Reviews from AWS Marketplace
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
External reviews are not included in the AWS star rating for the product.
Experience of CloudBee Jenkin
What do you like best about the product?
Great experience dealing CloudBee's support very responsive
What do you dislike about the product?
Not a lot of resolved comments in forum and online
What problems is the product solving and how is that benefiting you?
No business problems, just adding additional support
- Leave a Comment |
- Mark review as helpful
Have just started supported Jenkins
What do you like best about the product?
Its a good tool for Continuous Integration with other applications ie GitHub
What do you dislike about the product?
It seems harder to setup at the beginning
What problems is the product solving and how is that benefiting you?
Intergrations of the different applications with Jenkins GitHub as part of DevOps
new customer in jenkins
What do you like best about the product?
good support and details reply, and quick responding
What do you dislike about the product?
the online forum solution, sometime can't the resloved comments
What problems is the product solving and how is that benefiting you?
good for the develpoers, so far dont have the business problems
Excellent tool for DevOps
What do you like best about the product?
Role Based Access control, Ability to create Multiple Managed Masters, CloudBees Jenkins Advisor, Performance analytics with Kibana, etc. All these are great features
What do you dislike about the product?
Consistent issues during shutdown and startup of CJOC and Master workers and Controllers that is required to be done for any kind of maintenance.
What problems is the product solving and how is that benefiting you?
Application support for maintaining the Cloudbees setup, issues with Marathon, workers.
CJE support has so far been very responsive and helpful.
CJE support has so far been very responsive and helpful.
Recommendations to others considering the product:
Cloubees support has been very responsive and helpful.
Jenkins Cloudbees
What do you like best about the product?
I am an admin of Jenkins Cloudbees. The setup is simple. it is all flat file based which makes it easy to backup and implement
What do you dislike about the product?
Debugging is not as easy. Sometimes, we have to click through multiple links to figure out what happened.
What problems is the product solving and how is that benefiting you?
Devops implementations. Continuous Integration and Continuous Delivery.
Best engineering support ever
What do you like best about the product?
Great response time.
Great engineers with lots of knowledge around Jenkins.
The support process is quite formal and it's easy to generate support bundles and upload them.
Great engineers with lots of knowledge around Jenkins.
The support process is quite formal and it's easy to generate support bundles and upload them.
What do you dislike about the product?
It would be great if feature requests could have some more priority.
What problems is the product solving and how is that benefiting you?
In house we do not have enough engineering experience around Jenkins and it is very useful to have support when there are ongoing incidents.
Always responsive, listens to the problem.... at times resolutions are not available though
What do you like best about the product?
- responsiveness: it has automated bee bot to acknowledge a request soon followed by someone in real to do initial acknowledgement/evaluation.
- reachability: we are confident that someone is within reach to help us
- reachability: we are confident that someone is within reach to help us
What do you dislike about the product?
Sometimes issues/requests that we honestly feel important need to go through a series of justifications and push back and non optimal workarounds, if available.
What problems is the product solving and how is that benefiting you?
- Enhancement needs to plugins.
- Guidance and solutions to custom CICD needs.
- Guidance and solutions to custom CICD needs.
Cloudbees Support feels like they are part of MY team
What do you like best about the product?
1. They were persistant in contacting me, as I missed 2 appointments, but they still gave me a chance to make a third appointment.
2. The understanding of the issue was quick
3. The resolution was quick and simple
2. The understanding of the issue was quick
3. The resolution was quick and simple
What do you dislike about the product?
1. I was not provided working examples
2. They did not ask me about my objectives, or the complete environment
3. They could have asked me questions to evaluate how I am using Jenkins and propose improvements
2. They did not ask me about my objectives, or the complete environment
3. They could have asked me questions to evaluate how I am using Jenkins and propose improvements
What problems is the product solving and how is that benefiting you?
CI/CD for 8 teams , and scalable solution which we can offer as service
CloudBees Jenkins Support
What do you like best about the product?
CloudBees Jenkins Support Engineers are mostly proactive and are good regarding follow up with their clients.
What do you dislike about the product?
Different support engineers are assigned to tickets from the same organization. Many times we would have to request a specific support engineer to look into the issue.
What problems is the product solving and how is that benefiting you?
Troubleshooting and analyzing the root cause of crashes.
CloudBees Jenkins Enterprise
What do you like best about the product?
CloudBees always ahead of moulding their product to fit for current trends and technologies. They brought CloudBees Jenkins Platform and then PaaS solution (with mesos) and now Kubernetes.
What do you dislike about the product?
Product is designed to fit for CloudBased platforms than on-prem.
What problems is the product solving and how is that benefiting you?
Our entire tool chain is integrated with CloudBees Jenkins, we achieved a complete CI/CD workflow.
showing 591 - 600