Our UiPath automations primarily focus on web applications but also include tasks like extracting data from Excel for queuing, automating transactional processes and desktop applications, and even populating CRM and ERP systems with data extracted from PDFs.

The recording feature allows us to capture a manual process as a starting point for automation. We can then customize the recording based on the specific transaction, including how often variables need to be initialized and whether data needs to be passed between workflows. This way, the recording serves as a foundation to automate the core functionality and build new processes within the framework.

UiPath offers end-to-end automation for many applications, but I encountered challenges with NetSuite, an ERP web app. The connection kept failing due to NetSuite's slow loading times. While UiPath has built-in connectors for these situations, the lag prevented interaction with the NetSuite interface entirely.

The UiPath user community is a large and active resource for users of all levels. With community pages dedicated to specific countries, users can easily find information relevant to their needs. The community fosters knowledge sharing and learning, allowing users to stay up-to-date on the latest UiPath features. Beyond traditional documentation, users can access demos and connect with motivated developers to enhance their skills.

UiPath, a market leader in automation solutions, comes with a higher price tag due to its wider range of features. However, the return on investment takes time as initial costs cover development team setup and licenses. It can take between six months to a year to determine if the number of automated processes justifies the cost savings for our customers.

UiPath reduces our physical infrastructure needs by eliminating server management, maintenance, and database backups that are handled by the cloud provider. On-premises deployments require a disaster recovery plan for database backups and regular data maintenance to prevent performance issues, which are burdens eliminated by cloud-based UiPath. 

I honed my skills through UiPath Academy courses. Their learning portal proved valuable for exploring new features and pursuing certifications.

UiPath is a helpful tool for digital transformation, but its applications vary depending on an organization's needs. While many companies focus on automating tasks with PDFs like purchase orders or legal documents, UiPath can also handle images and perform sentiment analysis. Processing large, complex documents can be challenging manually, but UiPath can convert them into digital formats and quickly extract the necessary information, saving significant time. For example, a telecommunications client used UiPath to classify images from cell towers, while another client in the legal field used it to analyze contracts and identify key details like timelines and disputes. This eliminates the need for manual processing of large volumes of documents.

UiPath helps minimize human errors by automating tasks. It even allows us to create extensions in plain English. For instance, instead of writing complex code to find a phone number in a document, we could say "Fetch phone number" and UiPath would generate the necessary code for us. This makes automation development more accessible, even for those without extensive coding knowledge.

UiPath helped our clients save money by automating tasks. This meant they could reduce the number of employees needed. For example, a repetitive four-hour daily task could be eliminated. In a large call center with 100 employees, automation might reduce staffing to 20, saving the company the cost of 80 FTEs. This approach has been used in many industries, including airlines where manual searches in contact centers were significantly reduced.

The most valuable features of UiPath are the user-friendly UI and manageable learning curve. Their Academy offers valuable courses, and they keep users informed with clear communication and updated documentation whenever new features are released. 

I've submitted feedback to UiPath, including a suggestion to improve the slow mainframe connection currently limited to a 300ms timeout. Focusing on the connector would be a user-preferred approach, allowing interaction with applications like ServiceNow, SAP, or Salesforce and future ones like Dynamics 365 or ERPs through activities instead of custom code. This reduces development time and reliance on technical expertise simplifies maintenance for future teams, and provides a user-friendly, reusable component.

I have been using UiPath for eight years.

I would rate the stability of UiPath eight out of ten.

I would rate the scalability of UiPath seven out of ten.

I've encountered various issues with UiPath products, including activity connection problems that worked fine during development but not in production, occasional defects, and personal knowledge gaps. Sometimes these were bugs addressed in later patches or releases. To find solutions, I'd first search the UiPath forum for answers shared by other developers. If unsuccessful, I'd submit technical support tickets based on our UiPath service level. Responses came quickly, and for premium support, we could directly contact our technical account managers for immediate issue resolution.

We can expect an email response after submitting our ticket. Response times for standard support subscriptions range from one to two days, with issue resolution taking up to four days. Premium support offers immediate response and prioritizes issues based on the number of affected machines and their importance in our workflow.

Neutral

UiPath deployment is very manageable. With their cloud option, they handle everything and provide a URL for easy access. Even on-premise deployments are straightforward thanks to UiPath's clear documentation. While some IT team coordination is needed for on-premise security and Active Directory integration, the process is generally simple and can be done within a few days. Overall, cloud deployment is the easiest option, but on-premise is also achievable with good IT support.

UiPath deployment on the cloud is fast, but additional setup is needed for large organizations. While integrating with our existing IT directory keeps user creation a few hours, creating separate environments, machines, licenses, and folders can take a few days depending on the complexity of environments, machines, libraries, and use cases.

One admin person is sufficient for deployment from our end.

I evaluated Power Automate but UiPath has more features.

I would rate Uipath seven out of ten. UiPath's process mining feature, while desired by many users, appears to be limited in its current functionality. Since many haven't implemented it yet. UiPath still needs to refine this area.

UiPath does not require maintenance from our end when it is deployed in the cloud.

In Brazil, we have some standard processes. Some companies operate in similar ways. I cannot give all the details, but there is a process for financial invoices. We normally use UiPath to automate this process.

