We generally use GoAnywhere MFT to transfer all the files that we have. We are a group of 11 entities put together, so there are multiple servers that we use and multiple locations. The company is spread across 11 cities, so the transferring of files is becoming easier when we are using the MFT software.

One of the features of GoAnywhere MFT that I prefer the most is the sharing option. There are files that can be shared across the entire team members, and there are files which can be shared only with specific team members. The password protected files can be given only to a specific team member of my choice, and there are files which can be universally opened by all the team members. That is one feature which I appreciate.

Another valuable feature is the scalability of the product, which is very good. We initially started with a small amount of data, and now we have grown into it, and the large volume of data that we are transferring is very easy for us.

Since our entire company consists of around 11 entities put together, the usage case has been increasing day by day. The scalability of GoAnywhere MFT is a very good platform to scale rapidly as well.

The customer support and feedback system of GoAnywhere MFT could be improved. The customer support is a bit slow from their end. The time lag they take to respond to our queries is more than expected, so I would give a solid seven out of ten for the customer support.

We have been using GoAnywhere MFT for one and a half months now.

I currently do not face any downtime from GoAnywhere MFT or feel there is anything which they can do better. From my end, I will not be able to give any criticism about any of the services that they provide.

During the time we have used GoAnywhere MFT, I have not faced any downtime or any lags regarding the transfer of files or any of the services that we have used.

The experience with GoAnywhere MFT support could have been better and quicker from their end. Apart from that, I did not face any other issues, but the time lag they took to respond to our queries was more than expected, so I would give a solid seven out of ten for the customer support.

The initial deployment of GoAnywhere MFT was very quick and simple. It was an easy process, not complex at all, so it was easy to understand and a very quick process.

We are a small team of around three people who were required to implement it.

We have not used any alternatives to GoAnywhere MFT; this is the first that we have used. We had an in-built solution that we were using until now, and we have just taken this option.

The pricing of GoAnywhere MFT was a management decision that was taken. I was not involved in the pricing part of it.

The module of GoAnywhere MFT that was given to us was very simple and easy to learn. There was nothing complex about it, and the module was very self-explanatory for us, so we did not face any difficulty with the usage of the modules.

It took around five to seven working days to fully install GoAnywhere MFT.

For any new users who are opting to file their data, GoAnywhere MFT is a very good solution to try. It gives us excellent safety, and the data are encrypted. For any new users who are just looking into the market, this will be a very good product for them. The size of the data that can be shared is also very good; we can share a huge amount of data very easily, and the transferring of the data is very easy.

On a scale of 1-10, I rate GoAnywhere MFT a nine.

We primarily use GoAnywhere MFT to securely transfer our files and encrypt files and other data points that we have. We transfer it across cloud storage platforms, which is our main use case with this software.

We also build workflows which can be easily configured. There is a scheduler feature inside the GoAnywhere MFT platform which automatically helps us run these workflows and basically helps us get our reports securely on time through cloud.

The scheduler feature in GoAnywhere MFT is something that I appreciate very much because we primarily deal with large data sets.

Our file transfer that we do is quite large and we require a daily check-in and monitoring data that comes to our email. The scheduler automatically encrypts the data and sends it to the corresponding email IDs or the corresponding cloud platforms automatically without any manual intervention.

This saves a lot of time for us and ensures we get our data on time.

Feature-wise, I don't think there's any negative aspect about GoAnywhere MFT; it's very much packed, very good and ready to go.

One area where they can improve is that many training documents are missing. Initially, when I started using the software, I found it a little hard to navigate and understand. More help documents and knowledge-based documents could have been much more useful. That could be developed, but apart from that, feature-wise, everything is great.

I have been using it for about a year to 14 months.

I have not seen any instability with GoAnywhere MFT; in fact, it's very good.

There's no lagging or ping issues. The data we usually transfer consists of large files, and it's quite smooth and clean. There's no lag.

Being a cloud solution, GoAnywhere MFT is very much scalable.

Currently, we have three locations where we use this, and we might expand it to five or six locations. Because it's a cloud platform and a stable platform, it is scalable.

The support team for GoAnywhere MFT is very knowledgeable. Any query that I have, they are very patient with me and they try to give me the reason behind the issue and then solve it.

They're pretty quick and responsive. It's not a situation where you raise a ticket and wait for 48 hours to get a response; it's immediate. Their knowledge level is something that I appreciate with the team.

I have not used any alternatives to GoAnywhere MFT personally.

Learning how to fully use GoAnywhere MFT took time for me personally; it took around four to six weeks to understand and learn the entire process and product.

