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Automox is an excellent option for patch devices
What do you like best about the product?
For me, the best part of Automox is the easier of use, the new option of remediation and the community. I can find a lot of interesting information there.
What do you dislike about the product?
I dislike that sometimes the update has issues and some devices appear disconnected.
What problems is the product solving and how is that benefiting you?
Now with Automox, I can monitor the devices and apply the patch using the schedule, which helps the organization prevent cyber attacks.
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Extremely User Friendly and Easy to use
What do you like best about the product?
I like how simple it is to setup groups and begin updating devices right from the get go! We were able to get our devices patching in next to no setup time. In fact, we didn't even need all of the time slated for setup with the onboarding team.
What do you dislike about the product?
The authentication piece I feel, is a little clunky but not a deal breaker. I know we are able to use SAML login through Google which would be great but we still have to enter our email addresses each time.
What problems is the product solving and how is that benefiting you?
We have many devices that leave our internal network in the hands of users on a variety of networks. Having piece of mind knowing these devices are going to be up to date and secure.
Automox Review
What do you like best about the product?
GUI looks really good, I'm impressed by the features and colors it offers.
What do you dislike about the product?
The activity report is not up to date. The dashboard is also not up to date/live.
What problems is the product solving and how is that benefiting you?
We'd like to see Automox have more on it's roadmaps like the issues I just mentioned.
Great patch Management solution for hybrid environments
What do you like best about the product?
i like that it is cloud based so I that i can keep an eye on all my remote users and see if they are up to date on patching. If they are not i can schedule patching and reboot schedule.
What do you dislike about the product?
I wish i could limit user access based on group built in the interface instead of by organization setup.
What problems is the product solving and how is that benefiting you?
Keeping my endpoints up to date on patches and scheduling patches for after hours to maintain my machines so i know that they are patched with the latest fixes. We are also able to remote into machines for troubleshooing.
Awesome solution for remote patch management
What do you like best about the product?
Automox gives us a central place and visibility to see what is the patches situation for our clients.
As a cybersecurity company we have our reputation on the line, and we did a vast research on the best solution to fit these needs.
As a cybersecurity company we have our reputation on the line, and we did a vast research on the best solution to fit these needs.
What do you dislike about the product?
I honestly think there are now disadvantages here.
What problems is the product solving and how is that benefiting you?
Automox keeps us assured to patch operating systems, web browsers and dozens of third party applications.
Automox policies keeps the process automated and requires minimal inspection.
Automox policies keeps the process automated and requires minimal inspection.
Automox and Jumpcloud works well together
What do you like best about the product?
Automox has this function that will consolidate all the required apps patch, and OS updates and require you to approve and it will auto push to the relevant schedule groups.
What do you dislike about the product?
Nothing to dislike. Is the way to go. There was one when we tried implementing wallpaper change by using Automox but the only ready available script is for Macbook and not for Windows. We posted on the community but no reply from them.
What problems is the product solving and how is that benefiting you?
helps with constantly checking if updates of your apps are required. For example, it will show u there is a Chrome update required for your approval.
Automox - The patch management solution you always needed
What do you like best about the product?
Automox is easy to use and allows you to patch common applications seamlessly.
What do you dislike about the product?
If an application is not on their supported list, it's a lot more difficult to patch because all the steps to identify the necessary configuration are manual.
What problems is the product solving and how is that benefiting you?
Automox allows us to easily and automatically patch most of our common business applications without much of an IT overhead.
Recommendations to others considering the product:
When considering all the other players in this space (and there aren't many!) Automox was the clear choice for ease of use and easy rollout.
Automox for patching
What do you like best about the product?
I like that Automox is multiplatform and offers a wide variety of packages including community sourced packages.
Their documentation is robust and makes it straightforward to look up how to do work necessary for implementation.
They are also very active on the MacAdmins community Slack answering questions from customers which is greatly appreciated.
Their documentation is robust and makes it straightforward to look up how to do work necessary for implementation.
They are also very active on the MacAdmins community Slack answering questions from customers which is greatly appreciated.
What do you dislike about the product?
I think that their approach to macOS operating system patching, while pragmatic, does not align with recommended practices and adds unnecessary risk via additional Securetoken holding accounts on a device.
The way that they talk about patching compliance is very opinionated and I'd like to see them offer more flexibility to customers to gather up, for instance, all the Chrome installs to see what compliance looks like from that angle.
As currently implemented, it takes significant work to get the information I need out of the tool.
The way that they talk about patching compliance is very opinionated and I'd like to see them offer more flexibility to customers to gather up, for instance, all the Chrome installs to see what compliance looks like from that angle.
As currently implemented, it takes significant work to get the information I need out of the tool.
What problems is the product solving and how is that benefiting you?
Automox is in our environment to specifically solve the problem of how we patch across both macOS & Windows endpoints without having to manage and build out separate tooling.
Recommendations to others considering the product:
Do a proof of concept and ensure all your reporting needs are met before implementing and signing a contract.
Great experience with light weight endpoint management
What do you like best about the product?
Low resource cost, ability to create and implement scripts.
What do you dislike about the product?
Needing to administrate it yourself; last I used, very few 'packages' available.
What problems is the product solving and how is that benefiting you?
Problems was installing software at scale.
I have enjoyed automox and using it and support has been very responsive when needed.
What do you like best about the product?
I love the support that is given. They help with things that are not technically automox problems. They are extremely responsive and their help with the api is amazing.
What do you dislike about the product?
There really is not any dislike other than the fact that lately, they have had a rememberal number of unscheduled downtime issues. Not a huge number but it became concerning when I could recall that i happened before.
What problems is the product solving and how is that benefiting you?
We solved general patching as well as software deployments. There most helpful things that they did was uninstall unneeded programs.
Recommendations to others considering the product:
It is a great product with lots of potential
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