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External reviews

27 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Chloe T.

Awesome service, great people to collaborate with

  • July 01, 2022
  • Review verified by G2

What do you like best about the product?
Pipes is helping us validate all of our data so we don't get stuck with any garbage leads. It's amazing I wish we'd done it sooner!
What do you dislike about the product?
Nothing yet! These guys are awesome and I haven't found any flaws in the system.
What problems is the product solving and how is that benefiting you?
They are helping us save money by checking leads that flow into us real time. If we've received the lead or the data looks to be corrupt, they'll reject it on our behalf and we avoid a bad quality lead.
Recommendations to others considering the product:
I think customer service is equally important as the product itself and that is one of my favorite parts about working with Pipes. They're always there for you if you have a question and don't make you feel stupid if you're not sure what they're talking about at times.


    Rob N.

Amazing Autodialer/Lead Quality Solution

  • June 27, 2022
  • Review verified by G2

What do you like best about the product?
Pipes is an amazing Autodialer solution. I love that I get to manage it directly and that the platform is so user friendly. The Pipes team are amazing to work with as well. They are very supportive and willing help with new features and integrations.
What do you dislike about the product?
So far there is nothing that I truly dislike about the platform. They are constantly building features and updating reports to make the tool even more user friendly and insightful than it is already.
What problems is the product solving and how is that benefiting you?
Getting to leads fast is essential to any outbound sales team. Pipes gives us the ability to reach leads quickly, while at the same time checking for quality.

It is a huge time and money saver.
Recommendations to others considering the product:
Use them and tell them what you need to make your business and sales funnel better.

They are a great team to partner with.


    David L.

Pipes.ai great product to maximize marketing spend

  • May 16, 2022
  • Review provided by G2

What do you like best about the product?
The team is always supportive, we use the product for several campaigns across marketing and product. The product puts the power of remarketing in our teams hands.
What do you dislike about the product?
Everyone on my team loves the product and team that supports us.
What problems is the product solving and how is that benefiting you?
Two primary use cases is remarketing and customer engagement. The product allows us to pick up incremental sales from our current marketing spend reducing our costs. It also allows us to notify our customers of upcoming changes in the product as well as alerts and reminders.
Recommendations to others considering the product:
Will save money vs. competitors and provide better flexibility and support.


    Jimmy M.

Excellent Platform!!!!

  • May 16, 2022
  • Review provided by G2

What do you like best about the product?
The support and results we have seen from pipes has been extraordinary, we love working with Drew and Garrett!
What do you dislike about the product?
Nothing, Pipes is a well rounded, client centric platform.
What problems is the product solving and how is that benefiting you?
Pipes has helped us to substantially grow our call business over the last year.


    Jake H.

Pipes.ai - Essential Tool Kit

  • January 14, 2022
  • Review verified by G2

What do you like best about the product?
I love the simplicity and intuitiveness of the software. It's also self-serve, which means I can update it myself without a developer. Support is top-notch as well.
What do you dislike about the product?
Not much to dislike here. If you are doing anything with phone data, this is a must-have tool.
What problems is the product solving and how is that benefiting you?
Pipes has streamlined data validation, SMS outreach and connecting leads to buyers


    Transportation/Trucking/Railroad

Positive Review for Pipes.ai

  • August 05, 2021
  • Review verified by G2

What do you like best about the product?
Pipes.ai has changed our business for the positive!
What do you dislike about the product?
I do not have any dislikes about Pipes.ai
What problems is the product solving and how is that benefiting you?
The Lead to Call Automation and the ability to follow up on leads without having to dial manually. We have an 81% connection rate on our lead to call automation. It is EXTREMELY user friendly and has video tutorials if and when needed.This is the second business i have worked for that used Pipes.ai and it has only been extremely beneficial. The support team is very responsive & has a very quick turn around time.
Recommendations to others considering the product:
Highly Recommended!!!!


    Teobaldo V.

Great tool to connect with leads

  • July 01, 2021
  • Review verified by G2

What do you like best about the product?
It's so easy to use. You can set up campaigns in just a few minutes and increase your contact and conversion rate immediately. Pipes offers useful insights and accurate data that help you identify opportunities to improve your campaigns. Everything in the system is fast and easy and the support is awesome. Whenever I had an issue or a question, I got a solution to my situation in a very short time.
What do you dislike about the product?
Nothing at the moment. Pipes is an awesome tool.
What problems is the product solving and how is that benefiting you?
Pipes is the solution to quickly convert leads into sales.


    David Q.

Awesome Product, Highly Recommended

  • April 27, 2021
  • Review provided by G2

What do you like best about the product?
Easy to use product, useful features and highly responsive team.
What do you dislike about the product?
Some of call scheduling is non-transparent.
What problems is the product solving and how is that benefiting you?
Automated outbound lead generation for monetization with reduced costs.


    Joel Bailey P.

Functional, adaptable and invaluable!

  • April 27, 2021
  • Review verified by G2

What do you like best about the product?
The best thing about Pipes.ai is the adaptable model they stand by and the customer service provided. They are always willing to adjust to make sure the platform works in favor of everyone involved. Drew is really on top of it and always chcking in to make sure we are getting the most out of Pipes.ai
What do you dislike about the product?
Nothing. I mean depending on the traffic source , the cost per lead to process leads in pipes can dig into your margins but as i mentioned, the team at Pipes is flexible and honest. They genuinely want the service to work for you and your margins.
What problems is the product solving and how is that benefiting you?
Lower the cost of overhead, automation, testing pipe flows, i mean there are serious benefits to a service that works while you sleep.
Recommendations to others considering the product:
Communicate with your account manager and they will show you the path to successs.


    Ethan L.

Great experience, great results

  • April 23, 2021
  • Review provided by G2

What do you like best about the product?
The functionality is great and constantly expanding to improve results for our business.
What do you dislike about the product?
Nothing. They do an amazing job all around.
What problems is the product solving and how is that benefiting you?
Better ability to connect with our in-house leads to fulfill their demand.