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Great service with great features
What do you like best about the product?
The customer support team is fantastic, and the launch system for moving copies of websites from dev to live is a timesaver. Their website managment dashboard is also very easy to navagate and has all of the tools I generally need to manage a hosting account. Daily backups of both the products and staging and dev environments are also nice, as is the abilty to one-click restore to a back up or download just the database or certain folders like the plugins from an old backup is also great. I also like that they manage the server side caching for us so that we don't have to rely on a wordpress plugin to get that feature.
What do you dislike about the product?
You can't manually edit the nginx directives which can be an inconveience when needing to reach out to support to get minor things adjusted, though the good part is that their team works with you quickly to get any required directives into place. You don't have the option of using the old standard htaccess file when running the latest version of php though you do have the option to downgrade if you absolutely need an htaccess file.
What problems is the product solving and how is that benefiting you?
Hosting management for nearly 800 websites across 7 wpengine servers dedicated to our business. We've seen better performance and less downtime since moving to wpengine and we find that their service makes on-boarding or launching new websites very easy while these tasks could be a pain in the past.
Recommendations to others considering the product:
WPEngine is a fantastic service and should be able to host just about any WordPress site. I recommend cleaning up your site, getting it running on their service, and removing unneeded tools like caching and backup plugins. You may also want to clean up your database to remove old post revisions and unapproved comments.
One CMS for all!
What do you like best about the product?
Regardless of experience, WP is a great platform! We manage over 15 web properties on WP Engine and the reliability of the site as well as the ease and speed of deployment is unlike other platforms.
What do you dislike about the product?
Compared to other platforms I have used, there isn't much that I do not like that doesn't exist across web development as a whole. Sometimes extensions and plugins can cause some headaches in integration or compatibility, but with a seasoned dev team, you can work around it or create build your own plugins. All in all, no complaints
What problems is the product solving and how is that benefiting you?
From simple community blog sites to complex marketing sites for SaaS products, the flexibility and speed in development affords us the ability to pivot when the business changes direction. For our stakeholders, the ability to content author pages easily is a huge plus without needing web development knowledge.
Recommendations to others considering the product:
No matter the need, the WP platform can serve all your needs.
Fast, Reliable Hosting and Great Support
What do you like best about the product?
Fast TTFB and page load times across multiple sites. Easy to manage multiple instances and make backups or promote changes to production.
The WP Engine support team has been great to work with the few times we've needed them, answering tickets almost immediately.
The WP Engine support team has been great to work with the few times we've needed them, answering tickets almost immediately.
What do you dislike about the product?
We've had some intermittent issues with the CDN feature, but WP Engine has always been proactive about communicating with us and offering solutions.
What problems is the product solving and how is that benefiting you?
We are managing multiple web properties running WordPress, allowing us to focus on our business goals instead of constant server, platforms, and plugin updates.
WP Engine has been a lifesaver
What do you like best about the product?
Their support team is always available to help with all of our questions. They are extremely knowledgeable and are always helpful.
What do you dislike about the product?
There is nothing I dislike about WP Engine.
What problems is the product solving and how is that benefiting you?
We are a web design company and their premium hosting is great. For what we have received in assistance with them, it is well worth the cost that we pay.
Recommendations to others considering the product:
The support team. They know their stuff and can assist me and my team when we need their help.
WP Engine is the best WordPress host!
What do you like best about the product?
Free Migration plugin, very intuitive control panel. free SSL, Content Delivery Network, Caching options, easy Domain setup. Staging Sites. Daily backups, easy restoration process. Excellent customer service. FAST performing websites. Very skilled support team that can help you find out why you're having issues. Their advanced level support reps have solved issues for me many many times.
What do you dislike about the product?
Some of my clients do not like the price of the hosting options but I believe the value you receive for the hosting price far exceeds the cost. People are cheap these days but you get what you pay for with WP Engine. There are other cheaper options like GoDaddy and BlueHost but these companies are very poor performing hosts and their customer service is very bad. You will spend forever getting in touch with someone to help you solve and issue and they usually don't know how to help you. WP Engine has extremely knowledgeable support staff and if they can't solve the proglem their ticketing system will get you hooked up with a support tech who can deep dive into your issue.
