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Reviews from AWS customer

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305 reviews
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External reviews are not included in the AWS star rating for the product.


    Lee P.

WP Engine is a no-brainer for anyone who wants reliable hosting for Wordpress sites.

  • January 26, 2023
  • Review provided by G2

What do you like best about the product?
The fact that WP Engine automates backups, migrations, and plugin updating allows people to focus on their business value and less on maintenance and reliability.
What do you dislike about the product?
The only downside to WP Engine is that the pricing might be too steep for hobby level users who don't have the volume to justify all of the features that WP Engine has to offer.
What problems is the product solving and how is that benefiting you?
Backups, Migrations, easy account transfer, uptime, whitelabeling, invoicing. All of these things are features I didn't realize I needed until I had to try to manage them myself. Then when I figured out how to do these correctly, I was thrilled to see that WP Engine was doing it for me.


    C S.

Solid Web Hosting Paired with Excellent Customer Service

  • January 26, 2023
  • Review provided by G2

What do you like best about the product?
We host all of our client's websites with WP Engine. It's quick and easy to set up a WordPress development environment, and managing it after launch is a breeze. WP Engine's excellent 24/7 customer service has yet to leave us hanging.
What do you dislike about the product?
For newcomers, the leap in subscription pricing may be a bit much for some. There are definitely cheaper hosting options out there, minus the suite of WP Engine's robust features. The dashboard navigation takes a second to get acquainted with.
What problems is the product solving and how is that benefiting you?
Having automated backups on all of your sites is a lifesaver. Utilizing WP Engine's one-click restore to a previous environment has saved us many times. It's good to feel safe when you have reliable hosting and support with WP Engine.


    Kelly S.

Fanatical Customer Support, 100% Uptime and Excellent Innovations!

  • January 26, 2023
  • Review provided by G2

What do you like best about the product?
User Interface is well thought out and intuitive. Customer support is incredible!
What do you dislike about the product?
Nothing! I spent a good bit of time trying to think of a dislike, I just don't have any!
What problems is the product solving and how is that benefiting you?
Easily utilizing CDN's, Their backup system makes keeping archives & backups a breeze.


    Marketing and Advertising

Simply The Best

  • January 26, 2023
  • Review provided by G2

What do you like best about the product?
WPEngine's support is second to none. They are always willing to help and have solved many complex problems for me. The uptime is very good as well, we never worry about our sites not being up.
What do you dislike about the product?
To some it's the cost but to me it's a premium product and you get what you pay for honestly. It's worth the cost to me. I do wish you could have a little more control on the backend.
What problems is the product solving and how is that benefiting you?
WPEngine provides reliability and support for sites which can be complex. They make what can be very complex much easier.


    Information Services

Fantastic platform for hosting websites- very reliable and amazing customer service

  • January 26, 2023
  • Review provided by G2

What do you like best about the product?
It's very easy to navigate and find exactly what you need
What do you dislike about the product?
Would wish they had an email hosting option as well so I can combine it with the website
What problems is the product solving and how is that benefiting you?
Hosting multiple websites all in one place for several regions


    Information Technology and Services

I frequently recommend WP Engine to my Web site clients

  • January 26, 2023
  • Review provided by G2

What do you like best about the product?
I like to recommend WP Engine to my clients with WordPress sites, especially if they have any concerns about security, scalability, or getting online tech support answers quickly.
What do you dislike about the product?
I have no complaints about WP Engine. I have always found them to be reliable and responsive.
What problems is the product solving and how is that benefiting you?
WP Engine makes it easy to set up staging server and development environments for clients, which has helped me many times as clients revamp their sites.


    Thayer J.

WP Engine is by far the best solution I have found in this space.

  • January 26, 2023
  • Review provided by G2

What do you like best about the product?
Automatic updates and backups, Content delivery networks, Security Features, 24/7 customer support and technical support and migration
What do you dislike about the product?
Nothing. Really. I have yet to find something I haven't liked. Kudos!
What problems is the product solving and how is that benefiting you?
Backups for websites. Also keeping websites secure. All very important for my business.


    Ty G.

WP Engine is the only go-forward option for WordPress hosting.

  • January 26, 2023
  • Review provided by G2

What do you like best about the product?
Their customer support is by far the most helpful support system I've ever used (not just hosting platforms too, any product or service.) In the decade or more that I've used WP Engine, there hasn't been a single instance where my issue didn't get resolved incredibly quickly after hopping on with their support live chat. In addition, their UI is extremely intuitive and fast, and allows me tons of freedom to set up my servers however I want.
What do you dislike about the product?
Honestly, nothing comes to mind. They're far and away the best option for WordPress hosting, and their pricing is incredibly reasonable. Especially at the enterprise level, they're actually cheaper than many other enterprise hosting options.
What problems is the product solving and how is that benefiting you?
Often, hosting can be a significant pain point in the website development space, requiring hours and hours of troubleshooting that wastes everyone's time and money. WP Engine has all but eliminated that problem for my business. Through their incredibly intuitive and powerful UI, I can simply and easily set up my servers however I want, create FTP accounts with robust permissions, and even set up free SSLs for my domains in minutes. And if I do happen to run into an issue, their industry-leading customer support continually blows me away with how quickly they take care of whatever hurdle is in front of me.


    Internet

A better hosting experience

  • January 26, 2023
  • Review provided by G2

What do you like best about the product?
Great basic hosting plus added services like the Smart Plugin Manager which are really useful.
What do you dislike about the product?
The support is not as good as it used to be.
What problems is the product solving and how is that benefiting you?
Allows my clients - small businesses - the ability to perform managed hosting with a dedicated employee involved.


    Johnathon K.

I've used WPEngine for over half a decade, and they're well worth it.

  • January 26, 2023
  • Review provided by G2

What do you like best about the product?
I've used WPEngine for 5 years now, and they've been one of the best and most reliable hosting companies out there. Their support is always helpful, and I rarely need to contact them more than once for an issue.
What do you dislike about the product?
Honestly? There isn't a lot to dislike. The only thing would be they need a more in-depth usage dashboard, but they're making strides in that. I would also say having the ability to customize a new install stack would be amazing.
What problems is the product solving and how is that benefiting you?
WPEngine solves my hosting needs for my own site as well as my clients. Their plans are generally expensive but usually well worth it, especially for high-end sites.