bit ridiculous. Also, you get thrown around quite a bit with "personalized" account reps. I feel like I've had 4 or 5 different account reps contact me over the last 18 months.
What problems is the product solving and how is that benefiting you?
The only thing that people need from a website host is reliable uptime, good speed, and the ability to quickly fix issues when problems arise. WP Engine checks all of those boxes.
WP Engine makes it easy to manage multiple websites with valuable customer service
What do you like best about the product?
I like being able to login to the WP admin through the portal, having a development and staging site, and being able to easy access high quality help with issues as they come up.
What do you dislike about the product?
I wish hosting costs were cheaper, as always,but frankly we do get a good product for the price. I had some trouble a year or so ago with legacy staging, but it's been fixed.
What problems is the product solving and how is that benefiting you?
I'm able to easily show my clients development versions of their sites before going live. It also has a seamless connection with domain registrars to set up a connection with your domain instantly.
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