What problems is the product solving and how is that benefiting you?
I've launched many websites personally and professionally with WP Engine. From small local farmers listing their locations on a map, to nationwide hardware store ordering systems and real estate agent CMS integrations to selling medical supplies to dental offices and hospitals. The benefits are that a small team of developers can launch high-performing systems quickly and inexpensively. We have even raised over a million dollars for non profit organizations through multiple annual fund raising campaigns.
Recommendations to others considering the product:
You will not be disappointed with WP Engine. They are an excellent WordPress hosting company.
A hosting platform to increase your business performance within a highly secured environment.
What do you like best about the product?
We have managed to get increased revenue with an enhanced audience across all our social channels. I can not resist but say that this product has been the best choice that we have made since we started our business. It has given us all control over our security management by allowing us to constantly monitor our security preferences to eliminate any potential risks. We benefit mostly by using a variety of WP plug-ins.
What do you dislike about the product?
Its prices could be unaffordable for some small businesses. It sometimes is not so efficient with notifications to all of our team members and sometimes we get delayed emails. But I do not consider these minor issues as a setback for this amazing platform.
What problems is the product solving and how is that benefiting you?
I believe that I have chosen the best marketing companion for me and my marketing team. It has allowed us a robust environment of speedy hosting with perfect hosting tools pane which is always getting more and more improved. We are at flexibility to manage and scale our hosting capabilities to comply with the growth in our web traffic. Our system never goes low on system resources because of its built-in caching feature.
Best web hosting services for our CMS
What do you like best about the product?
The hoster offers us very many options and features to customize the webspace. It is very optimized for our CMS and also offers automatic installation. Updates can be saved and done automatically.
What do you dislike about the product?
The SSL certificate has given us problems before - we then reset all DNS settings with support and now everything works.
What problems is the product solving and how is that benefiting you?
The webhoster offers us the possibility to present our homepage well. We have done a speed check and with this new hoster we reach 70 points for mobile use and almost 100 points for desktop view. It doesn't get much better than that. The prices are also very good.
Simply the Best for WordPress Hosting
What do you like best about the product?
WPEngine has the most awesome support staff - they always resolve the question or issue and it does not matter what time of day, I get the same great support. WPEngine has all the tools you need - staging and development sites, access to your database with phpMyAdmin (how can hosting companies not offer that -- but they do!) The process to migrate a site is dead simple.
What do you dislike about the product?
Some people complain about the costs but not me! The price you pay for hosting is more than made up by savings for developers needed to resolve hosting issues -- because you do not have any hosting issues! No unexplained 503 errors, no hosting company jumping in behind your back and blocking users. Even when you exceed your storage allotment, they work with you instead of shutting your site off. ALL of these issues, I have with other hosting companies.
What problems is the product solving and how is that benefiting you?
Multiple environments mean I can test and develop without impacting my sites in production. I moved several sites from a VPS hosting situation where high-dollar developers where needed to address VPS issues -- often issues not in our control. Nothing like that with WP Engine. They have automated processes to use a CDN for image delivery -- critical for the businesses I support.
Recommendations to others considering the product:
WP Engine has a lot of staff -- many times more staff than some of the other companies doing WordPress hosting. Whether my site needs are a single site or I am working with 25+ sites, WP Engine is flawless for running fast and secure WordPress sites. They offer tons of support but do not prevent you from running your sites the way your business requires.
Easy to Manage WordPress backup tool
What do you like best about the product?
I love the integration WP Engine has with Wordpress. Every time I go to make a plugin or theme update it reminds/asks me if I want to backup first. This helps me make time-critical updates.
What do you dislike about the product?
Not often, but I have occasionally had to wait in a short queue waiting for a support member to handle my inquiry. When they have assisted me, they were always great and resolved my questions.
What problems is the product solving and how is that benefiting you?
WP Engine allows to schedule automatic backups and take manual ones whenever necessary.
Best WordPress hosting providers
What do you like best about the product?
On time support to resolve live site issues
What do you dislike about the product?
We don't have fully control for the servers
What problems is the product solving and how is that benefiting you?
All WP technical problem solved with WP-ENGINE team and it's a fastest solution for WP sites.
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