My use case involves transferring databases into AWS using GoAnywhere MFT, which provides encryption and collaboration with other teammates to see the process and transfer files and related data.
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Good experience for Go Anywhere MFT
What do you like best about the product?
I have been using GoAnywhere MFT daily for the past four years, and its been a great experience. its really easy to use and doesn't require much maintenance, if you are running it on premises dowtime is minimal. even regular users can figure it out without much guidance because everything is pretty self explanatory. there have beeen very few issues, and whenever something does come up, its usually easy to troubleshoot, the technical support is excellent. integrating it with other systems didn't take much time either, its a reliable and well regarded tool in the managed file transfer space.
What do you dislike about the product?
Sometimes, progress customer support does not provide the most helpful responses when we run into issues with application. in many cases, we end up having to figure things ourselves, if you are familar with how the program works, its usually not too hard to solve the problems on your own.
What problems is the product solving and how is that benefiting you?
Secure and automated file transfer are a big part of my job they are essential to keeping things running smoothly.
Implements robust encryption and simplifies file transfer processes with impressive integration and automation features
What is our primary use case?
How has it helped my organization?
The documentation provided is sufficient to understand and integrate the solution.
The GoAnywhere MFT agents are deployed locally, and they provide a browser-based interface that makes it easy to configure and schedule file transfers, which is beneficial for automation and workflow management.
Over time, we discovered that the scheduling feature and integration aspects work very effectively.
It has saved considerable time because we didn't need to write extensive custom code to integrate it. Most features were drag and drop, and with its browser-based software interface, it proved to be excellent overall and saved us significant time.
We have used the security features only once or twice, but the security it provides is excellent. The GoFast feature is being used by our tech teams, and they found it very fast and efficient while transferring files and data related to code. It reduces the need for custom code significantly. The VMware virtual environment was capable of connecting with the virtual servers.
What is most valuable?
The encryption feature is very impressive in GoAnywhere MFT, and the encryption provided by the company is much stronger than other file transferring software. The automation feature allows teammates to see and schedule file transfers, and the API integration capabilities are amazing features.
What needs improvement?
A drawback is that it is not as feature-rich compared to its competitor Sterling, which we used before. It has fewer features, though it is more intuitive. This was the compromise we had to make during the transition.
For how long have I used the solution?
I have been using GoAnywhere MFT for 1 year.
What do I think about the stability of the solution?
It was very stable compared to other solutions we have used, so I would not complain regarding this.
What do I think about the scalability of the solution?
It is highly scalable as the data we had before compared to now has changed significantly during this time. With the scaling of the company, it was absolutely capable of handling all the data and databases.
How are customer service and support?
We have contacted them for issues and bugs. They have their number on their website to call, and they are fast and available all the time. With the live chat feature on the website, they are available almost every time, which is great.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
The features we had in Sterling were more, but compared to Sterling, GoAnywhere MFT is more intuitive and our teammates can easily understand it. We don't need to explain and train people to learn about it, as they can read documentation and easily adapt to it, making GoAnywhere MFT better.
How was the initial setup?
The deployment was very easy as the documentation was provided and they had trial packages. Their team helps with the demo, making it easy to deploy with the VMware environment. For fully setting it up and integrating with our database, it took 3 to 4 days.
What about the implementation team?
There were three people involved in the implementation.
What was our ROI?
It has saved a lot of time because we didn't need to write extensive custom code to integrate it.
What's my experience with pricing, setup cost, and licensing?
The pricing is decent for mid-sized and small-sized companies. It is good for startups or mid-scale companies.
What other advice do I have?
I would advise trying the demo and trials according to your company's needs. You should compare and correlate your experiences. It's important to do a trial and consider the amount of data in your company.
I would also recommend reading their documentation and exploring the resources section on their website, where you can watch tutorials, product videos, and guides.
I would rate GoAnywhere MFT an eight out of ten.
Great web based MFT tool
What do you like best about the product?
