External reviews
External reviews are not included in the AWS star rating for the product.
Efficient and Easy Srvice
What do you like best about the product?
I can access my faxes and send them using my phone or ipad. It is easy to sign documents and receive information when we are on vacation. Everything is electronic and very convenient.
What do you dislike about the product?
There are no downsides except I like the original app and original efax messenger.
What problems is the product solving and how is that benefiting you?
It eliminates paper and everything can be accessed on the app or in email.
- Leave a Comment |
- Mark review as helpful
Easy and convinient
What do you like best about the product?
I like the fact that I actually have a fax number. With today's technology not everyone has a fax number, everything is done via email, but when someone requires a fax number, I like knowing I have my own and I am able to continue business as usual.
What do you dislike about the product?
I dislike that sometimes the faxes do not come through right away..
What problems is the product solving and how is that benefiting you?
The fact that some companies still require a fax number, so knowing that efax.com exist is such a blessing.
Big Fan of eFax
What do you like best about the product?
I like the option to be able to use the old website layout. Its is very easy to navigate
What do you dislike about the product?
sometimes the way the fax number get saved is confusing
What problems is the product solving and how is that benefiting you?
Sending faxes via the website is super easy.
Great Faxes
What do you like best about the product?
Easy to use, easy to receive, great product!
What do you dislike about the product?
Sometimes does not go through, have to send it multiple times.
What problems is the product solving and how is that benefiting you?
No fax machine, helps us send via web!
Sending and receiving faxes online is easy
What do you like best about the product?
What I like best about efax online is the ease of sending and receiving faxes. It is a great way to save money on printer paper because you don't need to print off those unwanted faxes that you receive.
What do you dislike about the product?
What I dislike about efax is that the fax confirmations get sent to another email address. You can't be on the efax site and print a single confirmation.
What problems is the product solving and how is that benefiting you?
As a company, we haven't had any issues with our efax online service.
BookingCenter review
What do you like best about the product?
moderately priced and simple to use, and have been used it for more than 20 years.
What do you dislike about the product?
no enhancement for nearly 20 years! We get tons of junk spam, at least 20 pages per month.
What problems is the product solving and how is that benefiting you?
need a fax number and it provides one.
Fax documents from anywhere. You don't need a fax machine!
What do you like best about the product?
eFax makes it so easy to fax documents from anywhere using a phone or computer. All you need is a fax number and an email account. All we had to do was link the efax account with our software, click on an eFAX button, and choose a contact with a fax number, and off it goes. No need to have a physical fax machine anymore. You can also receive faxes directly to your inbox. You'll also receive a confirmation email that the fax was or was not successful.
What do you dislike about the product?
I have no dislikes for this service. I have used it for many years directly from my software which integrates with it. It makes my job a breeze.
What problems is the product solving and how is that benefiting you?
None.
Faxing services done at home
What do you like best about the product?
That I can send fax from home and is very easy to use
What do you dislike about the product?
About how I need to use the specific numbers to send fax
What problems is the product solving and how is that benefiting you?
online customer services
Good Service and Helpful
What do you like best about the product?
Yes and I have because it has helped my business alot. They have also helped when there was an issue that needed to be resolved.
What do you dislike about the product?
No complaints right now and I have had the service now for over a year.
What problems is the product solving and how is that benefiting you?
The fact that I can assist my customers quickly and that my faxes come to my email with no issues. I don't miss them.
eFax Hell
What do you like best about the product?
Absolutely nothing. Possibly my worst online experience ever.
What do you dislike about the product?
I needed to send a single page to the IRS by fax but had to be on the phone with the IRS rep when I sent it to receive a document faxed back. Time was of the essence so I couldn't do any research on who I was using and used the first fax service listed on Google. I signed up with eFax for a $5 introductory offer that allows 170 pages to be sent and recieved. I only need to use 2 of those pages, 1 to send, 1 to receive, I thought. I was wrong. I attempted to send 3 times but it never went through. Then my banking app started popping up with repeated $10 charges. I checked my banking app, and had been billed twice for the $5 subscription and and additional $10 each time I went over my plans limit. I contacted their support and was told I'd exceeded my limit by 272 pages. I DIDN'T SUCCESSFULLY SEND OR RECEIVE A SINGLE PAGE. I requested a refund, minus the $5 initial charge which I will write off under "being an idiot fees." The request has supposedly been sent for approval and i will hear back in 3 to 15 days. I seriously hope nobody ever has to deal with these people again. TOTAL SCAM.
What problems is the product solving and how is that benefiting you?
It solved no problems, because it didn't work. However it did cause problems, with my bank account through repeated charges, as well as the IRS who I was attempting to fax documents to. THANKS ASSHOLES.
showing 11 - 20