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Easy cross platform patching
What do you like best about the product?
It works with all the OSes we use in our infrastructure. Most other patching tools either only support one or two Linux Distro's or don't patch macs. This has allowed us to simplify our environment to a single dashboard for patching instead of three.
What do you dislike about the product?
Only downside is if users jump from one subnet to another often (For laptops) the agent sometimes can show the device as being offline until the next scan schedule or the system reboots. Also they haven't gotten access rights quite squared away so you can't yet limit access to specific groups to specific users.
What problems is the product solving and how is that benefiting you?
Our previous patching solution required an on premise server and did not patch Ubuntu or Macs. It was also a very convoluted process to view the information I was looking for such as OS build, last check-in, if the system required a reboot plus they wanted extra for troubleshooting and deployment. I'm now able to have an easy to read dashboard , have worklets for custom scripts, and can more easily create many custom patching schedules for the same groups.
Recommendations to others considering the product:
If your main need is being able to patch Windows, Linux, and Mac systems both local and hosted (AWS, Azure etc), push scripts for policy changes, software installation etc and don't want the overhead of multiple servers for patching Automox is great. They have fantastic support, have a growing worklet library for software installs, GPO changes, bitlocker enforcement etc.
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Automox is an awesome product for meeting our patching needs.
What do you like best about the product?
Ease of use and price point. The design of the web portal is beautiful. I love using Automox.
What do you dislike about the product?
The inability to search devices based on additional parameters such as last user to login.
What problems is the product solving and how is that benefiting you?
Our systems are secure. I am saving time as an admin by not having to manually patch all of our Windows & Mac computers.
Recommendations to others considering the product:
Make sure to plan out your deployment in coordination with all team members throughout the company.
Great start-up solution, manage diverse endpoints, easy interface
What do you like best about the product?
Visibility into endpoints? Patching across Mac, Windows, Linux? Deploying software or policies? hard to pick just one thing!
What do you dislike about the product?
Reporting is on the way up, I know from speaking to the team at Automox, but currently it is the Achilles heal.
What problems is the product solving and how is that benefiting you?
If you have a diverse infrastructure of endpoints, how do you patch? How do you deploy policy goals? How do you deploy new software? Now imagine you do not have Active Directory, on top of the real-world fact that AD doesn't play well with Apple or Linux anyway. Automox solved all of this.
Recommendations to others considering the product:
Automox is a SaaS Systems Management tool I would easily recommend. It works cross-platform and gives quick insight into system hardware and software, the ability to patch on schedules and as you desire, and more. This was the only tool that met all of our requirements when we searched for a cloud-based cross-platform tool to perform inventory, software deployment, and patch management. Add to that the excellent price point - it was an easy decision.
Automox has been a lifesaver.
What do you like best about the product?
Everything they have to offer -
Patches and visibility,
Required Software,
Custom Policies allows for all sorts of fun things.
Patches and visibility,
Required Software,
Custom Policies allows for all sorts of fun things.
What do you dislike about the product?
They're still heavily evolving, but so far the largest negative impact has been the dashboard. Loading times are sometimes difficult to bare.
What problems is the product solving and how is that benefiting you?
Update compliance, remote support, and visibility for both.
Recommendations to others considering the product:
If you're looking for an all in one patch/software solution, you can bet Automox will take care of it. If there's anything you think it's missing Automox will happily take your suggestion under advisement, and you shouldn't be surprised if you see it pop up in a new release.
Easy and effective cloud-based
What do you like best about the product?
The overall layout and intuitive way to add endpoints. It is easy to divide them into groups and set schedules
What do you dislike about the product?
It is sometimes difficult to consistently apply patches, but that is more to do with the endpoint
What problems is the product solving and how is that benefiting you?
The problem of constantly needing to patch in this day and age of hacking and malware!
Recommendations to others considering the product:
Well if you are installing it on a newer version of Mac OS make sure you have all of the security settings correct or it will not work
Best software for getting Windows patches
What do you like best about the product?
We have been using it for 2 years and every week it applies the patches to our 100 computers. If a patch cannot be applied we get a weekly email that informs us what failed and why. We then can research each failure and the patch applied or have the patch ignored. With WSUS this was not possible. WSUS, in my opinion, is not easy to use and not effective
What do you dislike about the product?
To be honest I do not dislike anything. It is a great product and very helpful
What problems is the product solving and how is that benefiting you?
We are keeping all our computer patched and secure. The benefits is it is automatic and we do not have to worry that a computer went unpatched.
Recommendations to others considering the product:
Give it a try. It is worth your time.
Rocks
What do you like best about the product?
Setup is a breeze, dashboard is clean and informative.
What do you dislike about the product?
Windows patches can be a pain. Needs more manual restarts than I care for.
What problems is the product solving and how is that benefiting you?
Windows has done everything wrong this year with their patches. Automox makes my life easier.
More than Patch Management
What do you like best about the product?
The user interface is simple, clean and easy to sue even by first time user. No need to to spend too much time on training.Ability to deploy patches quickly and not only for Windows but also Mac/Linux and patch 3rd party software. It is very powerful and flexible tool to help administrators to provide patch management.
What do you dislike about the product?
Not really anything that I dislike ... Automox came long way where is today and it is still evolving solution that has more to offer in future with adding more features into product. Right now only dislike is the Slack messages about added and removed hosts into dashboard as they do not provide details. However, I believe this is very small thing and will be fixed in future releases.
What problems is the product solving and how is that benefiting you?
It solving the major task of any sysadmin in company -- patching all hosts, on internal network or our remote users as well Automox allows us to react quickly to zero day vulnerabilities and be able to push the patches way quicker then before with old solutions.
Recommendations to others considering the product:
Really try it out, ask right questions. Automox is listening to its customers and constantly improving the product and adding features into product.
Patching made easy!
What do you like best about the product?
Awesome tool to use. Good to have for patching remote systems. Set up is easy. Support and communication is spot on from Automox team. The UI is good and relatively affordable product to use for an organization.
What do you dislike about the product?
Nothing so far to dislike anything about it.
What problems is the product solving and how is that benefiting you?
Patching made easy for remote systems.
Recommendations to others considering the product:
Go for it!
Just a little bit about Automox
What do you like best about the product?
I like that I can setup patching schedules per grouping of machine. For example, we have our clients split up based off of the type of machine, then we patch the machines on different schedules.
What do you dislike about the product?
I dislike that I can't simply pick the days of given months for patching. I have to choose by the month and week. But, for instance, If I want to patch every 4th week of every month, if there is a day that is on it's 4th iteration that month, but not a part of the 4th full week of that month, the patching starts earlier than expected, so you have to setup a second patch schedule to handle split weeks.
What problems is the product solving and how is that benefiting you?
We are utilizing Automox to handle monthly patching for OS updates and third party applications via patching schedules. We also have a schedule set that installs important patches daily if needed, but without forcing a restart. The downfall of doing that is if you install important patches without requiring reboot, then most clients don't get restarted until it's time for monthly patching.
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