Web client file transfer for useds. Web based interface. Great way of setting up resources to use in multiple projects.
What do you dislike about the product?
We ran into a issue with setting CSP headers. There is currently no way to expand on the setting beyond the character limit of the text field.
What problems is the product solving and how is that benefiting you?
Secure file transfer for users and third parties.
Powerful and Flexible Offering
What do you like best about the product?
Customer facing portal can be branded.
Very easy to learn and use.
Ability to concurrently process files through de-batching and prioritization.
Custom connectors for API based source/sinks can be built.
Ability to execute native processes.
Event based triggering of processes.
The Australian based support is excellent.
Agents improve reach of the platform.
Easy to install on Windows or Linux, highly recommend running on windows which has advantages when connecting to MS databases and shares.
Load Balances job execution across nodes.
High Availability implementation is simple to implement.
Rich set of protocols supported.
Email task is one of the easiest I have used to be able to delivery rich well, crafted and professional email payloads.
Near seamless external RBAC integration for administration and user/service access through LDAP.
Very easy to learn and use.
Ability to concurrently process files through de-batching and prioritization.
Custom connectors for API based source/sinks can be built.
Ability to execute native processes.
Event based triggering of processes.
The Australian based support is excellent.
Agents improve reach of the platform.
Easy to install on Windows or Linux, highly recommend running on windows which has advantages when connecting to MS databases and shares.
Load Balances job execution across nodes.
High Availability implementation is simple to implement.
Rich set of protocols supported.
Email task is one of the easiest I have used to be able to delivery rich well, crafted and professional email payloads.
Near seamless external RBAC integration for administration and user/service access through LDAP.
What do you dislike about the product?
Inflexible licensing.
Market Place is misleading as external suppliers cannot contribute and sell products.
Cannot be linked to a PAM for secret management.
APIs are limited in functional coverage, appearing to have little thought in their design.
Cannot be easily plugged into SCM/CICD platforms.
Agents are licensed separately.
Cloud Connectors are licensed separately.
Anonymous sharing needs to be more secure, e.g. leverage OTP.
SLA feature is too limited.
Throughput could be better but is still impressive.
Lack of OAuth support for Azure Blob Storage.
Lacks RBAC integration for SSO requiring significant click ops.
Market Place is misleading as external suppliers cannot contribute and sell products.
Cannot be linked to a PAM for secret management.
APIs are limited in functional coverage, appearing to have little thought in their design.
Cannot be easily plugged into SCM/CICD platforms.
Agents are licensed separately.
Cloud Connectors are licensed separately.
Anonymous sharing needs to be more secure, e.g. leverage OTP.
SLA feature is too limited.
Throughput could be better but is still impressive.
Lack of OAuth support for Azure Blob Storage.
Lacks RBAC integration for SSO requiring significant click ops.
What problems is the product solving and how is that benefiting you?
GoAnywhere supports process automation, with internal and external parties/systems and assists in protecting file movements between disparate security zones.
We are able to move data with confidence knowing that our internal systems will be protected from Malicious actors.
We are able to move data with confidence knowing that our internal systems will be protected from Malicious actors.
Your the only choice for self-managed MFT solution in Kubernetes
What do you like best about the product?
it is written in Java, vendor provides official Docker image, many features (processing files, downloading, uploading, processing file content, anti-virus), fast and stable, many plugins for cloud services (we use Azure Data Lake, Sharepoint and Google Cloud Storage, but there are many others), PCI DSS compliant (encrypted folders), easy handling of the attached DB content (backup, migration, etc.) from the UI, HA capabilities. The product very extended capabilities in configuring templates of workflows which can be easily parametrized and reused to setup many integrations using one re-usable template.
What do you dislike about the product?
Deployment in Azure AKS requires some manual steps (DB setup, licensing) which have to be managed manually (during initial setup), the vendor is working on K8S support and helm charts.
What problems is the product solving and how is that benefiting you?
