We use UiPath to replace the manual tasks done by humans through automation.

I recently automated a process within our SAP web portal. The bot I developed can extract data from an Excel sheet, which contains a list of approximately 200-300 company codes on average per day. It then processes each transaction by following these steps: Logs in to the SAP web portal, retrieves a company code from the Excel sheet, enters the company code into the SAP web portal, searches for the specific company details, locates the necessary data within the portal, and generates an invoice for the corresponding company code. This automation allows the bot to generate invoices significantly faster than a human operator.

UiPath saves seven minutes per transaction.

Building automation with UiPath is remarkably user-friendly and accessible, even for those with no coding experience. Its drag-and-drop interface and minimal need for coding make it easy to learn and implement, regardless of technical background. This low barrier to entry allows anyone to quickly grasp the fundamentals and build basic automation, making UiPath a great tool for both technical and non-technical users.

UiPath enables end-to-end automation. This not only helps them save costs and reduce processing time but also allows them to work faster and achieve greater efficiency. For example, sales teams can close deals quicker, increasing revenue and market share. Similarly, finance and accounting departments can streamline workflows, boosting accuracy and productivity. With these benefits, it's clear that embracing platforms like UiPath can be a significant step towards growth and development for businesses of all sizes. While there are other competitive tools like Blue Prism and Microsoft Power Automate, UiPath offers a comprehensive suite of automation solutions that cater to a variety of needs.

It offers a valuable User Community forum. This forum serves as a platform for users of any UiPath product to find quick and helpful answers to their questions and concerns. Regardless of their experience level or specific product use, the community actively responds to posted queries. This responsive support is a major advantage for UiPath users, making it easy to obtain solutions and assistance throughout their product journey. On a scale of one to ten, the effectiveness of the UiPath User Community deserves a high rating of nine and a half. Not only is the response time impressive, but the community also provides multiple solutions from diverse users worldwide. This allows us to choose the approach that best fits our needs and preferences. Overall, the User Community forum significantly enhances the UiPath user experience, and its responsiveness earns it high praise.

The UiPath Academy is a valuable resource for anyone new to UiPath. It provides a user-friendly platform where anyone can learn at their own pace through detailed videos. The Academy offers a wide range of courses, from beginner basics to advanced topics, all presented in a step-by-step format. This makes it perfect for anyone eager to learn UiPath and gain the skills they need to automate tasks effectively. By following the courses in the Academy, users can easily grasp the concepts, understand best practices, and even practice their newfound skills.

Human error is a frequent occurrence, and designing processes to deliver the desired results for clients consistently can be prone to human mistakes. UiPath helps eliminate these errors by automating tasks, ensuring accuracy and efficiency.

UiPath helps save time. The bot can complete five times the amount of processes a human can in the same amount of time each day.

UiPath reduces manpower requirements and enhances daily task completion, thereby contributing to cost savings.

UiPath isn't suitable for automating every process. While it excels at handling structured and repeatable tasks, it struggles with those requiring human judgment or intervention. For instance, document verification in hospitals often involves manual checks like blood pressure measurement, which UiPath can't automate. In such cases, alternative solutions are needed.

I have been using UiPath for five and a half years.

Generally, UiPath is stable. We sometimes encounter servers that crash and we have to transfer the process onto another server but overall the solution is stable.

UiPath is scalable.

The technical support is extremely good. Using the enterprise license ensures we receive a response within the hour. 

Positive

For any product deployment, we utilize dedicated virtual machines. During the proof-of-concept phase, each product is deployed onto a separate VM and scheduled for daily monitoring. A dedicated team oversees all running bots, ensuring smooth operation. Should they encounter any issues, they will flag them to the development team. Upon receiving exception reports, we, the developers, debug the code, fix the problems, and redeploy the code back to production. This iterative process ensures smooth product deployment and maintenance.

While deployment is straightforward for a single knowledgeable person, expediting multiple deployments simultaneously requires additional personnel.

I would rate UiPath a nine out of ten. UiPath is at the top of our list of automation tools because of the ease of use for non-technical users.

While I haven't yet had the opportunity to directly work with generative AI and machine learning features, I'm actively exploring their potential. UiPath has been at the forefront of integrating these advanced functionalities, including machine learning, natural language processing, and even generative AI itself. Their offerings extend beyond core process automation, encompassing process mining, communication analysis, and mining processes in general. Moreover, they're incorporating these capabilities into their educational platform, UiPath Academy. Although I haven't encountered a project requiring these advanced features yet, I'm excited to apply them in future endeavors and leverage their cutting-edge capabilities.

I worry about the potential downsides of overreliance on technology. Like anything in excess, too much technology can be harmful, both to the environment and to society. Just as deepfake videos can damage reputations, unchecked technological advancement can have unforeseen consequences. Therefore, we should approach it cautiously and employ it strategically, not haphazardly. This applies to individual use as well. For example, virtual machines are great tools, but they're not infallible. If a scheduled job on one machine gets stuck due to a technical issue, it can be difficult to diagnose and resolve. In such scenarios, relying solely on technology becomes impractical, and alternative solutions are necessary. Overall, while I recognize the power of automation, I believe moderation and critical thinking are crucial when it comes to integrating technology into our lives and work.

While the UiPath tutorials are extremely helpful for basic automation, some situations require coding knowledge to develop custom logic or fulfill specific client requirements. This is because building any complex logic often involves using syntax from a programming language. Therefore, it's highly recommended for users to learn the basics of a coding language like Java or Python. This foundational knowledge will enable them to understand how syntax works and build logic effectively, making the automation process smoother and more achievable. While UiPath does provide syntax options even for users who don't know a programming language, these methods are limited and may not always deliver the desired outcome. Understanding coding fundamentals allows for greater flexibility and control over the logic, ultimately leading to more robust and customized automation.

