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External reviews

42 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Leisure, Travel & Tourism

Was very memory intensive

  • April 19, 2023
  • Review provided by G2

What do you like best about the product?
Decent protection on our systems when we had it
What do you dislike about the product?
It ate up a lot of memory when we were using it
What problems is the product solving and how is that benefiting you?
Not currently using but it was fairly good at monitoring


    Anupam Y.

G2 for Sophos

  • April 12, 2023
  • Review verified by G2

What do you like best about the product?
centralised control for switch, firewall, wifi, cloud optics, and server and endpoint protection.support the integration of 2nd factor authentication with Azure identity.Encourage the use of sub-estates, which enable division of licence usage and management based on sub-organization.Rich dashboard and status reporting.support message relay servers and endpoint third-party integration for non-internet exposed servers and Office 365 customers.
What do you dislike about the product?
There is no on-premises version of it; it is exclusively a cloud service. Strict security regulations, limited customisation options in some policies It is incompatible with AIX Unix Server Protection. 4-Arabic language is not supported by the interface
What problems is the product solving and how is that benefiting you?
The user interface is excellent, and Pro services setup was simple and quick. Comparatively quickly to our prior vendor, we were able to set up DKIM, DMARC, and end-to-end encryption. Furthermore, banners are now included in our email messages to inform us that an email is external and to display trusted and dubious emails. Furthermore, because of our smart hosting through Sophos, the advertisements are removed when sending a reply. Having the ability to recognise when links in emails have been altered and scanned when clicked is also a major value addition.


    Kane H.

Helps keep your computer secure

  • February 16, 2023
  • Review verified by G2

What do you like best about the product?
The General user interface is very use friendly
What do you dislike about the product?
It can be tricky if you're new to it, but Sophos give great training videos
What problems is the product solving and how is that benefiting you?
It keeps the computer safe, with a really easy-to-use layout so you can find your way to where you need to be. however if you do struggle then Sophos support is great at helping you figure it out and the training video's are really simple to follow.


    Jacob Ira A.

A single pane of glass for all your sophos products

  • January 20, 2023
  • Review provided by G2

What do you like best about the product?
Sophos has a great number of modules. With sophoscentral you can see all of them in a single place. They are constantly releasing new modules and they integrate seamlessly with the portal. You can do just about any administrative action with ease.
What do you dislike about the product?
Some of the modules aren't integrated as seamlessly as others. The style changes and some of the options get buried. In addition, the fact that some options you have to visit other panes to see.
What problems is the product solving and how is that benefiting you?
Managing multiple types of security products in a single place thus allowing for there to be only a single login to see the security posture of the entire organization.


    Zubair M.

Product

  • January 06, 2023
  • Review provided by G2

What do you like best about the product?
Support is not good and product not user frendly when compare to Palo ALto/Fortigate
What do you dislike about the product?
My biggest issues have been lengthy support ticket response time and unknowledgeable/scripted support responses, where resolution isnt discovered until escalated to the highest level and the solution shouldve been simple to spot from the lowest level. Email security also has many issues. The search filters in
What problems is the product solving and how is that benefiting you?
support can be very slow, the product can be costly, the dashboard doesnt provide as much info as desired


    Scott H.

Sophos is a lifesaver

  • December 22, 2022
  • Review verified by G2

What do you like best about the product?
With Windows 11 requirement for TPM we found that we needed better security. Sophos provided that security with endpoint encryption and a more robust antivirus than webroot
What do you dislike about the product?
I don't have much to say about Sophos that could be considered unhelpful. I guess some of the false positives for endpoint protection was annoying but it was also expected with any new system
What problems is the product solving and how is that benefiting you?
Sophos is solving the device encryption that we have needed. In the Mental Healthcare industry we have to adhere to HIPAA compliance and this easily meets those needs


    Jennifer R.

Sophos Intercept X - Impressed!

  • December 21, 2022
  • Review verified by G2

What do you like best about the product?
Sophos is easy to manage from Central console. Any updates that Sophos has to push out are done through Central and they have not caused any of my customers downtime. My Sales rep is amazing as he is always there for whatever I need.
What do you dislike about the product?
Sophos AV for Windows has all of the features while Linux does not. When Sophos requires a reboot, the console does't flag you and the report for this is not valid. When I reach out to support, I spend a lot of my time explaining the product to support and how it should work.
What problems is the product solving and how is that benefiting you?
Sophos Central allows me to manage all the AV for my 1200+ cloud-hosted customers in one central location. When alerts on my servers happen, I also receive an email. If I haven't login to Sophos Central to check the warnings, I can ensure that I do by seeing the emails.


    Financial Services

Sophos is a Great AntiVirus for VMware vCenter, ESXi, and Horizon

  • December 19, 2022
  • Review verified by G2

What do you like best about the product?
I like the options that Sophos has available. You can install it at the hypervisor level or on each server and desktop. You can also choose to do a combination of the two. Everything is then monitored from a single location in the Sophos Central web portal. The notifications are also well done in the portal and sending emails.
What do you dislike about the product?
There have been times when updates did not install correctly, which leaves a device unprotected. The device update is usually easily fixed, and a notification is sent that a device has an issue. It would still be nice to have an automated process.
What problems is the product solving and how is that benefiting you?
We use Sophos to protect our network's Windows devices, servers and desktops. There are lots of policies that can be set to help keep everything safe that goes beyond just daily or real-time scanning. You can block websites, email address, and most importantly, applications.


    Michael S.

Easy to use, just needs a mobile app.

  • December 08, 2022
  • Review verified by G2

What do you like best about the product?
Centralized platform that is easily accessible to both end users and partners managing on behalf of end users. I like to ability to quickly switch between platforms/products (ie ZTNA to Firewall to MDM)
What do you dislike about the product?
A little bit clunky to switch from product to product. Takes it's time getting from one page to the next. Would really like the ability to manage multiple firewall clients/groups at the same time without needing to close down one end users firewall platform just to open up another end users firewall platform.
What problems is the product solving and how is that benefiting you?
Centralized management platform for all things Sophos. No need to log in to individual devices and no need to be on-site, complete visibility and remote access to all devices without the need for cumbersome/slow VPN's, etc.


    Consumer Goods

Centralized security

  • November 03, 2022
  • Review provided by G2

What do you like best about the product?
Great tool, with a simple UI, and a great number of features. You can manage different tools from the same panel: antivirus, firewall, switches. No onprem installation needed.
What do you dislike about the product?
Really I don't see downsides, it is a good tool. Maybe, xdr may be difficult to understand, and in some screens, I find an excess of information. Always, it could be cheaper.
What problems is the product solving and how is that benefiting you?
Consolidate the management of security tools in only one panel. Good alerting and reporting tools. No installations, and easy updates . Sophos is giving more and more features.