GoAnywhere MFT: Reliable, Secure, and Effortlessly Automated File Transfers
What do you like best about the product?
GoAnywhere’s workflow automation and security features are the best parts of the platform. The ability to create automated jobs without writing scripts saves a lot of time. Role-based access control, audit logs, and encryption options also help us maintain compliance easily. The dashboard makes monitoring and managing transfers very straightforward.
What do you dislike about the product?
Sometimes the UI feels slightly slow when loading detailed logs, especially for larger workflows. Also, initial setup and configuration require some learning. Apart from that, the tool works very well for day-to-day operations.
What problems is the product solving and how is that benefiting you?
GoAnywhere helped us automate routine data transfers, reduce manual errors, and maintain secure file exchange across multiple systems. It also improved our compliance posture by giving centralized control and complete audit visibility.
Secure File Sharing Made Effortless
What do you like best about the product?
I find GoAnywhere MFT invaluable for securely sharing files via email, which is a critical function in my workflow. The ability to encrypt files and send them in a user-friendly manner eliminates the cumbersome necessity of using encrypted USB drives for file sharing. Among its compelling features, I particularly appreciate the non-repudiation feature that enhances the security of files shared with a registered email. This capability provides me with peace of mind, ensuring that the files are securely tracked and verified. Additionally, the integration with Outlook enhances its utility, allowing me to streamline communication and file sharing seamlessly within my existing email infrastructure.
What do you dislike about the product?
I find the account lockout feature without any prior warning frustrating. When an account gets locked due to incorrect password attempts on the admin console, it doesn't provide a warning indicating the number of attempts remaining before a lockout occurs. Additionally, even after the account is locked, the system does not inform me that the account has been locked out. This lack of communication can lead to confusion and delays in accessing the system.
What problems is the product solving and how is that benefiting you?
I find GoAnywhere MFT provides a secure, user-friendly way to encrypt and email files, eliminating the need for encrypted USB drives. The non-repudiation feature enhances secure sharing, streamlining our file sharing process.
Automated student data transfers have improved efficiency but pricing and user limitations require attention
What is our primary use case?
I am an IT department head in my college, and I use GoAnywhere MFT to send student marksheets and records to Anna University. When students are placed at top companies, those companies request a verification process, and we send our student data via GoAnywhere MFT during this time. GoAnywhere MFT is used to automate student records to the universities. Whenever a new file or new student data is inserted, it automatically checks and sends it to the university and reports back to me. If I want to send student data to any top companies, I do this manually, and this represents most of the use cases in our college.
I use GoAnywhere MFT to send files most of the time, and I consider those connectors. Whenever we want to connect our student data with cloud services without writing code, we integrate it at that time. This is actually a good feature and a wonderful feature. We are currently maintaining our data on a database only, but if I want to move into the cloud, we will use these connectors very easily. This is the greatest benefit.
Student data is very crucial to both the college and students, so if the file format is right, the encrypted PDF is connected to SFTP and uploads safely. It also generates a receipt and emails it back to me, so in this way the data is encrypted and sent, making it very secure.
I use that automation, and in our college, we have the My Camu app. If any student currently enters or edits his data and uploads it to that app, it will be saved into my folder, and I will check it through GoAnywhere MFT. If any new file or folder arrives, it encrypts it and sends it to the universities and reviews me about the status of the file, whether it is sent or received, or what the university said about it. This is the automation that I use here.
What is most valuable?
The automation is my favorite feature. If I declare it once, I do not want to do it or repeat it manually. If I want to fix it, it will automatically check if there are any new files currently entering. If any new file is entered, it automatically sends, encrypts, and sends it to the destinations and automatically notifies me back. This is the greatest feature I like. Whenever a student has uploaded his or her data on our website, it is automatically sent to the universities, and no manual work is needed anymore, so I appreciate this as the best feature in GoAnywhere MFT.
What needs improvement?
I struggled initially while setting the automation process, and at that time I needed customer support. There is live chat available, and phone support is also available. We can also email them, so through live chat I asked my questions and they cleared them, providing good technical support.
The pricing is somewhat high, and if they reduce their pricing, then more colleges can use it. This is the major concern, as this is one significant problem. They provide the first five users free, but beyond that, they do not offer free access for certain modules. If they increase that, then users will use it more, and they will begin to wish to use it permanently.
What do I think about the stability of the solution?
Sometimes it loads with high demand, and at that time I wondered why it was experiencing this. When thinking about the stability, I believe it is good, and I can give it seven out of ten for stability.
What do I think about the scalability of the solution?
The pricing is somewhat high, and if they reduce their pricing, then more colleges can use it. This is the major concern, as this is one significant problem. They provide the first five users free, but beyond that, they do not offer free access for certain modules. If they increase that, then users will use it more, and they will begin to wish to use it permanently.