Our company is considering UiPath and Automation Anywhere for automating a mainframe application. I have explored UiPath, evaluated its capabilities, and completed a use case.

Building automation with UiPath is exceptionally straightforward. However, clients need to exercise caution by ensuring that the automation doesn't require intricate human logic. If they seek simple automation without incorporating human elements, UiPath facilitates an easy and automatic implementation, excluding the need for advanced AI features.

We leverage UiPath to automate processes aligned with the good cause our company supports. This includes tasks related to warehouse management and maintaining a clean architecture. For instance, activities like clearing out mailboxes, collecting bills, and optimizing server data storage contribute to reducing running costs for the machines involved.

We employ UiPath for comprehensive end-to-end automation in the client's operations. They have successfully automated around two hundred use cases, forming a critical backbone for their extensive operations. The dependency on automation results is notably high, especially in areas like warehouse management, where the efficiency gains are substantial. Enabling automation to handle these tasks daily liberates the workforce from repetitive manual efforts, allowing them to redirect their focus to other crucial aspects of their operations. This strategic use of automation enhances productivity and expedites the completion of automated tasks.

We have a robust user community within UiPath, and I have actively participated in it. Although I wasn't as engaged this year due to a significant impact on the client caused by a cyber attack on their network, the community support has been exceptional. Despite my increased workload in addressing the aftermath of the incident, the UiPath user community has proven to be like a supportive family. Whenever I've raised queries or sought assistance, the responses have been prompt and helpful.

The advantages of using UiPath are evident in the efficiency gains achieved by minimizing human efforts. For instance, when uploading a report to SAP or executing a job in Insight SAP, these processes can often take several hours. Without automation, users may be tied up in monitoring these tasks, risking potential human errors due to prolonged attention. However, implementing UiPath effectively liberates users from this prolonged monitoring. Automation ensures that tasks run seamlessly according to protocol, allowing users to easily obtain results and simultaneously engage in other important activities. The goal is not to overcomplicate processes but rather to streamline and optimize them for enhanced productivity throughout the day.

UiPath has played a crucial role in reducing our on-premises footprint and enhancing the solution's capacity. The company we're currently assisting primarily focuses on order management, dealing with a significant influx of orders. By leveraging UiPath, we've effectively streamlined the order management process, optimizing the solution's capacity to handle a large volume of orders.

Our team actively engages with the academy courses provided by UiPath. As UiPath continuously expands and introduces new features, the courses serve as an invaluable resource. We find that the admin courses are particularly beneficial for us. When we come across new elements or features, we go through the courses to understand them thoroughly. This allows us to assess their compatibility with our solutions and implement them at our own pace. Additionally, if there are issues with older automation, the admin courses assist us in applying updated solutions to enhance performance. It not only helps with incorporating new automation but also in maintaining and improving existing ones, making it an excellent resource for managed support.

It accelerates digital transformation and significantly lowers IT costs. This is achieved without the need for expensive or complex application upgrades or extensive IT support. Currently, we are reducing the number of active machines and servers in operation. Although there might be an initial investment in bringing up users, the efficiency gains result in substantial savings. As we streamline processes through automation, we not only reduce the number of calls and machines but also realize long-term ROI by saving on infrastructure costs. In essence, the more automation implemented, the greater the cost savings and efficiency improvements over time.

UiPath has been instrumental in minimizing human errors, particularly in the process of uploading orders into the system. With automation, validation, and auditing integrated into our workflows, potential errors are identified at the initial stage. This allows us to promptly notify users of any issues, providing details based on the preset parameters. Through these efforts, we have observed a substantial reduction, estimated at around twenty to thirty percent, in errors that could potentially lead to future problems.

It has effectively liberated employee time by automating around two hundred processes within our sizable company. Based on my estimates, we have saved approximately three to four months' worth of workdays. This translates into significant time savings for our team and contributes to improved efficiency and productivity for our client.

The most valuable aspect is its simplicity in coding. All that's required is a fundamental grasp of coding principles and a bit of logical thinking. Once you've acquired these skills, you can effortlessly write a substantial amount of code and easily upgrade it as needed.

The integration is seamless and streamlines our workload.

It would be beneficial to enhance application insights, and I've shared this suggestion with the UiPath committee as well. Occasionally, clients expect a process to run at a specific time, but due to various factors, it might get delayed by half an hour or more. Currently, we only become aware of such delays by actively checking within the application. It would be beneficial if the system could proactively generate alerts, notifying the client about any delays in the process execution. This would provide transparency and enable clients, as well as our team, to be informed and take necessary actions, such as considering a migration if needed.

I have been working with it for approximately six years.

It exhibits high stability. With a robust security department in place, we conduct thorough code reviews, contributing to a secure and stable process. On a scale from one to ten, I would rate it at nine.

Our clients are a massive enterprise with approximately two hundred automations in place. Scalability is dependent on the process level. If you have independent processes that can be executed, scaling up is straightforward.

Technical support is readily accessible to us always. I would rate it ten out of ten.

Positive

When comparing Automation Anywhere to UiPath, it's important to mention that Automation Anywhere has undergone numerous updates in recent years. In my assessment around 2020, it lacked features such as the concept of attended and unattended bots, as well as multi-bot automation. However, I believe they have since introduced these features, though I haven't personally explored them. In terms of features, Automation Anywhere lagged behind UiPath.

