Excellent application
What do you like best about the product?
I like its simplicity of use. The software is well designed.
What do you dislike about the product?
I use the ticketing system less.
What problems is the product solving and how is that benefiting you?
Anticipation of failures, hard drive saturation,...
Detect PRTG disruptions and outages early
What do you like best about the product?
We have been using PRTG productively in our data center and with customers for several years now. PRTG has always worked reliably and flawlessly. The daily work with PRTG is extremely easy, the operation is quick to learn, and disruptions or outages can be detected and resolved early.
What do you dislike about the product?
There is actually nothing to criticize about PRTG.
What problems is the product solving and how is that benefiting you?
Failures of servers, applications, or infrastructure components represent a significant and time-consuming problem. Thanks to PRTG, disruptions or failures are detected and resolved early.
Most simple deployable yet versatile monitoring tool
What do you like best about the product?
The great thing about PRTG is that you can gain insight into your infrastructure very quickly. Not only via SMNP but a wide range of protocols can be used. The templates also make it very easy to implement complicated monitoring.
What do you dislike about the product?
Well, price can be a barrier for some. This is done with tiers at the moment. Unlimited numbers of sensors is no longer possible.
What problems is the product solving and how is that benefiting you?
Wide range of applications on various products such as networks, servers, but also temperature monitoring and power supplies
We have benefited from the simplicity and on-premises deployment capabilities of our monitoring solution
What is our primary use case?
Currently, I only use
PRTG Network Monitor for triggering the
SQL Server. I query the
SQL Server for some data and then generate the output. So, that's the process that I am using now with
PRTG Network Monitor.
What is most valuable?
The simplicity is what I appreciate about PRTG Network Monitor. Additionally, it is advantageous because it can be deployed on-premises. This is a crucial factor for me as I operate in an air-gapped environment with no internet allowed. PRTG Network Monitor is the only solution I use here. I also use the alert features, especially the user-friendly mobile app feature.
What needs improvement?
The user interface could be more modern as it is quite dated. PRTG Network Monitor can sometimes be too detailed and cluttered at the beginning, making it heavy to use.
For how long have I used the solution?
I have been using PRTG Network Monitor since 2016 or 2017. It has been quite a long time.
What do I think about the stability of the solution?
I rate the stability as nine out of ten.
What do I think about the scalability of the solution?
I haven't gone beyond monitoring thousands of devices, so I don't have experience with large scalability, but for less than one hundred devices, it is stable.
Which solution did I use previously and why did I switch?
I have switched from PRTG Network Monitor to DataDog. I am also using
AWS managed services for hosting.
How was the initial setup?
The setup process is simple.
What's my experience with pricing, setup cost, and licensing?
The pricing is in the middle. It's not too high, nor too low, but it's reasonable.
What other advice do I have?
Overall, I rate PRTG Network Monitor as eight out of ten. AI features were mentioned, but I haven't updated PRTG Network Monitor for quite some time, so I am unsure about these new features.
Premium monitoring software with lots of customizability and an afordable prize
What do you like best about the product?
Highly customizable monitoring platform with plenty of pre-set sensors and good report and ticketing system. Its API allows ease of integration on any platform needed, and its alert system allows us to heavily automate network procedures.
What do you dislike about the product?
Maps and dashboards need to be done manually and might be a bit lacking. System stability somewhat lacking on high demand installations (but this might be due to being Windows based instead of Linux based).
What problems is the product solving and how is that benefiting you?
PRTG gives us visibility on underlying issues our IT and Network might have.
Great tool at a great value.
What do you like best about the product?
Ease of use. Ease of Implementation. Great for alerts and notifications. Great flexibility to monitor Network, Servers, Applications and any device that supports SNMP.
What do you dislike about the product?
Customer Support - Only communicating via Email.
You can't stack different sensors on one graph.
You can't see the Spikes on bandwidth utilization over time.
What problems is the product solving and how is that benefiting you?
Its our main monitoring tool. We can have an overview of the status of the network, applications and services in one screen. We get alerts and notifications when something is out of order.
I have worked with PRTG more than 18 years and always suggested to people.
What do you like best about the product?
It’s very user friendly to compare with Zabbix or Solarwinds.
What do you dislike about the product?
The only thing that is painful is limited to sensor. I couldn’t find website monitoring (being up or down),
What problems is the product solving and how is that benefiting you?
Overload traffic
Using since past 5+ years for customer
What do you like best about the product?
UI is good.
easy for upgradation.
easy to add sensors and MIB files.
What do you dislike about the product?
from past few months it is disconnecting frequently. no on call support and TAC team is unable to resolve this.
What problems is the product solving and how is that benefiting you?
OT monitoring, It will helpfull
PRTG - Multi Monitoring tools
What do you like best about the product?
Paessler PRTG offers a highly intuitive interface and powerful monitoring tools. The real-time alerts and customizable dashboards make it easy to keep track of network health and performance.
What do you dislike about the product?
While PRTG is powerful, the initial setup can be a bit complex, especially for users without prior experience. Some advanced features require a learning curve.
What problems is the product solving and how is that benefiting you?
Paessler PRTG is helping us solve network visibility and uptime issues by providing real-time monitoring of our infrastructure. It identifies bottlenecks, bandwidth hogs, and potential failures before they become critical, reducing downtime significantly. The customizable alerts and dashboards allow our team to react faster and plan maintenance more efficiently. It also helps in capacity planning and ensuring compliance with SLAs, which improves our overall service reliability and customer satisfaction.
Customizes ports and receives stable alerts with real-time monitoring
What is our primary use case?
I am using PRTG Network Monitor just for SNMP monitoring of my network devices.
What is most valuable?
I can customize the port as per my need and the real-time monitoring feature that is already provided to me. The alerting system is very stable, and it's helpful whenever any sensor is down. PRTG notifies me through email. PRTG Network Monitor already provided me with 100 free sensors, which is enough for my network monitoring.
What needs improvement?
PRTG Network Monitor should provide syslog monitoring since it is not available at this time. There are very limited features as compared to other solutions.
For how long have I used the solution?
I have been working with PRTG Network Monitor for four to five years.
What do I think about the stability of the solution?
I didn't see any downtime with PRTG Network Monitor.
What do I think about the scalability of the solution?
I rate scalability as nine out of ten. PRTG Network Monitor has the ability to scale and add new devices.
How are customer service and support?
Technical support is available on the web. Tutorials are available so I can manage any issue with PRTG Network Monitor easily.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I was using Firepower from Cisco, but I changed to Fortinet due to the high cost of Firepower. Fortinet provides me with cheaper options compared to Cisco.
How was the initial setup?
The initial setup is simple. I am using it on my Hyper-V machine, so it's very simple to deploy PRTG Network Monitor.
What's my experience with pricing, setup cost, and licensing?
The prices are very high for PRTG Network Monitor. That's why I'm using the free100 sensor license.
Which other solutions did I evaluate?
I am using SolarWind's Kiwi for monitoring rollouts.
What other advice do I have?
I rate PRTG Network Monitor overall as eight out of ten. I highly recommend it.