To secure files in an encryption mode outside of the organization between different clients, wherever encryption needs to be enabled, is my main use case for GoAnywhere MFT. Whenever we want to share confidential files with clients so that no one can have unauthorized access to the files, we have used GoAnywhere MFT for this purpose, and also where encryption needs to be enabled.
External reviews
External reviews are not included in the AWS star rating for the product.
Reliable, Secure, and Easy to Manage
Streamlined Large File Transfers, Highly Efficient
Secure and Automated File Transfers, But a Steep Learning Curve
Secure file sharing has protected confidential data and saves time with bulk encrypted transfers
What is our primary use case?
What is most valuable?
A unique situation is that the file size does not matter when we transfer files with GoAnywhere MFT. Some certain products have size limitations, but GoAnywhere MFT does not have that option. The file size is unlimited and can be shared.
Apart from the shared mentioned users, with GoAnywhere MFT, no other user will be able to access the files as they are encrypted. GoAnywhere MFT provides the best encryption mode in sharing files, which stands out for me compared to other solutions I have seen.
We were facing issues with sharing documents or files outside of the organization, and we were uncertain whether the user is a trusted user or not. GoAnywhere MFT provides an authentication way, ensuring that only verified users can be shared the documents. That is a great positive impact created by GoAnywhere MFT.
Time has been saved. GoAnywhere MFT has saved us a lot of time. Instead of making files into bit size and sharing them over different platforms, GoAnywhere MFT has an option to send files in a bulk mode. As the file size does not matter, we can share any amount of file size.
Whenever we want to share files with people outside of the organization, once the users are verified, they do not need to be verified again and again. This saves us time in sharing files, allowing them to share files unlimited times. Additionally, the support that needs to be provided to this product is very minimal, which are the positive relevant metrics.
What needs improvement?
GoAnywhere MFT can be synchronized with artificial intelligence so that it can briefly explain what kind of document it is. That feature could be enabled.
For how long have I used the solution?
It has been two years since I have been using GoAnywhere MFT.
What do I think about the stability of the solution?
GoAnywhere MFT is very stable.
What do I think about the scalability of the solution?
GoAnywhere MFT can be scalable.
How are customer service and support?
The customer support is quite good. Whenever we face issues with the product, the customer support does not take much time in resolving it, providing us with the resolution or a defect fix before the SLA expires.
How would you rate customer service and support?
Negative
Which solution did I use previously and why did I switch?
We have previously used IBM Files for sharing files outside of the organization, but it does not have a lot of features that GoAnywhere MFT has, so we have migrated to GoAnywhere MFT.
What's my experience with pricing, setup cost, and licensing?
Though I was not involved in the pricing and license cost, it is fairly industry standard.
Which other solutions did I evaluate?
We have evaluated many products in the industry, and though I cannot name them specifically, we had a list of five to six products that were reviewed and chose one that could generate us value, which is how we got to know GoAnywhere MFT.
What other advice do I have?
GoAnywhere MFT is a good choice for any customer who wants to share files confidentially in an encryption mode. GoAnywhere MFT is one of the top products to be considered among the top peers. I gave this review a rating of 9 out of 10.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Centralized automation has improved secure data exchange and reduced manual transfer effort
What is our primary use case?
GoAnywhere MFT is used in my organization for securely transferring sensitive data between internal systems, external partners, and third-party vendors for compliance, automation, and monitoring. It is used for secure file transfer, automated data exchange, integration with external partners, and audit readiness.
I have used certain connectors such as Microsoft Flow, Power Automate, SharePoint, Outlook, OneDrive, and out-of-the-box connectors including FTP, HTTPS, SFTP, SCP, and cloud storage connectors such as Amazon S3, Microsoft Azure, and Google Cloud Storage. Database connectors such as MySQL, IBM DB2, and Sybase are also used.
My setup for GoAnywhere MFT is on the public cloud. Using AWS makes it easier to handle multiple clouds, and AWS S3 is frequently used. In my organization, file transfer is essential across various departments, including HR, sales, IT operations, support, and data integration teams, with approximately 350 to 400 users.
