GoAnywhere MFT was purchased for its capacity for automation in file sharing, as I had a big load of work to share. Since I had a very big workload for one or two persons, it was costly. I looked at that when I would be hiring other people to help me in file management and file transfer, and it would have been quite expensive. At that moment, I decided to purchase GoAnywhere MFT for the purpose of file transfer and also for forming secure file requests from different locations and different people.
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Reliable, Secure, and Time-Saving File Transfers
What do you like best about the product?
What i like the best about GoAnywhere MFT is the reliability and security it provides for file transfers. It automates tasks smoothly and saves a lot of time, especially for repetitive workflows. The interface is straight forward once you get familiar with it, and the ability to monitor transfers in real time gives a lot of Confidence that everything is working, Best customer support , easy to implement after learning, and the frequency of usage will also increase. Easy to integrate in the system.
What do you dislike about the product?
What i dislike about GoAnywhere MFT is that the learning curve is very high at the beginning. Some features are not useful until we spend time exploring them or checking documentation. The system performance can slow down when handling the large workflows and upgrades and sometimes need more planning than expected
What problems is the product solving and how is that benefiting you?
GoAnywhere MFT helps us Transfer files securely between different systems without manual work. It centralizes everything in one place, so we don't have to rely on multiple tools and scripts. Overall, it saves time and reduces errors in our daily operations
Secure and automated file transfers across departments
What do you like best about the product?
In my case, the most effective feature of the GoAnywhere MFT is that it handles file transfers between systems in a secure and systematized manner. Its implementation was not very difficult, and I frequently use it, and therefore, my usage rate is high. There are many features, such as file handling features that are encrypted, automated tasks as well as workflow checks that make sure that sensitive data is never compromised. It has reduced the errors of manuals and this has relieved time to complete other valuable jobs.
What do you dislike about the product?
The negative aspect of the GoAnywhere MFT is that some workflows on automated transfer are not always intuitive initially. These limits are felt even with a strong number of features with a high frequency of usage. Customer support is attentive, yet answering more complex setups may require longer than anticipated, whereby sometimes the team may need to alter tasks manually, so that transfers can be done successfully and error-free.
What problems is the product solving and how is that benefiting you?
GoAnywhere MFT resolved the problem of having to manually manage the transfer of sensitive files. I have it often so the frequency of use is high since I find it easy to implement. Reliability and security are guaranteed by the number of functions, such as automated approvals, encryption, and scheduled transfers. It has simplified procedures, minimized the number of errors and has enabled the team to concentrate on the more important work rather than spending time constantly checking and transferring files by hand.
Reliable File Transfer with Room for UI Improvement
What do you like best about the product?
I mainly use GoAnywhere MFT to automate and secure file transfers, and I appreciate how it centralizes all our file exchange processes and ensures compliance with security and audit requirements. I find it reliable once everything is set up, and I don't have to worry about whether the files actually moved or if something got stuck halfway. The flexible workflows and the ease of integration with different systems, like SFTP servers, APIs, or cloud storage services, make the setup feel pretty straightforward. I also appreciate the scheduling features and how the software helps me track job statuses and get alerts in one place.
What do you dislike about the product?
The user interface can feel a bit dated and sometimes it takes too many clicks to find what I need. Some of the more advanced settings also have a learning curve, so it's not always obvious how to set things up the first time. The initial setup was manageable, but not exactly 'plug and play'. Once we started configuring more complex workflows and connections, the learning curve showed up.
What problems is the product solving and how is that benefiting you?
I use GoAnywhere MFT to automate and secure file transfers, centralizing the process, replacing manual steps, and ensuring compliance with security requirements. It solves the problem of difficult tracking and errors by centralizing transfers and ensures files are securely sent on time.
Automation Powerhouse with Intuitive Drag-and-Drop Features
What do you like best about the product?
They are truly an automation powerhouse - remarkably versatile and user-friendly, especially thanks to their drag-and-drop features. This is my top choice when it comes to automating file transfers.