Using UiPath is very easy. Even for new users or developers who are just starting, it is easy to use. You just need to drag and drop the activity, so it is very easy to start using. We have UiPath Academy, which is very helpful when you need to learn something. When anyone is starting to use UiPath here in my company, we recommend starting with UiPath Academy. It helps a lot in every project that we have here. 

Also, there is the community, which is very helpful. We have lots of users, and for every question that we have, we can just Google it, and then we can find the answers in the community. Almost all the questions that we have can be found in the community, which is very helpful. We also have different integrations with different services, and this is very helpful as well.

I do not have any complaints about the tools themselves. They work very well. The only problem is the cost. It was more accessible initially, and we could have more resources with the same license. Now, the license is different, and we need a license for each tool that we have, so it is not very accessible to have all of the tools for installation.

I have used it for about six years.

The stability is very good. In the beginning, we depended on our infrastructure. However, now that we have services on the cloud, it is very stable.

Scalability depends on how you are automating and using resources like queue triggers. If you use queues, it is easy to scale. You just need to change the number of robots for the process, and then it works very fast.

Every time we need support, most questions can be answered by searching on the Internet or finding solutions in the community. When we require technical support, we contact UiPath. For instance, we had trouble with the database while using UiPath on-premise and connected to support. They were very helpful, addressing the issue in three hours. Therefore, I would rate customer service a ten. It's a very easy tool to use, so normally, we do not encounter many troubles. But when we do, the answers are either in the community, or we contact support.

Positive

It depends on the customer and project. Sometimes, I am involved in the deployment process. I might be a developer, and sometimes I need to deploy in a development tenant. Another team analyzes and deploys it to production, or we deploy it to a tenant for deployment. A global team, for example, analyzes, publishes to production, and ensures they have all the documents before publishing to production. We use the process to run through.

In the beginning, the return on investment is quick. As automation scales, requiring more licenses, it becomes more expensive. At first, processes save money, but eventually, automation without cost savings occurs due to licensing costs.

Besides using UiPath Academy, having expertise in the automation process is crucial because it is not just about setting up automation. Governance becomes critical as automation scales. Planning is essential before starting the process to avoid chaos as automated processes increase. For example, restricting developer access to production is crucial. Overall, I would rate UiPath an eight out of ten because, while it is the best tool regarding resources and integration, pricing is problematic.

I use this solution for automating customer processes. I have been working with this for almost seven years and am responsible for automating various business processes across different industries such as finance, telecommunications, and airlines. I have experience working with numerous sectors and do not use it for personal reasons.

Document Understanding allows me to track information not only from structured documents but also from unstructured documents through artificial intelligence and machine learning techniques. These are excellent tools. Additionally, the process understanding enables me to track and manage document processing effectively. Ease of building automation includes utilizing tools to record the process and generate the initial process design document.

I have just generated the default pilot. I believe another option for the tool could be voice interaction. For example, similar to using assistants like Alexa, it would be beneficial to integrate voice commands with the UI to create an Excel spreadsheet and populate a data table.

I have been using the solution for seven years.

I have experienced stability issues.

I have experienced scalability issues.

I would rate customer service a ten out of ten.

Positive

The number of solutions we select depends on client needs. My company uses various software platforms without preference, and it depends on client requirements and objectives.

The initial setup is efficient if all infrastructure requirements are met, faster than Azure's requirement. It could take about an hour.

We have our checklist that describes every document. We ensure everything is checked. We are a consulting company, and we have expertise in this field.

If you lose higher Wi-Fi parameters, it saves additional time. The license cost is slightly higher compared to other providers, yet the benefits are justifiable.

The developers are very client-focused, always looking for feedback and adding additional value in every version. I was one of the first UiPath MDPs, and it enables a lot of learning opportunities. If you're keen on learning, you can benefit greatly.

UiPath is accessible with various language options, breaking down communication barriers. Many developers benefit from this, especially since it's free. Fatigue can lead to errors, but automation helps reduce such issues, particularly in financial processes. In terms of digital transformation, UiPath accelerates the process and reduces costs. 

Overall, I believe UiPath is the best tool available. I rate the overall solution ten out of ten.

UiPath is a software tool used in Robotic Process Automation (RPA) that allows you to build automated workflows to handle repetitive manual tasks in your daily work. It can automate tasks across various environments including Windows, Citrix, and using image recognition. Additionally, UiPath is incorporating artificial intelligence and machine learning, with generative AI specifically enabling you to develop automation in a wider range of fields like healthcare, telecommunication, and manufacturing.

UiPath offers deployment flexibility: we can install it on our servers on-premises or choose their cloud service, UiPath Automation Cloud. While they provide their option, UiPath is also compatible with other cloud platforms for deployment.

Building automation is easier with UiPath than with Automation Anywhere or Blue Prism. UiPath's centralized platform offers a more intuitive user experience, and its extensive online community provides readily available answers to your questions.

It allows for the creation of end-to-end automation workflows, even for tasks with imperfect results. For instance, if an AI extracts data from a PDF with a low confidence level, UiPath can trigger the creation of a ticket in an action center. This ticket would then be assigned to a human for review, who can confirm the data's accuracy or return the document to the AI model for improvement.

