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External reviews

165 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Pharmaceuticals

Impressive Speed and Report Quality

  • January 21, 2021
  • Review verified by G2

What do you like best about the product?
Incredible quality given the speed at which you're able to deploy the app. The UX is my top favorite thing in Toucan, for both builder (Toucan Studio) and business consumers. A great upgrade from Excel!
What do you dislike about the product?
Given the recent set up, and the fact that we had no analytical tool prior to Toucan, hard to say.
What problems is the product solving and how is that benefiting you?
Move away from the manual labor of creating reports from Excel and PPTs.


    Food & Beverages

Data Storytelling product that reaches wide audiences fast

  • January 21, 2021
  • Review verified by G2

What do you like best about the product?
The user experience is simple, clear and intuitive. It has allowed us to reach a wide audience within the company, notably senior employees who may not be as tech-savvy as the younger workforce. Toucan is also a centralising tool for operational teams who need a quick access and understanding of insight, in order to act fast.
What do you dislike about the product?
I would've loved to see more capabilities in the tool.
What problems is the product solving and how is that benefiting you?
Increasing the adoption rate of analytics amongst the workforce, in order to help better support our business users.


    Charles R.

Time saving data storytelling tool for busy data scientists

  • January 19, 2021
  • Review verified by G2

What do you like best about the product?
The user experience on Toucan is one of a kind. Modern and fresh approach to analytic products, with a strong focus on deliverable quality and end user adoption. As a data scientist, Toucan's helped me build great reports with incredible ease. This has allowed us to deliver great deliverables faster and focus more on data performance and governance.
What do you dislike about the product?
The last product updates were made for app builders, with the new data prep tool called the visual query builder, and updates made to the studio. I'd love to see some updates made for the front end, such as new graphics, an updated legend, etc. as this is what makes Toucan unique.
What problems is the product solving and how is that benefiting you?
Spending less time trying to build great reports for demanding end users. The BI tools I use don't enable such a fast production workflow. Toucan helped us save a big deal of time.


    Brent C.

Effective customer service.!!!

  • October 21, 2020
  • Review provided by G2

What do you like best about the product?
It is incredibly easy to use, anyone who is unfamiliar with the activities in this area could learn to use it in a few hours. The interface is very attractive and everything is fully organized. Performing the analyzes and dashboards is extremely fast. It can be implemented on any type of device. Information from multiple sources and data providers can be incorporated. The customer service they give us has been frankly very good, they are very friendly and you can see the desire to help solve any type of problem so that the user can have an excellent performance of the software.
What do you dislike about the product?
We have been using Toucan Toco for quite some time and since we started using it to this day, we have not had any kind of negative experience about it, we only have positive things to say. It is one of the best on the market from our point of view, based on the results obtained and the performance it provides us.
What problems is the product solving and how is that benefiting you?
Toucan Toco allows analysis and sales and marketing studies to be carried out more precisely due to the versatility and simplicity with which they can be carried out. The reports and display panels are extremely easy to do and provide very valuable information for us. The KPI indicators are our salvation, all our management has improved thanks to them, our income and productivity have increased. The entire team is deeply grateful for the acquisition of this tool.
Recommendations to others considering the product:
Our company has been using this service for several years and from the first month of use we are happy with its work and development, over time we get used to it being one of our main tools and it has sincerely become a fundamental piece for us . We consider it to be one of the most effective and recommended software in the entire market, getting negative opinions about Toucan Toco is very difficult. We love it and that is why we recommend it.