The deployment process took approximately three months for us due to various IT issues. This involved obtaining clearance from the IT, firewall, and security teams. In the current client setting, which has about five to six internal auditors, securing approvals was a meticulous process. Once all the necessary clearances were obtained, the actual implementation only took around fifteen days. Additionally, we received direct support from the UiPath team during the integration process. From our side, only three individuals were involved in the implementation process.

It has been deployed across multiple departments and various regions, including APAC, Europe, and Australia.

Maintenance is not a major concern. System-level maintenance is required, but if your automation is rigid and doesn't necessitate frequent changes, it's easy for us to manage and monitor. For maintenance, our current approach involves regular database cleanups and similar tasks since we are on-premises. However, once we migrate to the cloud, I believe such procedures won't be necessary anymore.

I believe that the price is on the higher side. From an ROI perspective, I would give it a rating of five out of ten. However, if we exclude the ROI considerations from the overall assessment, I would rate it at seven.

From my perspective, it's a strongly recommended tool. However, from the client's viewpoint, especially since they are venturing into RPA implementation for the first time, they prefer a proof of concept before proceeding. Overall, I would rate it ten out of ten.

We are a partner of UiPath and a system integrator for our clients.

For most clients, we tend to begin by focusing on areas with the highest potential for automation. This typically includes finance, procurement, or HR functions, with the first two being the most common choices. These areas are chosen because their processes are generally stable and repetitive, making them ideal starting points for RPA implementation.

However, our experience doesn't end with just one client. We've had numerous engagements, including with large, multi-company groups. Once one division like the "glass division" successfully implemented RPA, it often sparked interest in other divisions like the pharmaceutical division. Demonstrating a solid proof of concept makes it easier to scale the technology to diverse use cases across the organization.

Ultimately, overcoming the initial hesitation and showcasing the tool's benefits is crucial. Once the value becomes apparent, a shift often occurs, transitioning from a client-driven demand to a proactive push from various departments eager to eliminate tedious manual tasks.

While we haven't encountered any major technical roadblocks, understanding the potential for automation has been the primary challenge for users. Initially, we also faced some learning curve hurdles during the first few projects. However, as our internal expertise matured, approximately 80 to 90 percent of use cases have been implemented smoothly with minimal or no support from UiPath. It's clear that effectively identifying tasks suitable for automation versus those requiring human intervention has been the key hurdle. From a purely technical standpoint, the capabilities have been readily achievable.

While UiPath facilitates end-to-end automation, its feasibility heavily relies on the specific use case and associated tuning costs. The decision to automate isn't solely driven by cost reduction, but also by the number of tedious tasks it can alleviate for employees. Clients are often eager to free their workforce from such repetitive drudgery, especially if the task is long-standing and well-defined. In these scenarios, full automation often presents a compelling value proposition.

The UiPath user community exists on two levels. First, there's the general UiPath user community, managed by UiPath itself. This broader community offers a valuable resource for learning, sharing experiences, and finding solutions. Second, once a UiPath instance is set up within a specific client's environment, a smaller user community emerges within that client's organization. While this internal community may seem less significant, its role in supporting individual users in tackling automation challenges is crucial. By sharing their experiences and overcoming difficulties, these internal user communities can act as "roll cages" for individual functions, providing guidance and support regardless of the specific challenges encountered.

Initially, our focus was solely on on-premise solutions. In fact, up until last year, I hadn't encountered a single client who had implemented their RPA solution on the cloud. This was primarily because we catered to a mainly small business clientele. However, the landscape has shifted significantly, with more and more cloud-native solutions emerging. This shift has been driven, in part, by the cost-effectiveness of cloud-based options. One of the major roadblocks to cloud adoption in the past was the pricing of the orchestrator. While it might be suitable for supporting large client bases with thousands of users, it wasn't cost-effective for smaller businesses with only 100-200 users. Fortunately, UiPath has introduced a new approach, allowing us to purchase orchestrator instances tailored to specific user base needs. This, combined with the inherent benefits of a cloud-based platform, has made the cloud a much more attractive option compared to 2019. In conclusion, cloud computing is now a critical factor in the RPA landscape, and the adoption of cloud-based solutions has become significantly easier. This shift has opened up new opportunities for businesses of all sizes to leverage the benefits of RPA technology.

We started with five or six people trained online by UiPath and the different certification programs available in the UiPath Academy courses were helpful.

UiPath has helped to drastically reduce human error to almost zero by automating all the structured data that used to be done manually by people. This has improved the quality of work for our clients.

UiPath has helped free up employee time. Previously, we analyzed each potential use case to determine its priority. Before committing to a specific case, we built a business case to assess its potential benefits. This involved analyzing how much time automation could save, the associated cost savings, and the number of transactions it could automate. We performed this analysis during the design and assessment phases of our workflow. Following this process, we would gather the data and present it to management for approval before moving forward with automation. The amount of time saved depends on the individual use cases but they are significant. What used to take hours now takes seconds.

UiPath has delivered cost savings for our clients' organizations, not through mere implementation, but through thorough assessment. We start by demonstrating the technology's value through small-scale projects, then scale up. At this point, we gather a list of potential use cases, identify the number of users who could benefit, and pinpoint the manual tasks ripe for automation. Only then, with a business case in hand, do we proceed with full implementation. This careful approach ensures that when use cases are deployed, they translate into meaningful time savings and reduced manual workload. As a result, our clients typically see cost savings in staff reductions of at least 30 percent.

