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Tracking and delivering customer experience
What do you like best about the product?
Real time tracking and targeting. Understanding customer experience is the key to target with the right product and service.
What do you dislike about the product?
There is always space for improvement an we did liked the way tealium team engaged and supported us for the first RFP submission
What problems is the product solving and how is that benefiting you?
Provide solutions to our customers
Good but needs better usability
What do you like best about the product?
Nice ui and user management. Reliable and robust. Good product integration.
What do you dislike about the product?
Day to day tasks clunky and error prone. Too many steps to prod when using libraries. B object is confusing. Poor git integration. Does fit into our business’ CD/CI pipeline and tools.
What problems is the product solving and how is that benefiting you?
Ui tag management for less technical users.
Recommendations to others considering the product:
Understand JavaScript
TIQ review
What do you like best about the product?
Known and well supported platform. Good SLAs. Friendly and reliable crew.
What do you dislike about the product?
Moves a little slow. Would like to see the platform open up (open source) to allow better integration into eg CI/CD tools and established business workflows.
What problems is the product solving and how is that benefiting you?
Deploying tags mainly nowadays.
Recommendations to others considering the product:
Learn JavaScript.
Tealium IQ
What do you like best about the product?
It has user management, it is easy to grant user access
What do you dislike about the product?
It doesn’t integrate with git very well, often we have to copy and paste code.
I don’t like the deployment process, very complicated
I don’t like the deployment process, very complicated
What problems is the product solving and how is that benefiting you?
Tag management problem
Great interface, would like to see better version control workflows
What do you like best about the product?
Like the flexibility and the interface. Easy to do both simple and complex tasks.
What do you dislike about the product?
When you have a lot of people working in am environment it is hard to ensure that the versioning and publishing workflows are maintained and that one teams changes aren’t accidentally published
What problems is the product solving and how is that benefiting you?
Standardising cross platform data collection to ensure all our marketing platforms receive the right data at the right time in the right format
Great experience with Tealium IQ Tag Management
What do you like best about the product?
Tealium has created a platform that makes tag management super easy,! The support is amazing!
What do you dislike about the product?
I never had a bad experience with Tealium
What problems is the product solving and how is that benefiting you?
We use Tealium IQ to manage our tags and pass the data to Adobe analytics and Google analytics
Versatile and reliable
What do you like best about the product?
Integrating with the API has given us the flexibility to use Tealium seamlessly with our other tools and analytics platform.
What do you dislike about the product?
Not so much a dislike but knowing how to better manage our integrations with the EventStream API would likely improve how online customer data is being passed around.
What problems is the product solving and how is that benefiting you?
Getting our tools and platforms to talk to each other. Having a reliable and extensible feedback loop is pretty important for us.
Great way to track customer behaviour on our website
What do you like best about the product?
Access to a customers journey across the website
Stalking without being obvious
Learn what pages resonate with customers and which ones need to be reviewed
Stalking without being obvious
Learn what pages resonate with customers and which ones need to be reviewed
What do you dislike about the product?
It would be great if system could output obvious patterns and insights
What problems is the product solving and how is that benefiting you?
None as yet but I’m pretty new to Bupa and just exploring what can be achieved. My contacts are via our Analytics Team
Recommendations to others considering the product:
So far so good
Easy to use and navigate
What do you like best about the product?
Easy user interface and management of profiles and accounts at scale
What do you dislike about the product?
Nothing to dislike so far! Tealium team is amazing to work with, currently still implementing
What problems is the product solving and how is that benefiting you?
Still in the process of solving this problem, connecting user behaviours through many sites and understanding their digital experience as a whole
Great Collaboration
What do you like best about the product?
The team at Tealium are always open to ideas, collaboration and assisting in TIQ for our business. TIQ has allowed us to streamline the tagging process and create a succinct data strategy.
What do you dislike about the product?
Potential downfall of iQ is the ability for multiple people to make changes.
What problems is the product solving and how is that benefiting you?
Easy UI
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