My use case for the solution is both file transfer and file storage. We use it for file transfer within the organization and also for storing and managing our files at the organization.
External reviews
External reviews are not included in the AWS star rating for the product.
Effortless Deployment, Essential for File Management
Empowers organizations with enhanced file security and efficient data management
What is our primary use case?
How has it helped my organization?
GoAnywhere MFT saves us a lot of time. Previously, we were using simple file sharing platforms, such as Google Suite. However, we were concerned about our file security and encryption, so we chose GoAnywhere MFT. GoAnywhere MFT is a great file-specific, file transfer-specific, and encryption-specific solution. It does its work really well. Other software can handle their work adequately, but the file sharing, file encryption, and file security and sharing are perfect in this solution.
What is most valuable?
The best features I appreciate most about the solution are the security and encryption they provide, which is really awesome. The main reason we use GoAnywhere MFT is the file security. I went through their security policies, and these are really great.
What needs improvement?
One area I want to see improvement is their licensing system. They are still using a key system, similar to Windows activation keys from Microsoft. They should improve that with better pricing plans.
Additionally, they can improve their UI. I really feel it is outdated, so improvement in UI would help.
For how long have I used the solution?
I have been using this solution for around one month.
What do I think about the stability of the solution?
I would say GoAnywhere MFT is stable, though we had downtime for a few minutes due to our company glitches. The issue was not from GCP, so I would rate stability as a nine.
What do I think about the scalability of the solution?
I would rate scalability with GoAnywhere MFT as really good, giving it a rating of ten out of ten.
On the management side, 50 to 60 people use it.
How are customer service and support?
I would rate the technical support that GoAnywhere MFT provides around a seven. I talked with the support once, and they were not available at that time.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We were previously using simple file sharing platforms, specifically Google Suite. We were concerned about our file security and encryption, which led us to choose GoAnywhere MFT.
How was the initial setup?
We have a hybrid model. Currently, we are using GCP as our cloud provider. We are looking for transferring to some other platform, but for now, we are using GCP.
The deployment is really straightforward. It took within one to two days to get properly set up.
What was our ROI?
The return on investment includes saving time and increasing efficiency. It really increased our efficiency. It saves 20% to 30% of time compared to when we used to send files one by one to a collected Gmail.
What's my experience with pricing, setup cost, and licensing?
It is around market value. It is neither too high nor too low, but balanced.
What other advice do I have?
In terms of connectors, we are currently using the Salesforce one. I also tried using Slack, but I encountered some issues with it. However, it worked out fine in the end. The integrations are good. I explored the various integrations available, and there are plenty of them. However, we use only a few of them.
I would definitely recommend GoAnywhere MFT to other users because what it provides is perfect. I have no problem with it.
Overall, I would rate GoAnywhere MFT as a nine out of ten.
Best Of All Time Secure Managed File Transfer.
Simplified and fast file transfers
What is our primary use case?
I use this solution to transfer a large amount of files from one folder to another. The agents can be monitored in one place, which is how I have been using this solution.
I use Secure Forms to collect information. The solution supports drag and drop which eases the file uploading process. They have made it easier for me to upload my data onto the GoAnywhere MFT solution.
How has it helped my organization?
GoAnywhere MFT has improved my organization in the way that I can easily deploy the agents in remote areas. I can control my agents in one remote area as well. If they are in different areas, I can control them in just one place. It also helps me to monitor the files and folders when we are connected on the server.
GoAnywhere MFT has helped me complete tasks quickly compared to other features I have used previously. It doesn't have slowdowns, which makes it the best suited solution for me to use.
What is most valuable?
The best features are the GoAnywhere MFT Agents, the Secure Folders, and the Secure Forms.
What needs improvement?
The user training should be straightforward from the date of implementation since it is somewhat complicated for new users. That is the only improvement that needs to be done.
For how long have I used the solution?
I have been using the solution for 18 months.
What do I think about the stability of the solution?
