We are using GoAnywhere MFT for many resources such as SFTP and FTP. We can create projects, schedule triggers, monitor, and view log levels for file size verification. I work on the server level, agent, service manager, and memory-related issues. I use connectors for services such as Salesforce and SharePoint. 

In the Resource component, there is a Cloud Connector option where you can search for Salesforce or other connectors. For Salesforce, we need to configure items such as username, password, auth URL, and authentication type. The Salesforce developer team provides all the details for configuration in the Salesforce connectors. These external systems are integrated using connectors from external to internal systems.

I use GoAnywhere MFT Agents as coordinator and participant types. When one is shut down, we can work on another. The security policy includes Auth URL, auth security policy, and basic authentication in GoAnywhere MFT. It's web-based for external and internal users, providing user-friendly interfaces with SFTP and FTPS for security. For sensitive data, we can use secure forms or encrypt the data. We use TLS, SSL commands, Transport Layer Security, and Secure Socket Layer.

In my organization, approximately four members work with GoAnywhere MFT. On the business side, there are five to seven members who check code level or logs level, totaling nine people, including clients and organization members.

In my business case, it has saved about 30% in resources.

The best features of GoAnywhere MFT are its automated process capabilities. It is scalable, reliable, and requires minimal time to receive files from external to internal systems. It is more secure compared to other tools.

The solution provides excellent connectivity through its range of connectors. In the Resource component, there is a Cloud Connector option where users can search for various connectors like Salesforce. The configuration process requires setting up a username, password, auth URL, and authentication type. The Salesforce developer team provides all necessary details for configuring the Salesforce connectors, enabling integration between external and internal systems.

In GoAnywhere MFT, there are memory-related issues that need improvement. Sometimes it shows varying memory usage from 500 GB to 2 GB, and these issues can persist for multiple days.

The areas that could be improved include security-related automation, as files sometimes do not reach their destination on time. There is a need for upgrading older products and protocols. The security area needs enhancement, particularly in protocols such as FTPS and SSH key implementation. With numerous multi-factor authentication users and partners, security improvements are essential.

While the interfaces are satisfactory, automation needs improvement. Sometimes the configuration for automatic file transfer to target locations fails, so improvements are needed in both automation and security policy areas.

I have been using GoAnywhere MFT for the last 3.5 years.

In terms of stability, I rate it at 8.5.

For scalability, which refers to the capacity for my team and files, I find it to be scalable.

I consider it to be a 9 out of ten in terms of scalability.

I rate the technical support for GoAnywhere MFT at 8.5 out of 10. The lower score is because I don't have access at the server level. If the MFT team provided all access, we could work single-handedly. Due to organizational policy, we don't have server-level access. Another team member manages server-related issues. We can share related issues and provide details. Sometimes we get help from the vendor, Fortra. We can raise cases with Fortra, who then suggests solutions to resolve issues.

Positive

When deploying GoAnywhere MFT in your system, configuration is required at the server level. The process begins with downloading the file from the Fortra portal. Fortra provides comprehensive documentation on installation and command usage. After downloading, server-level configuration is performed using Linux or another operating system.

For project deployment, creation begins in the development environment. The developer team provides XML or zip folders, which are then extracted and moved to the test environment. Testing ensures files reach their target location. After successful testing, the project moves to production. Postman is used for testing functionality in production. Server-level checking includes agent and resource verification, protocol testing, and logs level checking.

The return on investment depends on financial and resource type factors.

The pricing for GoAnywhere MFT is inexpensive compared to other solutions.

Compared to products such as Axway and IBM Sterling tools, GoAnywhere MFT is more scalable, reliable, and cost-effective while maintaining security. If issues arise with GoAnywhere MFT, users can contact the Fortra team for support. Axway lacks vendor support, is less reliable, and more expensive. IBM Sterling, which many organizations use, offers similar features to GoAnywhere MFT, and both have dedicated support teams through their respective vendors.

I recommend GoAnywhere MFT to other users. Currently, 80% of the market uses GoAnywhere MFT because it is secure, scalable, reliable, and easy to implement or deploy. Users can get help from team members or reach out to vendors for support and collaboration. 

The overall solution rating I would give it is a 9 out of 10.

As a DevOps specialist, I have been using GoAnywhere MFT for about six to seven months, mostly working on setting up automation for file transfer, handling integration, and monitoring secure data and exchange between our system partners.

