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Hands down an amazing hosting platform
What do you like best about the product?
There are so many pieces to proper hosting and WP Engine has them all... Speed, SSL security, support, backups, staging, etc.
What do you dislike about the product?
There isn't any one thing that stands out as something that I dislike as I have been very satisfied having built and designed plenty of websites on this platform to date.
What problems is the product solving and how is that benefiting you?
When providing Web Design services there are some key things that are important and speed and security and are becoming more inseparable from the overall user experience.
High Performance, Excellent Service, Extremely Reliable, Good Value
What do you like best about the product?
Their server performance is excellent. We almost never have any downtime. Their support for WordPress developers is outstanding, both in terms of built-in tools and services as well as their 24x7 support by knowledgeable and cheerfully-helpful support engineers.
What do you dislike about the product?
Nothing, really. There have been no significant problems for us in using WPEngine since we began using them in 2013.
What problems is the product solving and how is that benefiting you?
We need high-performance, high-reliability managed WordPress hosting for our clients, whose websites we manage. Occasionally we also need experienced WordPress-savvy support engineers to talk with regarding new challenges and requirements that result from client requests. WPEngine's infrastructure and support personnel have fulfilled those needs very, very well for us.
Outstanding Performance and Nearly Immediate Service
What do you like best about the product?
I really appreciate how WPE console allows me to review and modify all my client accounts from one easy to use control panel. It takes a bit to make the jump from cpanels, but well worth it! Secondly, it is really nice to know that any one of their support people you talk to know more about WordPress than you do!
What do you dislike about the product?
Their documentation and it's availability/indexing could use some work. Often I have to bug a tech for something that should be easy to find in a KB of some sort.
What problems is the product solving and how is that benefiting you?
I manage the hosting accounts for several large WordPress sites and it is great to know that WPE has my back from a hosting standpoint. I would say the biggest benefit I have seen as a small agency is that I don't have to employ an Apache/Hosting guy. WPE handles all of that for me.
Recommendations to others considering the product:
WPEngine is a big part of my business and they do a terrific job supporting me and my clients.
Reliable Hosting, Efficient Processes, and Great Support
What do you like best about the product?
I have worked with dozens of hosting providers and WP Engine has been the best to work with by far. The hosting has been reliable, with little-to-no downtime. Any issues that I do experience are handled quickly with fast responses from the support team. Most of all, I appreciate that WP Engine has streamlined the processes that I routinely perform, like pulling a staging site, pushing a site live, spinning off a new site and importing from another WordPress install. What used to take me hours, now takes me only minutes; giving me more time to focus on my clients.
What do you dislike about the product?
There's nothing about WP Engine that I dislike.
What problems is the product solving and how is that benefiting you?
WP Engine makes hosting and managing WordPress sites extremely efficient, allowing me to focus more time on my clients' digital marketing and less on their hosting administration.
Recommendations to others considering the product:
The amount of time you will save in website administration is far worth the higher price you pay for this service.
WP Engine is the most advanced and intuitive Wordpress hosting and management platform we've used.
What do you like best about the product?
WP Engine's admin management is organized intuitively and automatically takes care of many of the issues that typically take marginal to extensive time and effort to solve on other platforms such as updates, migration and formatting. The hosting services, propagation and and migration have been virtually flawless. The WP Engine support is exceptional with regards to accuracy and responsiveness.
What do you dislike about the product?
There are few if any negative aspects to the WP Engine platform. As the service grows it can sometimes be a chore to find an "available" development URL in the character count allowed, but this is typically very easy to solve with an alternate URL. There could be an additional service plan between the 10 site license and the 25 site license, or able to incrementally allow single site licenses to be added to bulk packages.
What problems is the product solving and how is that benefiting you?
WP Engine allows for transferrable and non-transferrable development sites that are say to access by clients for approval and surprisingly easy to migrate to other client hosting services or simply pushing live with WP Engine hosting using the base domain.
Recommendations to others considering the product:
If you have tried other services you know the challenges. Give WP Engine a try and you'll be immediately impressed with the admin management, speed and support of WP Engine.
Done for you!
What do you like best about the product?
You Don't have to think about speed and security of your website. WP engine takes care of Backups, looking after speed or plugin issues. And their service team is very helpful.
What do you dislike about the product?
Their service is premium, but their pricing as well!
What problems is the product solving and how is that benefiting you?
I am using WP Engine for my Website hosting a podcast as well as for my membership sites.
Recommendations to others considering the product:
Great Service, very reliable, and high speed.
I'll Never Use Another Web Host Again
What do you like best about the product?
It's hard to pick just one thing I like best, since WP Engine is packed with features, but if I could pick one thing it is their amazing support. They are all experts in WordPress and will help you fix your website (even if it's your fault that it's broken). Even Rackspace doesn't come close to the level of service they provide.
What do you dislike about the product?
There is nothing I dislike. I've been surprised a few times when a few side applications I am developing in the directory disappear without warning, but now I know it's an automated malware removal. Now I just notify them to protect any special subfolders I am working in.
What problems is the product solving and how is that benefiting you?
I use WP Engine to manage all of our non-profits websites for marketing and lead generation.
Recommendations to others considering the product:
WP Engine is more expensive than your entry level hosts, but if you depend on your website significantly to stay in business, it's better to pay a little extra to ensure your website is secure, loads fast, and is properly backed up every night. Since we moved from Rackspace we started saving money right away, but even if we had upgraded from something like Host Gator, the investment would have paid for itself in a year, just to free up my time from managing all the websites.
WP Engine helps me sleep at night
What do you like best about the product?
Excellent support which is professional, fast and reliable is where WP Engine excels. Comibined with a great user interface, great uptime (99,99%) and competitive pricing makes WPE the perfect choice for our business.
What do you dislike about the product?
It's hard to pinpoint a dislike, we've been over the moon with WPE so far.
What problems is the product solving and how is that benefiting you?
WP Engine solved all problems surrounding hosting Wordpress sites. Hosting Wordpress sites is a very specialized sector of hosting websites as WP sites need to be constantly watched for security updates. WP Engine simplify that process immensely as well as providing excellent support and of course the most important factor, great uptime.
Recommendations to others considering the product:
Elite hosting solution for wordpress sites. 99,999% uptime, pro-active service and support is real time, fast and professional.
The Best Hosting For WordPress
What do you like best about the product?
The support is great. Love the fact that they don't do email which just slows servers down, especially with spam.
What do you dislike about the product?
The back-end admin area is still confusing. With live sites, Transferable sites and staging sites, I'm still confused.
What problems is the product solving and how is that benefiting you?
Getting clients on their own accounts with hosting has helped as opposed to my company hosting them through WPEngine.
Recommendations to others considering the product:
CND built in. Backups built in. SSL built in.
Gold standard in WordPress hosting
What do you like best about the product?
Singluar focus on WordPress, nice simple administration UI and continuous improvement.
What do you dislike about the product?
It' more expensive than many other options, but ultimately for good reason so I don't mind the extra cost.
What problems is the product solving and how is that benefiting you?
My website is a revenue producing site, so uptime and performance are critical. WP Engine is fast and super stable (I've had no downtime in the 3+ years I've been with WP Engine that I'm aware of) so I've never had to worry about the site performance.
Recommendations to others considering the product:
Definitely receommended. You won't regret the decision. One thing to add is that WPE has the people, funding and momentum to invest in continuous improvement. The performance of my site has seen a couple of noticeable improvements over the last few years as WP Engine has invested in better infrastructure and technology.
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