UiPath is an efficient and user-friendly tool. It allows us to record and capture actions, which it then translates into underlying code. This makes development incredibly fast. The centralized orchestration feature is also a major advantage.

Clients are often convinced by its features and marketing. In some cases, when competing with Blue Prism and Automation Anywhere, UiPath has won out due to its faster time to market. This was especially true during the early days of RPA when clients were still experimenting and wanted to try multiple vendors. UiPath's flexibility and strong support, both during evaluation and implementation, were also key factors in its success.

We sometimes use the AI functionality mainly for document scanning but at the time it was poor and had room for improvement.

The operation costs have room for improvement. 

I have been using UiPath for over four years.

UiPath is a stable solution.

We haven't encountered any scaling issues, and UiPath is theoretically scalable for up to 10,000 bots. We've successfully implemented over 100 use cases for a large client with multiple subsidiaries, receiving no complaints.

The technical support is good.

Positive

The initial setup is straightforward and UiPath worked with us for every deployment.

We implemented UiPath for our clients in-house.

We evaluated Blue Prism and Automation Anywhere. Blue Prism and Automation Anywhere are not as user-friendly as UiPath and they don't have the same user community.

I would rate UiPath a nine out of ten.

Previously, we distinguished between Automation Anywhere and UiPath based on their bundled offerings. Automation Anywhere included category two AI capabilities with their RPA solution, while UiPath focused solely on RPA and didn't have much presence in the AI space at the time. Although UiPath could integrate with other AI vendors, this wasn't a significant interest for our clients.

Most deployments we completed for our clients were central.

There are multiple use cases. We have use cases for the ticketing system for assigning the ticket, resolving or maybe closing the ticket, and opening a new ticket. We also have a business use case related to insurance. I worked for an insurance client, and by using automation, we could create a policy that is used for testing purposes. If they had a new enhancement or an issue, they wanted to test whether it was working properly or not. They provided us with some raw data, and we tested that.

UiPath enables us to implement end-to-end automation. It is very important for us.

We use the AI functionality in our automation program. It helps us with decision-making. The AI functionality has enabled us to automate more processes overall.

UiPath speeds up digital transformation and reduces the cost of digital transformation.

UiPath definitely minimizes the operational expenses. By automating the static tasks that people are doing on a daily basis, there is a reduction.

UiPath reduces human errors. With static tasks, such as data entry, there are more chances of human error. With robots, there is less chance for error.

UiPath frees up employee time for other tasks. By automating static processes, we can save time and utilize it for other tasks.

UiPath definitely saves costs, but we cannot fully replace humans with robots. A human is required in certain cases. We can reduce at least 70% of manual tasks and for maybe 20% to 30% of tasks, we need human intervention.

The IDP feature is most valuable in UiPath because there are a lot of invoices and bills in every company. If they want to extract from a scanned document, it is very useful.

UiPath is very easy. We can build very complex processes within a few days.

UiPath has a very good community. If I am facing some issues, it is very easy to get the help of the community. They provide a solution very fast if I post an issue there.

UiPath Academy is good for learning purposes and certifications. They have beginner courses and advanced courses. By using them, it is easy to implement UiPath in a real-life project or process.

When it comes to decision-making, the robot will work based on what we feed it. It will not take any decision at runtime the way a human can. If they can put more intelligence in the robot for decision-making, it will definitely be beneficial for us. For example, if something is not working and it can dynamically decide at runtime what would be the next step, it will be beneficial.

Additional features such as chatbots and AI should be included in the UiPath itself. UI development is another thing. It could be improved for web development and app development.

I have more than six years of experience with UiPath. I have also worked with Automation Anywhere for a year, but I am more familiar with UiPath.

It is scalable. They have ML and also Python. They are adding a few more features.

We have around 1,000 people using UiPath. We have different groups in our company. We have separate teams. There are multiple different tools. UiPath is in one vertical. Automation Anywhere is in a separate vertical. 

Most of the time, if we raise a ticket, they help us to resolve the issue. I would rate their support a seven out of ten. The response time is as per the issue. Sometimes, it is very fast, and at other times, I have to wait for a day or two to get help from UiPath, so I have had both good and bad experiences with their support.

Neutral

I have worked with Automation Anywhere. I have also done scripting, but I had to write a lot of code to automate, whereas, with UiPath, it is simple. It is drag and drop.

It is deployed on-premises. There was no issue at all in deploying it.

For the deployment of bots, we have different VM servers. They are unattended ones. The deployment of bots is a very simple task. 

I can do the deployment myself. It is not a big task.

It saves six to seven hours for one person in a day. It saves the cost of one FTE, which is very high in US dollars. It is more than the cost of a robot. There are definitely savings. If the utilization is more, the savings would be more.

When I started with UiPath, there was a desktop model, and we did not have to purchase Orchestrator. Now, there is a bundle or package of Orchestrator with attended or unattended robots, so the cost is a little bit on the higher end. They are selling the Orchestrator model or the admin model. If someone wants to purchase the standalone or desktop model, they cannot do that, so the cost is on the higher side, but if we purchase more licenses, it gets reduced. If we purchase fewer licenses, it will be high.

If you have good use cases, I would advise using UiPath. Compared to other tools, UiPath is very easy to learn. A trial version of UiPath is easily available, whereas the trial version of Automation Anywhere and Blue Prism is not easily available. Automation Anywhere provides a trial version nowadays, but previously, it was very difficult to train people on that. That is the reason UiPath is the market leader at this time.

I would rate UiPath an eight out of ten.

We managed over 500 global tasks worldwide, leveraging UiPath to automate procurement, financial accounting, customer service processes, and customer relations.