What do you dislike about the product?
There is a bit of a learning curve, but if you are a power user like I am, it becomes easy to use.
What problems is the product solving and how is that benefiting you?
By reducing manual workload, it automatically eliminates the security risks that typically arise from manual processes.
Clear Reports and Intuitive Interface Make Workflow Automation Easy
What do you like best about the product?
I appreciate that the reports are clear and customizable, making it easy to set up automated workflows. I especially like the ability to clone tasks, and its intuitive interface makes setup and use simple. It has been a reliable tool for managing secure transfers.
What do you dislike about the product?
I think there should be greater flexibility in how users are alerted before deadlines. In my experience, certain parts of the backend are a bit complex to handle, and managing version updates can sometimes be challenging.
What problems is the product solving and how is that benefiting you?
One of the main benefits is the audit log, which is a significant asset for regulatory compliance and is easy to set up with little training required. It has notably decreased the amount of time our development team needs for implementation and has made the process of creating automated scripts much more straightforward.
Automation has streamlined secure file sharing, reduced manual workload, and enables remote teams to collaborate confidently with encrypted data
What is our primary use case?
What is most valuable?
What I appreciate about GoAnywhere MFT is its automation process, which helps me schedule bulk tasks or multiple tasks at different times, and they automatically work upon themselves when the scheduled time reaches. Secondly, I want to discuss its compatibility; you can use it on the desktop as well as it has a mobile application, whereby if you have not moved with a laptop, you can easily use the mobile application to check on the processes and how they are running. The feature I value most is data encryption; this tool is highly encrypted, and when you share sensitive data, it is shared with encryption that cannot be tampered with during the transfer process. Additionally, it offers something complex in file sharing, and its deployment is also easy, allowing deployment either on cloud or premises, depending on the type of servers you are using at that moment, which gives a bigger chance that there is no limitation in deploying it.
GoAnywhere MFT has helped us save costs, especially where there is a need to hire more workers to assist in file monitoring. GoAnywhere MFT can handle multiple tasks, and in this process, it saves costs. Another benefit is sharing files in time, as files are being shared as scheduled. Work becomes effortless since things can be done through automation. I also want to mention another benefit related to integration with other software, as it has connectors that connect with tools such as Google Drive and OneDrive. This allows easy and error-free transfer of data saved on those platforms. Additionally, it provides strong encryption, ensuring that sensitive data is shared privately and confidentially without any challenges.
What needs improvement?
The challenge I faced with GoAnywhere MFT was during the purchasing process when I had to request a quotation before receiving pricing. If the purchasing process could be made more straightforward, similar to other tools where prices are standard and publicly displayed, it would be easier for clients who want quick purchases without many steps.
In actual sense, the features I use for my organization meet my requirements, so I do not see any other features that should be improved upon.
For how long have I used the solution?
This is my second year using GoAnywhere MFT.
What do I think about the stability of the solution?
I find GoAnywhere MFT very stable; even if a transfer process does not succeed on the first trial, the system automatically retries to resubmit the commands. I have never encountered crashes or maintenance issues.
What do I think about the scalability of the solution?
I do not see limitations with its scalability; it runs well.
How are customer service and support?
I normally interact with the customer service team only when I want to add a new license. In this process, they are very friendly and responsive, faster than other services, especially when we recently wanted to add another license for another user.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Before GoAnywhere MFT, I was doing file transfers using Microsoft SharePoint and Google Drive, but those tools did not offer a unified feature set that GoAnywhere MFT provides.
How was the initial setup?
I did not find many challenges in deployment because most of the work was done with GoAnywhere MFT team, and I was just following their instructions, which made the process straightforward.
Which other solutions did I evaluate?
Before choosing GoAnywhere MFT, I had done a survey over other tools and ran software tests. I tested M-Files, and although it has file management and transfer features, it also has complex parts. When I found GoAnywhere MFT, I realized it is specified for file transfers and management, which is why I chose it.
What other advice do I have?
