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Reviews from AWS customer

23 AWS reviews

External reviews

405 reviews
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4-star reviews ( Show all reviews )

    Ramanuj Ghosh

Seamlessly manages secure file transfers and automates scheduling for remote systems

  • October 09, 2025
  • Review provided by PeerSpot

What is our primary use case?

I use GoAnywhere MFT for file management, as well as for converting file extensions from one type to another.

How has it helped my organization?

GoAnywhere agents have helped me extend MFT automations to remote systems; for example, using schedulers, I can schedule jobs weekly, monthly, or hourly, and even halt jobs on specific holidays with cron jobs.

GoAnywhere MFT has saved us approximately 30% of the time in securely connecting with third parties, as it previously took about 50 minutes to transfer files manually, but now it takes about 35 minutes.

What is most valuable?

The best features of GoAnywhere MFT include a very seamless approach to transfer files from one location to another, providing authentication, and authorization using PGP, along with many protocols such as HTTPS, SFTP, and FTP for secure file transfers.

I use the GoFast feature to accelerate data transmission. GoFast has generally affected my operations by helping in encryption and compression, allowing data packets to be encrypted using AES 128 or 256, and supporting optional ZLIB compression to reduce bandwidth usage while facilitating workflow integration and automation for projects and data transfers using UDP instead of just TCP, which is significant for fast delivery.

The solution is quite effective, primarily because most of the comments and commands we utilize are based on Linux commands. Additionally, there is the shell script part. We have the ability to drag and drop various elements, which generates an HTML output for us.

What needs improvement?

In GoAnywhere MFT, there are areas with room for improvement. Some areas of improvement include simpler deployment in certain environments and better documentation. It's important to note that it is proprietary software with limited community documentation.

There are some security vulnerabilities to address, such as patch delays. Additionally, there is an issue with the installation of certificates. This process is proprietary, which means that installing the certificates takes a significant amount of time, including for error logging and troubleshooting. Some reviews indicate that file transfers may fail, and the error logs or diagnostics provided are insufficient. To mitigate this, we employ a redundancy strategy using duplicate use cases. For instance, when transferring files from one location to another, we utilize both a temporary location and an archive location. This redundancy can slow down the process. The reason for this approach is that sometimes, during the transfer of multiple files, some files may get lost. Therefore, we copy files from the temporary location to the archive before completing the transfer. This means that if we attempt to transfer, say, a hundred files and only twenty are successfully transferred, we have no clear way of identifying which twenty have moved successfully since the log feature does not provide this information clearly. These are areas where GoAnywhere MFT can be improved.

For how long have I used the solution?

I have been using GoAnywhere MFT for four years, which is a managed file transfer protocol.

What do I think about the stability of the solution?

I would rate the stability of GoAnywhere MFT at eight out of ten, as it is a good stable product.

What do I think about the scalability of the solution?

GoAnywhere MFT is scalable, as I have transferred large volumes of files, ranging from a few to millions in various environments.

Initially, we bought it for development purposes, and then we used it across different environments. Mainly, the users consist of myself and another developer, so there are around 10 to 15 users in total.

How are customer service and support?

I would rate the technical support that GoAnywhere provides as a seven out of ten because being proprietary software means there is limited community support online, forcing reliance on the GoAnywhere community page for problem-solving.

How would you rate customer service and support?

Neutral

How was the initial setup?

I have deployed it as a standalone application, not primarily in the cloud. It was used with Java, and we had to make some changes using Fuse for deployment. So, we are not using a cloud solution; instead, it is deployed as a standalone application.

Maintenance is required. I'm not entirely sure about the details, as there is another team responsible for maintaining it.

What's my experience with pricing, setup cost, and licensing?

The licensing is complex, and there are various modules and add-on features available. It really depends on what you want in terms of features and specific functionalities. The model is subscription-based, so it varies according to the type of subscription you choose.

It is cost-efficient. One of the most important aspects is that it's not solely based on TCP; it also focuses on UDP. The advantage of UDP is that it allows for faster file transfers, but consistency is not as critical in this case. However, most of the time, users prioritize consistency, which is a key consideration.

It was a direct purchase.

What other advice do I have?

I haven't encountered any use cases where there were problems with GoAnywhere MFT, so I am content with the services provided.

I would recommend GoAnywhere MFT to other users if they have the budget, as it is a proprietary solution; it's essential if secured file transfer is required.

Overall, I would rate GoAnywhere MFT an eight out of ten for its ease of understanding and functionality.