Over the past nine years as a UiPath user, I've witnessed a wealth of new features emerge. The UiPath user community has been an invaluable resource throughout this journey, providing both learning opportunities and solutions to our automation challenges.

UiPath has been a game-changer for us, reducing costs, improving scalability, minimizing human error, and saving significant time. Their user-friendly platform allows us to automate processes in as little as 15 days, and with the free UiPath Academy courses and community edition, we have everything we need to learn and practice at no cost.

UiPath Academy offers beginner-friendly courses with step-by-step instructions and video tutorials, making it a great resource for those new to the world of UiPath and automation.

UiPath speeds up and reduces the cost of digital transformation andreduces human errors by automating repetitive tasks where errors can be caused due to fatigue or illness.

UiPath helps free up our staff time to work on other tasks. What would take a human, for example, ten minutes to complete, takes the robot seconds. Ithelps save our organization money.

It is easy to learn.

UiPath takes the complexity out of automation by using a low-code approach. Instead of writing intricate macro scripts, we simply drag and drop pre-built elements to create our automation, making it accessible even for those without extensive coding experience.

UiPath's extensive built-in features, like communication mining, can be overwhelming to learn due to the sheer volume. This learning curve applies across platforms; switching to another company would require mastering new skills like business analysis and product management. Additionally, the modern analysis process demands deep dives into code and solution levels, making it a complex task to achieve.

There's a need for greater emphasis on applying AI and machine learning to enhance technologies like Optical Character Recognition, fingerprint scanners, and facial recognition systems.

I have been using UiPath for almost nine years.

If one of our machines goes down, UiPath will resolve the issue within 24 hours.

The technical support is good.

Positive

While we've experimented with Automation Anywhere, Blue Prism, and Microsoft Power Automate, they lacked UiPath's ability to centralize all our automation initiatives. Choosing the right RPA tool requires careful consideration of cost, functionalities, and the specific features each platform offers.

The cloud deployment is straightforward. The logs are all maintained in the orchestrator. 

The return on investment from automation grows with the number of processes automated. This translates to greater cost and time savings, freeing up resources to tackle new projects that can generate additional revenue.

UiPath is expensive. The license types depend on the deployment method and the number of bots required.

I would rate UiPath eight out of ten. UiPath is user-friendly, easy to learn, and manage.

UiPath introduced communication mining in the last two years. We do use it but the use cases are primarily for the health sector and insurance sector but they have been steadily declining.

UiPath's cloud deployment offers a hassle-free experience – they manage the infrastructure and maintenance, so we don't need to worry about any hardware or upkeep on our side.

Six people in our organization use UiPath.

While running UiPath on-premises with a high volume of bots might involve some minor maintenance tasks for us, the cloud-based option takes care of everything – UiPath handles all the maintenance on their end.

UiPath offers a multifaceted platform, requiring users to learn distinct aspects based on their roles. Developers will delve into coding and automation creation, IT business analysts will focus on process design and optimization, product managers will manage the automation lifecycle, and salespeople will highlight the product's capabilities to potential clients.

The solution is to get requirements over to Jira, then we use it to automate some of the processes. We can automate changes and statuses.

The solution is user-friendly and easy to handle. Anyone can understand it pretty quickly.

The robots are helpful. The orchestrator is easy to operate. 

The UI is simple and easy to understand.

It makes automation very easy. There are some use cases where you need a small amount of coding. It's a very low-code way of automating. That means you don't need much knowledge to start building what you need. Overall, it's easy to learn. You can even Google questions and find solutions to your queries. 

We can make end-to-end automation, even though I might now always use it that way.

The user community is very good. On their own website, you can find a lot of great information.Their documentation allows you to understand it pretty well. There are videos as well. They make it easy to understand and follow along. Seeing it visualized makes things much easier. And if you have any errors, there are many people all over the world that may have already dealt with those, so you can get information to help you adjust. 

Since it's low-code, we saw the benefits of using UiPath very quickly.

We've been able to minimize our on-premises footprint. 

I've used the UiPath Academy. I've been certified. There are lots of videos and you can go through and you can complete any number of certificates. 

When you make automation, you can save a lot of time. Using it, you can reduce your manual output. It helps VAs and managers save time.

The automation saves on manual labor.

They already have a good overview of the product and training. I haven't found anything significantly negative about the product. 

The pricing can be a big factor for a lot of users. It could be reduced to help more companies leverage its automation capabilities. 

I've been using the solution for the past five years. 

The stability is good. We haven't gotten any kinds of errors. 

The scalability is good. 

I've never contacted technical support. 

I've used other RPA tools, such as Automation Anywhere. People do need to have a bit more knowledge about AA before using it. 

The deployment is very easy. There are just some steps you need to follow. We were able to deploy it in three to four hours. We had three people handling the deployment process as well as testing and creating automation. 

There is maintenance if you make any changes to processes. For example, if an endpoint changes, the automation will need to be changed. 

Automation Anywhere may be more widely used than UiPath based on pricing. 

We're UiPath end-users. 

They have a feature called communications mining. However, I haven't used it yet. 

I'd rate the solution eight out of ten.

It's a good tool to start with when exploring RPA automation, and there are many free items available on the UiPath Academy website itself. You just need to log in, and you can get certified and start practicing. You can start practicing with creating your own bot. It's a very easy tool, and very user-friendly. With small, low-code capabilities, a non-technical person can learn it; it just requires small amounts of coding.

