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Better Than Other Hosting Companies
What do you like best about the product?
WP Engine has a very easy user interface, and the support staff is quite knowledgable when it comes to issues that arise. With any problem I've ever had arise, the support has responded quickly and efficiently and found a solution each and every time.
What do you dislike about the product?
There are a couple of downsides to WP Engine hosting. It can be a bit expensive, and the limits on the amount of traffic for your website(s) are a bit ridiculous. Also, you get thrown around quite a bit with "personalized" account reps. I feel like I've had 4 or 5 different account reps contact me over the last 18 months.
What problems is the product solving and how is that benefiting you?
The only thing that people need from a website host is reliable uptime, good speed, and the ability to quickly fix issues when problems arise. WP Engine checks all of those boxes.
WP Engine makes it easy to manage multiple websites with valuable customer service
What do you like best about the product?
I like being able to login to the WP admin through the portal, having a development and staging site, and being able to easy access high quality help with issues as they come up.
What do you dislike about the product?
I wish hosting costs were cheaper, as always,but frankly we do get a good product for the price. I had some trouble a year or so ago with legacy staging, but it's been fixed.
What problems is the product solving and how is that benefiting you?
I'm able to easily show my clients development versions of their sites before going live. It also has a seamless connection with domain registrars to set up a connection with your domain instantly.
WP Engine is a no-brainer for anyone who wants reliable hosting for Wordpress sites.
What do you like best about the product?
The fact that WP Engine automates backups, migrations, and plugin updating allows people to focus on their business value and less on maintenance and reliability.
What do you dislike about the product?
The only downside to WP Engine is that the pricing might be too steep for hobby level users who don't have the volume to justify all of the features that WP Engine has to offer.
What problems is the product solving and how is that benefiting you?
Backups, Migrations, easy account transfer, uptime, whitelabeling, invoicing. All of these things are features I didn't realize I needed until I had to try to manage them myself. Then when I figured out how to do these correctly, I was thrilled to see that WP Engine was doing it for me.
Solid Web Hosting Paired with Excellent Customer Service
What do you like best about the product?
We host all of our client's websites with WP Engine. It's quick and easy to set up a WordPress development environment, and managing it after launch is a breeze. WP Engine's excellent 24/7 customer service has yet to leave us hanging.
What do you dislike about the product?
For newcomers, the leap in subscription pricing may be a bit much for some. There are definitely cheaper hosting options out there, minus the suite of WP Engine's robust features. The dashboard navigation takes a second to get acquainted with.
What problems is the product solving and how is that benefiting you?
Having automated backups on all of your sites is a lifesaver. Utilizing WP Engine's one-click restore to a previous environment has saved us many times. It's good to feel safe when you have reliable hosting and support with WP Engine.
Fanatical Customer Support, 100% Uptime and Excellent Innovations!
What do you like best about the product?
User Interface is well thought out and intuitive. Customer support is incredible!
What do you dislike about the product?
Nothing! I spent a good bit of time trying to think of a dislike, I just don't have any!
What problems is the product solving and how is that benefiting you?
Easily utilizing CDN's, Their backup system makes keeping archives & backups a breeze.
Simply The Best
What do you like best about the product?
WPEngine's support is second to none. They are always willing to help and have solved many complex problems for me. The uptime is very good as well, we never worry about our sites not being up.
What do you dislike about the product?
To some it's the cost but to me it's a premium product and you get what you pay for honestly. It's worth the cost to me. I do wish you could have a little more control on the backend.
What problems is the product solving and how is that benefiting you?
WPEngine provides reliability and support for sites which can be complex. They make what can be very complex much easier.
Fantastic platform for hosting websites- very reliable and amazing customer service
What do you like best about the product?
It's very easy to navigate and find exactly what you need
What do you dislike about the product?
Would wish they had an email hosting option as well so I can combine it with the website
What problems is the product solving and how is that benefiting you?
Hosting multiple websites all in one place for several regions
I frequently recommend WP Engine to my Web site clients
What do you like best about the product?
I like to recommend WP Engine to my clients with WordPress sites, especially if they have any concerns about security, scalability, or getting online tech support answers quickly.
What do you dislike about the product?
I have no complaints about WP Engine. I have always found them to be reliable and responsive.
What problems is the product solving and how is that benefiting you?
WP Engine makes it easy to set up staging server and development environments for clients, which has helped me many times as clients revamp their sites.
WP Engine is by far the best solution I have found in this space.
What do you like best about the product?
Automatic updates and backups, Content delivery networks, Security Features, 24/7 customer support and technical support and migration
What do you dislike about the product?
Nothing. Really. I have yet to find something I haven't liked. Kudos!
What problems is the product solving and how is that benefiting you?
Backups for websites. Also keeping websites secure. All very important for my business.
WP Engine is the only go-forward option for WordPress hosting.
What do you like best about the product?
Their customer support is by far the most helpful support system I've ever used (not just hosting platforms too, any product or service.) In the decade or more that I've used WP Engine, there hasn't been a single instance where my issue didn't get resolved incredibly quickly after hopping on with their support live chat. In addition, their UI is extremely intuitive and fast, and allows me tons of freedom to set up my servers however I want.
What do you dislike about the product?
Honestly, nothing comes to mind. They're far and away the best option for WordPress hosting, and their pricing is incredibly reasonable. Especially at the enterprise level, they're actually cheaper than many other enterprise hosting options.
What problems is the product solving and how is that benefiting you?
Often, hosting can be a significant pain point in the website development space, requiring hours and hours of troubleshooting that wastes everyone's time and money. WP Engine has all but eliminated that problem for my business. Through their incredibly intuitive and powerful UI, I can simply and easily set up my servers however I want, create FTP accounts with robust permissions, and even set up free SSLs for my domains in minutes. And if I do happen to run into an issue, their industry-leading customer support continually blows me away with how quickly they take care of whatever hurdle is in front of me.
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