That was time-consuming. Ideally, it should have been completed in a week or two at maximum. With products such as this, time is an important crucial factor. That was the only issue.

I would recommend contacting the GoAnywhere MFT support team earlier to understand the platform more quickly. I spent six weeks learning the system, but if I had reached the support team earlier, I might have understood it in two or three weeks.

I would recommend everyone to use this kind of managed file transfer software, if not GoAnywhere MFT, then something else, so that data remains safe and encrypted, especially considering the prevalence of data theft.

I would encourage them to use GoAnywhere MFT.

On a scale of 1-10, I rate this solution an 8.5.

Our use case involves using it for data transfer and the files that we are moving in and out for the external vendors that we have for the US-based clients such as Vanguard, IVR, and other things that we have.

We use the GoAnywhere MFT agent, which helps extend MFT automation to remote systems. External vendors that have automation on their side can keep their files in the agents we install, making transfers simple and hassle-free.

We used Secure Forms for one project, specifically for UPS file transfers where we created forms and had the integration done for the external vendor for SFTP.

The best features of GoAnywhere MFT include the data transfer they provided for the Cloud Connectors regarding the SharePoint connector, where previously it would be a single file transfer, but now it includes multi-file transfers in a single operation. With the integration that they developed with the Cloud Connector configuration version introduced in May this year, I was satisfied with the integrations we developed, and that was a good feature I could see.

Aside from the connectors and integration, we had the agents installed for external vendors, which allows for long-range data transfers and the accommodation of large files for single transfer. This setup is hassle-free and ensures data safety. It also includes some security features such as encryption and decryption, improving security features in this tool.

This solution has improved my organization significantly. Previously, the integration we had was with SOAP-based connectors and other integration tools that were hard to develop in a couple of months. With the introduction of the tool, the vendors that came in were satisfied with the solutions provided, and file transfers were easy, creating a robust solution. Any simple changes from their side take less time and cost, making it a genuine tool for our clients in our US company.

Using Secure Forms has positively affected our operations. Previously, we had single SFTP transfers, but introducing Secure Forms allowed us to handle many files in a single operation. When end users fill out and submit requests via web clients, it creates a hassle-free and easy way for us to work.

Regarding areas for improvement, the logging part needs enhancement. Currently, the logging we have includes custom backend Java default coding for error codes. Improving this to provide more precise insights on how connections close would significantly enhance error management in GoAnywhere MFT.

Aside from logging, the timeouts we experience on SSH connectors could be improved. During long-range file transfers, such as 1000 files, the connections tend to break. Providing precise reconnection attempts in the connector would help projects work more efficiently.

I have been using this solution in my company for almost 3 1/2 years, utilizing it for MFT, file transfers, and other integrations that we are dealing with.

The deployment process was minimal work from the DevOps side. If we establish different environments for our working area on this platform, it is manageable. Having a single platform for all environments would complicate things.

I would rate the stability of the solution at around six.

The minimal bugs we've experienced are manageable, but there have been downtimes we dealt with, especially at the beginning of deployment. Now that downtime has significantly reduced.

In terms of scalability, I would rate it around five, as it needs further scaling. The interface built should be more stable, as performance varies across different browsers and deployed versions.

When comparing GoAnywhere MFT with other file management software, I have worked with integration tools such as Mulesoft, Logic Apps, and Thru. Thru is a big competitor of GoAnywhere MFT, but I find it easier to get templates developed with GoAnywhere MFT, and the installation and support from the backend are better compared to other tools. GoAnywhere MFT is a single combined platform for everything.

The solution took more or less 4 months to deploy because we already had inbuilt templates, making subsequent deployment much easier.

Currently, we have around 50,000 web users onboarded. The production users benefit from hassle-free access and security measures such as a 90-day password change or single SSH key usage.

The return on investment seen since using GoAnywhere MFT is significant. After onboarding, the number of vendors increased considerably compared to the previous setup, reflecting the brilliant turnaround we've achieved.

Percentage-wise, the ROI is around 15%.

In terms of pricing, I find it fairly priced.

I can recommend GoAnywhere MFT to more users, as this tool proves precise compared to other integrations we've seen. However, there are other tools such as Thru, which do offer more robustness. Nevertheless, in terms of stability, GoAnywhere MFT is a solid option.

We have done the Cloud Connectors integration, and I worked with the HTTP online tool connector as well. However, I didn't get the chance to work on Salesforce and Dynamics, but I would be interested in exploring those, as they are also good options.

Apart from GoFast, we used the inbuilt connectors only, so I didn't get a chance to work on GoFast.