Our team manages RPA licensing, including evaluating other tools besides UiPath. We consider factors like upcoming automation reports and license renewal costs when deciding between UiPath, Power Automate, or other options. By comparing features and licensing expenses, we make informed choices about which RPA tool best suits our needs.

UiPath handles our invoice processing and a variety of ERP tasks, including automating processes in SAP and Oracle. We also leverage it for some portal interactions and other invoice-related functionalities.

We use the UiPath orchestrator platform.

We recently migrated to UiPath's cloud-based Orchestrator, and the benefits have been tremendous. We receive frequent updates without any maintenance on our end thanks to UiPath managing everything. This ensures no downtime and access to all the latest features, which UiPath releases regularly throughout the year in response to user feedback. Additionally, our investment in premium support, including a dedicated Partner Account Manager and UiPath Advantage benefits, provides us with immediate assistance whenever needed.

Although UiPath is not as user-friendly as Microsoft Power Automate, it boasts a wider range of features. UiPath does require some coding knowledge for developers due to its drag-and-drop interface, but it provides a strong framework that simplifies development. Projects can often be completed within one to two months thanks to this ease of use, and the platform itself is constantly being improved.

UiPath offers end-to-end automation, replacing the need for multiple tools. It supports DLC and provides sample documents and maintenance guidance. Additionally, UiPath's built-in flowcharts eliminate the need for Visio, reducing costs. Furthermore, integration with Azure and pre-built templates minimizes the need for PowerShell scripting, streamlining the development process. Overall, UiPath simplifies automation by offering a comprehensive and user-friendly platform.

The UiPath User Community is a fantastic resource, offering a one-stop shop for all our UiPath inquiries where we can find answers and connect with other users.

UiPath has been a game-changer for us. Productivity has soared, security has been significantly bolstered, and the new features are proving incredibly versatile. We've even been able to reduce outsourcing by implementing UiPath automation, which have greatly simplified our monitoring processes.

Its ability to minimize on-premises infrastructure aligns perfectly with the current trend of companies prioritizing digitization to reduce their physical footprint. In other words, UiPath is a key tool for achieving this modern business goal.

Our vendors initially struggled to adapt to the cloud-based platform after migrating from on-premise software. To bridge this knowledge gap, we directed them to the UiPath Academy courses, which proved to be a valuable resource. However, the extensive course library made navigating and finding the most relevant content challenging. Fortunately, UiPath's supportive team provided us with the necessary links, allowing our team to get up to speed quickly.

It has helped speed up our digital transformation.

UiPath has significantly reduced human error in our finance department. Previously, manual processes resulted in numerous errors that often went unnoticed until the quarter's end. Now, automation minimizes errors and frees the finance team to handle any remaining manual tasks with greater ease.

UiPath has helped free up around 30 percent of our staff time and has significantly reduced our costs, and the KPI data we're maintaining confirms these substantial savings.

UiPath stands out for its robust SAP integration capabilities and a growing library of connectors that simplify connecting to various applications. Document Understanding has also seen significant improvement, making data extraction more accurate. Additionally, UiPath offers valuable process insights, providing a clear picture of automation utilization across machines, and giving us a powerful tool to optimize our workflows.

UiPath's cost can be prohibitive, and the sheer number of licensing options they offer makes it difficult to choose the right one, creating a confusing selection process.

Currently, UiPath doesn't provide automatic notifications for known bugs in new releases. This means we're left to discover and report them ourselves. Ideally, I'd like to receive updates on these known issues from UiPath to streamline the automation process.

UiPath implementing a feature like Microsoft's CoPilot would significantly enhance our development experience by offering assistance in building automation.

I have been using UiPath for six years.

UiPath is stable.

UiPath is easy to scale up.

The technical support is amazing. They are available at any time.

Positive

We also have a signed license agreement with Microsoft because of UiPath's high cost.

UiPath offers a pre-built framework that tailors to our specific needs, along with a powerful orchestrator for centralized control. While Microsoft's automation platform is still evolving and lacks features like UiPath's orchestrator, it excels in native integrations with Microsoft products like Outlook and SharePoint. However, for SAP integrations, UiPath provides exclusive activities that are crucial for automating tasks within our system.

In 2018 when I first deployed UiPath I found it to be complex but now that I have more experience, the deployment is straightforward.

Our team created three AWS accounts, designating one of them. We then set up, launched, and deployed the orchestration tool on the first account. After performing a POC and gaining leadership approval, we spun up two additional accounts for QA with UiPath's ongoing support throughout the year. Finally, we deployed additional machines and established a Cloud Operating Validation environment.

In-house we required eight people for the deployment.

We initially developed the proof of concept ourselves, but after launching into production, we leveraged the expertise of multiple vendors to ensure successful implementation.

UiPath is expensive compared to other RPA tools.

I would rate UiPath eight out of ten.

We currently have around 130 active bots, though, in the past few years, we decommissioned a larger force of 300. We also boast a user base of over 80.

The maintenance is handled by UiPath.

