Studio Creatio
CreatioExternal reviews
293 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Very good and flexible tool supporting business
What do you like best about the product?
Simple to use and configure. Integration with the mail in a few seconds. Variety of our-of-the-box processes. Intuitive and ergonomic user interface. A modern look, very friendly in everyday use.
What do you dislike about the product?
It would be great if the information search was not only based on filters. It will be good to be able to do basic operations such as adding, adding, subtracting etc. in a more simple way than programming.
What problems is the product solving and how is that benefiting you?
The system is irreplaceable in everyday work for a sales team. All in one place with any tool. Good data quality translates into reliable reports and subsequent actions that can be done consciously for different customer groups. This allows focusing on selected priorities
Great customizable platform for CRM and BPM
What do you like best about the product?
The platform allow us to develop almost any business situation with highly custom forms and processes, almost codeless. The Dynamic Case Management remind us the importance for the processes to be focused on a journey, specially the customer journey that comes upfront for all the CRM out-of-the-box services provided. The connection between all objects give us a real 360º view of a customer or any other object we are working on. Finally, the capacity that I can provide to my customer for them to update and do minor changes without extensive training and risk.
What do you dislike about the product?
It didn't reach the 95% codeless, specially regarding the mobile app, but its getting there.
What problems is the product solving and how is that benefiting you?
I'm solving problems in areas so different as logistics, quality management, human resources and sales. The capacity to automate and dematerialize a process in a simple and quick manner allows almost anyone to produce quick changes on the processes, on data, on business rules. At the end we can get a fully customizable solution.
Great services and functionality.
What do you like best about the product?
The support I get from BPM is amazing. I couldn't recommend BPM more. They are amazing and walked me through all aspects of the project. Very quick responses.
What do you dislike about the product?
There really isn't anything I dislike.
What problems is the product solving and how is that benefiting you?
BPM helps with standardizing work flows and processes.
It has been a learning experience on the process of developing on BPM platform.
What do you like best about the product?
The customer support manager is extremely helpful. The response time to queries is really good.
What do you dislike about the product?
The complexity in the academia access. Predefined entities are not classified. No mention of the class methods, attributes etc. Sample codes should provide what functionality they would help achieve.
Difficulty in getting developer sessions while developing is another sore point.
Difficulty in getting developer sessions while developing is another sore point.
What problems is the product solving and how is that benefiting you?
Trying to create HR services on an integrated studio bpm'online platform.
Creatio is a great solution both for efficiency and effectiveness
What do you like best about the product?
"Creatio offers an exceptionally user-friendly interface, making it accessible to users with various levels of technical expertise.
And it's seamless integration with a range of development standard languages as JScript and C#, significantly simplifies the integration of external tools."
And it's seamless integration with a range of development standard languages as JScript and C#, significantly simplifies the integration of external tools."
What do you dislike about the product?
It could further enhance its no-code offerings and provide more debugging tools. These improvements would make Studio Creatio even more comprehensive.
What problems is the product solving and how is that benefiting you?
Creatio offers an exceptionally user-friendly interface, making it accessible to users with various levels of technical expertise.
And it's seamless integration with a range of development standard languages such as JS and C#, significantly simplifies the integration of external tools. We have a lot of lead sources so had to build multiple integrations. It was pretty easy for me as an experienced engineer.
And it's seamless integration with a range of development standard languages such as JS and C#, significantly simplifies the integration of external tools. We have a lot of lead sources so had to build multiple integrations. It was pretty easy for me as an experienced engineer.
Wonderfull Application Highly Recommended
What do you like best about the product?
Bpmonline is the best platform CRM, I love module Sales because it helpfull for me.
What do you dislike about the product?
I don't like bpm online android version, but its okey for me.
What problems is the product solving and how is that benefiting you?
We are using Bpmonline Sales. Amazing application, Low code and just drag and drop like a puzzle.
Recommendations to others considering the product:
BPM is a good choice because this is inexpensive CRM. Easy to use and make me happy.
Flexible and very intuitive Customer Service Platform
What do you like best about the product?
Bpm’Online is a very complete and flexible platform with many possibilities for creating new and tailored business processes to fit the organization needs. It performs well and offers a very quick and efficient service and technical support.
The platform provides the ability to create tailored reports, quickly filter data and clearly consult the history and timeline of clients. For Case Management this feature has proven to be very effective.
The platform provides the ability to create tailored reports, quickly filter data and clearly consult the history and timeline of clients. For Case Management this feature has proven to be very effective.
What do you dislike about the product?
The Knowledge Base is a very static repository, and it doens’t allow the user to dig-into some subject or navigate it.
There is a need to use multiple screens (especially to use documents taken from the Knowledge Base) which is not very user friendly.
The chat app integration was not very good (many code adjustments needed).
There is a need to use multiple screens (especially to use documents taken from the Knowledge Base) which is not very user friendly.
The chat app integration was not very good (many code adjustments needed).
What problems is the product solving and how is that benefiting you?
If you’re looking for a Customer Support solution, the bpm’Online platform is a very efficient tool which allows management of specific roles and functions, monitoring and supervision.
If you know your processes well and have a struturred idea of waht you need to take out of the plaftorm, bpm’Online (with the help of the very supportive customer service) can deliver.
If you know your processes well and have a struturred idea of waht you need to take out of the plaftorm, bpm’Online (with the help of the very supportive customer service) can deliver.
Easy to use and great support if you have any issues.
What do you like best about the product?
Lots of out of the box features, however if you need to very intuitive to set up. Lots of flexibility to easily configure and reconfigure. Very powerful analysis possible.
What do you dislike about the product?
Not a lot. At times if you have complicated processes to set up it can seem challenging but the support team are always there to simplify and help.
What problems is the product solving and how is that benefiting you?
Managing our sales project and pipeline much better. We have a much better platform to share business information
Recommendations to others considering the product:
BPM is worth investigating. Its a very valid option.
Up and running - fast!
What do you like best about the product?
We were able to customize and add/remove data fields, processes and external integrations. I love the ability to create an external web hook that connects to any source that we need, then trigger a BPMonline business process and pass parameters in to do business process automation.
What do you dislike about the product?
Documentation needs improvement, need more examples to develop quicker.
What problems is the product solving and how is that benefiting you?
automating business processes. we've been able to do everything that we've wanted using business processes and external REST API integrations.
Recommendations to others considering the product:
exercise a trial version for 30 days.
Amazing highly congifurable solution to meet most of our needs
What do you like best about the product?
Bpmonline is highly configurable and customisable solution that has increased the efficiency and productivity for users. We love the business processes and the automation functionality it offers to eliminate manual work on regular, smaller tasks. It was great to customise the built-in processes to our specific business needs. The other good thing about this solution is that users were able to move to Bpmonline quite quickly, without the need of lot of training. Data migration through data import was not that difficult either, once we cleaned the data.
What do you dislike about the product?
Would like to see more integrations/connectors for industry standard applications e.g. Zapier, Sage, MYOB etc. Also, AI is not as mature as its competition so that needs to be worked upon by Bpmonline.
What problems is the product solving and how is that benefiting you?
We are using Bpmonline for all: Marketing, Sales, and Service. And number of automated processes within these areas.
Recommendations to others considering the product:
The product is recommended. However the company should have their requirements well-thought of so that the right partner can design and implement the right solution. Data migration is not that difficult, again the implementation partner needs to understand the business before undertaking the solution. Would also mentioned that if a company is moving away from an existing CRM, their users should not expect that they will get the exact same solution on Bpmonline. Bpmonline solution will increase the efficiency by improving the processes as well as automating some of the tasks.
showing 201 - 210