The stability is good. It has no crashes or setbacks. I would rate it an eight out of ten for stability.
What do I think about the scalability of the solution?
The scalability is easy. I would rate it an eight out of ten for scalability.
How are customer service and support?
Their technical support team is friendly. I would rate them a ten out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have used other solutions, but not for a long period of time, so the experience with them is not very comprehensive.
What was our ROI?
It has saved my expenditure by about 20% and increased the workflow.
What's my experience with pricing, setup cost, and licensing?
Its cost is reasonable.
Which other solutions did I evaluate?
We did not evaluate alternate solutions.
What other advice do I have?
I would recommend it to other users because it can easily transfer files from one server to another.
I would rate this solution a nine out of ten.
Automation and compression make file transfers effortless and increase productivity
What is our primary use case?
We use GoAnywhere MFT to store and transfer files from our main system servers to the desktop, and also transfer files from cloud software such as Dropbox and AWS.
How has it helped my organization?
The solution has significantly improved our file transfer process. For instance, if we need to transfer files but anticipate being busy during the scheduled transfer time, we can set a specific time for the transfer. We can organize all the files that need to be sent at that time, and then schedule the system to automatically run the transfer process. This automation makes the work effortless and has increased our productivity. By eliminating the need for manual file transfers, we can redirect our time to other tasks. The system takes over the monitoring of the file transfers, saving us the costs associated with hiring a specialist specifically to manage this process. Instead, all we have to do is check if the files were successfully transferred.
One of the advantages of using GoAnywhere is that it automatically retries file transfers until they are successful. This means that the majority of the time, files are transferred without any need for manual oversight. Overall, the automation features significantly enhance our productivity by minimizing the necessity for a person to monitor each transfer.
The solution connects safely with recommended third-party solutions, and these connections are fast and seamless. We use the GoAnywhere MFT connectors, and these connectors connect successfully during integration. When connecting the connectors, it takes less time as long as you fill in the required credentials and information. Once connected successfully, file sharing from the connectors to the GoAnywhere MFT tool is very easy, and the process is quick.
Regarding the range of connectors that GoAnywhere MFT provides out of the box, all the connectors that my organization uses connect successfully. The range is good because we primarily use connectors such as Microsoft and Dropbox, and we can connect efficiently with them.
The GoAnywhere MFT Agents feature allows us to extend the system to remote locations. When you extend the system to remote connections, the GoAnywhere MFT Agents assist in monitoring and transferring files at the remote end, making the system accessible remotely. We previously used secure forms when we wanted to request information and credentials during file transfers. We used secure forms to set the requirements for the needed files and to communicate with co-workers to easily find the information to be transferred at the right time.
What is most valuable?
One of the best features of GoAnywhere MFT is FileCatalyst, which helps us to transfer large files and assists in compressing them. When you compress large files, you can transfer them after compressing, and it also assists in decompressing after transferring. For example, when transferring large files from the servers to the Dropbox system, you will have to decompress a large file, which will take less time to be transferred.
Another excellent feature is called GoDrive, which also helps us to transfer large files. Additionally, there is the automation process; GoAnywhere MFT helps us to monitor our transfers. For example, when I want to transfer a file and I'm busy, I can schedule the transfer for the next hour. When the time arrives, the GoAnywhere MFT automation will help me to automatically transfer and monitor all the transfer processes.
We use the GoFast feature in combination with FileCatalyst and GoDrive because all three assist in easy and faster file transferring.
What needs improvement?
The areas I would request for improvement within GoAnywhere MFT are mostly regarding the support team, as I experience some delays in responses to inquiries. If the support team is unavailable, perhaps they could assist us in training an AI agent with a comprehensive knowledge base. This way, when we require assistance, we can use the AI agent to help solve some issues instead of waiting for support.
For how long have I used the solution?
I have been using the solution for one year.
What do I think about the stability of the solution?
