Studio Creatio
CreatioExternal reviews
293 reviews
from
and
External reviews are not included in the AWS star rating for the product.
great business adaption by the power of BPM & CRM together
What do you like best about the product?
ease of use and power of customization. bpm'online is very intuitive
What do you dislike about the product?
to have to save on every action. should be automatic
What problems is the product solving and how is that benefiting you?
sales process automation and customer service
Recommendations to others considering the product:
Go for it, really challenging the big ones
Best CRM/BPM Tool
What do you like best about the product?
Drag and Drop Business Process Development, Dynamic Case Management, Ease of Use.
What do you dislike about the product?
Nothing much as of now.
The UI can be improved.
The UI can be improved.
What problems is the product solving and how is that benefiting you?
Integrations, Workflows, Dynamic Case Management and the list goes on.
Recommendations to others considering the product:
Try It, You will be amazed to see its possibilities.
Amazing platform with compettitive prices
What do you like best about the product?
Bpm'online is a strong platfom with all capabilities needed to manager simple or complex processes considering all processes across organizations (BPM), Marketing, Sales and Service . Configurable and with very user friendly interface allow business people getting independent from IT department managing from simple to medium complexity changes in the platform and help companies to accelarate time to market.
What do you dislike about the product?
Platform is still little known in Brazil and South America. Bpm'online should carry out some publicity actions to strengthen the brand
What problems is the product solving and how is that benefiting you?
Problems solved: implementing 360° customer view, maximize opportunity conversion, deep undestanding of customer journey
Benefits: increasement of customer engagement and wallet share percentage.
Benefits: increasement of customer engagement and wallet share percentage.
Recommendations to others considering the product:
It's not only about robustness, but also very competitive prices. If I were you, I would download a free trial and call a representative for more information. You will not regret!
Customized to Fit Small Pharmaceutical Company's Needs
What do you like best about the product?
bpm'online has a plethora of training videos and tools to help users get acquainted with the system. As a small pharmaceutical company, we have grown exponentially simply by using the Sales product from bpm'online. It has been very easy to customize the system to fit our needs.
What do you dislike about the product?
I cannot think of one thing that I dislike about this system!
What problems is the product solving and how is that benefiting you?
bpm'online has allowed us to discover several issues within our organization; those issues are related to follow-up and the sharing of information regarding customers, quotes & sales. These problems have all been fixed by utilizing bpm'online's "Activities" module.
Happy business Partner/ Happy Customer in the Insurance Industry
What do you like best about the product?
Bpm’online is an easy to use system. We were able to customize and adjust it based on our specific needs and goals for our client. The business process platform is a huge advantage.
What do you dislike about the product?
Frankly, it is hard to find anything to complain about the platform. Even though our team faced some minor issues in the initial stages of the implementation, the support team quickly resolved them. Due to system versatility and customizability, almost all business tasks can be solved using the various flexible tools that the software has to offer.
What problems is the product solving and how is that benefiting you?
Bpm’online functionality is built on a scalable platform for more efficient workflows. As a bpm’online partner, we can now provide our customers with high-end tools so that they can effectively manage all marketing, sales and customer service channels. With the implementation of bpm’online, we reduced technology costs and eliminated expenses associated with unexpected software upgrades and personnel.
Recommendations to others considering the product:
Do your research. I would strongly recommend other potential buyers to read user guides and watch webinars in the initial stages of the product implementation or usage. Delving deeper into bpm’online functionality to understand how it works will help you get the most out of the technology.
Bpm’online is a well balanced sales, marketing and service CRM software
What do you like best about the product?
We have been using bpm’online for a few years now and we think it’s a fantastic tool. We love the user friendly nature of the system and it’s ease of use. This is a great benefit for new recruits as they can pick up and use the system without having to go through weeks of training.
We are also using the automation tool that is provided with bpm’online and this is saving us hours a week on manual tasks including general administration and reporting.
We are also using the automation tool that is provided with bpm’online and this is saving us hours a week on manual tasks including general administration and reporting.
What do you dislike about the product?
There’s not much we dislike about bpm’online. However, we would love to see more customisation functionality added to the mobile application.
What problems is the product solving and how is that benefiting you?
We are currently using bpm’online for our sales, marketing and service teams and we have significantly increased our performance in all areas as well as being completely synchronised across all of our departments.
Recommendations to others considering the product:
If you are thinking about taking on a new CRM project with bpm’online, I would highly recommend contacting one of their local partners in your region. This helps when it comes to avoiding common mistakes and to ensure smoother transition.
Easy to use CRM with an outstanding process engine
What do you like best about the product?
The dynamic case management enables customers to quickly implement business processes without any coding. The email integration with Exchange or Outlook 365 is very simple to set up and the manual linking to accounts, leads, opportunities or other records is foolproof.
What do you dislike about the product?
Customizing the GUI sometimes requires coding. Importing data is easy and quick but requires many preparations in Excel.
What problems is the product solving and how is that benefiting you?
The dynamic case managements supports a critical business process. The inbuilt approval task controls the progress in this workflow. It is now possible to create mini pages to quickly add, edit or view data without leaving the page.
A Learning Process with an easy to understand application structure
What do you like best about the product?
The intuitiveness of the application and being able to walk in and work out the logic of the application easily
What do you dislike about the product?
Some of the application setup features could be tweaked to make them easier to use
What problems is the product solving and how is that benefiting you?
The problem of merging 2 CRM's to one and unifying processes
Excellent CRM, easy to use tool capable of handling anything your business requires
What do you like best about the product?
This application can scale to any business of any size. It's unique and customized environment can be curtailed to any industry. It has limitless capability to customize to an individual's needs. Easy reporting capability and very powerful analytics tools which give you power to manage and monitor business perfectly. bpm'online has been developed in .NET platform which allows developers to customise application faster. They have also regular updates with lots of new functionalities.
What do you dislike about the product?
There are some added extras that would be very useful to a business, but as with any business model, these extra features are not always free.
What problems is the product solving and how is that benefiting you?
It is a good platform for gathering the customer data and working around it in order to improve customer relationships, marketing and increase sales numbers. It has a great level of customization and integrates well with third-party apps.
Bpm'online CRM
What do you like best about the product?
The ability to scale bpm'online into all operations of the business, because of the Marketing, Sales and Service offering on one platform. Additionally the ability to create, drive and monitor process easily.
What do you dislike about the product?
Initial system set up can be challenging as bpm'online has massive scope and capability, and to keep your requirements in check can be difficult.
What problems is the product solving and how is that benefiting you?
I utilise bpm'online to monitor and process Marketing and Sales initiatives. By using bpm'online the I'm able to stat a process once a lead is automatically registered in the system through lead generation efforts developed in bpm. We can then automate communication and launch the right sales process based on a multitude of factors and data. This allows slick handling of of all aspects of the sale cycle and increase conversion.
showing 231 - 240