    Information Technology and Services

Toucan Toco User Review

  • August 01, 2020
  • Review provided by G2

What do you like best about the product?
My team absolutely loves this product and it has been saving us so much time, effort, and money. This product is great for dealing with data and it is perfect in a team setting while dealing with a lot of people. Even if the datasets are large and complex, Toucan Toco makes it easy to understand and visualize to others. I love how there is Power BI and it definitely makes our team more productive. Our stakeholders are glad there is so much visibility. Plus, the UI is incredible and it is astoundingly easy to navigate and learn even if you are a beginner. I strongly recommend using this product for anyone who needs management, data, or accessibility help!
What do you dislike about the product?
There may be a few bugs here and there but that is normal in any software. I truly can not think of anything poor to say about this product.
What problems is the product solving and how is that benefiting you?
Open communication and transparency are some values our company holds. Using this product makes our customers happy too and we have not been getting any bad feedback. It is really easy to deploy too.
Recommendations to others considering the product:
Use it! You will not regret this decision. It is not too technical and everyone seems to love the user experience.


    Information Technology and Services

Fantastic platform with a forward thinking vision for your product

  • June 01, 2020
  • Review verified by G2

What do you like best about the product?
Toucan's clear approach towards data communication and storytelling, the tool knows what it was made for.
I LOVE the approach on "built-in" design, which removed the whole idea of having to have a team of trained, expert people.
By embedding Toucan in our software, we saw an increase in user satisfaction levels, which makes the ROI consequent.
What do you dislike about the product?
Would love to see Toucan's approach on a purely explorative feature.
What problems is the product solving and how is that benefiting you?
We have a lot of in-product data that we planned on making available to customers, and charge for some of it.
For this we needed analytics that would project the same image of a smooth UX, intuitive interface that our product has.
Toucan perfectly fit this need with their built-in storytelling framework.


    Financial Services

Very satisfied. Great addition to our product.

  • June 01, 2020
  • Review verified by G2

What do you like best about the product?
We needed to add an analytics component to our FS product to better serve our customers. We initially planned to do this internally, but Toucan offered a more compelling proposal.
Their product stands out in the simplicity of the chart, and ease of use on both a usage and technical level.
No code is a great +
What do you dislike about the product?
I would've like to see more charts in the app.
What problems is the product solving and how is that benefiting you?
Boost the value of our product, better serve our customers with easy to use, native-looking analytics, for them to make a better decision.
The benefits are: a good adoption, functioning product, no maintenance.


    Internet

Perfect storytelling tool for Sales team

  • May 29, 2020
  • Review provided by G2

What do you like best about the product?
we said goodbye to dashboards and said hello to storytelling.
The customer context is clear, the built in calls to action are clear, our sales performance is clear.
What do you dislike about the product?
not a lot to complain about compared to what we used to have.
What problems is the product solving and how is that benefiting you?
make better decisions by understanding our customer and our sales performance. To do this you need a clear context and description of what's happening in order to make the smart decision without depending on the inputs of your manager or data expert, since everything is on your phone and works.


    Real Estate

Storytelling at scale. No false hope.

  • May 29, 2020
  • Review provided by G2

What do you like best about the product?
If you're an analyst still trying to increase adoption with any BI tool out there, you're in for a long journey.
Toucan have taken the complexity out of the product by keeping only what is necessary and that has an actual impact in delivering simple story-like messages. If your goal is to deploy quickly, have no technical headaches, don't have the desire nor the time to invest in training, Toucan is for you.

Reactive, friendly, knowledgeable team.
What do you dislike about the product?
There are some best practices that Toucan puts in for the sake of performance. Be ready to compromise for the sake of great performance.
What problems is the product solving and how is that benefiting you?
Helping the company make better decisions, without worrying about training, expertise, maintenance, costs... We did consider building the systems Ad Hoc, but working with Toucan does make everything more interesting.


    Investment Management

Made for untrained business users. Great solution for investor reports

  • May 29, 2020
  • Review verified by G2

What do you like best about the product?
it's just so simple. Dynamic charts, great colours, fluid user experience.
What do you dislike about the product?
Some bugs here and there as can be seen in all software, but these were quickly addressed and fixed.
What problems is the product solving and how is that benefiting you?
Need to deliver quick and clear insights to an audience of business executives.