We evaluate resumes through the RPA and ChatGPT four. We also arrange service for customers who need repairs to their devices through automation we developed using UiPath.

UiPath enables end-to-end automation. The end-to-end automation is important because it allows us to reduce our testing and reporting time from 28 hours down to 15.

UiPath has helped us shorten the time for our supply chain and revenue report generation. By using UiPath Document Understanding the OCR can read the PDF documents and automatically drop the file into the ERP system significantly reducing our time.

UiPath has streamlined our operations by digitizing our documentation and converting it to easily accessible PDF files. This has significantly reduced our physical footprint, eliminating the need for paper storage and manual document handling.

As a partner of UiPath in our region we are required to take all the Academy courses so we can better service our clients and share our use cases.

We have 1,000 clients around the world, each with unique invoice formatting preferences. Our AI system efficiently sorts these invoices based on their specific formats. By automating more processes through AI, we've significantly improved efficiency. For example, while standard OCR takes a minute to process a PDF invoice, our AI system does it in just two seconds.

UiPath has helped speed up our digital transformation. We have created a large data lake to help with analytics.

We require human verification for the final invoice numbers. Using UiPath the number of human errors has been reduced to one percent.

UiPath has saved ten percent of our employees' time by automating the invoicing process, translating the invoice language, and emailing it to the original user.

UiPath helps save costs. We can keep the license costs down by using one API license to convert all our PDF files into Word.

UiPath is well-suited for automating tasks within Oracle applications and can be deployed on-premises or in the cloud. This flexibility is particularly advantageous when dealing with sensitive data that cannot be migrated to the cloud for security reasons.

UiPath needs to improve its integration with Microsoft products such as Office, SharePoint, and PowerPoint.

I have been using UiPath for two years.

UiPath is stable.

UiPath can scale to our needs.

The technical support is good. We rarely have to use them.

Positive

For general automation needs, we choose Microsoft Power Automate due to its cost-effectiveness compared to UiPath. However, for Oracle-centric automation, where stability is paramount, we rely on UiPath.

The initial deployment was complex. Many settings within the orchestrator need to be set before running a job. Once we implemented UiPath we had our user team keep an eye on it for one month to ensure it was stable, scheduling only attendee jobs before moving onto more complex automation.

In our region, we have a team of 15 to 25 people for the deployments and a smaller team of five in North America.

We implement UiPath in-house.

UiPath is expensive compared to the competition. We pay a license fee that is over 20,000 USD.

We evaluated Automation Anywhere, Power Automate, and UiPath. Automation Anywhere and UiPath are more expensive than Power Automate.

I would rate UiPath a nine out of ten.

We do require the assistance of IT to help increase our digital transformation.

Maintenance is required when updates are made to a process or component. Our team of 25 is responsible for the maintenance as well.

I'm using UiPath on an automation project for my company in the banking domain. The use cases are for things like insurance claims and debit card transactions. We use it for our clients' requirements and also internally to address any of our company's needs for UI automation. 

When we started the client's project, they had a simple process, but they were dealing with a large volume of data. Most organizations primarily rely on Excel as their main solution, and they're doing processes through that. They wanted to automate Excel processes that they had been doing manually. UiPath improves productivity and saves time. For example, I developed a bot for processing insurance claims in UiPath. It involved checking documents and comparing them to the information in the databases. The process would take around 40 minutes to perform manually. We reduced that to eight or nine minutes per process through automation. It greatly increased the volume we could handle, producing a lot of value for the organization.

As we developed more automations for Excel, their manual work decreased, so they gave us more requirements. I've developed about 15 separate processes for the banking project I'm working on. Each process has its own way of doing it. We have developed network solutions. UiPath has contributed so much to the development of automation in our company. Our clients are pleased because they can boost their revenue by introducing bots.

UiPath has helped us reduce our on-premise footprint. The development cycle depends on whether it's a major or minor process. We start development, test, and deploy. After that, a support team will maintain the process, and we will not be involved again. We have multiple people working on a particular project, and it changes with every sprint of a cycle.  

UiPath Academy has lots of videos and other resources. While we can go to YouTube or some other source to learn about UiPath, we don't get a comprehensive understanding of the solution or the latest features. We can only get this through UiPath, and everything we need is in the courses. You can take a foundational course to learn the basics and get a certification that is valid everywhere from the advanced developer courses. Every company expects its UiPath developers to have this certification. 

UiPath's AI functionality is useful if we're working with unstructured data. For example, if we have a PDF where the data we want to extract is not separated, we can use AI to define the data for automation. I have done some practice use cases for learning purposes, but I haven't used AI in a project.

The solution helps to speed up digital transformation. I'm not sure about other countries, but many banks in India are still doing things manually and not using UI automation. This is a revolution in banking technology because bots are doing everything, and they don't need a lot of people to do the tasks.

UiPath can reduce human error, but a developer needs to understand the process completely that the bot will perform and provide all the conditions for how to perform things. After the client approves a project, we create a bot, and it will function based on the solution documentation. The UiPath bot will perform whatever conditions I give it. About 80 percent of the solutions we develop will complete the process without human intervention, and the remaining 20 percent of automations require some manual effort.

The solution frees up employee time because UiPath doesn't require much coding knowledge. If we can find a working solution for many purposes, we can download it. We don't need to spend time developing as many processes. 

I like UiPath's coding engine. We don't need to know much code. Most of the activities in UiPath are drag and drop. It's easy to build automations in UiPath. If we need support also, that doesn't require much effort. The UiPath tool gives us a structured framework. That is used in almost every project I work on. It made our development process effortless. We've completed a lot of projects with the help of the framework. 