How are customer service and support?
I struggled initially while setting the automation process, and at that time I needed customer support. There is live chat available, and phone support is also available. We can also email them, so through live chat I asked my questions and they cleared them, providing good technical support.
How would you rate customer service and support?
How was the initial setup?
Installation is the easiest thing. We can do it via the guidelines provided, and there are good guidelines. By following them, we can easily install it, and there are no more difficulties, but we have to carefully set up the environment for it.
What was our ROI?
Usually, for each student uploaded, we charge 150 rupees for a university transformation. If we are sending any document for their working profession or to companies, then we charge up to 500 to 1,000 rupees per transaction.
What's my experience with pricing, setup cost, and licensing?
The pricing is somewhat high, and if they reduce their pricing, then more colleges can use it. This is the major concern, as this is one significant problem. They provide the first five users free, but beyond that, they do not offer free access for certain modules. If they increase that, then users will use it more, and they will begin to wish to use it permanently.
What other advice do I have?
We are the client using GoAnywhere MFT at our college. Currently, I support GoAnywhere MFT, and I can refer it to many people to use it. As it is useful for our college, it may also be useful for many colleges, startups, and services. I give this product an overall rating of seven out of ten.
Reliable, secure file-transfer automation with enterprise features
What do you like best about the product?
Automation and workflow capabilities: scheduling, triggers, monitor folders and built-in connectors streamlined many previously manual transfers.
What do you dislike about the product?
User interface: A few reviewers commented that the UI felt somewhat dated and less intuitive compared to newer cloud-native tools.
What problems is the product solving and how is that benefiting you?
GoAnywhere MFT replaces manual, error-prone file transfers with a secure, automated system, giving us better reliability, compliance, and faster data exchange across all workflows.
Automated features have streamlined secure file transfers and improved data submission efficiency
What is our primary use case?
My major use is always file transferring. We're a big IT team, so different IT people use different parts, but my major case is always file transferring. Using the automated features helps me save time.
What is most valuable?
Using the automated features helps me save time. I have tried using the connectors that go with GoAnywhere MFT for Salesforce, SharePoint Online, Dynamics 365, and others. In most cases, I use Google Cloud storage, which is the main case. Secure Forms enable end-users to fill out and submit information through a secure platform that keeps our data protected.
What needs improvement?
I have no major dislikes generally. I just had some challenges when I was starting to use it. Sometimes I could lose files and maybe lose trace of where they had been hidden, but with time, I got used to the system, and it becomes so much easier to use.
Initially, the setup was kind of hard for me. I had to take a long time to adapt to the system.
At my end, I'm okay with everything at the moment. There are no major issues. My major challenges were getting used to it, and once that happened, I have no major challenges now. Every feature is okay currently for me.
For how long have I used the solution?
I started in November and think to get used to the system took me about two and a half months, by January.
What do I think about the stability of the solution?
It is a good solution. It is stable.
What do I think about the scalability of the solution?
I look at scalability, and I say both are good. Stability and scalability are both good.
How are customer service and support?
I had to contact technical support once at the start when I was getting used to it. The support is good. I got feedback on time, and I was able to resolve whatever I wanted. Though I forgot what I was inquiring about, the response was good, and I resolved my issue.
If I were to put the support on a scale from one to ten, I would give them eight out of ten.
How would you rate customer service and support?
How was the initial setup?
The setup was initially kind of hard for me. It took a long time to adapt to the system.
Which other solutions did I evaluate?
I have not used any alternatives to GoAnywhere MFT. At my new job, I had nothing to deal with this previously, so I just got this as a new thing at my new workplace.
What other advice do I have?
I think about the agents, and they are not bad. I mention that I am using Secure Forms whereby I get the end-users to fill out and submit information through the online secure platform that helps us to keep our data secure with no traces and no leaks. Being online-based, it helps us save a lot of time.
I'm somewhat familiar with pricing. I just have a small clue about it since I'm mostly in the IT department, but what I know is the pricing is fair. Though it is always charged with add-ons, the more features you need, the more add-ons you get. It is fairly priced and not so expensive.
I would give this product a rating of eight out of ten.
Automating secure workflows has been smooth but the interface needs an update
What is our primary use case?
My use cases for GoAnywhere MFT are automating and securing file transfer workflows.
What is most valuable?
What I appreciate most about GoAnywhere MFT is the SFTP file transfer capability, which is a secure file transfer protocol. It also includes a file encryption module, scheduling, and email notification features, which are very useful. GoAnywhere MFT does not require any maintenance on my end; it is all being taken care of by the developers.
What needs improvement?
One area where they could improve GoAnywhere MFT is the UI, as it feels outdated.
For how long have I used the solution?
I have been using GoAnywhere MFT for about six to twelve months.
What do I think about the stability of the solution?
