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WPEngine does not seem to care
What do you like best about the product?
Customizability in features and offerings.
What do you dislike about the product?
- All views expressed in this review is my own and not represented of the company --
Well, where to start. We've taken over a WPEngine plan that was in the responsibility of our DevOps team and in our initial contract, we were overcharged in our plan based on our actual consumption by 300% and had a poorly-designed hosting architecture, which WPEngine failed to tell us about due to it being "competitive." We've been having issues that cause outages on our production sites, and this is due to WPEngine's implementation of different WordPress tools and functions such as updates - something essential for moving to a WP MSP. To top it all off, our account manager doesn't know how to help us and is recommending that we go to advanced support plan (more money) to fix architectural issues of there implementation of Wordpress hosting for us - not ideal. It just doesn't seem like the account manager cares that they might potentially lose our business and it really is a bad experience all around.
I came from a WordPress hosting company and SaaS agency so this review might be biased, but boy oh boy this is horrible.
Well, where to start. We've taken over a WPEngine plan that was in the responsibility of our DevOps team and in our initial contract, we were overcharged in our plan based on our actual consumption by 300% and had a poorly-designed hosting architecture, which WPEngine failed to tell us about due to it being "competitive." We've been having issues that cause outages on our production sites, and this is due to WPEngine's implementation of different WordPress tools and functions such as updates - something essential for moving to a WP MSP. To top it all off, our account manager doesn't know how to help us and is recommending that we go to advanced support plan (more money) to fix architectural issues of there implementation of Wordpress hosting for us - not ideal. It just doesn't seem like the account manager cares that they might potentially lose our business and it really is a bad experience all around.
I came from a WordPress hosting company and SaaS agency so this review might be biased, but boy oh boy this is horrible.
What problems is the product solving and how is that benefiting you?
Hosting, that's about it. Managed services are poorly architected.
Rock Solid Hosting with Attention to Security and Performance
What do you like best about the product?
WPEngine routinely updates its infrastructure to make sure that your site is running on the best-fit version of PHP and WordPress. They encourage and auto-update installations to keep you from lagging on security, and if you have a plugin with a known security issue, they notify you. I feel like my sites are safer on WPEngine. I have also never had a problem getting their support people on chat, and they work hard to resolve whatever issues arise.
What do you dislike about the product?
You pay for what you get. WPEngine isn't the cheapest solution out there. Recently they've also been adjusting their models and offering new services which don't quite fit my use case as well as the older models. They've been good about respecting existing customers and keeping us where we're happy, but at some point, I'll probably have to reevaluate our package with them.
What problems is the product solving and how is that benefiting you?
We've solved our website hosting and been able to grow and develop our presence. Like I said above, I feel more secure on this platform, and I still have lots of room to grow and develop our web presence in whatever directions we need to.
Nicely organizes all of our sites into one succinct place.
What do you like best about the product?
Able to see everything in one dashboard. Works so I can simply log in and update everything at once rather than keeping hundreds of usernames and passwords on sticky notes around my office.
What do you dislike about the product?
The initial setup of everything wasn't as easy as I would've liked, but still very intuitive all things considered.
What problems is the product solving and how is that benefiting you?
Keeping all of my sites organized, up to date, compliant, and top of mind. Without this program I would surely forget about some backburner sites we tend to.
The best hosting specialized for WordPress websites
What do you like best about the product?
Very simple managing the websites, everything is on one click such as free SSL, free CDN, backups, staging-production sync...
What do you dislike about the product?
It's very expensive for hosting a small number of websites. there is no cPanel
What problems is the product solving and how is that benefiting you?
In addition to hosting more than 200 sites on VP Engine, we managed to restore the deleted instance after few days and that saved the reputation of our company.
Easy Multi Site Management
What do you like best about the product?
The automatic updates for plugins with a visual check for errors
What do you dislike about the product?
manual creation of Dev, Test, and PRD sites
What problems is the product solving and how is that benefiting you?
Easily manage multiple client sites and keep their WordPress up to date and secure.
Easy to use Web Hosting Service with Awesome Customer Service Team
What do you like best about the product?
I like various things about WPEngine Hosting, including:
1. I like how the Customer Service team at WPEngine is always there when you face any issue with the Website. No matter if the problem is related to Hosting or Website Configure/Code... if they can help, they will
2. Being able to Backup & Restore a Website quickly with a Click, plus the way you can use Development, Staging & PROD Environments
3. I like how I can enable CDN with a Click without doing any DNS Changes
4. Nowadays, it includes Studiopress themes in the Subscription
1. I like how the Customer Service team at WPEngine is always there when you face any issue with the Website. No matter if the problem is related to Hosting or Website Configure/Code... if they can help, they will
2. Being able to Backup & Restore a Website quickly with a Click, plus the way you can use Development, Staging & PROD Environments
3. I like how I can enable CDN with a Click without doing any DNS Changes
4. Nowadays, it includes Studiopress themes in the Subscription
What do you dislike about the product?
Once CDN is enabled, you can't seem to disable caching ( not sure what happens, but this is what I got when I tried asking them how to disable it for a while ).
WPEngine Plan prices are on the higher-end with Pageview limits.
On Shared Hosting, other sites on the Service might affect your Site's performance.
WPEngine Plan prices are on the higher-end with Pageview limits.
On Shared Hosting, other sites on the Service might affect your Site's performance.
What problems is the product solving and how is that benefiting you?
The benefits of using WPEngine include how you can enable SSL & CDN etc., quite easily.
Plus, moving things between Dev, Staging & PROD environments make the Development, Testing & Implementation process way more manageable.
Plus, moving things between Dev, Staging & PROD environments make the Development, Testing & Implementation process way more manageable.
Recommendations to others considering the product:
If you want a Hosting Service, where the Support Team is always there for helping you in case you face any issues; then give it a try :)
#1 Choice for Website Hosting
What do you like best about the product?
Their platform is specifically designed for WordPress sites. The servers, security — all of it is specific to this platform, which makes for a fast and extremely secure network.
What do you dislike about the product?
We honestly don't have any complaints about WP Engine.
What problems is the product solving and how is that benefiting you?
WP Engine's easy-to-use dashboard makes it easy to pull backups before making WordPress updates. The inclusions of an SSL certificate with the site provide great value and savings to our clients. Their customer support is timely and extremely helpful.
I use WP Engine on a daily basis. Great product!
What do you like best about the product?
WP is easy to navigate, easy to use group think, and easy to build out pages.
What do you dislike about the product?
Sometimes WP will jump down pages when i'm editing or saving which causes some frustration.
What problems is the product solving and how is that benefiting you?
Website building specifically. We host nearly all of our pages on WP. The benefits are WP is fairly easy to use, and complex pages can be made in about 10 minutes.
Reliable hosting
What do you like best about the product?
They have great support if you run into issues and the platform is easy to use
What do you dislike about the product?
I don't think there is anything I dislike
What problems is the product solving and how is that benefiting you?
We host all of our websites across Europe through WP Engine and have not had any issues in the 10 or so years we've used them
Great Wordpress Hosting
What do you like best about the product?
It's really easy to integrate various website and the support is always direct and helpful
What do you dislike about the product?
I did not have problems with the service yet, a few things could be more clear for the user but if you have some experience it works fine
What problems is the product solving and how is that benefiting you?
Hosting many wordpress website in a reliable and fast server
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