The UiPath community enables users to share knowledge and bots that they've developed. If I have a bot installed in our machines, it doesn't require much effort for other users to run it. The user experience is seamless and user-friendly. Everything is ported on the back end, and it works as expected everywhere. If we have any doubt about a topic, we can post a question on the user community forum, and people from around the world will offer solutions in minutes. It takes very little time to get the solution. 

We only use the UiPath Community for support. It would be nice if a team of developers or a support person were available to help us work internally on our project. That would be helpful.

I have used UiPath since 2020.

UiPath is stable. All of my colleagues in other companies feel that this is highly stable compared to other tools.

UiPath is scalable.

I rate UiPath eight out of 10. We primarily get support from the UiPath Community, but sometimes their solutions work differently when we take it to our machine sometimes we have this capability. 

Positive

I also learned Automation Anywhere at the same time, but I found that the UiPath interface was easier for beginners to learn. 

We use UiPath as a cloud service. You create packages that are deployed through Orchestrator. Any machine with access to Orchestrator can just download the package and run it. The deployment is straightforward if we have the necessary access. We need to add a package to Orchestrator and download it. It doesn't require much time. 

We have a team of people. Every deployment includes developers, a support team, and an engineering team that will deploy the code to the production machine. The support team will ensure the bot is running properly after deployment, while the developer is the one who creates the package. UiPath doesn't require much maintenance aside from upgrading the bots with packages from UiPath. 

The pricing model is based on the number of processes. My colleagues tell me that UiPath's pricing is pretty normal compared to other solutions. 

I rate UiPath nine out of 10. I would recommend it to anyone who is interested in RPA. It's easy to learn and implement. You will not be disappointed. I still have a lot to learn. There are so many capabilities. 

One of the use cases I've worked on involved uploading a small book containing mathematical formulas, images, and other content to a website. We converted the book's introduction into an XML file and utilized UiPath to seamlessly upload all the information onto the publication website via a step-by-step process using notes.

Another use case involved generating reports by scraping data from specific websites, particularly in the banking sector. The information gathered from one website was then uploaded to another website. These automation tasks included handling schedules, duplicative tasks in Excel, and automating financial processes. This encompassed tasks such as fetching data from databases, manipulating the data, and updating the database accordingly. Furthermore, reports were generated and distributed to users both via email and Excel files.

The automation processes also extended to extracting data from various sources, such as PDFs, images, and tables, showcasing the versatility of the automation solutions implemented so far.

While we haven't incorporated AI or machine learning into our automation programs yet, I have acquired knowledge about these technologies through the Academy.

It empowers us to implement end-to-end automation, a crucial capability for our needs. Achieving full automation is pivotal, and building a process from start to finish ensures a comprehensive, 100% automated solution.

The UiPath user community is beneficial, especially when new features are introduced. For instance, with the recent addition of mail integration, the community provides valuable information. In cases where we encounter challenges using specific properties of activities in the APAC, the community forum becomes a reliable resource to discuss issues, seek solutions, and stay informed about various processes and functionalities.

It helped us in entirely minimizing our on-premises footprint.

I've seized learning opportunities through the UiPath Academy, where my initial learning journey began. I continue to rely on the Academy for various courses and continually update my knowledge.

It is expected to accelerate our digital transformation, enhancing the speed of various tasks over time. While I cannot provide insight into the cost implications, the positive impact on speed is noticeable when it comes to digital transformation efforts.

It has significantly minimized human errors, especially in tasks involving extensive document processing and repetitive jobs.

It has contributed to time savings for us. With the ability to automate the monitoring process for any website, we can now sit back and relax.

We have achieved cost savings by implementing automation. Utilizing automation allows us to streamline the tasks currently handled by multiple team members. With automation, we can allocate just one team member to monitor the automation board, resulting in reduced costs compared to the expenses incurred for seven individuals performing their specific tasks.

I find the pivot feature particularly noteworthy as it enables seamless connection to any source system, allowing for data retrieval from diverse sources. Whether dealing with conventional or unique source systems, UiPath's pivot feature empowers us to connect, extract data, and efficiently integrate it into the system. Additionally, I've been impressed by the task mining and task capture functionalities. This feature provides insights into the entire process, making it a compelling addition. The document understanding feature is perhaps the most significant and useful use case for UiPath. It allows for extracting data from both structured and unstructured formats, providing versatility in handling various document structures.

Creating automation with UiPath is straightforward, whether you're building them or simply learning how to use the tool. It offers a trial version that's accessible for two years, making it convenient for anyone looking to learn and apply the platform. The simplicity extends to the process itself; setting up conditions and building automation becomes easy and intuitive. Regardless of the complexity of the task, UiPath enables the creation of goal-based automation, ensuring efficiency and effectiveness in achieving specific objectives.

When dealing with a VPN connection, automating the process becomes essential. However, challenges arise when attempting to automate multiple VPN connections.

I have been using it for more than four years.

The stability of the automation depends on how we establish the rules for a specific automation task. When we define a set of rules for rule-based automation, it tends to operate smoothly without lagging or getting stuck. The automation remains robust as long as the established rules are adhered to, even when there are changes in the user interface of the system.

I would rate the scalability capabilities eight out of ten.

We reached out to tech support when encountering challenges that we couldn't resolve independently. Although direct contact with them has been limited to the initial stages, such as during the license purchasing process, we have relied on the technical team's assistance for troubleshooting and problem resolution.

The initial setup was relatively straightforward.