    Pooja S.

Reliable and Secure data transger

  • October 06, 2025
  • Review provided by G2

What do you like best about the product?
Being a Human Resource Executive, I really appreciate its ease of use and smooth integration with our current work force.
The interface is quite interactive which allows me to manage secure file confidently.
Not only this, its ease of implementation made onboarding simple.
Our frequency of use is quite high since it is in our daily routine.
What do you dislike about the product?
Its works well with our current system but areas which could be improved is its customer support response time.
Also the initial setup of advanced features require more technical understanding.
What problems is the product solving and how is that benefiting you?
It has significantly improved our data security and compliance in HR operations.
It has also reduced our manual errors, enhanced data integrity and ensured regulatory compliance with minimal effort.


    Ava C.

File transfers are so easy

  • October 06, 2025
  • Review provided by G2

What do you like best about the product?
Automated file transfers allow me to avoid relying on multiple products and scripts to manage our processes. Like inbuilt scheduler to run workflows, automated email alerts and file processing when done.
Has secure cloud file transfers and can also connect with web apps i use like dropbox and salesforce.
Client support is fair
What do you dislike about the product?
At first, implementing the software was challenging, and most workers struggled to use it. However, as time went on, it became easier for everyone to adapt.
What problems is the product solving and how is that benefiting you?
We have experienced security issues in the past, but with GoAnywhere MFT, all our files are now secure. The platform allows for easy file transfers without any restrictions, which has made our workflow much smoother. Additionally, the automation features have helped us save a significant amount of time.


    reviewer2761626

Supports complex file transfers between banks, vendors, and internal systems with reliable performance

  • October 02, 2025
  • Review from a verified AWS customer

What is our primary use case?

My use cases for GoAnywhere MFT involve interfacing with both banks and outside vendors since it's the university. We do a lot of interfaces, and many of them come through for the banks using our GoAnywhere MFT product, and we process into our SAP system.

It's not just banks; we also do outside vendors and outside providers. We handle both ways—into our SAP system through GoAnywhere MFT and out to outside vendors, banks, and hospitals. You name it, we do it.

What is most valuable?

The feature I find most valuable about GoAnywhere MFT is that it's intuitive.

It has all the things needed to build robust projects, giving you different resources, SFTP, and all the different things you might need to manipulate files. It's somewhat tricky as it's intuitive, however. You have to learn the scripting language. That said, they provide fairly good help.

We were fortunate enough when we first purchased the product to have them assist us with demos and teaching as a group. They offer online help to look things up.

For us, it satisfies our needs. We are getting into some more complex matters that I am concerned about, as there are a couple of features I wish they had. Until now, we've been able to accomplish everything we wanted.

What needs improvement?

We keep asking them to implement a feature for our upcoming project, which would benefit all other companies using the product.

One area for improvement in GoAnywhere MFT is that they don't have a real debugger. You have to manually walk through your projects. If you build a big scripting project, you have no way at the beginning to step through; you can't skip straight to a line, nor can you put a breakpoint and say, 'stop here' as in any normal debugging process. That makes handling complex projects very tedious. We are currently working to streamline a process for about 240 providers—our interface partners—and it's going to be very difficult because every time you run a project, you need to step through each line of code. If you're testing line 98 and are unsure what's going on, you must step through every single line each time you run it. That is its biggest downfall.

What I would love to see in GoAnywhere MFT is the ability to compartmentalize some of the code, allowing you to call different pieces. Instead of building one project all within itself, you could insert modules that you can use in multiple projects. Currently, it's not compartmentalized, and you can't take a piece of code to use elsewhere without copying the entire thing. In my humble opinion, it would be much better if they had a class-based or class-oriented system so that you could easily transfer code from one location to another or use it in other places. You want modularity within the project, but that's not available right now, and this significantly slows down our development operations.

For how long have I used the solution?

I have been using GoAnywhere MFT for about four years, since we first installed it.

What do I think about the stability of the solution?

I have never seen any lagging, crashing, or downtime when using GoAnywhere MFT, and that's one of the best things I can say about it.

What do I think about the scalability of the solution?

From my perspective, working at the university, I find GoAnywhere MFT to be quite scalable.

We also have a hospital group that works with it, which operates differently, however, they appear to manage tasks well. Yet, it would be even more scalable and useful if they improved the ability to plug in components, allowing you to easily call pieces of code from a project and eliminate the need for repetition.