When I was purchasing GoAnywhere MFT, I went directly to their website. When I went to their website, I had to schedule a demo, and after the demo, they made a quotation for me. Then it was just direct from the website.
I use connectors because before purchasing GoAnywhere MFT, I was using Microsoft tools such as SharePoint to organize my files. So, when I purchased GoAnywhere MFT, I connected it with the other connectors I was using. For example, before when I was using SharePoint to save data and transfer information, I had certain information on those tools. So, in the process of connection, it made it easy to access those files from SharePoint to GoAnywhere MFT, enabling me to share those files freely without any limitation.
I cannot comment on the range of connectors because my point of focus has been on the few connectors I used, which are only three, so I have not focused on the range. I find GoAnywhere MFT's connectors very beneficial because they help in information sharing from those connectors. They allow access to information from other tools, making it easy to share and download files, manually or through the automatic sharing process, thereby limiting errors when sharing these tools after connecting with GoAnywhere MFT.
I use GoAnywhere MFT Agents because some individuals in remote areas from our main servers need to access the agent form to share information in those remote areas. GoAnywhere MFT Agent is beneficial because individuals in remote areas can use it to load and process information, which then gets submitted to the control center where we have the central server. These agents help simplify some work and reduce the workload at the center.
I use GoAnywhere MFT's secure forms; these secure forms enable you to access information from team members and others. Instead of contacting team members directly, you can use these secure forms to request the information you want. The secure forms are impactful; they enable team members or groups to share information, and they are customizable, allowing you to add fields for the type of information you want to share. They also use encryption to ensure that the information shared through them cannot be tampered with.
I use the GoFast feature together with a tool called GoDrive. The GoFast feature helps me share files more easily; when I work with these tools together, it allows for faster file sharing than other tools, as documents can be compressed during sharing, which reduces file size and increases speed.
GoAnywhere MFT has saved my time in connecting securely with third parties I need to collaborate with. I cannot determine the exact amount of time saved, but it saves a lot. I can run programs overnight with automation, leaving everything to run while I am free during the day, sometimes even working from home.
I recommend other organizations to try GoAnywhere MFT because it offers trial days before purchasing, allowing organizations to test its effectiveness before committing. My overall rating for GoAnywhere MFT is a ten out of ten.
Secure file sharing has boosted confidential collaboration while detailed reporting and broad integrations support faster project delivery
What is our primary use case?
I have been working with GoAnywhere MFT for approximately 1.9 years, approaching two years.Our company operates as system integrators, and we need to transfer confidential files, quotations, and purchase orders that are highly sensitive to our organization. If quotations and other sensitive materials are shared with another person within our organization, they require significant confidentiality protections. We use GoAnywhere MFT to share materials on a secured platform. We can share anything encrypted, which allows us to securely share files within our network as well as outside our network to partners and customers. We feel confident that files are going into safe hands.We don't provide services for GoAnywhere MFT, but our line of business is different; we're using this product for our own operations.We purchased GoAnywhere MFT from partners. I don't have detailed information on that because it comes through the sales side, but I know we purchased from a partner rather than from the Marketplace.
What is most valuable?
The first thing we appreciate most is that it supports various protocols, and we have integrated SSO with our existing SSO infrastructure, adding a two-layer security system. This helps us prevent data loss and keep files from reaching persons who are not authorized to view them. We also value the detailed logging and reporting system. If someone needs to see to whom all these files were sent, we can easily track it; it is quite helpful for compliance purposes.The best features in GoAnywhere MFT include reporting and audit features, which make our work easier because we can send a bulk of files and integrate with our other tools. We have also integrated it with Microsoft Office, which is an added capability for us, and the ease of integration makes it much better than any other vendors.We have integrated GoAnywhere MFT with Office 365 and Microsoft Teams because integrating with Office simultaneously integrates with Teams and all Microsoft tools.I believe GoAnywhere MFT has a vast range of connectors compared to other competitors, according to my knowledge. We have only used Progress before GoAnywhere MFT, and I think the range of integration is much wider with GoAnywhere MFT.This integration is very important as it increases our productivity; we don't need to have many software solutions for everything, and by integrating with Office 365, once we send materials, they reach everyone. It helps us increase our productivity, and our ROI has also increased.
