We use GoAnywhere MFT to manage secure file transfer workflows and to replace scripts with an automated process.
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Effortless Large File Transfers with Intuitive UI and Automation
What do you like best about the product?
The best thing about MFT File transfer is that easy to use and the featured interface with good UI is the best part and also have an automation feature and a large file transfer that is too good for our organization
What do you dislike about the product?
There is no such thing in MFT, overall, all the options are used by our team for me there is no just thing
What problems is the product solving and how is that benefiting you?
Some important and needed problem is large file transferring in a 100 plus organization like ours some client call recoding's, demos, featured videos from internal team have a duration of more than 1hr so this is a large file this problem is solved by MFT and some automation features are good for internal activites
Secure automation has replaced scripts and simplifies daily file transfers across cloud networks
What is our primary use case?
What is most valuable?
The favorite feature is the secure managed file transfer that supports various secure protocols, including SFTP, FTPS, and SCP. We also appreciate the centralized control and monitoring via a web-based admin console. The strong security features, which include PGP encryption and support for FIPS 140-2, are valuable to us. Additionally, we value the integration with our cloud and on-premise systems.
The pre-built logic instead of scripts reduces our custom code significantly. The plug-and-play integration allows for faster deployment.
What needs improvement?
The UI can feel somewhat heavy when we perform advanced troubleshooting for complex workflows. Sometimes it requires us to dig deeper, and granular configurations are needed more than expected. Performance visibility should be improved, and easier version controls would be beneficial. This would make the product more efficient for a large ecosystem and for clients handling multiple customer environments. As a service delivery company handling many customers, we find that we need better visibility and easier controls over workflows.
For how long have I used the solution?
We have been using GoAnywhere MFT for nearly two to three years.
What do I think about the stability of the solution?
We have experienced no stability issues. We deployed it on the public cloud and it is performing well with no sluggishness, though there may be occasional minor sluggishness which could be from the network side.
What do I think about the scalability of the solution?
GoAnywhere MFT is scalable from a small-scale industry to a large-scale industry or enterprise without any performance degradation or quality of features lagging.
How are customer service and support?
The response time from customer service is sometimes adequate. On a scale of 1 to 10, I would rate the response time as a seven. For simpler issues, the response time is faster. However, when there is a complex issue, the response time sometimes exceeds the SLAs. The team has knowledgeable personnel with a good set of people.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
In my previous organization, I was using MoveIt, which also offered secure managed file transfer automation. However, I did not like the integration aspect, as it was quite complicated to integrate with our existing solutions. That was at my previous organization. In this current organization, I have only been using GoAnywhere MFT.
How was the initial setup?
Although I was not present during the deployment, I understand from my colleagues that it was easy and went very well. It took two and a half months for the team to get it fully optimized.
What about the implementation team?
Although I was not present during implementation, I understand that two or three people can handle a whole deployment.
What was our ROI?
Currently, the ROI is going well. We have not required any maintenance. Our in-house team handles this product exclusively, so there has been no need for any maintenance to date.
What's my experience with pricing, setup cost, and licensing?
The pricing is on the higher side to be straightforward. However, based on the features and services the team provides, it is quite worth the investment.
Which other solutions did I evaluate?
We have evaluated GoAnywhere MFT as an alternative to other solutions.
What other advice do I have?
We use GoAnywhere MFT on a daily basis.
We used a connector for AWS S3 and also for Google Cloud Storage.
The agents are lightweight, and the secure components can be installed on remote systems, allowing GoAnywhere MFT to perform file transfer and workflows between networks. These capabilities enable push or pull transfer to and from internal networks. The product shares detailed logging and status reporting, which is ideal for customer, partner, and DMZ environments. As an organization providing solutions for many customers, this feature is particularly helpful to us. GoAnywhere MFT simplifies deployment in customer-restricted networks and reduces the need for VPN or inbound access.
GoAnywhere MFT provides a web-based interface for users to download or upload files securely using an SFTP client. This eliminates secure email or file sharing and reduces support overhead for external users, which is the main advantage.
GoAnywhere MFT includes GoFast, a high-speed file transfer module that helps us accelerate large file transfers over long-distance networks. We appreciate that it features end-to-end encryption, optimizes large files, and secures files that have been shared. I would rate this product an overall 8 out of 10.
It's reliable file transfers for daily business operations
What do you like best about the product?
The most notable fact is that GoAnywhere MFT is helping to facilitate our business procedures when nobody notices. I also have a liking of the manner in which it interoperates with our ERP and partners to ensure that files continue moving without human intervention. Implementation is something that fits our environment and the usability is facilitating the involvement of novice members of the team. The features are also enough, and I do not have to use additional tools, making my work easier each day.
What do you dislike about the product?
The interface is something I dislike about GoAnywhere MFT and it is outdated and more of a slow navigation. There are features that are strong and are not readily available, something that affects my productivity on hectic days. More complex workflows require more time than anticipated to implement, increasing additional time to testing. Customer support is useful when problems arise, and in the meantime, I may be interrupted in my regular use frequency.