GoAnywhere MFT saves me time when connecting securely with third parties needed for collaboration. For larger projects, typically around six months, it reduces that time to about three months. Smaller integrations can be completed in more than enough time, often in about 15 days.

Maintenance is good in terms of patching, as GoAnywhere MFT releases patches for each connector and respective gateways they provide. Patching occurs phase-wise, roughly every 3 to 6 months, with a yearly review for thorough maintenance.

I would be interested in being a reference for the vendor. The vendor can contact me if they have any questions or comments about my review.

I rate GoAnywhere MFT an eight out of ten.

We use GoAnywhere MFT for both front-end SFTP and back-end managed file transfer.

We do not make use of the connectors for services like Salesforce, SharePoint Online, Dynamics 365, or any other services. The range of connectors that GoAnywhere MFT provides out of the box includes interesting connectivity to ServiceNow, which, although we don't use at our organization, adds flexibility, highlighting the product's strength in customization and configuration.

We do not use GoAnywhere agents because all of our connections are external organizations, and agents are more suitable for connecting offices within an organization.

We use secure forms for different purposes: one is for archiving data for 7 years for legal purposes, allowing employees to request specific files, and another allows us to handle all of our SFTP user and user-group provisioning through a secure form processing our formatted spreadsheet.

We use the GoFast feature to accelerate data transmission. This acceleration is beneficial as we handle a high volume of data and some fairly large files, sometimes up to 30 gig for an individual file, so having that functionality improves performance.

The best features of GoAnywhere MFT are its powerful customization capabilities that allow us to dictate the process and add in custom processes, which was a limitation with other MFTs we used.

Since implementing GoAnywhere MFT, we have seen scalability improvements, especially since we were using MOVEit MFT prior to that, and it just doesn't have the same scalability, making GoAnywhere a better fit as our company continued to grow.

The areas for improvement with GoAnywhere MFT include a basic SFTP user interface that lacks functionality compared to other MFT SFTP solutions, as well as some administrative features like filtering a page and job log record retention that could be enhanced. Support, UI, and filtering can definitely improve.

I have been using this solution for about 4 years.

The overall deployment of GoAnywhere MFT was pretty complex. It was complex due to the importance of data security in our industry, requiring a lot of infrastructure setup and a learning curve while migrating from the old environment.

The solution requires maintenance from our end, which includes applying patches and updates, as well as testing and validating new versions. Judging stability in terms of downtime, bugs, and glitches, I would rate GoAnywhere MFT as an eight out of ten.

GoAnywhere MFT meets our business needs in scalability, answering our capacity requirements. I would rate the scalability of GoAnywhere MFT as a ten.

When it comes to technical support, I would give it a rating of three. The technical support is slow to respond and to take action when issues arise, along with difficult-to-use user forums which complicate finding solutions on our own.

We were using MOVEit MFT prior to implementing GoAnywhere MFT. We have seen scalability improvements since the switch, as MOVEit MFT didn't have the same scalability, making GoAnywhere MFT a better fit as our company continued to grow.

The initial deployment took several months.

From our end, six people were involved in the deployment. Currently, ten users work with GoAnywhere MFT.

I have seen a return on investment from GoAnywhere MFT, not just financially, but also in saved time, resources, and efficiencies. In terms of percentage, for the amount of volume we are doing with GoAnywhere MFT and its functionality, I would estimate it has provided about a 50% return in four years.

Regarding the pricing of GoAnywhere MFT, they recently changed their pricing model, which wasn't as favorable, now moving to an annual renewal subscription model, but compared to other MFTs, I still find it reasonable. If I were to rate GoAnywhere MFT on a scale from 1 to 10, where one is cheap and ten is expensive, I would say it falls around a six.

When comparing GoAnywhere MFT with other MFT products, I think it's a good fit for an enterprise-level organization, though it may be more complex than needed for small-medium businesses.

Our relationship with Fortra is that we are customers. GoAnywhere MFT has not saved us significant time in securely connecting with third parties; it compares well with other MFTs, though it hasn't been difficult to use. I would recommend GoAnywhere MFT to other users if they need something very scalable and flexible. On a scale of 1-10, I rate this solution a 7.

It provides a central space for managing all file transfer activities. We seamlessly integrate it with our other software that we use, which ensures the security and efficiency of data movement.

In my role as a customer care manager, we deal with many customers, so sometimes we request sensitive documents. Instead of using email, which is not as protected as GoAnywhere MFT, we have set up a portal where they can share the document. As a manager, I have to direct a specific team to deal with that document, which prevents the leakage of sensitive customer information.