What needs improvement?
There are two main things I would like to see improved in GoAnywhere MFT. The first is the slightly poor customer technical support team, and second, the user interface needs to be customized because it looks somewhat outdated compared to other products. They could also consider adding AI features; I think they are working on that, but there is still more to do.To be honest, we don't have many complaints about GoAnywhere MFT, but as previously mentioned, the user interface needs to be changed. There is sometimes sluggishness because we have deployed it on the cloud, possibly due to weak connectors.
For how long have I used the solution?
I have been working with GoAnywhere MFT for approximately 1.9 years, approaching two years.
What do I think about the stability of the solution?
GoAnywhere MFT is stable, but once a month or sometimes it feels sluggish, possibly due to our network. We can't say for sure since we always check network connectivity and cloud availability, but the sluggishness is minimal at only about one to two percent at times.
What do I think about the scalability of the solution?
GoAnywhere MFT is scalable. We currently have three of our lines of business using it, and we are planning to implement it globally.
How are customer service and support?
It was our sales team's decision to switch to GoAnywhere MFT. I don't know the details, but it was a good decision; we prefer this product much better than Progress because of extensive third-party integration and ease of deployment within one month.I would rate the support at six out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I've heard from my sales representative that the pricing is a little high, but compared to the work it does, it is worth the investment. We have limited licenses in our organization, but it is worth it.
How was the initial setup?
GoAnywhere MFT has saved our time in connecting securely with third parties. Earlier, projects took us about ten days; now it is down to around five or six days.
What was our ROI?
GoAnywhere MFT is scalable, and we currently have three of our lines of business using it.We are planning to implement it globally.
Which other solutions did I evaluate?
We have only used Progress before GoAnywhere MFT, and I think the range of integration is much wider with GoAnywhere MFT.
What other advice do I have?
Sometimes I've seen my colleague using the GoFast feature, and it really helps accelerate the transfer of files. GoFast is designed to support faster protocols such as SFTP and FTP. I have heard that it is robust, allowing for sharing a large number of files securely using TLS.Honestly, we don't have any disadvantages with GoAnywhere MFT at this point. Everything is going well, but in the future, we may not know what could happen. The support team should also fix issues quickly.GoAnywhere MFT is stable, but once a month or sometimes it feels sluggish, possibly due to our network. We can't say for sure since we always check network connectivity and cloud availability, but the sluggishness is minimal at only about one to two percent at times.I gave GoAnywhere MFT an overall rating of nine out of ten.
Simplifies Secure File Transfers with User-Friendly Interface
What do you like best about the product?
I absolutely love the secure functionality GoAnywhere MFT offers for sharing corporate documents both within and outside the organization. It provides confidence and assurance that sensitive data is handled with the highest security standards. I appreciate its user interface, which is designed to be user-friendly, making it remarkably easy to locate, find, and share documents efficiently. Furthermore, the ease of deployment and adoption due to its simple interface is a huge plus. It ensures a smooth transition for teams, enhancing productivity without the typical hurdles associated with new software deployment.
What do you dislike about the product?
I find the customer support aspect of GoAnywhere MFT lacking. It should have multilingual customer support executives to better serve a diverse range of users.
What problems is the product solving and how is that benefiting you?
I use GoAnywhere MFT for secure corporate document sharing internally and externally. The user-friendly interface makes it easy to deploy, locate, and share documents.
Outstanding Automation and Security Features
What do you like best about the product?
Highly recommended for its feature of automation and security
What do you dislike about the product?
Nothing as such as it has been a great experience using this
What problems is the product solving and how is that benefiting you?
It automates the file transfer which helps in reduced human error
Automates secure file transfers and workflows while centralizing administration and integrating with multiple systems
What is our primary use case?