What is most valuable?
The best values of GoAnywhere MFT include end-to-end security with strong encryption for data in transit and at rest, protecting sensitive data. Automation and workflows, such as easy scheduling and automating complex file transfer processes, require no manual effort. Centralized control and visibility are also significant features.
GoAnywhere Agents are crucial as they allow secure access to systems inside a private network without opening inbound firewall ports. They execute jobs securely on remote systems, which is ideal for DMZ, cloud, and on-premises setups.
Secure Forms enable secure data and file collection without custom web development. They provide browser-based forms for HTTPS or file uploads and automatic processing using GoAnywhere projects, enhancing security and auditing.
GoFast feature allows fast, secure, browser-based file sharing, particularly with large files. It offers enterprise-grade security, tracking, and Outlook integration, providing an excellent alternative to email attachments. Security improvements and high-speed transfer are notable benefits, addressing past challenges.
What needs improvement?
Although usage has been smooth, the steep learning curve for new users and the UI, which feels dated compared to newer tools, need improvements. Advanced configuration requires expertise. Improving the UI and simplifying advanced configurations could enhance the user experience.
For how long have I used the solution?
I have been using GoAnywhere MFT for more than one and a half years.
What do I think about the stability of the solution?
Stability would be rated at an eight.
What do I think about the scalability of the solution?
Scalability of GoAnywhere MFT would be rated around 7.5 to 8 as well.
How are customer service and support?
Technical support of GoAnywhere MFT is good. Though rare, whenever assistance is needed for installation or setup, reaching out to them has been satisfactory. Configuration and troubleshooting support is always helpful.
Support is rated as nine or 9.5 because it is consistently good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Earlier used software includes MOVEit, IBM Sterling, and possibly Axway MFT. GoAnywhere MFT excels in speed, handling large files, security, and automation workflows. It has simplified things with a built-in project designer and better cloud support for AWS, Azure, GCP, and SharePoint.
What other advice do I have?
I recommend GoAnywhere MFT because it makes operations easier. It centralizes file transfers, migrates scripts, FTP jobs, and manual processes, enhancing visibility, control, and governance.
GoAnywhere MFT has saved time with automated scheduling, transfer, trigger workflows, automatic uploads, encryption, and notifications. It reduces manual logins and coordination, offering immediate access and prevents rework and downtime. My overall rating for GoAnywhere MFT is 8.5.
Secure, Automated File Transfers with GoAnywhere MFT
Secure encrypted file sharing has transformed how we transfer large client data and code
What is our primary use case?
My main use case for GoAnywhere MFT is file transfer. Before using GoAnywhere MFT for file transfer, we could only transfer 2GB of data using one of the free tools, but after we started using GoAnywhere, our files are very secure and encrypted because we work on client data, so we can securely share all the database and all the code with our clients.
We started using GoAnywhere MFT four months ago, and our major use case is file transfer because we are working on some tools related to banking and e-commerce, so we use this tool for sending data to our clients.
What is most valuable?
The best feature of GoAnywhere MFT, in my opinion, is file sharing in encrypted form. The encryption feature in GoAnywhere MFT stands out for me because while the initial setup is a bit complicated, the encrypted use cases are excellent compared to other tools, which is why we can use this tool.
I would add that GoAnywhere MFT includes secure transfer protocols such as HTTPS, SFTP, and FTPS and more advanced B2B standards, and the encryption, authentication, and access control are features I appreciate most, along with reporting. GoAnywhere MFT has impacted my organization positively, with security being the most important reason we use this tool.
What needs improvement?
I believe that GoAnywhere MFT can be improved because the initial setup is somewhat challenging for a new user, so they need to make the initial feature easier for everyone, whether new or experienced users. I also think that the UI needs improvement, aiming for cleaner and quicker visuals.
For how long have I used the solution?
I have been using GoAnywhere MFT for the last four months.
