Streamlining Secure data transfer
What do you like best about the product?
Its ease of use and seamless integration with various client systems.
The platform's intuitive interface makes it simple to manage and automate secure file transfer.
The feature which I appreciate is its ease of implementation by which it deploys across multiple client environment enabling faster and safer data exchange.
What do you dislike about the product?
We use it frequently for data transfer but we also faces many issues like technical glitches that require technical assistance or additional training .
What problems is the product solving and how is that benefiting you?
For me it is solving several key challenges like HR consulting projects needs secure and automated data transfer between clients and third-party vendors.
Also by automating repetitive tasks and data backups it save my time.
Reliable and Secure data transger
What do you like best about the product?
Being a Human Resource Executive, I really appreciate its ease of use and smooth integration with our current work force.
The interface is quite interactive which allows me to manage secure file confidently.
Not only this, its ease of implementation made onboarding simple.
Our frequency of use is quite high since it is in our daily routine.
What do you dislike about the product?
Its works well with our current system but areas which could be improved is its customer support response time.
Also the initial setup of advanced features require more technical understanding.
What problems is the product solving and how is that benefiting you?
It has significantly improved our data security and compliance in HR operations.
It has also reduced our manual errors, enhanced data integrity and ensured regulatory compliance with minimal effort.
File transfers are so easy
What do you like best about the product?
Automated file transfers allow me to avoid relying on multiple products and scripts to manage our processes. Like inbuilt scheduler to run workflows, automated email alerts and file processing when done.
Has secure cloud file transfers and can also connect with web apps i use like dropbox and salesforce.
Client support is fair
What do you dislike about the product?
At first, implementing the software was challenging, and most workers struggled to use it. However, as time went on, it became easier for everyone to adapt.
What problems is the product solving and how is that benefiting you?
We have experienced security issues in the past, but with GoAnywhere MFT, all our files are now secure. The platform allows for easy file transfers without any restrictions, which has made our workflow much smoother. Additionally, the automation features have helped us save a significant amount of time.
Supports complex file transfers between banks, vendors, and internal systems with reliable performance
What is our primary use case?
My use cases for GoAnywhere MFT involve interfacing with both banks and outside vendors since it's the university. We do a lot of interfaces, and many of them come through for the banks using our GoAnywhere MFT product, and we process into our SAP system.
It's not just banks; we also do outside vendors and outside providers. We handle both ways—into our SAP system through GoAnywhere MFT and out to outside vendors, banks, and hospitals. You name it, we do it.
What is most valuable?
The feature I find most valuable about GoAnywhere MFT is that it's intuitive.
It has all the things needed to build robust projects, giving you different resources, SFTP, and all the different things you might need to manipulate files. It's somewhat tricky as it's intuitive, however. You have to learn the scripting language. That said, they provide fairly good help.
We were fortunate enough when we first purchased the product to have them assist us with demos and teaching as a group. They offer online help to look things up.
For us, it satisfies our needs. We are getting into some more complex matters that I am concerned about, as there are a couple of features I wish they had. Until now, we've been able to accomplish everything we wanted.
What needs improvement?
We keep asking them to implement a feature for our upcoming project, which would benefit all other companies using the product.
One area for improvement in GoAnywhere MFT is that they don't have a real debugger. You have to manually walk through your projects. If you build a big scripting project, you have no way at the beginning to step through; you can't skip straight to a line, nor can you put a breakpoint and say, 'stop here' as in any normal debugging process. That makes handling complex projects very tedious. We are currently working to streamline a process for about 240 providers—our interface partners—and it's going to be very difficult because every time you run a project, you need to step through each line of code. If you're testing line 98 and are unsure what's going on, you must step through every single line each time you run it. That is its biggest downfall.
What I would love to see in GoAnywhere MFT is the ability to compartmentalize some of the code, allowing you to call different pieces. Instead of building one project all within itself, you could insert modules that you can use in multiple projects. Currently, it's not compartmentalized, and you can't take a piece of code to use elsewhere without copying the entire thing. In my humble opinion, it would be much better if they had a class-based or class-oriented system so that you could easily transfer code from one location to another or use it in other places. You want modularity within the project, but that's not available right now, and this significantly slows down our development operations.
For how long have I used the solution?
I have been using GoAnywhere MFT for about four years, since we first installed it.
What do I think about the stability of the solution?
I have never seen any lagging, crashing, or downtime when using GoAnywhere MFT, and that's one of the best things I can say about it.
What do I think about the scalability of the solution?
From my perspective, working at the university, I find GoAnywhere MFT to be quite scalable.
We also have a hospital group that works with it, which operates differently, however, they appear to manage tasks well. Yet, it would be even more scalable and useful if they improved the ability to plug in components, allowing you to easily call pieces of code from a project and eliminate the need for repetition.
To go off the charts and be a leader, they really need a debugger and should focus on enabling the breakdown of modules for integration with other projects. A project isn't just one thing; it should allow for calling additional resources. This would greatly enhance scalability.
How are customer service and support?
If I had to rate the support, I would rate it as an eight on a scale from one to ten. I haven't dealt with them directly. That said, overall, they seem to perform at about an eight level.
How would you rate customer service and support?
How was the initial setup?
The initial deployment of GoAnywhere MFT was pretty easy for us. Once everything was set up properly, it was not very hard. Out of all the projects I have been involved with over 26 years at the university, that one actually went more smoothly than most. We had a good team working to get everything handled, so I would say it wasn't difficult at all. It took us around a month to set it up.