We managed to setup self-managed, cloud native MFT solution in Azure Kubernetes (AKS) thanks to the product. NO other MFT vendor offers a Docker image and mostly other products require Windows OS to install a product. We configured about ~100 integrations and another 200 are in a queue, so the target will be to process over a million of files daily. We use sftp (pull, push), Azure Data Lake, Google cloud storage and Sharepoint as sources and targets of our integration. We setup templates of one file: puller, sender and processor templates which are re-used in all integrations. We do rename, (un)compress files, use trigger files and some of the files contain PCI data.
Secure and automated file transfers for businesses
What do you like best about the product?
One of the best things about GoAnywhere MFT is how it secures and automates file transfers so that confidential data is protected as it moves from point to point. It is used by our team to cut down on manual involvement and move files between departments and external partners. I like its scheduling utility, the ability to schedule transfers before time. This has allowed us to keep consistency in file exchanges, so that we are sending and receiving the file when we need to, without having to intervene.
What do you dislike about the product?
The downside of GoAnywhere MFT is that error logs aren’t detailed enough when a transfer fails. If anything does not go as expected, the system gives you very little information of what went wrong. It has resulted in situations where certain file exchanges take longer than they should, and troubleshooting takes longer than it should. Additionally, the time slated for configuring new workflow turns out to require somewhat more manual setup than is suggested by the features available. The maintenance has been more time consuming than anticipated due to these factors.
What problems is the product solving and how is that benefiting you?
With GoAnywhere MFT there is no more time wasting manually securing and verifying file transfers. Previously, encrypting and reviewing each document was too time consuming and prone to mistakes. Everything is encrypted on its own, no extra manual work required, and it figures that data remains protected. This has been a great improvement in handling financial documents and sensitive business records, speeding up the process and at the same time making it more secure and less prone to human error.
Fast and reliable solution
What do you like best about the product?
We can implement many different types of integrations with MFT and implementation time would be very less.
Customer support is good.
Customer support is good.
What do you dislike about the product?
Looking for options to integrate with CI CD.
What problems is the product solving and how is that benefiting you?
we had 500+ file transfers with various client and various connectivity. GoAnywhere had solution for every scenario.
Our file transfers are now so much more secure
What do you like best about the product?
I found it interesting that GoAnywhere MFT makes secure file transfers so simple. It’s actually quite user friendly, and works really well with our existing software and I can really automate workflows really simply. One great feature is the centralized dashboard, where I can see file transfers and beep alerts to make sure I know what’s going on. We’ve really integrated it with our cloud storage and ERP systems to really optimize our workflow and save a ton of time we used to spend doing manual tasks.
What do you dislike about the product?
GoAnywhere MFT has many features, but I don’t like how time consuming it is to set up when you’re integrating with other software systems. Although there could perhaps have been clearer documentation in other places the setup was a little trial & error. Moreover, large file transfers sometimes are glitchy, and can bog down the software. It’s had an effect on our workflow when wading through larger volumes because it becomes less efficient.
What problems is the product solving and how is that benefiting you?
With GoAnywhere MFT, we’ve moved away from handling file transfers in any shape or form and have turned to safely sending sensitive data. It encrypts everything and solves the problem of unsecured file transfers and also provides compliance with mandatory standards. The manual monitoring that used to take place was eliminated by automation, because this has lowered errors. It saves us time, which means our team can get more done and our files are safe, which makes working with clients a whole lot smoother.
Great MFT product, Support could use some work.
What do you like best about the product?
It does what you need it to do.
GoAnywhere is a system I "inherited" from one of my co-workers, but it is a product that I truly like, even though I did not test and select it.
I like the GUI, it is clean and organized so it is easy to find what you need. I find myself just randomly looking at features to see what else the program can do.
Besides, the basic sending and retreiving of files, I have used their "double" scheduling, customized the error logging, write custom job logs to email, use monitors, and trigger files, renamed files, used conditionals, loops, used pgp encryption and decryption, certificate based logins, read/wrote files, and a lot more that I don't recall right now.