To go off the charts and be a leader, they really need a debugger and should focus on enabling the breakdown of modules for integration with other projects. A project isn't just one thing; it should allow for calling additional resources. This would greatly enhance scalability.

How are customer service and support?

If I had to rate the support, I would rate it as an eight on a scale from one to ten. I haven't dealt with them directly. That said, overall, they seem to perform at about an eight level.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial deployment of GoAnywhere MFT was pretty easy for us. Once everything was set up properly, it was not very hard. Out of all the projects I have been involved with over 26 years at the university, that one actually went more smoothly than most. We had a good team working to get everything handled, so I would say it wasn't difficult at all. It took us around a month to set it up.

Which other solutions did I evaluate?

I have looked into alternatives to GoAnywhere MFT, and I remember examining a couple of options about four or five years ago when we made our decision. There was another one we compared it to. I cannot recall the name. We looked at MOVEit as the other option we evaluated.

What other advice do I have?

We do not use those connectors right now in GoAnywhere MFT. Our processes are very specific to our interface workflows.

Currently, we're not using it for workflow-type applications, although it might be something we can explore down the line.

We do not use the Agents or Secure Forms. Regarding data acceleration, we don't use GoFast either.

We're using it for very specific tasks, and if they explained options for utilizing it for other purposes, I would be open to exploring it.

I would indeed like to see better advanced documentation in GoAnywhere MFT.

I would rate GoAnywhere MFT overall as an eight out of ten. It's a great product and could easily reach a ten if it improved certain features.


    Chiranjit D.

Secure and reliable file transfer solution

  • October 02, 2025
  • Review provided by G2

What do you like best about the product?
GoAnywhere MFT provides a secure and reliable way to automate file transfers across different systems. I like that it reduces manual steps and offers strong compliance features, which makes handling sensitive data much easier. It’s flexible enough to integrate with multiple platforms and helps maintain a smooth workflow.
What do you dislike about the product?
The interface could be more modern and intuitive, especially for new users, it takes some training to get comfortable. At times, performance can feel slower with larger file transfers, and upgrades require careful planning.
What problems is the product solving and how is that benefiting you?
The automation and scheduling features are the biggest upsides. They save a significant amount of time by eliminating repetitive manual tasks, and the logging/audit trails are very useful for tracking and compliance reporting.


    Jorge A.

Secure and reliable way to transfer files

  • October 01, 2025
  • Review provided by G2

What do you like best about the product?
What I like best is how reliable and secure it is when transferring files. The automation of workflows saves a lot of time, and I don’t have to worry about sensitive data being exposed. The interface is also clear enough once you get used to it.
What do you dislike about the product?
It can feel a bit complex at the beginning, especially if you’re not familiar with managed file transfer tools. Some settings take time to configure, and the documentation could be more user-friendly.
What problems is the product solving and how is that benefiting you?
It solves the problem of securely transferring large or sensitive files between partners and systems. Before, this was a manual and risky process, but now it’s automated and encrypted. It helps us save time and reduce errors.


    Elavazhagan Palanisamy

Drag-and-drop interface has simplified file transfers

  • September 30, 2025
  • Review from a verified AWS customer

What is our primary use case?

I use GoAnywhere MFT for files and transfer management.

What is most valuable?

The best feature of GoAnywhere MFT is that it's easy to use, and the drag-and-drop option is available. Instead of coding or hard coding, the drag-and-drop option is good.

I use the SharePoint connector. The connector with SharePoint allowed me to share Excel and different files.

What needs improvement?

The interface could be more customizable.

For how long have I used the solution?

I have been using this solution for six to seven months.

What do I think about the stability of the solution?

GoAnywhere MFT is stable, and I would rate it a nine out of ten for stability.

What do I think about the scalability of the solution?

The scalability of the solution is good.

More than 10,000 users utilize the solution.

How are customer service and support?

I would rate the technical support an eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

It was easy. The setup took less than half an hour to complete.

What was our ROI?

The solution has saved a significant amount of time.

What's my experience with pricing, setup cost, and licensing?

The pricing is moderate.

My team management purchased the solution and provided me with credentials for coding.

What other advice do I have?

I would recommend this solution to other users because it's very easy to use and many companies are using this product nowadays.

I would rate this solution a nine out of ten.


    Sandrine K.

