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Would pay more! WP Engine saves time and gives peace of mind!
What do you like best about the product?
The reliability of calling support 24/7 and knowing that a cool, knowledgeable and cheerful person will pick up the phone and solve the problem quickly.
What do you dislike about the product?
Nothing really, one thing that is unique is how aggressive the caching is which makes our site super fast but needs to be reset frequently when updates are made. Sometimes this can be a pain, but the pros FAR outweigh the cons.
What problems is the product solving and how is that benefiting you?
Fast, reliable and secure hosting for our Wordpress properties. WP Engine has put tons of time back in my day with their outrageously good support.
Worth it!
What do you like best about the product?
Big fan of WPEngine, we have hundred of client sites running on our WPE. High performance (sites can handle 100s of visitors at once without causing issues), staging site saves our developers so many hours of time, site migration plugin makes moving sites easy, support is responsive and 24/7.
What do you dislike about the product?
We have run into issues where WPE causes double indexing which makes our SEO very poorly. We realized this quickly. Sometimes support isn't very helpful. They blame developers instead of their system. It takes a couple times to get through with them. Besides that it is a great choice. Mainly for the fact of the staging site feature.
What problems is the product solving and how is that benefiting you?
We create Wordpress sites mainly. We needed to cut down on some hours so using WPE saved us hundreds of hours by using the staging site feature. That benefit itself is incredible.
Recommendations to others considering the product:
If you mainly focus on Wordpress sites I highly recommend WPE. Overall, Super fast, easy backup/restore, staging area to play with changes, and decent support.
Seems expensive, but well worth the money
What do you like best about the product?
Where to begin? WP Engine is the most robust and performing hosting available for WordPress sites, bar none. With WP Engine you'll never have to worry about caching again, you'll never have to worry about backups again, you'll never have to worry about setting up a dev/test site again, you'll have the easiest time setting up SSL, and it'll be free, you'll never have to worry about infected plugins again, and you'll run your site with less plugins than you used to. Turning on CDN is as easy as clicking on a checkmark. Creating a duplicate of your site is as easy as pressing a button and waiting a minute or so. Their support services and live chat are super fast and reliable, and they are open about what's going on. You can definitely host for less at other places, but you'll save so much time using WP Engine, and when you add up all the stuff it comes with out of the box you'll quickly realize that you're actually saving money as well.
What do you dislike about the product?
The high price seems like a barrier at first, so I dislike having to convince clients to pay $30 a month for hosting, but what you get out of it is 100% quality.
What problems is the product solving and how is that benefiting you?
Ultra reliable hosting, ultra-high performance WordPress sites, easy backups and restores, easy management of multiple WordPress sites, automatic plugin, version and security updates. Easy CDN implementation. Benefits have been a 80% performance boost for most of my sites, a bump in pagerank, and an ease of managing multiple WP sites.
Recommendations to others considering the product:
Don't hesitate/balk at the price, it's totally worth it.
Highest quality products supported with top notch service!
What do you like best about the product?
They are continuously add improvements to all of our customers sites. They are responsive to both business and technical questions.
What do you dislike about the product?
I am completely satisfied with our relationship.
What problems is the product solving and how is that benefiting you?
We are a company that develops software for the Wordpress technology stack. WPEngine allows us to outsources 100% of the DevOps responsibilities to them. They are proactive in the engineering of improving how all of our customers sites are performing. They are responsive to both business and technical questions.
Recommendations to others considering the product:
Evaluate the money and the time spent with management of the various hosting vendors. Choose one and recommend them to your clients.
WP Engine has proven to be the perfect hosting service for an independent news website.
What do you like best about the product?
Immediate technical support by phone in the event of a problem is a lifesaver. But the ease of launching a new WordPress site is a close second best. The automatic backups are also a big plus. WP Engine is really a complete hosting solution for an independent publisher.
What do you dislike about the product?
There's nothing to dislike. Even when an occasional technical hiccup like a DDS attack has caused a problem, WP Engine is quick to fix it and always apologetic.
What problems is the product solving and how is that benefiting you?
For an independent publisher, the problem solved is finding inexpensive and reliable hosting. There's very little guesswork in using WP Engine for a WordPress site.
Recommendations to others considering the product:
It's the easiest and most reliable hosting for publishers.
Powerful and fast full-feature hosting
What do you like best about the product?
Automated updates and even roll-backs if WP Engine detect that an update has interfered with your WP install. You get a CDN built in so it's really fast, and a staging environment built in too for testing on a real environment before you push a site live.
What do you dislike about the product?
On occasion when I have pushed a site from staging to live my FTP access has been reset and I've had to set up a new user/password. Nothing major
What problems is the product solving and how is that benefiting you?
It means both internal and remote developers have a staging area to push new features live, safe and fast. We don't need to make special effort to back up or keep our WP install upto date.
Recommendations to others considering the product:
So long as you're familiar with WordPress, dive right in. You can even administer your WP Engine account from inside your WP admin
An Excellent web host
What do you like best about the product?
