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GoAnywhere MFT admin experience
What do you like best about the product?
Below is what I like best,
1. Easy to manage web users
2. The Admin interface is very user friendly
3. Reliable service
4. Security is enhanced after the incident
1. Easy to manage web users
2. The Admin interface is very user friendly
3. Reliable service
4. Security is enhanced after the incident
What do you dislike about the product?
1. There was a security incident two years ago. Some of our user data was breached.
2. Tech support is very responsive sometimes, but not responsive sometime.
2. Tech support is very responsive sometimes, but not responsive sometime.
What problems is the product solving and how is that benefiting you?
It's a very solid and secure file transfer platform between our account management team and customers. We don't need to host any on-prem infrastructure.
Work with GA MFT everyday to create new file transformations and connections.
What do you like best about the product?
It's ease of use and versatility in creating and translating files of different type (csv,xml, x12, fixed-width)
What do you dislike about the product?
The lack of EDI x12 support. They stopped new development of X12.
What problems is the product solving and how is that benefiting you?
Able to accommodate customer's needs as it relates to file format and connections such as FTP, SFTP, Cloud, API. It lets us overcome the limitation of our ERP system and to develop solutions as quickly as possible.
GoAnywhere MFT
What do you like best about the product?
Every needs is covered in this program. We can almost control everything. Also AMAZING Customer Service and Support. Top notch!!!
What do you dislike about the product?
can't find anything so far. everything is covered
What problems is the product solving and how is that benefiting you?
secure mail for file transfer.
Convert from perpetual to subscription and increase the price
What do you like best about the product?
Software works well, easy to use, good customer support, integrates well with our IBM i.
What do you dislike about the product?
They are requiring us to convert our perpetual license to a subscription license and doubling the price of our annual maintenance for the subscription fee.
What problems is the product solving and how is that benefiting you?
using SFTP to send and receive EDI data
Helpful advice and guidance
What do you like best about the product?
Having a central location for all my data transfer tasks is best. Repeating tasks which were impossible to monitor, scattered all over the network have been replaced with a single point of management.
What do you dislike about the product?
I found, and still find, the initial learning curve to be extremely steep. Once you have implemented project, it is relatively simply to design new project with similar functions, but that first time can be a real challenge.
What problems is the product solving and how is that benefiting you?
The biggest problems GA has solved has been in reducing unnecessary file transfers. We have a number of processes that update files which need to be synchronized to a variety of "in-production" deployments. Where we has timed synchronizations running every few minutes, with GA's Monitoring Triggers, files are checked at a times interval, but only synchronized when a change has occurred. We have seen a significant "quieting" of the network from this.
Secured and Encrypted file transfer solution
What do you like best about the product?
This product is use as common platform to uploads and downloads files/feeds and have plenty of options to designed the projects based on teams requirement.Easy to configure and manage.
What do you dislike about the product?
Support is not as expected need to improve a lot and give the prompt response on timely manner
What problems is the product solving and how is that benefiting you?
Its a good replacement of existing in-house product which was having lots of vulnerabilities.
Consistent performance and secure daily transfers
What do you like best about the product?
I like GoAnywhere MFT the most for being very reliable for regular file transfers. We literally run it many times a day and it’s always been the same. I also like that recurring timed transfers are possible, and that has been helpful to meet tight vendor deadlines. We’ve also integrated it with our accounting tool such that reports are pushed automatically, and everything is kept on track. Now it’s as good of a part of our daily workflow as any we’ve ever had.
What do you dislike about the product?
However, one downside is that debugging takes so long when a job fails. The error messages tend to be impercise and it can be like playing a side of guessing as to what, exactly, is the issue. On a number of occasions we’ve had small schedule or config mistakes that have led to delays in a department everywhere. That kind of downtime stacks up fast, especially for processing at the end of the month. A clearer indication on what went wrong when something goes wrong would be a lot more useful.
What problems is the product solving and how is that benefiting you?
Prior to GoAnywhere MFT, staff will usually manually send files to partners and vendors. There was plenty of room for human error, missed steps and honestly quite a bit of burnout from all the repetitive work. Now, without someone babysitting that process, those transfers are now possible. This has helped cuts on mistakes, freed up our team from spending brain power on what our software is programmed for. In times like quarterly close, it has been a huge relief.
Reliable transfer system with detailed file history
What do you like best about the product?
GoAnywhere MFT is a very nice tool that takes out the mess when you have to share sensitive files. Finances reports and contracts going back and forward between clients and our intenal teams, and having log history is a big win. It has put an end to confusion as to whether a file has been delivered or not. Everything will flow naturally with it running alongside our document solution. My biggest confidence when dealing with clients is the clean audit trail.
What do you dislike about the product?
The worst part is that error messages do not help in figuring out what went wrong, and they are worded in a most annoying manner. We have had transfer failures that did not easily fix because the alert wasn’t easy to trace back to the problem. Indeed, that delay can really throw off our timelines, especially in some ways in the afternoons when traffic is at its worst. Now due to this, we are forced to put up extra internal tracking just to fix it in a faster way.
What problems is the product solving and how is that benefiting you?
With GoAnywhere MFT, it has become crazy to stay on top of file transfers but we can do it with GoAnywhere MFT. We used to miss deadlines and we no longer emailed files through insecure ways. This has made it more organized for Communication with 3rd parties and Departments. Now our teams use it every day as part of their routine, and it has eliminated the need for emails all day asking whether you have sent it.
Great tool for secure data communication!
What do you like best about the product?
- Robust workflow capabilities.
- Easy to use.
- Easy to configure.
- Easy to monitor.
- Excellent report mechanism.
- Easy to use.
- Easy to configure.
- Easy to monitor.
- Excellent report mechanism.
What do you dislike about the product?
- Documentations are not fully updated.
- Job logics are complicated.
- Lack of integration with other 3rd party apps.
- Customer support and services could be more improved.
- Job logics are complicated.
- Lack of integration with other 3rd party apps.
- Customer support and services could be more improved.
What problems is the product solving and how is that benefiting you?
GoAnywhere MFT is a great solution which can secure emails, HTTP browser access and lots more.
We need a solution that can ease the job of transfer the files between multiple hosts. We have been benefited a lot after using this solution as it saves our time, efforts, and organization costs.
We need a solution that can ease the job of transfer the files between multiple hosts. We have been benefited a lot after using this solution as it saves our time, efforts, and organization costs.
Good experience for Go Anywhere MFT
What do you like best about the product?
I have been using GoAnywhere MFT daily for the past four years, and its been a great experience. its really easy to use and doesn't require much maintenance, if you are running it on premises dowtime is minimal. even regular users can figure it out without much guidance because everything is pretty self explanatory. there have beeen very few issues, and whenever something does come up, its usually easy to troubleshoot, the technical support is excellent. integrating it with other systems didn't take much time either, its a reliable and well regarded tool in the managed file transfer space.
What do you dislike about the product?
Sometimes, progress customer support does not provide the most helpful responses when we run into issues with application. in many cases, we end up having to figure things ourselves, if you are familar with how the program works, its usually not too hard to solve the problems on your own.
What problems is the product solving and how is that benefiting you?
Secure and automated file transfer are a big part of my job they are essential to keeping things running smoothly.
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