Streamlined File Transfers with Robust Security

  • September 24, 2025
  • Review provided by G2

What do you like best about the product?
I love how GoAnywhere MFT ensures the secure exchange and transfer of files, providing a seamless setup process. The quick file processing speeds are essential for handling large volumes efficiently. Its automation functions simplify routine transfers, and the audit reports offer detailed tracking of file activities. The team collaboration functions help us work together effortlessly. The security functions, including advanced encryption, reassure us against modern cyber threats.
What do you dislike about the product?
Sometimes we encounter bugs which interrupts the whole files transfer process and troubleshooting these bugs usually takes time therefore delaying our files transfers.
What problems is the product solving and how is that benefiting you?
I use the product for secure file transfers, automating workflows, and quickly processing high volumes of data without security concerns. It enhances team collaboration and provides audit reports for tracking file activities.


    AvinashJadhav

Improved performance through faster file transfers and seamless API-based workflows

  • September 23, 2025
  • Review from a verified AWS customer

What is our primary use case?

My use cases for GoAnywhere MFT include file transfers, file downloading using REST API, and in some cases, file processing.

What is most valuable?

The best features of GoAnywhere MFT are file transfer and calling the REST API to get responses back and process those responses again. I appreciate the business logic we can use inside the workflow, which is feasible to implement.

I have used various connectors including SFTP, HTTPS, SharePoint, AWS S3 bucket, AS2, and other protocols for GoAnywhere MFT. Most connectors for GoAnywhere MFT are provided, and there is a cloud connector in the latest version, which allows connections with SharePoint or other cloud providers, such as Azure Blob or Azure Storage. These connectors are very important to operations because new connections are available. Connectivity to the cloud is crucial, and without connectors, we cannot perform file transfers.

The GoFast feature has accelerated file transfer to an optimum level and improved performance. It saves us about 15%.

What needs improvement?

They can add more functionalities in their workflow. For example, they could add improved functionalities for B2B integration similar to other competitors which are providing mapping. I want better mapping tools and file mapping for file conversion functionality.

For how long have I used the solution?

I have been using GoAnywhere MFT for five years.

What do I think about the stability of the solution?

I experience occasional downtime and some glitches. I would rate the stability of GoAnywhere MFT a seven out of ten.

What do I think about the scalability of the solution?

I would rate the scalability of GoAnywhere MFT a nine out of ten.

In my organization, around five people have hands-on experience with this solution. Our client is a large global organization.

How are customer service and support?

I would rate the technical support for GoAnywhere MFT an eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have worked with TIBCO MFT before using GoAnywhere MFT.

GoAnywhere MFT is good compared to other MFT tools. It's easy to learn, very flexible and secure, while supporting many protocols and features that other MFT tools don't offer.

How was the initial setup?

The deployment is very easy, but there should be some automation for deployment.

The initial installation or deployment takes approximately two to three days, depending on the number of clusters, nodes we are using, and gateways. In total, we can complete the setup within a week.

The solution requires regular maintenance, and upgrading the product is straightforward.

What was our ROI?

It saves us about 15% in efficiency.

What's my experience with pricing, setup cost, and licensing?

It's a cost-effective solution.

What other advice do I have?

I am using GoAnywhere Agent, which is a separate instance of GoAnywhere MFT that allows us to integrate remotely. I'm also using the GoFast feature to accelerate data transmission.

I will definitely recommend this product to other users because it's very easy to deploy, develop, and learn. It's also more cost-effective than other products. Learning GoAnywhere MFT takes about four weeks to feel comfortable. 

I would rate GoAnywhere MFT overall a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    Teri R.

Learning curve pretty high, but works great for our file transfers to the cloud!

  • September 18, 2025
  • Review provided by G2

What do you like best about the product?
I use a very small piece in GoAnywhere (Resources & Workflows for SFTP Transfers), but there is so much available that the options are unlimited. We now have files transferring hourly, daily, & weekly to our cloud environment. I appreciate everything available including scheduling, monitors, reports, and notifications. It really makes it nice to set it up and forget it, but also receive emails if something fails.
What do you dislike about the product?
I am not a programmer and worked with our system engineer to set up our transfers and he was also new to GoAnywhere. When he got stuck, GoAnywhere Support provided the answers and after much trial and error, we finally got everything working. I did finally get training, but it was too high level. Instead, it would be nice to receive detailed training on setting up different Resources & Projects with all the options before we started using the product.
What problems is the product solving and how is that benefiting you?
Both initial data/file transfers when migrating a system to the cloud and then ongoing data/file transfers for processing in the cloud application.