I used GoAnywhere MFT in my last company, where there were approximately 200 to 220 employees who used this system to share files.

GoAnywhere MFT has many features that I appreciate, but most of all, it automates repetitive file transfers, so we don't have to waste our time doing them manually.

It supports many protocols, such as SFTP and FTP, which makes it easy to work with different partners.

The logging and audit trails are very detailed, which helps me and my team with compliance and troubleshooting.

The system is quite reliable. The transfers rarely fail, and if they do, we get alerts immediately, as it has the best monitoring and logging.

Since it's not difficult to deploy with the cloud, it takes around one week. It depends on the manpower and the team. Our team consists of nearly 13 people, and they are the best at their work. We approximately need one week to completely deploy it on any system.

GoAnywhere MFT is almost perfect, but I feel that the initial setup takes some effort.

It's not extremely hard, but you need to understand the product thoroughly.

The support from GoAnywhere MFT could be more helpful for new users. The deployment was straightforward but needed some planning.

These two aspects could be improved.

As a DevOps specialist, I have been using GoAnywhere MFT for about six to seven months, mostly working on setting up automation for file transfer, handling integration, and monitoring secure data and exchange between our system partners.

In terms of stability, it is nearly 90% to 92% stable.

The user interface is somewhat out-of-date and feels antiquated.

It could be better, but overall, it's very stable, and there are not many issues or bugs.

I would rate the stability a seven.

Regarding scalability, it's perfect for handling large data, so it is very scalable.

We have used a lot of data to share via GoAnywhere MFT.

It also has data recovery features that are very useful in any troubleshooting.

The support team was responsive and helpful.

They guided us thoroughly whenever we had an issue.

It's somewhat expensive compared to smaller solutions, but the features and compliance value made it worth it for our company.

I am a user, and there are head seniors who maintain the entire relationship with the vendor. I just had one or two meetings with the vendor to discuss troubleshooting problems.

GoAnywhere MFT is almost perfect, but I feel that the initial setup takes some effort.

It's not extremely hard, but you need to understand the product thoroughly.

The support from GoAnywhere MFT could be more helpful for new users. The deployment was straightforward but needed some planning.

Since it's not difficult to deploy to the cloud, it takes around one week. It depends on the manpower and the team.

Our team consists of nearly 13 people, and they are the best at their work.

We need around one week to completely deploy it on a system.

The range of connectors that GoAnywhere provides requires some planning because I basically integrate it with ERP and cloud storage such as AWS S3 and Azure, and some internal databases.

Once we set it up, the workflows run smoothly.

I would rate the technical support an eight out of ten.

In implementation, use cases and compliance need more implementation, and they should make use of automation features, as that's where you get the real value.

We also used to provide our team with basic training so they can adopt it quickly.

I would recommend GoAnywhere MFT to other users.

I would give it an eight out of ten because it's a very useful software platform to use for secure file transferring, and it's very helpful for benefiting any organization.

With the use case for GoAnywhere MFT, I was setting it up to be similar to the use case that I have for Globalscape because with this MFT-based solution, everything is about creating users since it is all tool-based. The product has all the features, including administrations, where we need to create the users. We need to create users' event rules to take the files and upload them to the destination, push the files, and handle reporting and everything. Most of the steps will be the same, except for a couple of things.

The best features of GoAnywhere MFT so far, from what I've seen, is that it is a light version. For just the purpose of uploading and pushing the files, transferring the files is the main objective. That's where we use GoAnywhere MFT, because it is a very light version, and the price is definitely less compared to the Globalscape enterprise level. The purpose will be resolved if you want to use more transactions and more file transfers with a secured process.

If it is out of the country, with Fortra support in other regions and countries, there will be timing differences. You need to wait until that time because they only work on a US basis, not 24/7. It is just US timing, 8:00 to 5:00. They need to get sorted out to get 24/7 support, so that every country can benefit from the support.

I have been experimenting with GoAnywhere MFT for the past three months since becoming US-based on an H1B visa.

I rate the Fortra support or customer service as a seven because the support was there every time. When we log a ticket, it is immediately assigned to a person who will call us. They will ask about all the pre-steps we need to do, where we create a log with verbose, log the issues, and send them the screenshots of the issues with log files attached. Based upon that, they do the pre-checks on everything, get the solution, and send us an email. If we cannot resolve it straightforwardly, they will schedule a call to assist.