We have the flexibility to deploy both on-premises and on the cloud. The ease or difficulty of deployment is somewhat contingent on the client's machines. Various client systems may have specific restrictions; some are more stringent, while others have fewer limitations. The complexity arises when certain systems impose restrictions, especially concerning data source connections. The number of systems to be deployed dictates the need for a team knowledgeable about effectively integrating the software into diverse systems, but mostly two individuals are enough. Overall, I find the deployment process to be quite straightforward and maintenance to be easier compared to other alternatives.

The pricing is quite reasonable. I believe it is more affordable compared to other automation tools such as Automation Anywhere, which is often considered out of budget.

My suggestion would be for any user interested in learning about UiPath to start with the trial version before committing to the implementation. Overall, I would rate it eight out of ten.

I have been using UiPath for automation purposes. I have designed processes for various business requirements in the insurance sector, such as policy comparison, application contact confirmation, and underwriting notes.

I have been mostly designing processes for clients' purposes, but I have also designed processes for internal business logic and other purposes such as HR automation to help HR. We have automation where all resumes get downloaded in the local folder. We grab the information from the PDF and store it in the Excel format.

UiPath enables us to implement end-to-end automation. We follow the specifications provided by our architect. We use UiPath Studio to design the processes. It is very helpful. We can easily drag activities and use them in automation.

UiPath is user-friendly. We can easily drag and drop activities even if we do not have any knowledge of coding. They are improving the dependencies and libraries, and they are focusing on activity enhancement. They are providing more options in the properties panel to use it.

UiPass will 100% speed up digital transformation for us. It will be helpful.

UiPath has reduced human error by 30%.

UiPath has also freed up time. The actions performed by humans are now performed by the bot. It saves almost 90% of the time.

The enhancements that they provide are valuable. We have been using certain built-in activities in which we have to define the classes. For instance, if we are using the for-each loop, we have to define the for-each loop for the particular class. If you drag and drop the variable itself or if you drag and drop the data table, it automatically takes the built-in class. It automatically fetches that and sets it up. Previously, we had to select the first two pairs of variables, then we had to select the classes for those particular variables. UiPath is rapidly enhancing the features inside the activities for developers' use.

I am a developer. I come from a background of Java technologies. I know how to code. For me, UiPath is far easier. We can just drag and drop the activities and write code, whether it is VBScript or VB.Net. For me, it is easy, but I have also seen people who do not have a coding background using UiPath to design a process. That is the main advantage of UiPath. You can design processes even if you do not know coding.

They should provide some more property options to the users in the Enterprise Edition 2021 and 2022. They should provide some more options and some more functionality for the developers to use the activities. They should also improve the activities panel and add more activities.

Their support should be improved in terms of response time.

I have been using UiPath for four years. I have experience with UiPath processes and Orchestrator. I have built business processes for clients and for internal use purposes.

It is stable. I would rate it an eight out of ten in terms of stability.

We can scale it. I would rate it an eight out of ten in terms of scalability.

We are using it in multiple offices. There are about 200 people who are using it.

Their support is slow. They should respond faster. I would rate them a five out of ten because they do not quickly respond to our queries even in an emergency. They take two to three days, but we would like them to respond with more urgency.

There are also UiPath forums where we can ask questions, and they help us.

Neutral

I have not used any other RPA solution.

The deployment is straightforward if you are a developer. It takes about a week.

It is deployed on the cloud. It definitely requires support and maintenance. 

We have five to six members.

Its price is fair. We have no problem. It is good.

I would 100% recommend UiPath if you want to automate any processes.

I have done certification from UiPath Academy. My colleague has also done associate certification. I am planning to do advanced certification, but I have not started it yet.

I would rate UiPath a nine out of ten. I am extremely happy with UiPath but not the support team.

I am a mechanical engineer, and I am in charge of seeing various production processes. We have various equipment and systems. Sometimes, they were unmanageable, and we used to experience breakdowns because of poor maintenance or poor management by our staff. That is what prompted us to try automating the systems and making them more efficient. That is why we acquired UiPath, and we have been using it to automate various production and design systems and processes.

UiPath enables us to implement end-to-end automation. It has helped to ensure that there are no machine breakdowns. It helps to ensure that what we are designing and what has been produced is as per the requirements.

We use the AI functionality in our automation programs for specific departments. We specifically use it in sales and finance. Most of the activities deal with data and numbers, so we needed to integrate artificial intelligence into those departments. It is helping us arrange our sales numbers, have our customer data, and maintain our employee information and data.

The AI functionality has enabled us to automate more complex processes in finance, sales, and customer departments. Previously, we used to struggle with the data in terms of breaking down those Excel numbers and the sales data. The AI functionality helps us break it down and understand it much better. Also, AI has helped us make decisions more easily because it helps us collect data and information much faster. These reports are very valuable in our company.

UiPath has enabled us to automate more processes overall. Initially, we planned to use the platform for design and production, but we have moved to customer service and finance, so it has helped us a lot more. There have been improvements in security management, customer service management, and ERP processes.

UiPath has reduced the cost of digital transformation. When you have UiPath, it opens up integration with other third-party platforms, such as customer relationship management platforms and workforce management platforms. It has opened up the way for digital transformation in our company.

UiPath has reduced human error. It serves as a second eye and goes through whatever has been done by our workforce. It helps to detect much faster where the issues are.