I've had a lot of requests, some of them odd, some of them stupted be for a few days, but I was always able to figure it out. Bottom line is that GoAnywhere just works,
GoAnywhere is a system I "inherited" from one of my co-workers, but it is a product that I truly like, even though I did not test and select it.
I like the GUI, it is clean and organized so it is easy to find what you need. I find myself just randomly looking at features to see what else the program can do.
Besides, the basic sending and retreiving of files, I have used their "double" scheduling, customized the error logging, write custom job logs to email, use monitors, and trigger files, renamed files, used conditionals, loops, used pgp encryption and decryption, certificate based logins, read/wrote files, and a lot more that I don't recall right now.
I've had a lot of requests, some of them odd, some of them stupted be for a few days, but I was always able to figure it out. Bottom line is that GoAnywhere just works,
What do you dislike about the product?
Support. Getting information on how to use the product and features is difficult.At one point it looked like they had a nice support forum going, where customers could post questions and support or other customers would answer. That unfortunatley was closed and is in a read only state. There is still a lot of good information there.
In addition, working with support is a hassle. Their ticketing system is not integrated with email, so conversations you have with support personnel is not logged in the system unless you cut and paste it in there. Also it feels like anytime you ask support a question about how to use the product or how the product works, they automatically refer you to professional services for a paid engagement. They need to understand the difference between the customer asking them to write a project versus the customer asking for help to be able to write the project.
In addition, working with support is a hassle. Their ticketing system is not integrated with email, so conversations you have with support personnel is not logged in the system unless you cut and paste it in there. Also it feels like anytime you ask support a question about how to use the product or how the product works, they automatically refer you to professional services for a paid engagement. They need to understand the difference between the customer asking them to write a project versus the customer asking for help to be able to write the project.
What problems is the product solving and how is that benefiting you?
We are using it to centralize and control repeating files transfer jobs in and out of our organization. Pulling in he workflow from a users desktop
GoAnywhere MFT product experience
What do you like best about the product?
The creation and automation of workflows are pretty simple in GoAnywhere MFT. The job logs are very helpful for troubleshooting.
The in-built webclient feature really gives a user-friendly web interface for the end users to upload or download the files still maintaining high level of security.
The challenges with email attachments are well addressed by the secure email feature.
The agent feature is an added advantage for those who do not have the knowledge capability to make use of any communication protocol for uploading the files to the GoAnywhere MFT server.
The AD integration, cloud and other Integrations, multifactor authentication are of very much help.
Enabling Active-Active clustering on multiple nodes can be easily achieved.
Through File Manager feature, the super users not necessarily have to login to the server to explore the filesystem.
Secure Forms, if used efficiently can help in creation of our own web interfaces.
Overall, I like every feature available in the product.
The in-built webclient feature really gives a user-friendly web interface for the end users to upload or download the files still maintaining high level of security.
The challenges with email attachments are well addressed by the secure email feature.
The agent feature is an added advantage for those who do not have the knowledge capability to make use of any communication protocol for uploading the files to the GoAnywhere MFT server.
The AD integration, cloud and other Integrations, multifactor authentication are of very much help.
Enabling Active-Active clustering on multiple nodes can be easily achieved.
Through File Manager feature, the super users not necessarily have to login to the server to explore the filesystem.
Secure Forms, if used efficiently can help in creation of our own web interfaces.
Overall, I like every feature available in the product.
What do you dislike about the product?
Many users prefer to utilize the webclient but as it makes use of https protocols, it has it's own limitations to upload or download files.
Some users ask for key based login(password less) for webclient which I see is hard to achieve with GoAnywhere MFT.
Some users ask for key based login(password less) for webclient which I see is hard to achieve with GoAnywhere MFT.
What problems is the product solving and how is that benefiting you?
Secure file transfers through the automated workflows using SFTP protocol.
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