I have not seen any instability or issues with stability in GoAnywhere MFT, but I mentioned that the UI feels outdated.
How are customer service and support?
I have contacted their customer support, but they are quite busy and reply in approximately three to four days. The quality of their support for GoAnywhere MFT was not as they mentioned on their website; it was supposed to be 24/7, but they are taking two to three days to reply to my emails. I messaged them three to four times, but they are consistently late in responding.
When they did answer, the quality of their responses was good, but the response time was not satisfactory. They advertise 24/7 support and response within 24 hours, but they are taking at least two days to reply.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I switched from Salesforce Workflow to GoAnywhere MFT.
How was the initial setup?
When I first started using GoAnywhere MFT, it was very easy. I watched a video tutorial on YouTube and it took me approximately 23 minutes to fully understand how to use GoAnywhere MFT. After that, I did not need any additional explanation.
What other advice do I have?
We are not using the included connectors in GoAnywhere MFT right now; I mentioned that we were using them before, but I am not using them currently. I do use the Agents in GoAnywhere MFT. The review which I wrote on G2 about this was based on my usage of this software approximately three to four months prior, but I am not using it currently.
I have never used features in GoAnywhere MFT such as Secure Forms, GoFast, or Agents; I only use the SFTP transfer protocol. Leaving the support aside, I would rate GoAnywhere MFT 7 out of 10. If I were to rate only the support, I would give them a 5 out of 10.
Secure Transfers Made Easy, Setup Could Improve
What do you like best about the product?
I use GoAnywhere MFT for safe file transfer and automation. It solves the problem of slow and unsafe file sharing and makes all transfers easy to manage. I really like that it makes secure file transfer very simple and the automation features save my time.
What do you dislike about the product?
Sometimes the setup feels a bit confusing. Some parts of the setup have too many steps, like making new workflows or setting permissions.
What problems is the product solving and how is that benefiting you?
I use GoAnywhere MFT for safe file transfer and automation, solving slow and unsafe file sharing. It makes secure transfers simple and saves time with automation.
Reliable and Simple Secure File Transfers Made Easy
What do you like best about the product?
What I like best about GoAnywhere MFT is its reliability and simplicity in automating secure file transfers. The interface is clean and easy to navigate, and it handles encryption and workflow automation really well without needing extra scripts or manual effort.
What do you dislike about the product?
The only thing I dislike about GoAnywhere MFT is that sometimes the setup and configuration for certain workflows can feel a bit complex, especially when dealing with advanced permissions or custom scripts.
What problems is the product solving and how is that benefiting you?
GoAnywhere MFT is helping to automate and secure file transfers between internal systems and external partners. It eliminates the need for manual file sharing or custom scripts, which reduces errors and saves a lot of time.
Smooth MFT trial with impressive features and support
What do you like best about the product?
I had the opportunity to evaluate GoAnywhere MFT through a trial license provided by the GoAnywhere sales team after a short call to discuss my use case. The setup was smooth and straightforward, with clear documentation that made implementation easy even for a first-time user. I explored the platform for almost 1 month, including an extended period to complete my evaluation and a short proof of concept (POC) for secure data transfer scenarios.
During my evaluation, I frequently used GoAnywhere for testing various workflows and integrations. I explored several key capabilities — Advanced Workflows, secure file transfers (SFTP/FTPS/HTTPS), user management, encryption, scheduling and detailed audit reporting. The interface felt intuitive, making it simple to build, automate and monitor workflows from a single dashboard.
One thing that really stood out was the Cloud Connector Marketplace. I installed the Salesforce Connector directly from within the platform and it took less than five minutes — no external downloads or complex setup required. Everything is managed within the environment, which makes it extremely convenient. There are also many other connectors available for applications like AWS, Jira, Trello and Google Cloud Storage, expanding integration possibilities significantly.
The customer support experience was excellent. The team was quick to respond whenever I encountered an issue and even extended my trial period to ensure I could complete my testing comfortably.
Overall, GoAnywhere MFT provides an impressive mix of security, automation and integration features. My hands-on experience gave me a clear understanding of its capabilities and how it can support our future requirements for secure and automated data movement across systems.
What do you dislike about the product?
There is nothing I dislike about GoAnywhere MFT. I evaluated the platform for almost a month using a trial license and found its features and functionalities impressive. From Advanced Workflows and secure file transfers to the intuitive Cloud Connector Marketplace, everything worked seamlessly. I look forward to exploring more of its capabilities for future automation and integration needs.
What problems is the product solving and how is that benefiting you?
During my trial evaluation of GoAnywhere MFT, I was able to see how it addresses critical challenges in secure and automated file transfers. The platform centralizes workflows, provides robust encryption and offers detailed audit logging, which could significantly reduce errors and ensure compliance. Features like Advanced Workflows, scheduling and the Cloud Connector Marketplace, including Salesforce and other popular integrations demonstrated how easily data can be moved and connected across systems. Even in a trial environment, it was clear that GoAnywhere MFT can streamline operations, simplify integrations and support future requirements for secure and efficient data management.
