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Celonis Experience
What do you like best about the product?
Celonis gives you a transparent view of the existing processes. The ease of hooking up to the system to be mined, the digital foot print collection process, their implementation roadmap / process makes it easy for getting it deployed. The process map, with a variable height (30,00 foot to zooming in very close) makes it easy for people at various levels to use the same report.
What do you dislike about the product?
Not any as far as I know, will need more time of using Celonis to see if there are any when compared with other providers.
What problems is the product solving and how is that benefiting you?
Arriving at an exact AS IS diagram is a key benefit. We have not gone in to automation based on the process yet, though the capability exists in Celonis
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Celonis - a powerful process transformation tool
What do you like best about the product?
It supports
- transparency in a way that did not exist before,
- process analytics and improvement based on data
- replacement of time-consuming manual activities
- the employees with the help of action engine skills and workflows
- transparency in a way that did not exist before,
- process analytics and improvement based on data
- replacement of time-consuming manual activities
- the employees with the help of action engine skills and workflows
What do you dislike about the product?
If your process is not a standard process, working with Celonis needs quite some validation work before you can reap the benefits (this would be applicable for any other process mining tool as well).
What problems is the product solving and how is that benefiting you?
Reduce waste in our processes, support automation, improve on-time delivery and thus our execution processes
Prioritization of improvement initiatives based on facts
Prioritization of improvement initiatives based on facts
Recommendations to others considering the product:
Take enough time during the PoV, focus on the right use cases, ensure sponsorship communication and support
A modern and exciting way to become a data-driven company
What do you like best about the product?
Power, ease of use, clear and visionary roadmap.Process analytics is a clear way to share end-2-end vision of proceses.
What do you dislike about the product?
Service support of IBC could be improved.
What problems is the product solving and how is that benefiting you?
We need to improve the CX of the final customer, improving processes and removing inefficiencies. With Celonis is possible to have a clear and easy end-2-end vision of the processes.
Recommendations to others considering the product:
Be clear on scope, be clear on KPI definition in selecting uses cases to work with process mining
Ability to view process, alongside metrics/KPI's & underlying data, is true value realization
What do you like best about the product?
As title suggest, Celonis is powerful in identification of root cause of issue, thereby exposing process gaps and showing the opportunities for improvement. While traditional BI tools are in retrospect, capability to refresh with near real time data & visualize the bottleneck is useful. Also, product is now trying to center itself on action (rather than just reflecting the issue)
What do you dislike about the product?
In enterprise setup, ease with which it can interact with other applications or authentications (Kerberos support) can be improved, so that it can be adopted in scale in larger organizations
What problems is the product solving and how is that benefiting you?
Process Transparency, Root Cause Identification , Metric generation. While we are still early in the journey, we are using this as catalyst for data driven decision making system.
Recommendations to others considering the product:
While you might be skeptical of the benefits, as long as you have data foot print in some shape/ form, that can be transformed & used, it is worth trying this journey. We had initial doubts on quality of data. However, as long as you have activities & time stamps in good form, the results would be beneficial
Uncovering great insights
What do you like best about the product?
Celonis ability to visualize the entire process flow and show hidden inefficiencies underlying within various data sets is absolutely amazing. Its a next gen tool to not only uncover potential friction points but also helps in generating insights to drive improvements.
What do you dislike about the product?
Improvements can be made to the dashboards.
What problems is the product solving and how is that benefiting you?
Celonis is enabling us to drive multiple transformation initiatives in different streams and across industries. Attaining full transparency around underlying processes have resulted in optimizing efficiency and improved customer experience.
Powerful software and company bringing technology and methodology to improve processes
What do you like best about the product?
Celonis put process mining on the map, globally. Celonis grew from process discovery to analysis, to conformance, to enhancement and is now expanding fast to become a one-stop shop for complete process management.
What do you dislike about the product?
Licensing model; need to buy new functionality separately
What problems is the product solving and how is that benefiting you?
Allowing process experts to visualize, analyze, improve and monitor processes end-to-end, across departments; triggering improvement actions, engaging process experts and owners.
Easy to use, great performance
What do you like best about the product?
Strong functionality, performance, easy to use
What do you dislike about the product?
Dashboard functionality is okay, but not great,
What problems is the product solving and how is that benefiting you?
Consolidation of processes
identifying bottlenecks
Reduce process risk
identifying bottlenecks
Reduce process risk
Our experience of using Celonis for AP process mining has been very exciting.
What do you like best about the product?
Quick and easy way of analyzing data and identifying outliers
What do you dislike about the product?
Integrating multiple applications for creating one process flow
What problems is the product solving and how is that benefiting you?
For AP process; Improving cash discount capture has been a good win
Celonis is an incredibly powerful tool that every company should be adopting.
What do you like best about the product?
The action engine. Data analysis and insights are one thing, but taking action on data is where value is realized.
What do you dislike about the product?
Can be complex to develop for non-technical business analysts.
What problems is the product solving and how is that benefiting you?
P2P and AP optimizations. To date, reducing errors on from overspent PO's is our best performing use case.
Recommendations to others considering the product:
Highly recommend working with Celonis. They are incredibly knowledge in various business domains as well as in their own product.
Peer Review of Celonis and its Application to My Company
What do you like best about the product?
I like that Celonis offers insights about my company's ERP data. As an admin, I have been learning how to create custom analyses and I like the fact that Celonis offers a codebase where these can be even more customized. Even better, the QA environment was very easy to copy our Event Collection and Process Analytics over.
What do you dislike about the product?
I have not enough experience to have any dislikes, but I had a bit of trouble when the courses were changed so that my old training was removed. It was discouraging, but I had only taken a couple courses, so I did not mind having to retake them. It only reinforced my knowledge of the process mining building process.
What problems is the product solving and how is that benefiting you?
We are able to gain great insights across our ERP data that we had problems achieving in the past. And it is very easy to generate the custom analyses we require. The platform is very recognizable when comparing to other platforms I have used.
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