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Reviews from AWS customer

5 AWS reviews

External reviews

194 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Seth N.

Lightning-Fast and Reliable Alerting

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
Allows you to set specific criteria to how you define a "down" system.
What do you dislike about the product?
Only having email support and not phone support.
What problems is the product solving and how is that benefiting you?
Having green/yellow/red visibility of our entire infrastructure across all locations.


    Vinod S.

Customizable Dashboards Make a Big Difference

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
It's customizable dashboards are very good feature
What do you dislike about the product?
It takes huge amount of storage to run the operation smoothly
What problems is the product solving and how is that benefiting you?
It's help us to monitor numerous sensors which help team to avoid escalations


    Srinivas S.

Efficient Monitoring with Easy Setup

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
I find Paessler PRTG very good in controlling a numerous number of sensors. It's best in carrying out its own setup, and I find the customizable dashboards very good since we can tailor them as per our requirement. Plus, it's easy to set up.
What do you dislike about the product?
It required huge amount of storage
What problems is the product solving and how is that benefiting you?
I use Paessler PRTG for monitoring cloud and network, and it's great at controlling numerous sensors. The customizable dashboards let me tailor things to our needs, and it's easy to set up.


    Sahil S.

Time-Saver with an Intuitive Setup, Minor Speed Issues

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
I love how Paessler PRTG quickly shows exactly which switch port is having an issue, saving us hours we used to waste tracing cables. It's very user-friendly in terms of setup. I also appreciate monitoring everything on the same dashboard, which lets me combine data for multiple sensors effectively. Plus, I can track VPN performance effectively using Paessler PRTG.
What do you dislike about the product?
When too many sensors are added, it feels slow, that can be improved.
What problems is the product solving and how is that benefiting you?
I use Paessler PRTG to combine sensor data into a single dashboard and track VPN performance. It quickly shows us which switch port has issues, saving us hours tracing cables. I can monitor everything in one place, though it slows when too many sensors are added.


    Jameelah S.

Powerful IT Monitoring That Boosts Efficiency

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
It's a powerful tool for monitoring IT infrastructure. It has enabled us to analyze our network and take a more hands-on approach to operational and maintenance tasks, making them more efficient.
What do you dislike about the product?
The tool is capable of monitoring a wide range of network elements. However, there are still situations—particularly with VOIP providers whose systems combine data communications, servers, and sometimes carrier-grade equipment—where PRTG alone is insufficient. In these cases, we find it necessary to use additional monitoring tools.
What problems is the product solving and how is that benefiting you?
Previously, we lacked a comprehensive view of our network, but after acquiring PRTG, we are now much more aware of what is happening and can take a more proactive approach.


    Venu M.

Efficient Monitoring with Customizable Dashboards

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
I like using Paessler PRTG to check server-related issues, and I find the acknowledgment alarm really useful. It helps by indicating if someone is already working on an issue, which saves time for others and prevents duplication of work. I also appreciate that we can create customizable dashboards. Plus, it's easy to set up.
What do you dislike about the product?
The desktop client is less useful compared to the web, and I wish they would make the desktop client the same as the web one.
What problems is the product solving and how is that benefiting you?
I use Paessler PRTG to check server issues. The acknowledgment alarm is useful as it tells if someone is already working on the problem, saving time and preventing duplication.


    Retail

Comprehensive Network Monitoring Made Easy

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
The best aspect of Paessler PRTG is its ability to provide a comprehensive, single-pane-of-glass view into my network and device health, offering essential real-time visibility. The system is comprehensive in its monitoring capabilities, yet it remains relatively easy to set up once the user masters the fundamental sensor-based basics
What do you dislike about the product?
The primary drawback of Paessler PRTG is that its vast array of features and extensive configuration options, while powerful, can sometimes be a bit overwhelming for new users or for those managing a smaller, less complex environment, leading to a steeper initial learning curve.
What problems is the product solving and how is that benefiting you?
PRTG is helping me shift from constantly reacting to problems to actually getting ahead of them. Because it constantly tracks device uptime, I know exactly what's going on and I don't risk missing crucial updates. I also love that I can instantly check internet traffic to spot performance issues or saturated links. The best part, though, is how often I get alerted to a problem—like a server that's starting to fail—and I know about the issue before the people on the site even realize anything is wrong!


    Sujit D.

Stable Server Monitoring, Needs Scalability Improvement

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
I like that Paessler PRTG helps us to monitor servers on a single dashboard, which is really convenient. I also appreciate the stability it provides for monitoring more servers. The initial setup is user friendly, which makes the whole experience smoother.
What do you dislike about the product?
When we try to install multiple servers it will hang.
What problems is the product solving and how is that benefiting you?
It helps us monitor servers on a single dashboard, providing stability in monitoring more servers.


    Education Management

Easy Setup and Flexible Plans Make It a Standout Choice

  • December 10, 2025
  • Review provided by G2

What do you like best about the product?
The service is easy to use, and you can handle the installation on your own. There is a free version available for 30 days, which is helpful for trying it out. Additionally, there are various plans designed to fit the needs of your company.
What do you dislike about the product?
There’s really nothing I can find fault with overall. Perhaps it’s just not possible, or maybe the option is hidden, but I do find it inconvenient that each group has to be created separately, which ends up being quite time-consuming.
What problems is the product solving and how is that benefiting you?
This solution provides enterprise-level monitoring, including alerts for system status changes such as up or down events, as well as SNMP monitoring for key metrics like CPU usage, RAM, and temperature readings.


    Pratiksha S.

Real-Time Monitoring Made Easy, Some Scalability Issues

  • November 03, 2025
  • Review provided by G2

What do you like best about the product?
Using PRTG I can monitor live health status of servers in one dashboard. Which will make operation easier when it comes to handle multiple server.
What do you dislike about the product?
I dislike that Paessler PRTG sometimes glitches when handling a large group of servers. The system tends to get stuck for some time upon refreshing with many servers, which is frustrating and creates interruptions in workflow.
What problems is the product solving and how is that benefiting you?
I find Paessler PRTG automates server monitoring, reducing manual checks, while real-time dashboards offer live status views, enhancing operational efficiency.