With Globalscape, I built knowledge, not with GoAnywhere MFT. With Globalscape, we got an in-between DMZ gateway to secure. Anything coming from outside traffic is secured because we got a DMZ gateway, which doesn't expose our IP addresses and everything on the security point. It can take any number of connections, so there is no problem with the connections. It integrates with anything.

With both Fortra and GoAnywhere MFT, if you want the GoAnywhere MFT product, we need to buy a license from the company, Fortra. It is straightforward, and we get support on installation and everything. If you want a larger and more complex solution, that's where we use advanced workflow engines to create event rules.

I was comparing differences by exploring other tools as GoAnywhere MFT and IBM Sterling, though not too deeply.

I am still exploring the connectors for services such as Salesforce, SharePoint, Microsoft Dynamics, and other connectors. It works for remote purposes because every MFT product has a web transfer client. We can use the HTTPS method to upload the files, or use SFTP tools to upload the files.

The importance of remote agents with GoAnywhere MFT is that everything should be automated, with no manual interaction. We can schedule it at a particular time, and the agent has to trigger. Once the file is automatically generated, it has to be uploaded and transferred to the destination.

Each agent serves a specific purpose - one for file generation, one for encryption, one for uploading files, and one for alerts about successful transfers and failures. Multiple agents act on individual tasks.

Fortra's capabilities for automation have grown significantly. They can be used in any domain, including medical, healthcare, and industrial sectors. The security is impressive with highly enabled components and features, including TLS. Fortra has reduced prices, and their automation has improved significantly.

If it's not complex, GoAnywhere MFT is straightforward for taking files and pushing them in large numbers. The product currently operates as a hub between different environments. Users need to be on a virtual server to install a Windows-based server to upload files.

GoAnywhere MFT has lower capabilities because it has limited features, but it serves its purpose. Some people only want file transfers without notifications or status updates, and considering the budget, it satisfies these requirements.

I rate this solution a 6 out of 10.

My use case for the solution is both file transfer and file storage. We use it for file transfer within the organization and also for storing and managing our files at the organization.

GoAnywhere MFT saves us a lot of time. Previously, we were using simple file sharing platforms, such as Google Suite. However, we were concerned about our file security and encryption, so we chose GoAnywhere MFT. GoAnywhere MFT is a great file-specific, file transfer-specific, and encryption-specific solution. It does its work really well. Other software can handle their work adequately, but the file sharing, file encryption, and file security and sharing are perfect in this solution.

The best features I appreciate most about the solution are the security and encryption they provide, which is really awesome. The main reason we use GoAnywhere MFT is the file security. I went through their security policies, and these are really great. 

One area I want to see improvement is their licensing system. They are still using a key system, similar to Windows activation keys from Microsoft. They should improve that with better pricing plans. 

Additionally, they can improve their UI. I really feel it is outdated, so improvement in UI would help.

I have been using this solution for around one month.

I would say GoAnywhere MFT is stable, though we had downtime for a few minutes due to our company glitches. The issue was not from GCP, so I would rate stability as a nine.

I would rate scalability with GoAnywhere MFT as really good, giving it a rating of ten out of ten.

On the management side, 50 to 60 people use it.

I would rate the technical support that GoAnywhere MFT provides around a seven. I talked with the support once, and they were not available at that time.

Neutral

We were previously using simple file sharing platforms, specifically Google Suite. We were concerned about our file security and encryption, which led us to choose GoAnywhere MFT.

We have a hybrid model. Currently, we are using GCP as our cloud provider. We are looking for transferring to some other platform, but for now, we are using GCP.

The deployment is really straightforward. It took within one to two days to get properly set up.

The return on investment includes saving time and increasing efficiency. It really increased our efficiency. It saves 20% to 30% of time compared to when we used to send files one by one to a collected Gmail.

It is around market value. It is neither too high nor too low, but balanced.

In terms of connectors, we are currently using the Salesforce one. I also tried using Slack, but I encountered some issues with it. However, it worked out fine in the end. The integrations are good. I explored the various integrations available, and there are plenty of them. However, we use only a few of them.

I would definitely recommend GoAnywhere MFT to other users because what it provides is perfect. I have no problem with it.

Overall, I would rate GoAnywhere MFT as a nine out of ten.