Handling file transfers is efficient and accurate, which enhances our business processes by minimizing human error and improving accuracy, ultimately reducing costs. Additionally, it provides a significant level of automation, allowing us to manage numerous tasks automatically. Without this automation in place, we would need to handle these tasks manually, which increases the risk of errors.

Moreover, this automation saves us time, enabling us to concentrate on other important tasks. For example, in my department, where I manage numerous customers, eliminating the need for manual task execution allows us to focus more effectively on customer support. It has saved us about 80% of time.

It facilitates better collaboration by ensuring that files are shared securely and efficiently among our team members, especially when dealing with large files and folder transfers. There is always seamless workflow automation across all departments.

The automation capabilities are amazing. They help to reduce manual transfer tasks and handle the daily repetitive tasks that we do. It also ensures overall efficiency.

The solution offers file encryption, which greatly keeps the data safe whether in transit or at rest. The level of customization that the tool offers is unmatched.

Everything works fine, but I feel that the user interface can be improved, especially the layout. They can make the dashboards more customizable. Other than that, I don't have anything. The automations are amazing, and the other features flow effortlessly.

I have been using GoAnywhere MFT for almost five years, and it has been working very well so far.

I would rate the stability of the solution as nine out of ten. It has robust stability because we have never faced any downtime. Even if there is a challenge, the customer support offers responsive, faster responses, so we have never faced any major challenges.

The scalability is ten out of ten because it works effectively even with many users, large files, and a lot of data moving at once. For the past five years, the tool has kept growing as our business has grown.

In my team, we have 25 people, while the whole company has 50 employees. Approximately 35 people use the solution.

Their support is good. I would rate their technical support a nine out of ten.

I have never used another tool or alternative.

It was one of the quickest and easiest products to get started with. In under 30 minutes, we were able to log into the product. Within three weeks, we fully understood all the features and were able to fully use them. The ease of use and great support helped significantly in setting up these tools.

There was a team in my organization that purchased the product directly. We had a short training, which was very smooth. We were able to use the tool quickly and fully because the support was amazing.

Maintenance is very low and hassle-free with minimal costs because it is super easy, and they offer training to get started. As they introduce new features, there is always training to understand that feature.

It has been incredibly helpful in everything, especially by enhancing our security as an organization. By using encryption and secure protocols, we are able to protect our clients' data, especially when transferring or when it is at rest.

It has flexible and affordable pricing because of custom quotes. The prices depend on the modules one needs and the volume of data being transferred. Overall, they offer custom and flexible pricing with an annual subscription, where you pay for specific features and functionality required.

I would highly recommend this tool because it offers secure and reliable file exchange and transfer. It keeps sensitive data safe, whether it is in transit or at rest, with robust built-in security features. It is so easy to use. It does not require much maintenance.

I would rate GoAnywhere MFT a ten out of ten.

My use case with GoAnywhere MFT differs from organization to organization. In my previous organization, the purpose of using GoAnywhere MFT was multiple—specifically, they were using it for automating user file transfers, which includes securely storing files that had to be protected. The system provides a folder in encrypted format, and the files at rest would also be encrypted, meaning only the authorized personnel can access and download them. In addition to this, there was a secure mail feature in GoAnywhere MFT that allowed transferring files of any size through email.

However, in my current organization, they primarily use it just for file transfers without storing the files.

The biggest improvement I've seen since using GoAnywhere MFT for three to four years is in security; control over our network security is the biggest factor to consider, and the solution automatically identifies and blocks attempts to attack our system. Additionally, the transfer speed is impressive; even if files are in GBs, it doesn't take much time to transfer, increasing our organization's efficiency significantly.

In my opinion, the best feature of GoAnywhere MFT is its user-friendly UI; it's very simple to use compared to other managed file transfer tools such as MOVEit and Axway, which are a bit more complicated.

While we don't use any connectors for services such as Salesforce, SharePoint Online, or MS365, GoAnywhere MFT does have the capability of connecting to these systems either through SFTP, HTTPS protocols, or API-based connections. The way it works here is different; we set up a resource-based connection to connect to various services such as SAP or Salesforce.

The range of connectors that GoAnywhere MFT provides out of the box is quite extensive; it covers everything from legacy tools that support AS2 connections to the latest services such as AWS and Azure Blobs.

I'm very satisfied with the connectivity options available in GoAnywhere MFT; they include everything you can think of, and as long as the system you want to connect to accepts connections, we can connect using AS2, AS4, and other cloud connectors.

