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External reviews

387 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Mike E.

Fantastic improvements and relative simplicity

  • October 04, 2018
  • Review verified by G2

What do you like best about the product?
Ridiculously simple to import information into Algolia to then create rankings etc,. And the fact that everything that can be done over the API can be done via the interface, makes it super simple to hand of features etc to the Product Owners to manage and tweak without developer time.
What do you dislike about the product?
Documentation when needing to write customisations around the presented libraries is convoluted.
What problems is the product solving and how is that benefiting you?
Internal search for users, primary product search and in-content search.


    Retail

Much improved Search

  • August 14, 2018
  • Review provided by G2

What do you like best about the product?
The way in which Algolia provides relevant alternatives if the customers preferred search is not available.
What do you dislike about the product?
The way in which it is billed is hard to keep track of.
What problems is the product solving and how is that benefiting you?
Our search engine on our website was poor. Algolia has much improved this search and helped make our website more consumer friendly.


    Norm R.

Simple to use but very powerful platform search

  • August 13, 2018
  • Review verified by G2

What do you like best about the product?
What I like most about Algolia is that it's very easy to set up and get running. Using Zendesk's connector, we were able to configure instant search on our knowledge base very quickly. Also, the added analytics on what people are searching for when they come to our site has helped us think about content gaps in our help documentation.
What do you dislike about the product?
The lingo around the app was the only real learning curve I had to overcome. Knowing the difference between records and operations and indices, etc., was a little head scratching at first. But when you understand, the platform makes a lot more sense.
What problems is the product solving and how is that benefiting you?
We've made it a lot easier for users to find content in our help resources. We want people to find answers quickly so they can get back to using our application and solving problems, so the more we can do to improve the search experience, the better.


    Thiago M.

Easy, fast and powerful

  • August 09, 2018
  • Review verified by G2

What do you like best about the product?
The easy-to-go API and the Synonyms Dictionary changed everything. Our product became much more powerful after these two features.
What do you dislike about the product?
The documentation can't be a paradise. We lost some time trying to implement the widgets with out application.
What problems is the product solving and how is that benefiting you?
We have a database with many levels of data. With Algolia, we solve the problem of returning the right match in minutes, providing to our users the best results, in real time.


    E-Learning

Very good

  • August 09, 2018
  • Review verified by G2

What do you like best about the product?
This service is really very fast, it’s unbelievable.
What do you dislike about the product?
There’s nothing negative that comes to mind
What problems is the product solving and how is that benefiting you?
Children can find what they want to learn about blazingly fast


    Dennis S.

Easy configuration. Full search engine power.

  • June 05, 2018
  • Review verified by G2

What do you like best about the product?
Very easy to setup and personalize. From the start, all you've got to do is setup algolia with the keys from your project and configure the index to use from your app (We use Algolia with PHP - Laravel).

One of the most useful settings available are the synonyms, that enable you to configure similar words to show relevant user the correct results.

This helps our customers to find: Tegucigalpa, as Tegu, or TGU or tegusigalpa.
What do you dislike about the product?
After using Algolia after 6 months we haven't found anything wrong with it.
What problems is the product solving and how is that benefiting you?
We are using Algolia to help our customers find exactly what they need, with ease. The response is incredible fast and the analytics is amazing.
Recommendations to others considering the product:
Try it, you've got nothing to lose. They have a free version that you can use to test every API you have. And the configuration is simple (Right now we are using it with PHP - Laravel)


    Scott V.

The new standard in search

  • June 04, 2018
  • Review provided by G2

What do you like best about the product?
Relevancy out of the box, fast response times, easy administration.
What do you dislike about the product?
Planning billing based on index ops, some extra work required to minimize spend while keeping lots of data up to date.
What problems is the product solving and how is that benefiting you?
Searching a large product catalog based on text relevancy and other factors. From loading data to getting results is very fast. Using instantsearch.js makes front-end dev as easy as it could be.


    Meg S.

Super easy to implement; super fast search responses

  • June 04, 2018
  • Review provided by G2

What do you like best about the product?
We had search up on our site within 48 hours and most of that time was figuring out what we wanted to make searchable and how to then sync it to Algolia. The search functionality is super fast and shows similar results when search parameters are a few characters off.
What do you dislike about the product?
Analytics data is limited to 7 days on the base plan.
What problems is the product solving and how is that benefiting you?
Basic search on our website. It's helped us see content that our users are looking for which we do not have on our site. We added an entire new type of content based on "not found" analytics data from Algolia.
Recommendations to others considering the product:
-


    Hassaan S.

Rock solid blazing fast managed search solution.

  • June 04, 2018
  • Review provided by G2

What do you like best about the product?
Blazing fast speed and highly reliable. We out performed our competition with exceptional search. No exaggeration.
What do you dislike about the product?
Pricing model can be a bit better. They should try to use AWS model.
What problems is the product solving and how is that benefiting you?
Offering the customers to search thousands of grocery products.


    Design

Powerful, easy to integrate search capabilities

  • June 04, 2018
  • Review verified by G2

What do you like best about the product?
The product is very powerful and well documented for integrating into our platform. We have been really happy with how well their APIs are documented. Our users are distributed globally so it is amazing to have the power to quickly and easily distribute our search resources to many regions for faster latency.
What do you dislike about the product?
We haven't found anything big enough to warrant dislike of the product.
What problems is the product solving and how is that benefiting you?
We need fast, accurate search results for use in our content apps and filtering capabilities. We have quickly solved many problems we were trying to custom write code for by moving to Algolia.
Recommendations to others considering the product:
Always make sure to do your homework when reviewing potential vendors! Algolia's product and support team are wonderful to work with and answer any questions you have before you purchase or after