What problems is the product solving and how is that benefiting you?
GoAnywhere MFT is a solution to poor and manual file transfers. It stores data with ease in one system to the other without being monitored. Connection to our ERP and partner platforms is saving me hours per week. The implementation minimized the errors affecting the entire team and the fact that it is easy to use minimizes errors. It has enhanced teamwork and allows us to concentrate on the real work rather than on the lost files.
Outstanding Product with Advanced Technology and Seamless Integration
What do you like best about the product?
I appreciate that this is an outstanding product featuring advanced technology, which has seamlessly replaced many of our old scripts and scheduled tasks. The user interface is straightforward, and the menus are simple to navigate. Additionally, it utilizes the most up-to-date data translation methods.
What do you dislike about the product?
I have no complaints; its functionality has surpassed my expectations. It fits exactly what our organization needed and has played a crucial role in developing applications that require communication with external web servers.
What problems is the product solving and how is that benefiting you?
This platform provides solutions that accommodate a variety of workflows, supporting both customer service and business operations. We were able to establish encrypted communications rapidly, even though we lacked dedicated in-house personnel for this task.
Centralized Management with Robust Security
What do you like best about the product?
I use GoAnywhere MFT for its centralized management of secure file transfers, which I really like because it simplifies operational work and reduces configuration drift. The strong encryption and compliance-ready reporting are major benefits, ensuring secure and auditable file transfers. I especially appreciate its ability to automate complex workflows smoothly across diverse customer environments, which eliminates the need for script sprawl. The initial setup was straightforward and quick, with minimal network changes, making it convenient to integrate into our existing infrastructure.
What do you dislike about the product?
The UI can feel a little heavy when advanced troubleshooting and complex workflows sometimes require deeper and granular configurations than expected. Also, improved performance visibility and easier version controls for workflows would make it more efficient in large, multi-customer environments.
What problems is the product solving and how is that benefiting you?
I use GoAnywhere MFT to manage secure file transfer workflows, replacing scripts with automated processes. It provides strong encryption, compliance-ready reporting, centralized control, and auditing, simplifying operations and ensuring security across multiple customer environments.
Reliable and Secure File Transfer Solution
What do you like best about the product?
I like GoAnywhere MFT because it is easy to use and helps transfer files securely.
It saves time by automating tasks and works well with many systems.
It saves time by automating tasks and works well with many systems.
What do you dislike about the product?
Nothing as such but, some advanced features take time to understand and set up.
What problems is the product solving and how is that benefiting you?
GoAnywhere MFT solves the problem of secure and reliable file transfers between systems.
It benefits me by reducing manual work, improving data security, and saving time through automation.
It benefits me by reducing manual work, improving data security, and saving time through automation.
Versatile Protocol Support and Seamless Automation
What do you like best about the product?
I has a wide range of protocol supports which make it an ideal choice when you are suppose to connect with multiple external systems. We have an option to automate the repetitive file upload case.
What do you dislike about the product?
It takes more time than expected in processing files.
What problems is the product solving and how is that benefiting you?
We are getting files stores meta data from multiple retailers daily which we need to keep secure and process it centrally
Powerful Automation and Seamless Integration
What do you like best about the product?
The platform offers the necessary automated workflows and powerful automation capabilities. I appreciate its ability to encrypt files, it integrates seamlessly with existing workflows and provides better control over every activity.
What do you dislike about the product?
I would appreciate the addition of a dedicated technical support role, as issues can sometimes escalate if not addressed promptly. I have encountered errors that have blocked access, and I believe the administration interface could benefit from offering more options.
What problems is the product solving and how is that benefiting you?
We use it extensively to automatically send data files, it provides us with the perfect automation tool. It has proven to be a highly adaptable file transfer tool, is easy to use, and guarantees data protection.
Extensive Protocol Support Makes Integration a Breeze
What do you like best about the product?
I likes it's supported protocol which gives an edge, It supports SFTP, FTPS, AS2, PeSIT, SCP, AS3/AS4 and some others. It gives an edge to connect with any other tools.
What do you dislike about the product?
Since it is a complex tool so it is a steep learning curve for any new users.
What problems is the product solving and how is that benefiting you?
In my Hospital management software we are storing patients confidential reports at centerlised palce using GoAnywhere MFT, so that my other systems can also access it securely.
Flexible and Powerful Solution for Automated File Transfers
What do you like best about the product?
GoAnywhere MFT covers a great scope of automated file transfer scenarios and is very flexible and customizable. The capabilities for configuring processes, monitoring are very effective, and the process logs are highly useful when auditing. It is currently our main tool for process automation.
What do you dislike about the product?
I have found it challenging to get answers to questions such as, "How many of my automations are using the same folder path?" I believe the product could benefit from enhanced reporting capabilities in its core version.
What problems is the product solving and how is that benefiting you?
GoAnywhere MFT is our go-to solution for automating the data transfers for the hundreds of files that our organization needs to deliver on a daily basis.
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