I have used GoAnywhere MFT for secure file transfer automation. The primary use for this product is scheduling automated file transfers, managing SFTP and FTPS connections, and creating workflows for system-to-system file movement, as well as secure data exchange between internal and external systems.
What is most valuable?
The most impressive feature of GoAnywhere MFT is the strong security options. It supports encryption, secure protocols, auditing, and key management. Additionally, the centralized administration is excellent, with everything managed from one dashboard. The product is also stable for large file transfers. These are the best features I have experienced over six months.
GoAnywhere MFT agent is useful for automating tasks on remote servers without exposing them publicly. This is the main agent use I am utilizing in GoAnywhere MFT.
Secure Forms features in GoAnywhere MFT allow safe data collection directly from users with automatic routing and encryption. This is the Secure Forms feature I am currently using in my project.
GoFast noticeably improves transfer speed for large files in GoAnywhere MFT by accelerating file transfers in distributed environments.
GoAnywhere MFT supports connectors for multiple systems, including SAP, database, cloud storage, and REST APIs. I am specifically using the SAP integration through SAP connectors and APIs.
GoAnywhere MFT agent is useful for automating tasks on remote servers without exposing them publicly. This is the main agent use I am utilizing in GoAnywhere MFT.
Secure Forms features in GoAnywhere MFT allow safe data collection directly from users with automatic routing and encryption. This is the Secure Forms feature I am currently using in my project.
GoFast noticeably improves transfer speed for large files in GoAnywhere MFT by accelerating file transfers in distributed environments.
GoAnywhere MFT supports connectors for multiple systems, including SAP, database, cloud storage, and REST APIs. I am specifically using the SAP integration through SAP connectors and APIs.
What needs improvement?
One of the main important improvements I need for GoAnywhere MFT is a better real-time monitoring dashboard and an improved user interface. I think a more modern and user-friendly interface would be beneficial, as multiple competing products have modern and user-friendly interfaces. Additionally, better debugging tools and clearer error logs would be helpful.
When I started using GoAnywhere MFT, I experienced complexities for projects that required experience to create them. The error logs can be hard to understand at first sight. However, with continued use of this product, I became more familiar and comfortable with it.
I believe GoAnywhere MFT could be more stable and enterprise-friendly overall. It is a strong and reliable solution for secure file transfers and workflow automation, offering excellent security features and dependable performance. The main areas of improvement are the user interface and debugging simplicity.
When I started using GoAnywhere MFT, I experienced complexities for projects that required experience to create them. The error logs can be hard to understand at first sight. However, with continued use of this product, I became more familiar and comfortable with it.
I believe GoAnywhere MFT could be more stable and enterprise-friendly overall. It is a strong and reliable solution for secure file transfers and workflow automation, offering excellent security features and dependable performance. The main areas of improvement are the user interface and debugging simplicity.
For how long have I used the solution?
I have been using GoAnywhere MFT for more than six months.
What do I think about the scalability of the solution?
GoAnywhere MFT supports active-active clustering, meaning more than one MFT instance can run in parallel. For load balancing, it can be more scalable for companies distributed across their cluster nodes, improving throughput. If one node fails, the system remains scalable. GoAnywhere MFT can be deployed on-premises, in the cloud such as AWS or Azure, or in any hybrid model. This flexibility makes it suitable for both large-scale and small-scale companies depending on the requirements of the company.
What's my experience with pricing, setup cost, and licensing?
The price range for GoAnywhere MFT is around four to five thousand dollars annually. Since it is a large-scale product, the price can be adjustable within this range.
Which other solutions did I evaluate?
I have used IBM Sterling as an alternative to GoAnywhere MFT. GoAnywhere MFT is easier and more stable than IBM Sterling, and it is also more enterprise-friendly. It is less expensive than Cleo but has fewer advanced APIs. Overall, it offers better automation than many basic SFTP servers and provides a good balance of security, automation, and integration at an enterprise level.
What other advice do I have?
I would rate this product an 8 out of 10.
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