For a successful RPA implementation, establish a strong framework and conduct a thorough analysis to guarantee the stability of your bots. In the long term, a well-run COE is invaluable. Additionally, explore the range of tools available to enhance your RPA capabilities.

UiPath is a business automation platform that allows us to design and implement rule-based automation across various applications. In essence, we define the rules and conditions e.g., for processing data in a CRM system, and UiPath automates the entire workflow. Beyond processing, UiPath can also automate tasks like document reading, data entry, and system updates e.g., price changes. In our specific role within the telecom domain, we might use UiPath for design integration, network optimization, and other tasks defined by our business rules. It's important to remember that successful automation requires well-defined rules, test data, and an evaluation of scalability and return on investment. UiPath's strength lies in its ability to integrate with various applications, including Office 365, CRM systems, and HR applications, as long as these applications have a user interface with identifiable elements or objects.

Building automation with UiPath is user-friendly, especially for beginners. Even without prior coding experience, newcomers can learn the ropes quickly. UiPath offers foundational code and training sessions that make creating robots achievable in just one or two sessions. The concepts align well with the product, making it easy to follow along during training. Additionally, UiPath Academy provides free online courses for further learning. This open approach contrasts with other tools like Blue Prism, which has a closed community, and Automation Anywhere, which requires more time investment to grasp due to limited resources. Unlike these other tools, UiPath offers extensive online resources and a supportive community, making it easier to find solutions. With this accessibility, even non-technical users can be trained within one or two weeks to build automation – the key is understanding the logic behind them.

UiPath facilitates end-to-end automation, eliminating manual intervention for repetitive tasks. This frees up employees for more strategic work. Data processing, server configuration updates, and many other processes can be fully automated using robots. Even tasks requiring some human oversight benefit from UiPath's Document Understanding tool, which accurately extracts data from documents. While automation won't eliminate all human jobs, it can significantly reduce repetitive tasks. Instead of cutting jobs, organizations can redeploy employees to higher-value activities. However, the decision to automate depends on the specific business needs and process criticality. Overall, end-to-end automation with UiPath saves time and resources for organizations.

The timeframe for seeing UiPath's benefits depends on the specific task being automated. For simpler tasks, like generating reports, we might see results within a month or two. For complex tasks involving large datasets, like updating hundreds of server parameters, it could take three to six months to calculate a clear return on investment. Before implementing automation, it's crucial to evaluate the potential benefits. This includes factors like cost savings, operational efficiency, and even intangible benefits like improved customer satisfaction leading to brand value. Organizations should analyze these factors alongside the volume of data involved to determine if automation is worthwhile. Ultimately, a successful automation project hinges on a thorough upfront evaluation tailored to the specific use case.

The UiPath user community is a valuable online resource accessible through their website. It offers a one-stop shop for troubleshooting, discussions, and product updates. The forum is active with core users, UiPath employees, and even developers providing solutions and feedback. This collaborative environment allows UiPath to test and refine features before public release, ensuring a more polished final product. Users can ask questions, participate in discussions, and stay informed on all things UiPath, not just through the forum but also through other online platforms.

UiPath Academy provides a comprehensive learning platform for anyone interested in Robotic Process Automation. With over 25 courses and multiple certifications ranging from 6 to 7, we can gain the skills we need to automate tasks. The Academy is easy to access - simply sign in with our Gmail account and start learning. Courses include video lectures, text documents, and even hands-on simulations using dedicated UiPath Academy websites. To get started with the Academy, we'll need a laptop with internet access. Overall, UiPath Academy offers a user-friendly platform with a clear learning path to kickstart our RPA journey.

UiPath helps reduce human error in automation, but thorough planning is crucial. First, clearly define all valid data formats and business rules for the robot to follow. This includes specifying what information can be processed, and what validations need to be performed before updates, approvals, or rejections. These rules should be established by the business and rigorously tested by both developers and users. Remember, the robot is a machine that executes what it's programmed to do. It won't take any actions beyond its defined instructions. While humans can make mistakes, the robot itself won't. However, the quality of its work depends on the quality of the data it receives. This is why a well-defined software development lifecycle is essential. Each stage should be carefully verified to ensure the robot follows the intended steps. Before starting automation, identify and address all potential issues. Unlike humans, robots can't adapt to unexpected situations. They rely on clear instructions and clean data. While humans might prepare the data like an Excel sheet. Any errors they introduce will be carried out by the robot. To minimize errors, establish clear conditions for updates, approvals, and rejections. These conditions will guide the robot's actions and reduce potential mistakes. Careful planning before robot creation is key. While robots themselves won't make errors, unforeseen circumstances can arise. For example, application upgrades might require the robot to be adjusted. The robot won't recognize these changes on its own and will continue following its original instructions. This is why humans play a crucial role in supervising robots. A 3-6 month training period allows human oversight to ensure the robot performs as expected and can handle different situations. Any errors can be identified and corrected during this period, allowing the robot to function effectively beyond the training phase. In conclusion, while UiPath offers significant benefits, human involvement remains essential for successful automation.