What do I think about the stability of the solution?
GoAnywhere MFT is stable in my experience.
What do I think about the scalability of the solution?
GoAnywhere MFT's scalability is great.
How are customer service and support?
The customer support for GoAnywhere MFT is good.
How would you rate customer service and support?
Negative
Which solution did I use previously and why did I switch?
Previously, we used WeTransfer. We decided to switch from WeTransfer to GoAnywhere MFT because WeTransfer is not secure and there is a limit of only 2GB that we can send to clients, but with GoAnywhere, we can send more than 2GB.
How was the initial setup?
We purchased GoAnywhere MFT directly from their website.
What about the implementation team?
We purchased GoAnywhere MFT directly from their website.
What was our ROI?
We have seen a return on investment. GoAnywhere MFT saves a lot of time for our team, allowing us to share files securely with our clients.
Which other solutions did I evaluate?
I did not evaluate other options before choosing GoAnywhere MFT; I researched this tool and after that, I purchased it without looking at other tools.
What other advice do I have?
This tool is much faster compared to other tools, and our clients feel more secure about their data. Although we have faced errors in some cases, not with this tool. I would advise others to use GoAnywhere MFT instead of other tools because it is secure and faster than the competition.
Overall, GoAnywhere MFT has been a reliable and secure solution for managing file transfers in our organization, being very helpful for our team and clients in terms of security, workflow, and automation. I would recommend GoAnywhere MFT to my friends and other organizations if anyone asks me because it is an amazing tool for the file transfer field. I gave this product a rating of eight out of ten.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Secure file transfers have become centralized and simple for internal and external partners
What is our primary use case?
I use GoAnywhere MFT primarily as an enterprise managed file transfer solution for securing files between internal systems and external windows in cloud platforms. My use case includes SFTP, file encryption, and related functionalities.
What is most valuable?
I use Secure Forms in GoAnywhere MFT for external and internal users to upload and download files through a secure web interface without giving them my SFTP credentials.
I also use agents in GoAnywhere MFT for file transfer and encryption purposes. They are used for file transcription, agent execution for file transfer and encryption.
Regarding the agents in GoAnywhere MFT, they are used for remote or internal servers that allow secure connections. The agents are installed on my target servers such as Linux and Windows Server and they make an inbound TLS connection with GoAnywhere MFT.
What needs improvement?
I want to highlight the user interface as an area for improvement in GoAnywhere MFT, as it is slightly difficult to understand. If this aspect can be improved, it would be a very good product.
For how long have I used the solution?
I have been using GoAnywhere MFT for approximately six months.
What do I think about the stability of the solution?
GoAnywhere MFT is stable. I have not seen any lags in the product.
What do I think about the scalability of the solution?
Minor upgrades in GoAnywhere MFT require planning and testing. Whenever I perform minor upgrades, they are generally smooth, but the process does require some planning and testing. The upgrades did not introduce instability.
How are customer service and support?
I have not contacted technical support regarding GoAnywhere MFT, but I have technical support available.
How would you rate customer service and support?
How was the initial setup?
The initial deployment of GoAnywhere MFT is good. I just have to install the agents and it is easy.
What about the implementation team?
I am the only person involved in the deployment of GoAnywhere MFT. My tech lead is helping me, but I am the only person managing the implementation.
What's my experience with pricing, setup cost, and licensing?
GoAnywhere MFT pricing is fine for me. I do not have any complaints regarding the pricing because SFTP is the most valuable asset in the organization.
Which other solutions did I evaluate?
Regarding alternatives to GoAnywhere MFT, I previously used SFTP directly on the server. I have not used any third-party alternative, and this is the first managed file transfer solution I have used.
What other advice do I have?
I have not currently used connectors for Salesforce, SharePoint, Dynamics 365, and other services.
When I first started using GoAnywhere MFT, it took around two days to set up everything because SFTP requires all port openings and proper configuration. From my experience, GoAnywhere MFT does not require any maintenance on my end.
My overall rating for this product is 9 out of 10.