One thing that really stands out with WP Engine's service is the hosting speed; and it's VERY fast. Our experience with WP on the reliability side has been nearly 100% up-time. When we migrated away from our old host, it was fairly seamless and they did a very good job of doing things FOR US. Excellent service. The service is always very affordable in contrast to other services out there that offer literally a quarter of the service level WP does. WP's customer service levels are also spectacular and I was very pleased with the clear level of knowledge and professionalism with their technical team.
What do you dislike about the product?
My only real gripe on WP is that they only offer WordPress based hosting but that's OK because their level of service is amazing, I just wished they offered more services! I'd love to see how they'd fare at hosting other mediums / services. It can also be expensive but again, you're paying for quality and a very high level of service.
What problems is the product solving and how is that benefiting you?
WP offered a fairly large amount of site visits on their business tier plan (around 400K if memory serves me right). Also, we needed a larger number of sites and they offered 25 different sites in the business tier package and again, that was very helpful to us having a more complex web presence.
Recommendations to others considering the product:
Keep in mind that WP engine ONLY hosts WordPress so if you have a diverse environment, they might not be your sole sourced solution.
excellent, reliable
What do you like best about the product?
WPE is a reliable, solid provider with superb service. I've been routinely pleased with the quality of their numerous new hires over the course of each year I've been with them. Most providers become buried under the weight of their own success but so far, WPE has maintained exemplary levels of technical and support service.
What do you dislike about the product?
They already fixed the one major issue with how they bill overages but beyond that, the lack of integrated domain registration and email service does require a great deal of added hassle on my end. the only other issue is if you are a provider that has a number of client installs where the majority are low traffic, their plans can be very limiting.
What problems is the product solving and how is that benefiting you?
Consistency, security, and reliability.
Recommendations to others considering the product:
Check your need for installs and make sure you won't end up with growing pains.
After a long time out in the wilderness with other hosting companies we've finally found our home!
What do you like best about the product?
Everything works. As it should. Every time. The support is excellent, fast, knowledgeable and professional. The site's uptime has increased hugely since moving to WP Engine and we (touch wood) seem to be avoiding being taken down by attacks; which used to be a regular occurrence.
I can't compare them to our last hosting company because the differences are far too great. Very glad I've got our site with WP Engine - my only regret is that I didn't move our site earlier!
For once the reality lives up to the expectations, which is unusual!
I can't compare them to our last hosting company because the differences are far too great. Very glad I've got our site with WP Engine - my only regret is that I didn't move our site earlier!
For once the reality lives up to the expectations, which is unusual!
What do you dislike about the product?
Literally nothing! WP Engine works and works well. It ticks all the boxes we asked for and more besides.
They're constantly innovating (and importantly sharing these updates with us). To say I'm impressed is an understatement. They came highly recommended to me by someone I've known for a long time and trust. I would also recommend this company in a heartbeat to anyone looking for excellent reliability, speed and protection.
They're constantly innovating (and importantly sharing these updates with us). To say I'm impressed is an understatement. They came highly recommended to me by someone I've known for a long time and trust. I would also recommend this company in a heartbeat to anyone looking for excellent reliability, speed and protection.
What problems is the product solving and how is that benefiting you?
Having continuous uptime is vital as we have a worldwide audience and rely on 24/7 availability so our videos can be viewed and purchased. Our video download numbers have increased effectively paying for WP Egnine's costs (and then some).
Our audience is located all across the world and WP Engine enable us to have fast response times to the site no matter where the users are located - something we couldn't achieve before and suffered lost sales and users as a result.
Our audience is located all across the world and WP Engine enable us to have fast response times to the site no matter where the users are located - something we couldn't achieve before and suffered lost sales and users as a result.
Recommendations to others considering the product:
Don't hesitate! Jump right in. Virtually ALL pre-sales talk a good talk and often the service doesn't (or can't) live up to what you were sold....In the case of WP Engine fact is fact (not fiction!)
Complete peace of mind WordPress hosting
What do you like best about the product?
The best feature about WPEngine is the built-in one-click staging environment for every site that is hosted on my server. It has saved hours of time and is a real game changer for our business.
We also love the support provided by the support team - it's brilliant and almost always able to fix the problem we are having.
We also love the support provided by the support team - it's brilliant and almost always able to fix the problem we are having.
What do you dislike about the product?
1) The lack of 24/7 live chat. Being based in the UK we don't have any access to live chat for most of our working day and calling a USA phone number is costly.
2) the inability to change site name/site url from the WPE dashboard. When we create a new install there should be a box to re-name the WP site and tagline rather than making it the default one everytime.
3) the long way of having to change password for each new install via the 'lost password' function rather than being able to set it in the new installation box.
4) not being able to create a staging area from the WPE dashboard, instead having to login to the site each time.
2) the inability to change site name/site url from the WPE dashboard. When we create a new install there should be a box to re-name the WP site and tagline rather than making it the default one everytime.
3) the long way of having to change password for each new install via the 'lost password' function rather than being able to set it in the new installation box.
4) not being able to create a staging area from the WPE dashboard, instead having to login to the site each time.
What problems is the product solving and how is that benefiting you?
We help businesses maintain their WordPress websites. We have realized many benefits of using WPEngine to host those websites including automatic WP core updates, backups, staging area for testing updates and of course the amazing support from your engineers to help fix problems on some of these websites.
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