UiPath helps reduce costs, but there will always be some operational and marginal expenses. However, the real benefit comes from automating tasks currently done by employees. Let's say one person completes a specific transaction. A robot can complete many more transactions per hour, freeing up the employee for other tasks. This creates a dual benefit: cost savings from the employee's saved hours and increased productivity from the robot. We can calculate these benefits by tracking saved hours and their resulting cost savings, as well as the robot's impact on productivity. There are also intangible benefits like improved brand value, faster response times, and quicker error recovery. Overall, UiPath helps companies save money and improve efficiency in both tangible and intangible ways.

UiPath is user-friendly, meaning even without coding knowledge, we only need basic logic understanding. Knowing how conditions and loops work is sufficient. This allows anyone to develop automation quickly. That's the beauty of UiPath compared to tools like Blue Prism and Automation Anywhere. While Automation Anywhere offers single sign-on with object access, it requires memorizing methods and libraries. UiPath simplifies this with a search bar for activities, like building a sentence with relevant keywords. This feature is absent in other tools, making UiPath more developer-friendly. Additionally, UiPath offers products like Document Understanding and Action Center, along with various integrations, catering to different departments within an organization. It empowers citizen developers, or business users, to automate tasks through easy-to-use functionalities. With good exception handling, clear libraries, and a wide range of activities, UiPath makes automation development easy to learn and adapt to, as long as we understand the desired outcome.

UiPath has matured and offers a wide range of packages. However, some users feel these packages aren't easily adaptable or customizable. Ideally, UiPath could provide more open models for users to modify and tailor to specific needs. Additionally, users would appreciate more activities and features related to Microsoft Office applications, given their wide use. While UiPath acknowledges this need with some activities for OneDrive and SharePoint, there's a gap compared to other platforms.

UiPath's licensing costs are a major consideration. While the platform offers valuable features and user-friendly tools, its pricing can be a barrier for some customers seeking more affordable options. This high cost is a key reason users switch to Power Automate, which integrates well with Office applications but lacks UiPath's breadth of automation capabilities.

UiPath's extensive features come at a premium price, leading some customers to explore alternatives like Power Automate or open-source solutions. While these alternatives have limitations, UiPath's recent 30 percent license cost increase has prompted even established users to re-evaluate their options.

I have been using UiPath for seven years.

While Selenium offers web automation capabilities, open-source solutions may not always be ideal. As a result, clients are increasingly looking towards RPA tools like Power Automate, which is a more affordable option compared to UiPath, but with fewer features. Blue Prism, Automation Anywhere, and UiPath are all RPA tools with similar core functionalities. However, they differ in the number and variety of activities they offer. UiPath boasts the most features, while Automation Anywhere excels in document understanding, a key area where UiPath is catching up. Ultimately, the choice between these tools depends on specific needs. For cost-conscious clients, Power Automate is a viable alternative, while UiPath offers a comprehensive feature set and Automation Anywhere shines in document processing.

UiPath Orchestrator, a web-based application for managing deployments, simplifies the process. While primarily click-based, Orchestrator ensures a smooth and efficient rollout.

UiPath's licensing costs can be high, and to maximize their value, customers need a clear plan for utilization. The mistake many make is buying licenses without considering workload. Effective utilization comes from proper training and knowledge of UiPath's capabilities. With this knowledge, the high price may not seem so daunting. From a user's perspective, a well-defined plan is crucial. Don't buy one license for one process if you have 50! Having a full pipeline of automation justifies the cost. While UiPath may be pricier than other tools, its power is worth it – but only if you know how to leverage it.

UiPath is a strong contender, earning a rating of nine out of ten. However, its high price tag prevents it from achieving a perfect score.

Automated processes require maintenance every three to six months. Additionally, training a robot using hypercapnia elevated CO2 may take three to six months. To ensure successful implementation, we need to identify potential robot failure points and mistakes. We'll simulate these scenarios during training to refine their character responses and behaviors. Following the training period, we'll transition to periodic monitoring. This monitoring will gradually decrease as we analyze data logs and the overall system performance through the central management tool.

I have hundreds of use cases for UiPath. Mainly, it's used for AP and AR automation, outboarding, HR, and for vendors and customers. 

It's helped us reduce manual work for our employees and customers.

Having expertise in IPaaS has allowed us to create a lot of automation for our clients that they normally couldn't automate. It's a profitable solution in that sense. Also, it automates many steps that normally would require a lot of FTEs to do that work. You can ensure it's being done on time without any human errors.

The UI automation is excellent. Being able to automate clicks on desktop applications and browsers is very helpful. A lot of the other tools are very good at automating online system processes and similar things. However, when it comes to desktop UI automation, they are by far the leader.

They're just starting to add a lot of AI functionality, so there's definitely room for improvements in leveraging the latest AI technologies - like GPT, et cetera.

I've used the solution for about eight years. 

The solution is very stable. I'd rate its reliability nine out of ten.

It's extremely scalable. I'd rate scalability ten out of ten. 

Most of our technical responses are related to third-party websites changing their designs. You have to deal with those changes. The modern selectors are smarter and can adapt to change. However, if the developer changes a lot of things in the background. 

UiPath support is quite good. Sometimes they take a bit to get back to us, however, most of the time, they are pretty responsive. 

They do have a higher tier of service that costs more, and they are quite excellent. 

Positive

I use both UiPath and Power Automate. We used to use a tool called Win Automation. We switched from then due to the fact that they were prone to failure and did not have enough tools to meet expectations. They have since been acquired by Microsoft, and Microsoft Power Automate is based on that.