UiPath has freed up time. Previously, we used to have two shifts, a day shift and a night shift, but now, for the night shift, it is not a must to have all of the human workforce. Previously, we had 20 people on the day shift and 10 people on the night shift, but now, during the day as well as the night shift, we have 5 people less than before. We are able to assign other duties to these employees, and they are able to work on them. The work that was being done by 10 people can now be done by 5 people and much faster. We are able to assign these employees other activities where we were lagging behind. Overall, time has been freed up in our organization.

UiPath does save us money. When the systems and facilities are running faster, we are able to produce more. We can also serve our clients faster and even reach out to new markets, so it does save money and opens up more avenues to earn more money.

The best feature of UiPath is the integration. UiPath works very well for the automation of our facilities and systems. It not only integrates with our production systems but also with our ERP and CRM. It integrates with all of our processes so that we work in a unified manner and efficient manner.

Another strong point for acquiring UiPath is the ability to deploy and use it across various organizations operating in various industries. It does not matter whether you are in finance or engineering. You can deploy UiPath without many problems and start automating your operations.

Support maintenance is an improvement area. I understand that UiPath Academy is there to help users understand it better, but it would be better if the support and community were faster in responding to what is requested by clients. Sometimes, it takes quite some time, so a faster response when clients need something would be better.

I have been using UiPath for around four years.

Generally, it is stable, but it also depends on the usage. With any incorrect usage, it can crash.

It is scalable. New versions are coming up, and their teams are very generous with the information. They are very helpful. 

Their support could be faster. Overall, I would rate their support a seven out of ten.

The UiPath Community is helpful in knowing about a problem. When we are looking for new information, we can get the help of the experts and peers at the UiPath Community to get accurate information about the platform.

We also used UiPath Academy initially to get trained on the proper usage of the platform. We only did the initial training there. Our usage has been minimal.

Neutral

We were not using any alternative automation platform.

It was moderate in terms of complexity because we were trying to gather information about the platform, but we were able to link up with the other user communities.

It requires maintenance on our end. We have a team that is trained in the UiPath support and UiPath Academy. They have been checking the overall working levels and ensuring that they reach the required service levels. They also help to scale it up in case there is a new version or upgrade.

We used a UiPath integrator. He addressed our concerns much faster. Overall, we had a team of about five to seven people who were involved in the deployment and active adoption.

We have seen a return on investment because UiPath has made production faster. It has also reduced errors and breakdown times. All these errors and breakdown times used to cost us. We reduced them and the overall stability is rising, indicating that we are realizing our return on investment.

I find its pricing to be okay, but it also depends on the size of the company. Small users and individual users might not be able to exhaust all the features of the platform, but SMEs and large organizations are able to use the platform in a broad manner. They are able to enjoy many more benefits. UiPath needs to come up with a pricing and licensing model that favors small users and individual users.

To new users of UiPath, I would advise liaising with the user community that is closer to them and becoming a member. I would also advise taking advantage of the UiPath support and academy. You need to have a team of experts who can train you firsthand on its usage. If you follow those two steps, you will start reaping the maximum benefits of the product from early on.

In our case, it was not very easy to use UiPath, but it was also not very difficult. With the right team and with the right support from UiPath, you can do it without facing many difficulties, but when you have a team that does not understand it or that has not undergone the training, it will be difficult. With a team that is briefed and knows what it is supposed to do, it is not that difficult.

Overall, I would rate UiPath an eight out of ten.

I am working for a client. I am using on-premises UiPath Orchestrator. I have installed UiPath Studio and deployed some processes for automation. 

I have used it for SAP automation, Excel automation, and web automation. I have not yet used the AI functionality. I might use it in the future.

Manual tasks are reduced, and in less time, I can complete a task. 

UiPath has sped up our digital transformation by 20%.

UiPath has reduced human error. With automation, correct values get entered, and there is a reduction in human error. There is a 10% reduction.

UiPath has saved us money because there is a reduction in manpower. It has saved about 20% on costs.

In terms of time savings, for Excel automation, the backend activities are much faster, whereas web automation takes time because it requires loading the screen and capturing the elements. For Excel automation, the backend activities take 30% to 40% less time.

UiPath Orchestrator is very user-friendly and easy to understand.

The interface is very good. In the latest one, they have added many more activities, which has made it even easier to do automation.

While doing web automation, I am facing a selector issue. In the web portal, we need to capture a screen element. For capturing the screen element, when I run the job the next time, it fails because the limit is not recognized. It is very difficult to make the selector stable. It is not easy.

I have been using UiPath for more than two years.

At times, when I restart the system, the deployed robots take time to connect to the UiPath Orchestrator. Overall, I would rate UiPath a nine out of ten in terms of stability.

It is scalable. We can use it in different companies or industries, such as hospitality or finance. I would rate UiPath a nine out of ten in terms of scalability.

It is deployed at one location, and we have four to five users of UiPath.

I am satisfied with their support. Whenever I raise a ticket, they provide the required support. 

UiPath has a user community, but I did not use it much. I used the UiPath documentation.

I have also used UiPath Academy and completed three courses. I have done the foundation course, the advanced course, and the continuous learning course. I am satisfied with the UiPath Academy courses.

Positive

I have also used Automation Anywhere. Compared to Automation Anywhere, UiPath is more user-friendly. In Automation Anywhere, we have to do lots of things, whereas in UiPath, we have to do fewer things, which makes it easier to do automation. Also, capturing the screen is much harder in Automation Anywhere. It is easier in UiPath.

The deployment of UiPath Orchestrator only takes one day. 

In terms of maintenance, it only requires yearly license renewal and making sure it is up to date.

We have two people who are involved in the UiPath deployment. 

Overall, I would rate UiPath a nine out of ten.