Has improved secure file transfers for candidate data and highlights a need for a simpler interface and faster support
What is our primary use case?
We have been using GoAnywhere MFT in my company, Manadomy Integration Private Limited. We are directly connected with college and school candidates, and we are also connected with corporate clients. We take assessments of different college students and provide them a tag of job-ready candidates. After that, we send the candidate reports to our partner corporate clients. This is the overview of our company.
GoAnywhere MFT performs automation jobs at 7:00 PM daily. It fetches a CSV file from our database server, which is a report of different candidate reports that we have created for job-ready candidates. GoAnywhere MFT fetches these details from our database server and encrypts the file using PGP encryption. With secure file transfer, it is sent to the corporate designated folder. After the completion of this process, both the corporate and we receive a notification via email. This is the overall flow that we use for GoAnywhere MFT.
What is most valuable?
GoAnywhere MFT shows us the successful transfers and which files are successfully transferred and which are the failed deliveries at the end when the transfer is completed. It also shows the historical logs for all the compliances such as GDPR compliances. We learned that a few files were failed deliveries, so we needed to send them again. All of this work is done by GoAnywhere MFT through automation process.
I personally appreciate the security purpose with its end-to-end encryption for both our candidates and our clients. We build trust with this software because corporates receive our verified data, which is encrypted candidate data.
With GoAnywhere MFT, we simply submit our data, which is in text form sometimes and sometimes in file form. We upload our resumes, and as we are directly connected with our candidates, the college candidates, we upload the resumes, reports, and invoices of the documents, and we send it securely to our organization and to our CEO. The form simply consists of the name, email, and the messages related to those documents.
The first thing that concerns us most is the security purpose. We have directly used that and we are happy with the security features. It is simple to use for us because we are experienced users, but for new users, it is somewhat complex to use. After using it for a year, it is acceptable for us and we are able to use it well. The security purpose and the sharing of files work well for me.
What needs improvement?
In GoAnywhere MFT, I have sometimes faced situations where we share a large number of files and encounter more failed deliveries. I need to send them to our clients again and again. The admin console is also somewhat complex for new users because in our training team, there are a few new hirings. They find it somewhat complex for new users, so the interface should be much simpler for new users as well. The workflow which we have created is time-consuming. I believe some drag-and-drop kind of UI should be added to make it smoother. I have faced this kind of situation, so I thought that it would be good if improvements could be made for that.
Regarding the technical support of GoAnywhere MFT, I remember four or five months ago, I was facing some technical issues. I am not directly connected with them over a call, but I wrote an email. The solution given to me was provided between five to six days. I believe it could be done sooner, so that would be better.
GoAnywhere MFT's support response time can be improved.
For how long have I used the solution?
I have been using GoAnywhere MFT for one year, maybe one and a half years.
What do I think about the stability of the solution?
Regarding the stability of GoAnywhere MFT, I rate it a seven. It is stable according to my experience.
What do I think about the scalability of the solution?
Regarding scalability, I would rate it a nine. It is scalable. My requirements are met with its scalability.
How are customer service and support?
I do not believe I am the right person to answer regarding cost because this is totally up to our business and our sales team. GoAnywhere MFT saves a lot of time, approximately thirty to forty percent.
I would rate the support of GoAnywhere MFT as six out of ten.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
GoAnywhere MFT is our first software we have used for the transferring of files because before that we used to do that manually. I cannot compare it with any other software because I have not used any other since now.
How was the initial setup?
Regarding deployment, GoAnywhere MFT takes two to three days.
What about the implementation team?
Approximately four to six users work with GoAnywhere MFT.
What's my experience with pricing, setup cost, and licensing?
Regarding the pricing of GoAnywhere MFT, it is somewhat expensive, I feel. Not that much expensive, but our business team has explored other softwares as well, though I personally have not explored the other softwares. According to our invoices about this software, we have a one-year subscription for it. The price is somewhat high, but it is acceptable. It does our job well, so we do not have any problem with the pricing, but it could be slightly lower.
Which other solutions did I evaluate?
GoAnywhere MFT was not purchased through the AWS Marketplace. I believe it was directly purchased, though I am not entirely sure about this because it was totally handled by our sales team.
What other advice do I have?
I would recommend GoAnywhere MFT. We have already recommended it to a few colleagues who work elsewhere. The file sharing is very secure, and we have not felt any security hazards and we have not faced any security concerns regarding the same. I have shared this recommendation with a few of my colleagues as well.
GoAnywhere MFT requires some updates in my opinion. It is easy to update GoAnywhere MFT and it is not that much complex.
I would rate the solution overall as six out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
