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External reviews

272 reviews
from G2

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    Edward G.

Celonis Data Mining Is A Necessary Tool to Analyze Your Global Processes

  • July 26, 2018
  • Review verified by G2

What do you like best about the product?
The ability to analyze your global processes at your finger tips, to build and create critical KPIs easily and to focus on specific non-standardized processes. Once the data model definition is completed, it's great that the Analyst profile can perform many activities on their own without any IT support.
What do you dislike about the product?
The tool does not incorporate some standard SAP tools and databases into its base configuration for PtP and AP processing, such as SAP's SRM and SAP's VIM tools. It is critical to complete the data model definition. Our SAP shop has very minimal modifications to SAP. In fact, we have no additional data tables. We have utilized all standard SAP supported add-ons. Celonis should incorporate the additional modules, such as SRM and VIM, into their standard configuration package.
What problems is the product solving and how is that benefiting you?
We can easily pinpoint non-compliant activities within the standard processes and target resolutions through education or enhancements to our process.
Recommendations to others considering the product:
Project teams and business teams must provide the necessary time and effort to define the data models. If your data model isn't correct and definitions of activities clearly defined, the tool won't be of any use after implementation. It will only cause additional confusion.


    Industrial Automation

Enables another detailed view on processes, on the different variants used and the efficiency

  • July 26, 2018
  • Review provided by G2

What do you like best about the product?
Celonis is very flexible and fast analysis of the different processes are possible; additional and different views compared to reporting systems
What do you dislike about the product?
There is not really something I dislike - as usual you have to invest time to adapt tools to your organization and needs.
What problems is the product solving and how is that benefiting you?
Find Bottlenecks / improve processes due to visualization of variants