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Always my go-to vendor
What do you like best about the product?
WP Engine is always there to help us navigate complex hosting environments and monitor our sites. Can't recommend this platform enough for all of your WordPress hosting needs.
What do you dislike about the product?
A rigid devops or webops process is not implemented with WP Engine and this can be tricky depending on how much control your individual developers have to push new code.
What problems is the product solving and how is that benefiting you?
WP Engine support is always there, 24/7, and it's huge. They go above and beyond to help us understand the situation and always work with us until the issue is completely sorted.
Takes the SysAdmin work out of wordpress
What do you like best about the product?
WP Engine makes it so that I have a hosting partner for wordpress.
What do you dislike about the product?
I wish there were a dedicated account manager like there is when you have a Shopify store.
What problems is the product solving and how is that benefiting you?
WP Engine allows us to work with WP sites without needing to pay additional resources for hosting/monitoring/sys-admin, etc...
Speed and Ease
What do you like best about the product?
Best features are ease of use and setup, and speed.
What do you dislike about the product?
Not as robust as other hosting platforms.
What problems is the product solving and how is that benefiting you?
Staying on top of the security of our sites.
Best WP host out there!
What do you like best about the product?
Reliability, backups, customer service is quick and smart!
What do you dislike about the product?
Little bit on the pricey side but it is worth every penny.
What problems is the product solving and how is that benefiting you?
It solved security loopholes with WP and page load issues clients would have.
Solid product, great support, lacking some developer-friendly features
What do you like best about the product?
Their offering has evolved over the years, but it's still technically solid and their customer service still surprises me with how helpful they are - it doesn't feel scripted or performative, which is rare in this space.
What do you dislike about the product?
I know the architecture is set up how it is for a reason, but I miss having greater control over the different pieces of my hosting stack.
What problems is the product solving and how is that benefiting you?
Hosting hundreds of WordPress sites, from simple "brochureware" sites to high traffic WooCommerce stores.
Over promised and under delivered
What do you like best about the product?
Adding new websites was simple but their cloudflare integration (that costs 250/m) was a complete waste of money and just an upsell. I highly recommend not purchasing any of their addons
What do you dislike about the product?
I was promised a scalable server for my growing web agency when I signed up for hosting with WP Engine. Only after I migrated 45 websites over to their hosting platform, I found that my server was not scalable. Every website on the server I paid $750/m for was painfully slow within the WP Admin area and every time I tried to reach out to support, I didn't get answers and got passed off to the next support person. Support ticket after support ticket and it took months for them to get back to me with no solution. When I tried to contact my sales rep about it, he at first blew me off by saying he would look into it, and then it took a couple of months later (after I followed up several times, he setup a call between myself and his boss. The call fell short, and they said there is nothing they could do to help me other than 'look into temporarily increasing the server performance".
Understanding that the team at WP Engine did not care about my sites or my 750/m, I migrated everything away to Gridpane and a custom server setup that is actually scalable. In my opinion, WP Engine is not worth the money. They have gotten too big and have forgotten about the smaller agencies and customers that got them to where they are. I highly recommend checking out other hosting options before you move more than one website over to WP Engine.
Understanding that the team at WP Engine did not care about my sites or my 750/m, I migrated everything away to Gridpane and a custom server setup that is actually scalable. In my opinion, WP Engine is not worth the money. They have gotten too big and have forgotten about the smaller agencies and customers that got them to where they are. I highly recommend checking out other hosting options before you move more than one website over to WP Engine.
What problems is the product solving and how is that benefiting you?
They solved no problem and offered no benefit to me and my agency. We ended up leaving WP Engine after less than 6 months of use because of lack of performance and support
A Good Choice but not for me
What do you like best about the product?
Support & Environment Options (Staging, Development, Prodiuction)
What do you dislike about the product?
WP Engine appears to have some internal caching that doesn't always clear easily and causing a delay in being able to see updates to the site's live.
What problems is the product solving and how is that benefiting you?
Management of some customer websites, with an easy dashboard, that makes it easy to switch between clients and their websites.
Decent, hands off, and a tad slow.... But very reliable overall
What do you like best about the product?
They are a white glove sort of company with very good customer service, rather easy to get working, and just enough options while not too many things to get lost.
What do you dislike about the product?
The performance is a tad slow for woocommerce and they were never able to get it faster.
They offer plans by the number of visits and without the ability to increase resources.
They offer plans by the number of visits and without the ability to increase resources.
What problems is the product solving and how is that benefiting you?
Easy managed Wordpress housing with a hands off experience and quick/responsive service.
They feature automatic backups and plugin updates with security alerts.
They feature automatic backups and plugin updates with security alerts.
WPEngine review
What do you like best about the product?
They offer extremely easy to manage WordPress installations. You don't have to worry about server setup, upgrades, etc. They also make it very easy to roll back to a previous version of the site if you make a catastrophic mistake.
What do you dislike about the product?
Difficult to integrate into a modern development workflow.
What problems is the product solving and how is that benefiting you?
WPE allows us to work nimbly with a lean team. It also allows our creators to rapidly publish content which increases productivity.
Good, I think
What do you like best about the product?
It backs up my website daily and automatically in case I make any mistakes.
What do you dislike about the product?
I think it has more capabilities than I understand how to utilize.
What problems is the product solving and how is that benefiting you?
Website hosting and extra backup security.
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