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Automox
What do you like best about the product?
Lots of features, keeps us up to date on all patches all the time
What do you dislike about the product?
Reporting, wish there were more of them out there for us
What problems is the product solving and how is that benefiting you?
Patching workstations and servers
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automox
What do you like best about the product?
like how much granualarity it has with being able to patch all of our systems
What do you dislike about the product?
reporting could be better, would like to see better and more reports for fails and successes of patches
What problems is the product solving and how is that benefiting you?
patching windows systems on pcs and servers
One of the best patch management tools out on the market
What do you like best about the product?
Dashboard one for all to administer every customer's pc in one place. This thing does it all and also produces very handy reports that i can easily give to one of my customers. This thing is a lifesaver and also covers my rear by patching security loop holes that might not get patched.
What do you dislike about the product?
The customer service is good however it is hard to understand them sometimes and also the wait times have been long before. The waiting for the tickets responses has also seemed sometimes to lag but they do appear to be getting better.
What problems is the product solving and how is that benefiting you?
It is making my medical customers stay Hipaa compliant by patching them and securing the pc as well as all my other customers making all of them up to date without me having to manage every single pc. Plus the reporting rocks!!
Recommendations to others considering the product:
Spend a little time getting it setup and get reports right and it will same you a ton of time and headaches down the road.
Loving Automox - the best BYOD - Mac/PC patching platform available
What do you like best about the product?
User interface is easy. Install and management is a piece of cake. But the best, by far, is the ability to patch BYOD workstations in a manner that staff find agreeable.
What do you dislike about the product?
Really nothing. I would like improved ability to message end-users to let them know via Automox that we need them to restart their machine. Improved ability to label machines during install or set up individualized deployment links, but these are relatively minor quibbles.
What problems is the product solving and how is that benefiting you?
Patching BYOD workstations and Macs. Automox is the ONLY solution I have found that provides a non-intrusive and secure method of patching BYOD workstations as well as handling Macs and PCs and third-party software.
The challenge of patching BYOD is that people are (reasonably) reluctant to allow a company to install RMM software on their personal workstation. With Automox, I can communicate to staff exactly what we see on their workstation when we install Automox and assure them we do NOT have remote control capability or other privacy intrusion, but yet I can still push out patches and see patch status. This is INVALUABLE!
The challenge of patching BYOD is that people are (reasonably) reluctant to allow a company to install RMM software on their personal workstation. With Automox, I can communicate to staff exactly what we see on their workstation when we install Automox and assure them we do NOT have remote control capability or other privacy intrusion, but yet I can still push out patches and see patch status. This is INVALUABLE!
Recommendations to others considering the product:
Try it! Now!
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