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CloudBees Platform

CloudBees | 1

Reviews from AWS Marketplace

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External reviews

610 reviews
from G2

External reviews are not included in the AWS star rating for the product.

    Information Technology and Services

Fast and persistent.

  • April 25, 2019
  • Review verified by G2

What do you like best about the product?
I get a response right away my SLA is 4 hours I normally get a response within 30 minutes. When we have a problem with solving the issue these folk do not give up... they keep working on the problem until I am satisfied.

Most of the folks I worked with supporting CloudBees have been extremely knowledgable, the others have been very knowledgeable. CloudBees and Jenkins is a vast ecosystem and I am impressed with the depth and breadth of their knowledge.
What do you dislike about the product?
I wish I could get a slack channel to ask for support.
What problems is the product solving and how is that benefiting you?
Installation, Configuration and integration. I have been able to set up the system in a kubernetes infrastructure and integrate it with the key parts of our business.

    Information Technology and Services

Professional and fast response

  • April 25, 2019
  • Review verified by G2

What do you like best about the product?
Great support and continuing contribution to open-source
What do you dislike about the product?
There isn't much that I want to change. Maybe ability to live-chat?
What problems is the product solving and how is that benefiting you?
Seek advanced documentation and best practices.

    Seth M.

Support is always prompt and painless!

  • April 25, 2019
  • Review provided by G2

What do you like best about the product?
Support is always fast to respond, and if I receive the same agent, they often remember the prior issues and build off past experience with my environment
What do you dislike about the product?
I wish I didn't have to contact support, but I'm new to Jenkins!
What problems is the product solving and how is that benefiting you?
Justification of using Jenkins as a CI tool, support makes Open Source easier to swallow
Recommendations to others considering the product:
DO IT

    Ibra K.

Good solution

  • March 27, 2019
  • Review provided by G2

What do you like best about the product?
I think it is a very good solution and I love how scalable it is depending on the issue your team or company wants to solve with it.
What do you dislike about the product?
I'd say it requires some training for developers to be proficient and to be able to easily integrate it into their systems, which might make it a bit expensive for the company overall.
What problems is the product solving and how is that benefiting you?
Using it mostly to provide Continuous Integration and Continuous Deployment for our product. It is efficient and scalable.

    Computer Software

Well rounded solution for Enterprise CI and CD needs

  • March 14, 2019
  • Review verified by G2

What do you like best about the product?
well covered solution
Good Professional services and support
Plugin eco system
What do you dislike about the product?
instability with few open source plugins
lot of effort to manage compute resources
What problems is the product solving and how is that benefiting you?
Automation of delivery with CI and CD
Ability to deliver much faster and higher velocity
compliance automation

    Education Management

Cloudbees core is everything you love about jenkins and more

  • March 07, 2019
  • Review verified by G2

What do you like best about the product?
Opening a ticket with Cloudbees support has always resolved any issue that I have brought to them. As well as timely responses from support always have given me peace of mind that if something ever went wrong or if we ever had any questions that we could rely on Cloudbees.
What do you dislike about the product?
I would have to say the authentication model for the support site could be better. The Cloudbees network portal feels a little dated.
What problems is the product solving and how is that benefiting you?
The business problem that we are solving is that we can have a highly used and effective tool in the marketplace without having to have many high level experts on staff. It gives us vetted plugins and updates. It allows us to have piece of mind when updating the platform that it has been tested and compatible with the plugins we need daily.
Recommendations to others considering the product:
If you need support or don't have Jenkins engineers on staff this is a good option.

    Computer Software

Cloudbee Core is a great tool for CI, Build automation and Configuration management

  • March 07, 2019
  • Review verified by G2

What do you like best about the product?
Manage number of masters from JOC
Rich set of Plugins
Good support from Cloudbee support team and well documented knowledge base
Can support number of build systems and programming platform
Scale to many teams
Pipeline support
What do you dislike about the product?
1) Some of the plugin upgrade/downgrade impact the jobs which results in build job failure
2) Role based access control can still be improved
3) Some of the Plugin can be moved to tier 1
4) Does not have a easy way to monitor the performance of Jenkins
5)Disk full issues.
6)Buggy Jenkins Global config UI.
7)No central place to manage agent configurations (AMI).
8)AWS Subnet full issues.
9)No metrics to predict current load patterns
10) Android build support can be improved
11) Triage of feature request on plugin taking more time
What problems is the product solving and how is that benefiting you?
Product Build Automation
Continuous Integration
Product Scheduled builds and deployments
Continuous deployment using pipeline
Testing Automation jobs
Run Performance and Load test on tools.
Region specific agents(windows, Linux) for building the job.
Run API Tests
Build status update to version control
Great Pipeline view - help find out what is happening at each step / phase
Recommendations to others considering the product:
A great CI, Build Automation product. Nice feature around for continuously building the snapshot of code base and promote to upper environments

    Banking

Admin

  • March 07, 2019
  • Review provided by G2

What do you like best about the product?
Rapid answer and good support always, super.
What do you dislike about the product?
Always supplying support log, tedious repetition of problem.
What problems is the product solving and how is that benefiting you?
CI
Recommendations to others considering the product:
None

    Health, Wellness and Fitness

Good and helpful

  • March 07, 2019
  • Review provided by G2

What do you like best about the product?
Continuous Delivery and integration flawlessly. Its easy to use and implement.
What do you dislike about the product?
No such feedback, need to explore more with the time and scenario wise.
What problems is the product solving and how is that benefiting you?
automatic deployment without any delay.

    Hospital & Health Care

Honest and Frank review about Jenkins

  • March 05, 2019
  • Review provided by G2

What do you like best about the product?
Its flexibility and ability to work with any tool is remarkable.
What do you dislike about the product?
1. The UI
2. Can get complicated when more tools are added
3. Maintenance overhead, specially during upgrades and plugin management
4. File & Configuration management after installation
What problems is the product solving and how is that benefiting you?
Faster deployment.
Decreased manual intervention
Standard way of doing CI/CD
Recommendations to others considering the product:
The platform version (noncloud) I won't recommend anymore. I haven't used cloud version so far

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