In relation to the agents, they are crucial for extending MFT automation to remote systems. I've noticed that in my previous organization, agents were not used as we connected via network shares, which led to occasional connectivity issues. Now, using agents increases the file transfer speed by about 20 to 30%, and they provide a more stable connection compared to legacy network shares.

One area where GoAnywhere MFT has room for improvement is in how the application reports issues; when the application runs on a server and encounters problems, it doesn't provide detailed information on the server issues, which could help users troubleshoot better. Additionally, I've had experiences where support teams focused on upgrading to the latest version instead of addressing existing issues, which is concerning.

These server issues are the main concern; otherwise, the tool is smooth and easy to use.

I started using GoAnywhere MFT in March 2021, and now it's July, so I have been using it for four years and three to four months.

From one to ten, I would rate the stability of GoAnywhere MFT an 8.5 to nine.

As for scalability, I would say it has some issues, and I would rate it a 7.5 to eight, as sometimes it can be unpredictable.

For technical support, I would rate it a 7.5.

If I had to give a solid number for support, it would be a 7.5.

Prior to using GoAnywhere MFT, I had experience with MOVEit and Axway. Compared to MOVEit, I feel that GoAnywhere MFT has more features and a better UI, although Axway does provide more API-based solutions.

The setup of GoAnywhere MFT is not complex, but I wouldn't categorize it as easy either. I would rate it as medium in terms of complexity.

I have seen a good return on investment with GoAnywhere MFT. Although I'm not exactly sure about the percentage, I would say the value we get corresponds well to what we invest.

Regarding pricing, I would categorize GoAnywhere MFT as an expensive solution; it's definitely not cheap.

The machines are provided by Dell, but we manage the infrastructure ourselves; it's not related to any specific cloud provider such as Amazon, Azure, or GCP.

Approximately 1,200 to 1,300 users utilize GoAnywhere MFT in my organization. My organization is considered an enterprise business.

Regarding deployment time, it depends on how big the implementation is; at a minimum, it would take about 20 to 30 days to set up from scratch.

The solution does require some maintenance; this includes maintaining accumulated files that are no longer useful, which can involve manual intervention.

GoAnywhere MFT has saved me time in connecting securely with third parties that I need to collaborate with. I would estimate that it has saved me approximately 70 to 80% of the time.

We have multiple automations or processes running on different platforms, servers, or APIs. We typically have one server, and GoAnywhere MFT handles all of our file transfers and API usage; aside from that, we use another tool called PagerDuty for alert management.

On a scale of one to ten, I rate GoAnywhere MFT a 9.5.

We have been using GoAnywhere MFT for transferring files and connecting to different platforms for data exchange.

The system is user-friendly and has significantly helped us meet our goals, particularly in file transfer. It eliminates human errors and has improved our workflow overall. Additionally, it has increased the speed at which work is processed and transferred.

The connectors work seamlessly. I don't have any complaints about the connectors.

My favorite feature is team collaboration, whereby a team can do personal-to-personal file transfers. I appreciate how files are being transferred. Before a file is shared with anyone, there is a scanning process that takes place, and the file is securely shared without any problem or malware existing in the file. After deploying the GoAnywhere MFT solution, we saw its benefits immediately.

What I love about this system, from the administrator's perspective, is that we can view who has logged in, the time of their login, and their location. This feature provides valuable insight into tracking and understanding who is using the system at any given time.

The area where I would suggest improvement is on the pricing side. The pricing is not favorable sometimes when we use it for a few people. Even if we purchase additional licenses, no discount is given. If we are adding a license on the system, they should look at that and frame an affordable price for everyone, whereby everyone can access these prices effectively. This would give a view and a clue on how the system could run better on our side.

I have been using GoAnywhere MFT for almost one and a half years.

It's stable. I have not seen any issues.

It is scalable. We have 11 users using GoAnywhere MFT.

I have contacted the technical support. The part which is quick is the sales team. The sales team responds quickly compared to any part of the specialization on the system. I appreciate how fast they act. The support deserves an eight out of ten.

For file transfer, we have been using a tool called Folgo, which is embedded in Google Drive, and it has supported us in transferring bulky files.

The deployment of GoAnywhere MFT was easy because we deployed the system on cloud. It took us around a period of 3 days because we had to talk to the expert of GoAnywhere MFT before we negotiated. As we were talking to the expert, the deployment started and we had to go step-by-step.

In terms of maintenance, it requires updates. Sometimes it slows down and requires updates.

Only one person is required for this type of deployment.

The pricing is not favorable when we use it for a few people.

Overall, I would rate GoAnywhere MFT an eight out of ten.