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Celonis experience
What do you like best about the product?
What I like most about Celonis is that it is a very interactive and user friendly process analysis tool. The tool also offers many useful features for process mining. Furthermore, implementation and integration are easy.
What do you dislike about the product?
What I like least about the application is the fact that two users cannot edit the same view or dashboard.
What problems is the product solving and how is that benefiting you?
Currently, Celonis helps me analyze processes and discover inefficiencies in processes. By discovering route causes and bottle necks, we are able to help teams continually improve their processes.
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Process improvement enabler
What do you like best about the product?
Easy to use by not technical users and allows to calculate value of actions
What do you dislike about the product?
Is a very expensive tool so the ROI is a challenge
What problems is the product solving and how is that benefiting you?
Celonis allows us to spped up identification and implementation of actions to improve business processes
Celonis EMS - The perfect tool for Process Mining & more
What do you like best about the product?
Good usability for the end user. Free online trainings are well presented and updated, you can learn a lot in a short time. Fast response times of user interface. Up to par with current security standards. Possibility to integrate special security requirements of customers. Easy data source integration due to a high number of available standard connectors. Celonis EMS is provided as a SaaS solution, therefore it scalable and can be easily integrated in an corporate environment.
What do you dislike about the product?
Data jobs sometimes unreliable/failing. Communication with service desk cumbersome at times. Maintenance windows are not always outside of the business hours.
What problems is the product solving and how is that benefiting you?
It helps to deep dive into the processes and make data driven decisions, rather than decisions based on a gut feeling. It drives innovation and improves agility in the processes.
A Good Tool Just Got A Little Better
What do you like best about the product?
Updated data integration platform, ease of use, awsome support from lead value engineers
What do you dislike about the product?
New features are usally quite immature when they are released, it is quite exhausting and confusing to work with action flows, still not all features in Views available
What problems is the product solving and how is that benefiting you?
Drive innovation
Enhance decision making
Improve business process outcomes
Improve business process agility
Improve customer relations/service
Enhance decision making
Improve business process outcomes
Improve business process agility
Improve customer relations/service
Excellent Customer Oriented Support - Getting started is the challenge
What do you like best about the product?
Innovation, Usability, support of service, features to connect different systems to have a full process view and derive opportunities. Versatile in what area it can be used for what use cases. Creatitivity unlimited. Helps to increase efficiency.
What do you dislike about the product?
Not as much plug&play yet. This is getting better with the Kickstarter-Apps they provide to download and install.
Lack of process levels - you have a view of most common processes e.g. with most activities, but easy differenciation of process depth is not available.
Lack of process levels - you have a view of most common processes e.g. with most activities, but easy differenciation of process depth is not available.
What problems is the product solving and how is that benefiting you?
Enabling E2E views which involves several different systems. Getting data-based facts and analyses that otherwise are based on gut feeling only. Insights and suppossedly already known processes.
Celonis review
What do you like best about the product?
Market leader in process mining, we used to integrate our databases like GCP, hive, terradata etc and built dashboards & presented to leadership for value realization.
What do you dislike about the product?
high cost of professional services, challenges in value realization, data access and approval issues
What problems is the product solving and how is that benefiting you?
Process mining, identifyng bottlenecks in end to end processes, improve prcesses, identify automation opportunities etc.
Very good tool for the optimization of Celonis
What do you like best about the product?
Their fantastic professionals. Always ready to help with any kind of problem.
What do you dislike about the product?
Views Analysis is not ready yet for publishing. Lack of everything.
What problems is the product solving and how is that benefiting you?
Process Efficiency and Prevention problems.
One of the best Process Mining tools for extracting value from unused data in business processes.
What do you like best about the product?
The Process Explorer to give transparency to the process by being able to change the main KPIs quickly.
What do you dislike about the product?
What I don't like about Celonis is the prices, if we compare it with the competition it is way above its prices.
What problems is the product solving and how is that benefiting you?
Celonis in Santander's projects is above all providing transparency on processes, making it possible to discover inefficiencies that will lead to savings in many areas.
Celonis is a very user friendly and low code tool to generate beautiful process dashboards
What do you like best about the product?
Ability to generate process flows and display as is automatically and accurately
What do you dislike about the product?
More than four languages are used to run this software
What problems is the product solving and how is that benefiting you?
Celonis displays how a process is performed and what are the pain point areas where things are going wrong. Using interactive dashboards we can drill down
Celonis process mining
What do you like best about the product?
Celonis is on of the best process mining tool for process optimisation and process descovery we can also find deviation for the relavent process and improve iffencies . Also we can create dashboard to for actual view of our process .we can also perform automation.
What do you dislike about the product?
Some dislike points which I have observed in celonis it's costier than other tools available in market . And the another is response time' sometimes they are very active with the perticular queries and cases. But sometimes it's take long and also not provide any resolution .
What problems is the product solving and how is that benefiting you?
Celonis provide best dashboard creation tools we can also find out powerfull KPI for the relevant process as I'm in service now ITSM project so we have used KPIs like request closed, request opened,task on hold,average resolution time . We can also see the process overview in process explorer as well as number of varient for our process . Find root causes of our process . Perform actions engine , action Flow .
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