I'd rate the initial setup eight out of ten. It's pretty easy to implement. 

We use Azure Virtual Machines to deploy the robots and usually use a lot of the Azure services in conjunction with the robots. The cloud is on UiPath's automation cloud. That's where we have our servers - to manage the robust deployed data on multiple virtual machines.

In terms of maintenance, there are always releases and updates, and then you can usually design your own robots to watch over the other robots, which is really interesting. You have the flexibility to make your own monitoring; if it sees something wrong, you can enter a ticket and then dispatch it to the support team to respond to it. 

My whole developer team is involved in maintenance; however, I have specific support team members. There's 28 developers and seven support team members in that group.

We witnessed an ROI fairly quickly. For the cost of one developer license, you can produce a lot of automation. The robot license is a 24/7 one-year license. If you can run bots 24 hours nonstop on it when you can run many different processes, each process can save hours, hundreds of hours of time for employees. There's also a lot of savings from your customer side on being able to service things quicker as well. That you can't fully quantify; however, you find you can offer better customer service in terms of speed of transaction, et cetera. Even if you spend $10,000 to $15,000 on a robot license, you quickly recover your costs. 

The pricing is very competitive. There are some parts of the solution that are considered consumable, and as you consume more, you increase the cost. However, that's similar to other products out there. There might be extra costs for AI units, robot units, and data services. That said, what they give you out of the box for every license is usually sufficient for most enterprises.

I'm a customer, reseller, and partner.

I'd rate UiPath ten out of ten. 

I would advise new users that the biggest part is to always sync in reusable components. That will drive your ROI much quicker. If you can reuse pieces or design them in a way that they're reusable, then you can use them across multiple processes instead of redoing the work over and over. Thinking modular from the beginning is going to go a long way.

We are using it to automate business processes in the organization.

UiPath has impacted our operational efficiency quite a lot. There are a lot of scenarios where it has helped the end users. We also have benefited financially from it. We have streamlined the processes to an extent. We initially started with a basic data migration process, and now, we have our own intelligent automation and hyper-automation framework. We just get the requirement, put it in the framework, and start automating. We have progressed a lot.

UiPath enables us to implement end-to-end automation. There are certain instances where we do not get end-to-end automation, but those are the things that are out of RPA's capabilities.

End-to-end automation is important because we can showcase our capability more efficiently in front of our management and the client. We can show that something can be 100% automated if there is a use of 100% automation.

They have UiPath Academy. When UiPath was new, we did not have any online resources to go and learn. The YouTube community was small. There were no courses on Udemy or any of the online platforms. The offline platforms were also minimal. UiPath Academy was one place where we could go and learn and prepare for the exam. I got certified when UiPath certifications were free. I have done all the learning from UiPath Academy. As I move up in my role and responsibilities, if I want to learn a few more things, UiPath Academy is still the best place. You get a very crisp and clear understanding of everything.

We use UiPath’s artificial intelligence and machine learning capabilities for hyper-automation. In my understanding, RPA in the initial days was limited to redundant process automation, whereas now, the use of AI Fabric and other components makes the automation more intelligent. We can add decision-making to existing automation. There were many processes where we had stalled the process just because the next step was a decision-making step, and someone had to come and make a decision to move forward. Now, we have our own AI team to build the code that can make decisions on behalf of a person and also learn from the existing behaviors. That helps quite a lot.

UiPath saves time. It saves about 50% of the time. It never saves 100% of the time because we also spend a lot of time maintaining and doing enhancements to the process. Processes are never stable.

We have integrated it with multiple tools. The outcome has been very good. There have been challenges at times with the development, but the integration has been smooth so far.

Computer Vision is one good feature. AI Fabric is another good feature. The holistic Orchestrator platform is another feature that is very useful.

The RE Framework provided by UiPath is quite extensive. It solves a lot of problems and gives us a lot of time back. We do not have to create our own framework.

UiPath is more user-friendly than other RPA solutions that I have used. UiPath also has the biggest community.

Automation Hub needs to improve a lot. About two years back, it kept on crashing. It has improved a lot. We use it but not to a great extent. We try to build our own dashboards by using any of the data analytics tools.

It should give real-time data, and the integration with the servers is not that great. It can be because of the infrastructure that we have.

They can also consider integration with other automation tools because nowadays, a company does not have one automation tool or RPA tool. A company has multiple RPA tools. They can think of integrating the data from other automation tools in one automation hub so that it becomes centralized.

I have been using UiPath for close to seven years.

UiPath is quite stable. I would rate it a nine out of ten for scalability. It does crash sometimes. That could be because of the infrastructure we are using.

The reliability of any process that goes to the end user is tested with a set of data. We do rigorous testing because, at the end of the day, any error in production ends up in a financial loss, so we test the automation that has been built to quite an extent.

I would rate UiPath a seven out of ten for scalability. No technology is 100% scalable. As technology evolves, new features, such as GenAI features, need to be added. Scalability-wise, it can never go to a ten. Another reason why I rated it a seven is that I want Automation Hub to be scaled to its full potential. It has not been scaled up properly. I have got this feedback from different people across the organization.

The organization I belong to works on the use cases for building automation for given processes. We have around 15 developers doing this work.