Which other solutions did I evaluate?
I have looked into alternatives to GoAnywhere MFT, and I remember examining a couple of options about four or five years ago when we made our decision. There was another one we compared it to. I cannot recall the name. We looked at MOVEit as the other option we evaluated.
What other advice do I have?
We do not use those connectors right now in GoAnywhere MFT. Our processes are very specific to our interface workflows.
Currently, we're not using it for workflow-type applications, although it might be something we can explore down the line.
We do not use the Agents or Secure Forms. Regarding data acceleration, we don't use GoFast either.
We're using it for very specific tasks, and if they explained options for utilizing it for other purposes, I would be open to exploring it.
I would indeed like to see better advanced documentation in GoAnywhere MFT.
I would rate GoAnywhere MFT overall as an eight out of ten. It's a great product and could easily reach a ten if it improved certain features.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Secure and reliable file transfer solution
What do you like best about the product?
GoAnywhere MFT provides a secure and reliable way to automate file transfers across different systems. I like that it reduces manual steps and offers strong compliance features, which makes handling sensitive data much easier. It’s flexible enough to integrate with multiple platforms and helps maintain a smooth workflow.
What do you dislike about the product?
The interface could be more modern and intuitive, especially for new users, it takes some training to get comfortable. At times, performance can feel slower with larger file transfers, and upgrades require careful planning.
What problems is the product solving and how is that benefiting you?
The automation and scheduling features are the biggest upsides. They save a significant amount of time by eliminating repetitive manual tasks, and the logging/audit trails are very useful for tracking and compliance reporting.
Secure and reliable way to transfer files
What do you like best about the product?
What I like best is how reliable and secure it is when transferring files. The automation of workflows saves a lot of time, and I don’t have to worry about sensitive data being exposed. The interface is also clear enough once you get used to it.
What do you dislike about the product?
It can feel a bit complex at the beginning, especially if you’re not familiar with managed file transfer tools. Some settings take time to configure, and the documentation could be more user-friendly.
What problems is the product solving and how is that benefiting you?
It solves the problem of securely transferring large or sensitive files between partners and systems. Before, this was a manual and risky process, but now it’s automated and encrypted. It helps us save time and reduce errors.
Compliant, Secure Data and automate Transfer - Made Easy
What do you like best about the product?
Managing data and overseeing the flow of transfers has never felt this straightforward. The robust documentation and support, along with the built-in resources that are access-oriented, all contribute to a smooth and comprehensive experience for end users.
What do you dislike about the product?
Not much of issue faced, however sometime users get overwhelmed with the complexity from the systematic logics, could have been made user experience easier with support project and prices should be customized with the uses as per the industry
What problems is the product solving and how is that benefiting you?
Data management, especially the process of mapping images to the parent SKU, child SKU, and HSN codes, is crucial before uploading them to the website and integrating with the billing software.
Drag-and-drop interface has simplified file transfers
What is our primary use case?
I use GoAnywhere MFT for files and transfer management.
What is most valuable?
The best feature of GoAnywhere MFT is that it's easy to use, and the drag-and-drop option is available. Instead of coding or hard coding, the drag-and-drop option is good.
I use the SharePoint connector. The connector with SharePoint allowed me to share Excel and different files.
What needs improvement?
The interface could be more customizable.
For how long have I used the solution?
I have been using this solution for six to seven months.
What do I think about the stability of the solution?
GoAnywhere MFT is stable, and I would rate it a nine out of ten for stability.
What do I think about the scalability of the solution?
The scalability of the solution is good.
More than 10,000 users utilize the solution.
How are customer service and support?
I would rate the technical support an eight out of ten.
How would you rate customer service and support?
How was the initial setup?
It was easy. The setup took less than half an hour to complete.
What was our ROI?
The solution has saved a significant amount of time.
What's my experience with pricing, setup cost, and licensing?
The pricing is moderate.
My team management purchased the solution and provided me with credentials for coding.
What other advice do I have?
I would recommend this solution to other users because it's very easy to use and many companies are using this product nowadays.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
My Best Software For Managed File Transfer
What do you like best about the product?
What i like most about this MFT is that its security is very strong, you can encrypt files, control who can access it and you can see detail logs of every transfer. Additionally GoAnywhere MFT is easy to setup, it took us little time to set it up.
What do you dislike about the product?
At first our team was hesitant to opt for it because of its cost, the cost is very high especially when you're small business although it is worth to purchase.
What problems is the product solving and how is that benefiting you?
Initially we were using email to share files which was a risky way and also had upload size limitations but now we can send our files encrypted and securely.
Flexible and Secure, but Needs Better Support
What do you like best about the product?
I love GoAnywhere MFT for its control and visibility over file transfers. The flexibility in its deployment architecture makes it easy to fit our needs. Its automation functions save us time by simplifying repetitive file transfers, and the user-friendly interface requires no programming skills. The ability to compress and encrypt files ensures secure transfers. It scales and customizes to fit our growing needs, integrating smoothly with tools like Jira and Microsoft OneDrive.
What do you dislike about the product?
I find the online documentation lacking in healthy, comprehensive information, which makes it difficult to quickly resolve issues. Additionally, the customer support team takes a bit of time to respond to our issues, which can be frustrating when immediate assistance is needed.
What problems is the product solving and how is that benefiting you?
I use the product to manage secure file transfers, ensuring file safety during transit, full control, and visibility, which helps in day-to-day operations.