GoAnywhere MFT in my organization has been stable with very few drawbacks. Since it has had very few drawbacks, every transfer process runs smoothly, even when using features such as AC2 and AC3.
I would rate it a nine out of ten for stability.
What do I think about the scalability of the solution?
It is scalable. I would rate it a nine out of ten for scalability.
We have multiple locations, primarily because we have a central server where most activities are monitored. Currently, we have approximately six users working with GoAnywhere MFT.
How are customer service and support?
I experience some delays in responses to inquiries. I would rate the support a seven out of ten.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
Before switching to GoAnywhere MFT, we were using solutions such as Google Drive and SharePoint for file transfers. Now, I find that GoAnywhere MFT is one tool that combines all those other tools, functioning as all solutions in one for file transfers. I see it as the best because it simplifies what you could do with many software by combining them into one.
How was the initial setup?
The deployment process is easy, taking around one week.
The solution requires maintenance when the system is updated, but no maintenance is needed when the system is stable and not being upgraded. We perform maintenance only when a new version is produced.
What was our ROI?
I estimate that GoAnywhere MFT helps us save approximately 30% of our investment and the resources we would otherwise use while relying on smaller tools.
What's my experience with pricing, setup cost, and licensing?
For me, the pricing is okay. It also depends on the requirements of the organization, but overall, it is cost-efficient.
What other advice do I have?
I would recommend it because it helps monitor and transfer both large and small files, even in the absence of team members. The software includes an automation feature, allowing users to schedule file transfers for specific times. You will find that the files are transferred at the scheduled time without any further control from the user. This is a significant achievement for any organization or individual using it, as it saves time and makes the work process more effortless.
I would rate this solution a nine out of ten.
Makes file transfers way easier and more reliable
Secured, automated, and centrally managed file transfer solution
GoAnywhere MFT: Secure, Reliable and Powerful
Reliable automated transfer tools with strong security
Reliable performance with room for interface improvements
What is our primary use case?
Currently, we use GoAnywhere MFT for data to automate sharing big or large data and secure information.
I can say it handles large loads of data which allows the organization to connect to internal and external systems.
I also exchange and write data using the standard protocols.
What is most valuable?
I appreciate GoAnywhere MFT because it is reliable and can handle large loads of data.
It has many good features. It is an ultimate tool for large data.
The amount of information it can handle is the best feature for me.
What needs improvement?
The support for GoAnywhere MFT is not consistent. There was a time I received a response, but it did not fully resolve the problems I had.
The interface needs a makeover.
When I have many workflows running simultaneously, the interface of GoAnywhere MFT can lag, which makes it take longer whenever I am working.
For how long have I used the solution?
I have been using it for about one and a half years.
What was my experience with deployment of the solution?
The initial deployment of GoAnywhere MFT was moderate. It was easy.
What do I think about the stability of the solution?
The performance and stability of GoAnywhere MFT is a credit. It is good.
What do I think about the scalability of the solution?
The scalability of GoAnywhere MFT regarding staff training is quite easy and simple.
Users learn the skills on how to use the software quickly.
How are customer service and support?
I have contacted the technical support for GoAnywhere MFT once or twice.
The response was not convenient and did not meet my expectations.
The team needs to improve their response time to users and customers.
I would give the support for GoAnywhere MFT a score of seven out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have not used any alternatives to GoAnywhere MFT.
How was the initial setup?
It took approximately one month to fully deploy GoAnywhere MFT.
What about the implementation team?
I needed a team for the deployment of GoAnywhere MFT because of the workload.
One person cannot handle everything alone.
It requires a team.
What's my experience with pricing, setup cost, and licensing?
The pricing for GoAnywhere MFT is quite fair.
Which other solutions did I evaluate?
I have not used any alternatives to GoAnywhere MFT. This is my first experience with this software.
Despite a few drawbacks, it is a good product, and the issues can be resolved.
What other advice do I have?
GoAnywhere MFT is good software, and I would recommend it to anyone wishing to use it.
I rate this solution eight out of ten.