I would rate UiPath support a ten out of ten. They have been quite supportive when we have raised any query with them.

I have been in the automation field for the last 12 years. I started with RPA with Blue Prism. I have worked with almost all main RPA tools such as Power Automate, Automation Anywhere, etc. I find UiPath to be the most user-friendly. There is the ease of having all the activities in the same panel. You can have the Studio setup and you can review the code as well with the analyzer. It gives a lot of flexibility when you are developing.

The one feature that is very good is that the marketplace is open. People can build their own set of activities and post them there, which is very useful. I myself have built a lot of activities. I have also used activities by other developers to complete my work. The marketplace is very helpful.

UiPath has the biggest user community. Its community is bigger than Power Automate, Automation Anywhere, and Blue Prism. Other than the community, there are also several groups. There are a lot of developers. If you are stuck with any issue, which is quite common, someone will have a solution for it.

Developing automation with UiPath is much easier compared to Power Automate, Automation Anywhere, and Blue Prism.

The deployment is handled by another team. I do not handle the deployment because the infrastructure team handles it. It should be a one-man job. It is not that difficult.

The deployment duration of a process depends on how big the process is and how much time and resources it requires for development. Usually, it takes two to three weeks. It can also take ten weeks depending on the process. 

All tools require maintenance in terms of upgrades, but that is probably handled by UiPath. We only maintain our own processes. If there are some changes to the selectors or any of the UI components, we have to update the project.

With RPA, it takes one or two years to see an ROI. It is not cost-efficient till then. When you start building hundreds of processes and utilizing the full capacity of the bots to work 24 hours, you get a good return on investment. Initially, it was expensive, but as we scaled up, we could see an ROI. We have seen a good profit.

Initially, the ROI is less. It is about 5% to 6% per year, but as the processes mature, the headcount reduces, and the human intervention also reduces. It eventually moves to 30% to 40% ROI.

It is the most user-friendly RPA platform, but it is also the most expensive RPA platform.

I would recommend UiPath to others because it is the most user-friendly. It is also developer-friendly because of the community. It also works across systems. These are the three reasons for recommending it.

We run a roadshow across the organization to understand which processes are redundant. We try to understand which part of a process can be automated by using the general RPA automation and only one tool. We also categorize them in terms of what can go under intelligent automation where a certain amount of decision-making is required. Another category is hyper-automation where we try to understand how to include different tools, such as machine learning code, AI code, NLP data set, or data mining set. If we have an existing tool for data mining and process mining, the final steps can be automated. These are three major criteria. For basic automation, we try to assess the type of automation. Is it desktop automation? What kind of resources are required? Do we need an attended automation or an unattended automation? Based on my experience, almost all of them are unattended automation. We then try to pull in the use cases, prioritize them, and start automating.

UiPath keeps on enhancing its product. Four years ago, there was no AI Fabric or Automation Hub, and now, we have all those things. They help a lot in delivering the project and having a prototype view for all the projects that are running.

Overall, I would rate UiPath an eight out of ten.

The use cases for UiPath depend on the specific requirements of each department within an organization. We typically meet with small groups of employees to identify potential automation opportunities within their departments. If a use case is suitable for automation, we develop the feature and build the bot for the customer.

UiPath integrates seamlessly with our existing products. Leveraging its AI capabilities, we're identifying new use cases. Additionally, UiPath offers a "bring your own model" approach, allowing us to utilize machine learning models from other vendors if needed.

UiPath enables end-to-end automation.

As a team of six developers, we rely heavily on the UiPath user community for answers to our questions.

UiPath helps us significantly reduce our on-premises footprint. It provides an automated touchless environment that we use in the administration and finance departments to automate a portion of our business processes.

We incorporate UiPath Academy courses into our developer training program to ensure they achieve specific certifications. For instance, all developers must obtain the professional UiPath certification. Each year, we prioritize which modules to target based on relevant use cases.

We use AI functionality in our automation. Communication mining and task mining are AI components of UiPath.

UiPath helps speed up and reduce the cost of digital transformation.

It helps reduce human error and frees  up our staff time to focus on other tasks.

UiPath has helped save us costs overall.

The biggest advantage of UiPath is its user-friendly environment. Unlike Azure and Blue Prism, UiPath offers a robust orchestration platform that allows central management of our entire RPA ecosystem from a single orchestrator. Additionally, UiPath excels in automating web applications.

UiPath provides a comprehensive suite of solutions for robotic process automation. Beyond the core UiPath Studio for building robots, they offer a range of AI-powered products such as communication mining, task mining, and the Automation Cloud. These solutions seamlessly integrate within a unified environment.

The pricing is high and has room for improvement.

I find UiPath's development environment to be challenging. Ideally, I'd prefer a more user-friendly approach like Blue Prism's, which utilizes a building block concept.

I have been using UiPath for 4 years.

I would rate the stability of UiPath 8  out of 10.

I would rate the scalability of UiPath 9 out of 10.

The technical support is good.

Positive

I have used Kofax but UiPath is far ahead of it.

The initial deployment is straightforward. Deploying bots using UiPath is easy.

We used external consultants.

UiPath is priced high.

I would rate UiPath 8 out of 10.

I recommend UiPath to others.